user
Action Auto Repair
2618 W Deer Valley Rd, Phoenix, AZ 85027, United States
Appearance
Action Auto Repair
Comments
Da
Review №1

I took my Hyundai Tiburon into two different dealerships and neither one of them could fix the problem all they could do is charge me a lot of money. And I also took it to three other mechanic shops none of them could fix it but these guys fixed it in one day for $300 I had already spent over $2,000 at the other places so Ill definitely come back to them in the future

Ro
Review №2

This place does great work. Im always on the fence about mechanic places. Wish the prices for here was a little better. Everything else is good.

Tr
Review №3

Honestly, this place is amazing. I came here a while back and I had such a great experience with them. They were so helpful, so understanding, and I couldn’t appreciate them enough! Not to mention very honest and priced very fairly! I don’t think I’d take a car anywhere else if they can help. Recommend 100%!

Sb
Review №4

Extremely professional service!! The staff has such a great energy, making you feel comfortable and safe. They are definitely helpful as well as genuinely caring. Ashley commincated so well and made it easier for someone like me(who knows nothing about cars) to understand what was going on clearly. They repaired what was needed easily and quickly. I am happy I decided to take a chance with this business. They even went the extra mile to fix some plastic that had been hanging from my car for FREE. I will definitely be returning as a regular costume for oil changes/etc. God bless

Br
Review №5

Ive been going to Action Auto for several years. Ive found them to be prompt, fair, and thorough.

J.
Review №6

Took car in for engine surging and stalling. Joe said they would take a look at it. Was called to pick up the car, that it was ready but shop would be closed entire week of 4th of July. Picked up July 11th and paid a bill of $212. Car died in their driveway as I pulled out on to Deer Valley Road. Car died 2 more times between their shop and 33 Ave. Turned around and nursed it back to Action Auto and contacted Tom at the front desk. He responded by bringing a mechanic out from the shop that worked on it. The mechanic told me that when he pulled it out of their garage that morning, it wouldnt start and he had to take the air cleaner off and squirt gas into the carburetor to get it started. When I asked what was done to it to repair the original problem, he told me that he removed the top of the carburetor and saw some foreign material in the bottom of the float bowl so he cleaned it out with a shop rag and squirted some carburetor cleaner into it then replaced the top. This less than satisfactory procedure did nothing to repair the original problem. I complained to Tom at the front desk that $212 to wipe out the carburetor and squirt carb cleaner into it was excessive. Tom made no effort to adjust the cost or offer to actually repair the original problem, glared at me and went to another customer at the front desk and ignored me. I have been a long time customer and have referred many friends and family members to this shop, and I have spent considerable amounts of money there. I was later contacted by their office manager, Cathy, by text, inquiring as to the quality of their service. I responded negatively and was recontacted by Cathy. I explained what happened. Cathy said she would talk to Tom about it and get back to me. A couple of days went by with no response from Cathy, so I recontacted her asking what Toms response was. I have never received any further contact from anyone at Action Auto. My car still has the original problem and I am unable to drive it. I will never recommend Action Auto to anyone again and will tell anyone who asks about this shop what they did to me, a once loyal customer.

Ju
Review №7

I have been a faithful customer for two years but I will now search for an honest automotive shop. I dropped my car off on 04/19/2021; the lady called me on Wednesday the 21st and said the AC compressor was not turning on and to troubleshoot it was going to cost $150 just for a diagnostic (any dealer will charge $100 for diagnostics). I said to her thats odd because the compressor was kicking in I just needed a freon recharge told her I was going to think about it. 4/22/2019 I went to pick up my car, get in and now theres a check engine light. It is more likely than not that the person intentionally sabotaged my car. Theres no evidence to prove or disprove the instance but they have now lost a faithful customer. *Dishonest people * Higher diagnostics fee than the dealer. All I needed was a recharge and now have a handful of problems.

Je
Review №8

Very nice family run shop. Professional, fair priced and quick turnaround time. Very happy with the work performed

Da
Review №9

I am a new customer of Action Auto. I am happy with this shop!Recently they replaced the upper and lower gaskets on the 4.0 engine of my Jeep Wrangler to stop the oil leaks. They also replaced the rear main bearing. When the new (but defective) OEM oil pan gasket continued to leak they stood by their work. No hassle! They replaced defective gasket with a higher quality gasket and re-replaced the rear main bearing. Now I have no oil drips in my garage. Thx.

