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Autocare Air Conditioning & Auto Repair
4223 E Bell Rd, Phoenix, AZ 85032, United States
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Autocare Air Conditioning & Auto Repair
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Vi
Review №1

I was having issues with my a/c and after calling around many other places i found this place. Immediately after explaining my issuesNick was able to get me an appointment. He was straight forward and and didn’t try to get me to stack services for something that was easy to diagnose. The blower motor was bad and I knew that was an issue.Other places wanted me to pay a diagnostics service and then pay for the a/c charge before they would even tell me what it was.His customer service is awesome and worked with me to get everything figured out.

Sh
Review №2

I found this shop several months ago and chose it based on reviews. I called and made an appointment with Nick who is very polite and professional. I now have frosty AC after 3 years of suffering this heat! The price was very reasonable.Recently, my check engine light came on and I knew right where to go. Once again the day was saved! I love that I dont have to stress about finding a fast and honest shop if my vehicle has an issue! Thank you guys for taking great care of me!

Ke
Review №3

I took my car in the day after I called, so they were able to get me in very soon. The store has a typical look from the outside of your neighborhood mechanic, but on the inside it’s very comfortable and you’re greeted immediately with friendly and professional staff. I dropped my car off slightly later than I had scheduled and was told that they were busy (which I could immediately see from outside the business because of how many vehicles there were in their small parking lot) but that they would get my car in as soon as possible.I thought that it might take most of the day and I was fine with this as I work from. 8-5, however I got a call with the status and repairs needed for my car within 45 minutes. The speed and quality of the diagnostics was incredible. They called and greeted me by name, addressed me professionally and gave me a no nonsense and sensible run down on the vehicle. They let me know that I unfortunately need a new compressor, which I already suspected because this was the place I took my car for a second opinion based on their reviews, and I am super glad I did and had the chance to work with these gentlemen.They were able to beat the price I was quoted at by the other mechanics by $200+ and were ready to begin working right away.The diagnostics was super fast and very affordable. They offered free Freon charge with the service.I will definitely take any of my vehicles here in the future, even though it’s a 26 mile drive from where I live because they are that good. It’s refreshing to see people who are so genuine in an industry where, if you’re like me, you have a hard time trusting everything you’re being told.I will recommend this to my friends and family and to anyone who reads this, I recommend it to you, too. They are the epitome of professionalism and courtesy/care in the auto repair industry.

As
Review №4

Nick is great. Lots of communication and updates and he really cares about the customer. Got me squeezed in on a busy day and had my a/c back up and working by days end. Will definitely be coming back for any auto service needs.

Ca
Review №5

I went here to get my A/C worked on and I am satisfied with the job done. I will come back here again if I need any other work done on my vehicle.

Ma
Review №6

We were visiting from Kentucky when our AC went out. Nightmare... Dont know who to trust, so I looked at ratings and read every review on this company. Im happy to say everything went well. They were reasonably priced and Ive had to turn the AC down some because it got too cold. Nick is great. Wonderful company that did everything right. Even to us out-of-towners. You can believe the reviews.

Ke
Review №7

Nick and the entire crew are excellent! Nick fixed my A/C when a different shop installed the suction hose incorrectly... my A/C has been working great since the repair! (Thank goodness). I would definitely recommend this shop and this will be my go to shop moving forward. Thanks, Nick! :)

Br
Review №8

As advertised!! I wont take my vehicle to any other shop after finding this location, but I must praise the service and professionalism of this location. My AC went out on a drive back from Los Angeles so it was sweaty mess for a while before discovering this shop. I only had the pleasure of meeting Nick, but he helped make everything clear for me so I understood what I was getting into. I am not someone that understands cars whatsoever, but the communication that Nick provides via a phone call while they are working to inform me of what exactly they were doing, made me a little smarter. They are upfront with costs for each repair if your car needs it and will only do it with your approval. I highly recommend this shop to anyone with any car problems, but especially if your AC needs serviced.

Ma
Review №9

Just relocated my son to Phoenix from Chicago his car overheated with the air on (it was needed in 112 deg heat) Nick and his team diagnoses was spot on, it needed a new radiator because it was blocked. Engine temp is fine and the AC is working like it should. Thanks Nick you have a new costumer, my son. 👍

Su
Review №10

Great service by Nick and his team. My ac fan quit. I called he got me in the next day, told me they would review let me know. Completed within a few hours of dropping off. Excellent speedy work. Thank you.