La
Review №10

Called on a late morning of a Friday and my part was ready by the same afternoon. I had called another place the day prior and they still didnt have my part ready and were more expensive. Being a female (and of color), Im always weary of these types of places because they tend to take advantage of people. That was not the case here, they had exactly what I needed and at a reasonable price. I will be back for the rest of my auto parts needs. Thank you guys at Action Auto!!!

Jo
Review №11

My 2012 Ram had a check engine light on. I scheduled an appointment for a Thursday morning and they had my truck back on the road Friday afternoon! Joe explained everything that was needed and they even have me a ride back to my house! Fantastic customer service, did not up-sell me on anything. This is the best vehicle repair shop in North Phoenix! Action Auto is the best place to get a vehicle repaired! Thank you so much! My truck runs like new!

Ki
Review №12

Ashley is very knowledgeable and very honest I hope they can make me a deal on all my repairs ABUNDLE AND SAVE SERINO

Ke
Review №13

My car broke down on the highway and I got it towed here. Probably some of the most honest and straightforward mechanics Ive ever come across. I live in Tempe but Ill be coming back here for any future car trouble. Would highly recommend this place to anybody else.

Ar
Review №14

Action Auto Repair has been my Go-To Repair shop for over two years. They dont cut corners and dont dish-out any B.S. They just tell you the facts and make honest suggestions to get your wheels back on the road.They work on my Toyota & Ford Diesel and have not left me hanging. Their prices are very reasonable and workmanship top notch. They have a mechanic who specializes on Porsches and another on Mini Coopers.Joe & Nick run the front office and both are qualified mechanics, so they know what theyre talking about.Theyre closed on the weekends so plan ahead. You wont be disappointed.

Gl
Review №15

I’ve already done a review and I’ll gladly do another one. Hands down the best place with honest technicians who make sure your ride is fixed and safe. Thankyou to all of you at action auto. Specially to the ones who do the magic (technicians). Miss ya nick!!!!! Miss ya.

Cl
Review №16

Being new to the Phoenix area about a year ago, it was hard to know where to look for a trusted mechanic. Well, the Google reviews didnt lie! I would rate this shop higher if I could. Super friendly, great prices, great work, and great communication. The shuttle service is a great perk as well. Ive been taking my FJ Cruiser there for almost a year now and wont go anywhere else as long as I live here. Thank you guys and girls of Action Auto!

El
Review №17

I bought a used car in February when it was much cooler outside. As the temps started to rise, I noticed the AC in my car was not blowing cold air, even when on full blast. I took my car to a nearby shop who said it just needed freon. They put freon in it and I was charged $150. That didnt work... it still didnt blow air. I wanted a second opinion so I took it to Action Auto Repair a few weeks ago. Thank goodness I did!! They figured out the real issue; my car was missing the air cabin filter. They installed the air cabin filter and now my AC is blowing cold. This is an absolute essential in Phoenix in the summer!The guys at Action Auto Repair are a life saver, literally. I dont have to worry about passing out at the wheel from heat exhaustion when its 110 + degrees out. They were very professional and I received great customer service. I definitely recommend them.

Ro
Review №18

Nice people and while they didnt want to do the custom work I wanted Id have no problems with having them work on my cars.

Ky
Review №19

After going to another shop to get a look over of my vehicle and hit with an absurd fix that was drastically needed and with a price over 1500$ dollars for 2 back wheels needing new everything from tires to rotors and brakes and more, I decided to get a second opinion and a professional inspection of my vehicle.After dropping off my vehicle and meeting both the front end and mechanic who would look after my vehicle I was relieved at the courtesy and professionalism.A quick shuttle home and before I knew it they were already calling me about the situation with my vehicle.A simple repair and a hassle free experience.Simple. Easy. affordable.During the call they would tell me how they found the problem. Multiple test drives to make sure all was fixed correctly and before I knew it I was on my way home saving over 900$ and better yet, having a mechanic I could trust to take care of me.Thank you Joe and Jesse for taking care of me and I look forward to coming again if I ever need a repair for my vehicle.

Ki
Review №20

The group at Action Auto are great.My daughter is a full time college student bought her own car with her high school graduation money. Her dad and I bought her a 5 oil change package from the dealership. We took the car in for its oil change and they told us she needed a new transmission.Action Auto fixed her transmission leak and saved her $2500 in unnecessary charges because they didn’t want to take the time to fix the car.I have an insurance office in Scottsdale and will be recommending Action Auto to all of my customers.Thank youThe Gambrel’s

ca
Review №21

Friendly people all around. The owner did the work on my car himself which shows he cares about his business and he didnt try to add on extras I didnt need. Recommend

Je
Review №22

I will add or edit to this review after services are complete. I brought my car here Friday morning I was told they were very busy and would probably be all day. They have a shuttle service to bring me home so that was fine.I received a call just before they closed saying they haven’t had time to look at the car yet and it would be Monday.I believe her name was Ashley (I hope) went to my car, got my baby’s car seat out, and drove it all the way to me! That level of customer service is so unheard of and being a single mom with no family in town this was so appreciated! Thank you!

Je
Review №23

I cannot sing my praises loud enough for the multiple experiences i have had at this business. Every single employee I have had an interaction with has been exemplary.. From the people work in the counter to the mechanics working on my vehicle to the people. Driving me to my destination and picking me up when the work is completed... Every one of them has been fantastic!!! The prices they charge are very reasonable. And the work is done correctly the first time every time. And they take the time to explain everything thoroughly and not ever being condescending. This is the only mechanic shop that Ive ever met where I would feel comfortable sending a girlfriend or a female family member to, and know they wont get ripped off. If I could give them another five stars, I would. These guys should wear capes as part of their uniforms...they are all superheroes in my book!

Da
Review №24

I am a new customer of Action Auto. I’m very happy with this shop! Recently they replaced the upper and lower gaskets on the 4.0 engine of my Jeep Wrangler to stop the oil leaks. They also replaced the rear main bearing. When the new (but defective) OEM oil pan gasket continued to leak they stood by their work. No hassle! They replaced defective gasket with a higher quality gasket and re-replaced the rear main bearing. I have no oil drips in my garage. Thx.

F
Review №25

Above and beyond service! I was in a tight spot when my Serpentine bellt shredded. They worked with me and got it done very quickly highly recommend!

Jo
Review №26

Talk about affordable prices and getting the job done right! Took my 99 4Runner to Jesse and he was able to fix the problem right away! Even got a follow up text a few days later from either the manger or owner to make sure I was happy! I couldn’t be happier!

Dr
Review №27

I have been a customer for a few years now and I will never go anyplace else! They are so friendly, caring and professional. They do the job right and are totally honest about what needs to be done and charge a fair price to do it. Thanks Nick, Joe, Cathy and all the great people at Action Auto.

ma
Review №28

Excellent, professional, polite services provided by Nick, Cathy and shop manager. Very honest people. Thankful for their complementary shuttle service. Highly recommend this shop. We give this shop 10 stars!

G5
Review №29

This company very professional from the get go. I was met at the front counter by Joe, explained my problem he new right off hand what I was talking about. Ive worked on my own vehicles, but being very busy I took it here looking over the reviews. They called me letting me know the diagnosis and what the cost was. Had my fuel pump changed out and my Truck was ready next day. Week later I recieved a follow up call, that was nice. I highly recommend Action Auto Repair. Richard.

Ma
Review №30

Very knowledgeable, honest, considerate to customer needs and a friendly bunch of people to provide top service. My husband needed to pass emissions after failing and they provided a shuttle to drop him off back home to me and out kids while we were sleeping! Then once they fixed the problem they took the car to the waiver station for recheck and passed the rest! As my husband says Happy Wife Happy life!!

Jo
Review №31

Great service, finally an honest car repair shop, the team is knowledgeable. The only shop offers to and from travel services. This is the only place to take your car!

De
Review №32

This shop is awesome! I always feel welcome. This was my second time at the shop and I definitely will go back again. They took the time to listen to what I felt was going on with my car and then after checking the car out told me exactly what was needed. I recommend this shop to everyone!

Sa
Review №33

I just bought a used car and I brought it here for an oil change. The employees were very kind and helpful and the whole process was extremely quick. Ill definitely be coming back again.

Pa
Review №34

This place is wonderful. The honesty from the team is so refreshing. They actually listen to all your concerns and do not treat you like you are some dumb lady. I was married for 29 years to a mechanic by trade and they are most definitely better then him. I will be a devoted customer for life!

Je
Review №35

Action Auto did a great job on my truck. I would highly recommend action Auto to anyone. You will be happy with the results.

Te
Review №36

I chose this shop for the VVR program solely based off reviews, and now I have my own testimony to add. The customer service was outstanding as well as time frame. I dropped off my Jeep Friday late afternoon in which Nick gave me the heads up they weren’t going to be able to touch it till Monday morning. By Monday afternoon the problem was fixed and I was back on the road. It definitely made it easier that Action Auto voluntarily took my vehicle to get retested, and I didn’t get charged for it. Today I received a follow up text asking if everything with my vehicle was okay. To be honest, my vehicle is running great. I usually do all the work on all my vehicles myself but it is nice to know there is a shop that will take care of their customers and then some. Great work guys! I will be recommending you guys to others and even myself in the future. Nick is the man. Ask for him if you ever need any work done.

St
Review №37

Good place. They will be straight up with you and explain any issue that you are facing. So far, they have only done the diagnostics for me and I have done the easy work myself, but I have family and friends that have been coming to Action Auto for years and years. They all highly recommend Action Auto, and I do also. They also give me a ride to my job whenever I drop off my vehicle so thats really cool too. Thanks for all the help Action Auto!

je
Review №38

Best mechanic I ever had, knowledgable and friendly. Answered all my questions and even gave a couple pointers. I made the mistake of using another franchise mechanic, and the work was shoddy at best, needless to say, I learned a valuable lesson. These guys cleaned up that mechanics work and Ive never felt safer in my truck. Thank you for the awesome service! Would recommend to anyone, and everyone!

Gi
Review №39

Tom, his wife, Jody, Nick, and Curtis were welcoming, patient, and most of all Professional in regard to my broken serpentine belt. They also took care of my plugs, and brakes. After I got my car back, It ran GREAT! I love to drive again! Tom, your place is NOW my go to Auto Shop! :)

te
Review №40

So clean and great work.

Ma
Review №41

The ideal neighborhood mechanics, only let people you can truly trust work on your vehicles. You can trust Actuon Auto Repair

Jo
Review №42

This morning I could not get my Jeep in gear, so I was limping with my car along Deer Valley Road at 15 mph all the way to this repair shop. They took my Jeep right away to replace the clutch and it took about 6 hours until I was able to get the car back. They also answered any questions I had right away, and threw in a free pair of wiper blades. They also gave me a credit onto their auto club card that could cover most of an oil change. They also had a shuttle available right away that brought me to work. Awesome first time experience!

Ch
Review №43

Would not recommend for alignment (although I cannot say anything about their other repair services). Took my PowerStroke in to get it aligned - it went from pulling hard left to pulling hard right. After dealing with it for awhile on the road, I finally took it back after

Di
Review №44

Superb service! Have used Action Auto for 5 years. Always pleased. Having a mechanic that is trustworthy is rare. Action can be trusted and are very friendly. They even leave a thank you card, attached to a bag of mints in your car! Amazing auto service.

Th
Review №45

Great people. Great quality.

Jo
Review №46

Easy, convenient and painless.

Na
Review №47

We live in Prescott, but our daughter lives in Phoenix. About a year ago, we needed a mechanic quickly and on her side of town. We found Action Auto Repair online with great reviews so we decided to use them. Best decision ever! They are friendly, do great work, clean shop and most importantly HONEST! We have been taking her car there since for other repairs. Oh, and they provide free shuttle service as well.

jo
Review №48

Had my old SUV repaired and I was happy that they fixed just what I wanted and told them I really needed. It cost only a few hundred $ instead of a few thousand $. Very honest shop.

Am
Review №49

My regular shop was booked solid and my car desperately needed an oil change so I called and they fit me in first thing in the morning even without an appointment! They found a leak but there was no pressure when I said I had to wait till payday to repair! The oil change didn’t take that long and I was back on the road in no time! Will definitely return to this shop everyone was so friendly and helpful!

Je
Review №50

I take my old German sports car here. They are great at what they do. They only fix what needs to be done. nothing else nothing more. I will continue to do business with them in the future.

D
Review №51

**Beware-Don’t fall for the great price of the oil change. I got an oil change here, that went perfect, so I thought. Next day the check engine light came on...OK. I take it back to the shop and they tell me it looks like the O2 sensors have never been changed. I find it seriously ironic that after I get an oil change and you tell me how well taken care of my car is, that the O2 sensors “ironically” now need changing. I will be doing some serious follow up.

Mi
Review №52

I have been trading here for a few yrs. Fine business @ honest. You only cry when you pay. They stand behind their work. I think they should have the lowest price possible. I always am concerned that my records are not complete @ I will not receive the lowest possible price.

Ke
Review №53

Prompt, friendly service. The guys at the front are always direct and friendly communicators and have been lifesavers as my 16yr old car decides it needs replacements.

Ri
Review №54

This is a good clean shop. No loud music or worker distractions. They have a free shuttle service. They had me bring the Jeep in the next morning and had it fixed within a couple of hours. Cost was under a hundred dollars and included the free shuttle. My feeling about these folks is that they are very honest and wont fudge on the work they perform or the price estimate. I will be a repeat customer.

Jo
Review №55

I had my vehicle in their shop for an extended amount of time due to multiple electrical issues. They did an excellent job with both the repair and customer service.Bottom line, they are honest people and you can trust them with your vehicle. I highly recommend their service.

Li
Review №56

Absolutely fantastic shop! Tom and all of the crew are courteous, respectful, helpful and most of all trustworthy! It is such a blessing to have a repair facility that you completely trust. They are very thorough in explaining the repair needed and will answer all of my questions. I had a vehicle that had everything that model was known for being bad go wrong - but, was determined to keep the car forever (I got over that!) In that process I have been to Action numerous times and was ALWAYS confident in the service.Referral is the best compliment you can give a business - and I refer all of my friends and family to Action Auto knowing that they will be treated in the same manner. I know have teenagers driving and have no problem sending them in work on their vehicle.

br
Review №57

They are very professional and great customer service. Super fast. My car runs better then ever. I will definitely go back for all my auto repairs.

Ad
Review №58

So I found this shop because of the state VVR program to help with emissions, I chose it because of the reviews and I can tell you I was not disappointed! This place is great, they were very accommodating. My car was not an easy task and it took several weeks to finally get it passed because of me needing the car back and having to drive it through the drive cycles but they were very helpful every step of the way, by the end of it all the shuttle driver didn’t even have to use the gps to get to my house. They made me feel like family, and never at any point did I feel I was being taken advantage of. I highly recommend Action Auto they really know what they’re doing and are very honest. I am forever grateful!

Sc
Review №59

EXPENSIVE - First off, let me say that they are fair and honest. When looking for an auto repair shop that is what you are looking for but you pay for the honesty. I have experienced this 3 different times now.As an example, I tried to start my car last night and it did not turn over. I thought it might be the battery but when I tried it today, the car started without an issue but the Check Engine light was illuminated. I dropped my car off on the way to work and they said that they would check it out. Joe called later in the morning telling me that the battery tested as bad and that the low voltage possibly was causing the fault with the check engine light.I have a warranty on my current battery and I thought about redeeming it when he told me that a battery would be $168.00. I need my car tomorrow so I cant run around the city and make another appointment for my car. I know that batteries for my car run about $80-$100 depending on where you go but I would pay the extra for the convenience.He called in the afternoon and told me that my total would be $305.00 dollars and that it was just the battery. After telling him that I thought that he said that the battery was only going to be $168.00 he said that was just for the battery. The testing was another $80.00 they had to pay labor and some other things. Ultimately I paid $305.00 for a new battery which I can, and have replaced myself.I will not be going here again.

Sh
Review №60

These guys are great. Didnt treat this girl like I knew nothing about my vehicle just because I brought it to them. Also did a good job getting my truck fixed. Very nice company.

Ca
Review №61

Tom and his crew are friendly, fast and thorough. We have compared prices and they are usually less, they do not over charge on their labor. We had a repair quoted by a shop up in Anthem that was going cost $1200+ for a water pump repair, Toms price was significantly less and the turn around was faster. We love Action Auto Repair!

Na
Review №62

I have never seen a place where professionality takes a new level. very pleasant and awesome mechanics. this is where they went before they say customer is always right.

We
Review №63

Great customer service, Thanks Nick and co workers for your help with my BMW.

Br
Review №64

Great service and follow up. Really appreciate it. Thank you

Sh
Review №65

I would reccomend this shop to anyone who wants a good, honest opinion about their car. I have been taking my car there for a very long time and am always pleased with their service. The staff is very friendly and always willing to help.

Ro
Review №66

Last week my Toyota Prius was having some issue of check engine light displayed on the dashboard. I took it to Action Auto Repair and they analyzed the issue thoroughly and called me with the details of the issue. I got the car next day with everything fixed. I have been driving the car for one week now and havent seen any problem. Thanks guys for the great work!

Vi
Review №67

Best waiting room I’ve ever been to, I actually wish I would have waited. Friendliest staff. Highly recommend

Ad
Review №68

There service was amazing. They halped my daughter when her vehicle would not pass emissions and even took it to get the retest done. They are my new shop.

Jo
Review №69

These people are great. Customer service, work & pricing fantastic.

Wi
Review №70

Action Auto is a fantastic business. Their work is honest, professional, with unbelievably good service. I will not be going anywhere else from now on. Thank you to Tom, Darren and all the team for your expertise, knowledge and all around wonderful work and service!

Sa
Review №71

A good auto repair shop is usually hard to find, but Action Auto is THE place. I know and trust Joe for several years, and I followed him from SunTech to Action Auto a few years ago.Action Auto is interested in their customers, and their people are competent, efficient and honest. This is not a place that will try to get you to spend your money on unnecessary repairs. I have found their prices to be fair, and whenever they have told me something about my car, it has always turned out to be helpful and true.I trust this shop and I will continue to get my car serviced there.

Am
Review №72

Warm welcome for my first time here. Awesome atmosphere and they were great to my 3 year old who loves cars! Also, they didnt give me the talk of 100 things I need to fix immediately when we were done, only the truth.

Ja
Review №73

I have always gotten great rates; very fair prices on parts and labor. The owner and mechanics are very helpful and go the extra mile in every way. This company deserves 10 stars, in my opinion. -Jackie

Mr
Review №74

Went down there to diagnose my vehicle. Had a wonderful chat. Very helpful. Very knowledgeable.

St
Review №75

This is a great shop. They don’t upsell and they give great advice on what to do with a vehicle. Family has been going to action auto for about 20 years and strongly recommend them, and now I do too. I won’t take my vehicles anywhere else.

Mu
Review №76

Our daughter received super Action Auto service via phone yesterday. She said she smelled a foul odor while traveling near Gallup NM with her four kids. Our FIXD monitor showed no alarms. We discussed the situation and shared a few pics under the hood with Nick at Action Auto. We all concluded a rodent nesting under the hood fell out of its nest at highway speed. A local shop in Gallup confirmed Action’s diagnosis and gave us an all clear. Meredith and kids were on their way with only a relatively short and low cost delay. Two thumbs way up thanks to Nick and Action Auto.MLS

Ni
Review №77

This place is amazing. So honest, accommodating and extremely knowledgeable.

Co
Review №78

Just recently moved here and needed our vehicle repaired, and was quoted $250 to $300 more for the exact same repair and parts. Way more than local shops nearby! Will never go there again. Upsetting!

Cl
Review №79

Recent AC difficulties in Phoenix. Never felt over-sold, pressured. Took care of my issues same day and with regular, clear communication throughout the day. Highly recommend.

Fi
Review №80

They are professional and polite and will definitely take care of you without ripping you off!

L
Review №81

I feel I can trust them to do right by me and what repairs are truly needed.

Ch
Review №82

Great service every time! Im a customer since 2012 and have respect and trust for the service they provide.

Br
Review №83

The alternator was going out on my RAV4. They were able to get me in the same day. This is a great and professional place to go to. Very clean place. Very clean waiting room. They also have a shuttle to take you home if need be and pick you up. They diagnose the problem and give you price options. My repairs were completed the same day. Could I have paid a few dollars less somewhere else? Yes.. but I chose to have them install an OEM alternator instead of a rebuilt one or a generic one. Alternator came with a 36000 mile warranty. I am very pleased with this place and I will go back.

Va
Review №84

Super nice staff. Super fast service. Love the perks.

Ti
Review №85

I feel fortunate to live just down the street from these guys and if I didnt Id make the drive from across town. I will be doing business with Action Auto for years to come. Highly recommended!

Jo
Review №86

Action auto repair is the place you want to take your vehicles. Not only do they give a 3 year warranty on all repairs but they honor the warranty with no hidden fees. Was having issues with my vehicle and Nick was more than helpful and took care of the situation. Action auto did some work on my vehicle and took care of me. They replaced a bad spark plug and the valve cover gasket all for 0 dollars since it was under warranty. They even dropped me off and picked me up when I left my vehicle. Thanks Action auto and thanks Nick for taking the time to answer questions and helping with my vehicles idling after you guys closed. ACTION AUTO rocks!

Ja
Review №87

The shop is clean and the gentleman at the front desk are friendly. If youre looking for cheap labor stay clear. They like to use OEM parts for the repairs which will cost more than Autozone parts. So if you have an older vehicle which you dont plan to keep long term, find a different shop. The work done here is done right and intended for vehicles you want to keep long term

Sc
Review №88

Stumbled upon them by accident a few years back - through a friend. But every time I go I get outstanding service. Once, they farmed a job out to another vendor because it wasnt their specialty and would have cost me $800 of their time. The other vendor cost me $150. At all times they are very accommodating. Same day service. Pickup/drop-off when I need it. Staying open a little late to finish me up (even on a holiday weekend). You can trust these guys, and their service always works.

Jo
Review №89

For nearly 20 years our family has depended on Tom, Joe, Jose, Kathy and the MORE than capable staff at Action Auto for prompt, expert, reasonably priced auto repairs. We live miles from their shop in North Phoenix. Never have we given a second thought to look for a repair shop closer to home. We are certainly not alone. Once, a year or 2 ago we had an issue with one of our cars that required imediate attention. I limped the car to a shop around the corner from where the trouble started. The estimate I got after a day wait was 4 times more than Action Auto. Needless to say I had the car towed to them! I should have done just that from the start. The gang at Action Auto has NEVER failed us. They are friendly, professional, honest, and prompt. Their shuttle service takes the worry out of finding a ride by others to and from the shop. They only install OEM or equvalent quality parts. For us, with older cars that we choose to keep running right, great parts translate in to longer life for our vehicles. Need I say more? Give them a try and see for yourself! Thanks again Action Auto of Phoenix!

pa
Review №90

Excellent service and best customer service experience.

dr
Review №91

Having an issue with my wifes Montego, I had her bring it up to Action Auto repair. Being a computer issue with the climate control, I knew this was way above my DIY skills and decided Ill just pay them to fix it. I work more than average, so I asked my wife if she could take it up and just drop it off. Joe, had arranged to have my wife driven back to our house by a very polite young woman. I spoke to Joe only by phone explaining what I had done. He said due to the nature of the issue, I would be looking at an hourly rate. I figured that. At the end of the day, Joe called to say the issue was above what their computers could resolve. Not the answer I wanted to hear as I knew I was paying by the hour for this answer. When I asked what the charge was, the answer shocked me. No charge. They had the car all afternoon, took time to figure out what was going on and then, did not charge me for it. (BTW, the issue had to do with my instrument cluster and because it has a fixed odometer, the dealership was my only option). I applaud their honesty, and their help in which direction to go. They will now have my business for my company vehicles from here on out. Highly approve!

Jo
Review №92

This place is truly great if you want an honest and good mechanic in phoenix this is the place to go. I took a 2013 Honda Accord there and they were nothing but honest and helpful thank you action auto

Mi
Review №93

Great service, and quality work! Based on about 10 years and six or seven vehicles worked here, its surely worth a visit again!

Jo
Review №94

This place helped me with everything. The have 100% gucci. Highly recommend.

Jo
Review №95

Great service. These guys are trustworthy and dependable. Exactly what I look for in an auto shop.

Jo
Review №96

Ive been going there for years. Very honest and well-priced. If it doesnt need to be done, they will tell you.

Ja
Review №97

Helpful. Treat women with respect (THE BEST!) CLEAN. Honest. Fair. Im moving clear across town but Im still coming to Action.

Jo
Review №98

Awesome service! I’ll definitely be back and would highly recommend to anyone.

Ra
Review №99

We used this place a couple of times for basic car maintenance, including oil changes. Every time they tried to push the synthetic oil on us and each time we turned it down and used conventional oil. But this last time (and I do mean the last time!) they didn’t even asked and just went ahead and used the synthetic oil without asking and charged us $60 instead of the usual $20. My husbands company had just gone out of business and we were on one income and they totally screwed us!

De
Review №100

Dropped by to see if I could get an Oil/Filter change. They worked me into their schedule. Finished in 1 Hour... Great service...

Information
61 Photos
100 Comments
4.7 Rating
  • Address:2618 W Deer Valley Rd, Phoenix, AZ 85027, United States
  • Site:http://actionautorepairaz.com/
  • Phone:+1 623-582-2982
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car service
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:Closed
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:7AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
Similar organizations