Ca
Review №11

Fast and Very Honest!!! My air conditioning is stronger and ice cold now. I will be a customer for life. And will feel good about recommending to friends and family. Thank you Nick!!!

Ad
Review №12

Honda civic EX 2012: my A/C is noticeably cooler and more powerful. The service was super quick, easy, and straight to the point. All their work was quality and assessment was honest. Its obvious that they really care about understanding every car that comes into their shop. 10/10

Da
Review №13

I reached out to Nick @ Autocare Air Conditioning & Auto Repair, after my father-in-laws check engine light came on, and the vehicle started running rough. I ran a quick diagnostic, and was looking for a shop that could quickly confirm the issue and address the repair. Nick and his staff were professional, and extremely patient in working with my father-in-law, and his car warranty company. The repairs were performed in a timely manner and the charges were reasonable, transparent and fair. Best part of all, I now have a new service center, where I will be bringing my own vehicles when time will not permit me to do the work myself. Im extremely happy with this service center!!!

Al
Review №14

This company is outstanding! When I was moving across country from OH to AZ my car had some serious A/C issues making it undrivable as soon as I landed in Phoenix. I was very picky about mechanics because I have always done my own work with help from mechanic friends in my hometown. I took my car to 3-4 other mechanics over the course of days and could not find anyone who could do all the repairs, let alone at a reasonable price, until I called Autocare. They got my car in the shop that day, perfectly diagnosed it and was able to perform all of the repairs needed in house.The best part about this place is Nick at the front desk. He is up front about everything that needs to be done and is very compassionate to working with your budget. He called me multiple times with updates whenever there were changes to the original plan we discussed and has ALWAYS been on time to the minute. Which was super important because I was living out of hotels waiting for my car when I first visited them.I have since gone back for all of my repairs including oil change, transmission hose repairs, wheel bearings and have plans with them to fix more.11/10 would recommended!!!

Ed
Review №15

I love Autocare Air Conditioning & Auto Repair! Ive been taking my cars there for several years and each and every time Ive had kind, courteous, professional and honest experiences. Nick is reliable and timely in calling me to discuss whats happening with my vehicle. Hes also extremely clear in explaining whats going on with my car, and he doesnt try to sell me more than my car needs. Hell let me know what repairs are urgent or immediately necessary and then advise me about any other issues he and his team discover that can possibly wait. And best of all, in almost every case, theyve been able to get my car back to me the same day I bring it in. Need a neighborhood auto repair shop that wont leave you stranded without a car for days or fee gouge you like the dealerships? Autocare is the way to go!

Mi
Review №16

My entire family has been taking their vehicles to Nick for repair and maintenance for over a decade. The service is unmatched. Nick is absolutely amazing. He is timely in follow up, and always thorough and professional. Pricing is fair. I would not trust my vehicle with anyone else.

Mi
Review №17

Just had another Great experience at Autocare.Nick and the team replaced my front brakes a couple of weeks ago. After a few days I sensed that something was not quite right with the way the car was breaking. I called Nick and mentioned this him. He told me to bring the car right in. I did and he had Lance look at the car immediately. Lance identified that there was still a problem with the rotors. They fixed it on the spot. The car has never braked as smooth as it does now. I highly recommend Nick, Lance and the Auto Care team. Quilty work that they stand behind!Customer Focussed, Honest, Fair, Accountable, Value and just NICE!This is the type of business that I like to support and recommend.

J
Review №18

This place is excellent and ran by people who actually know thing or two about cars. I recommend this place if you are want people that wont play games with their job.

Ja
Review №19

I had to have my vans air conditioning analyzed analyzed they did a great job and pinpointed exactly what the problem is

Li
Review №20

I couldnt recommend this place more! Great prices, amazing customer service, and clean lobby. Dont waste your time with another mechanic. If youre looking for a place that wont take advantage of you, this is the place!

JR
Review №21

AutocareBeing new to Phoenix and requiring an AC repair..Im so glad to have found “AUTOCARE”. I must praise Nick, shop supervisor and the mechanics for the excellent 5 stars service on my truck. As a retired banker w old school values..Values such as “honesty”, sincerity, perseverance and the relentless follow up I witnessed in getting my parts are true hallmarks of having excellent “integrity”.Yesterday, Nick had promised me an 8 am appt this morning so that I can be back on the road again …and so today I rolled in just before 8am and was serviced immediately. Nick was aware of my heart disability which required me to wait while my truck was worked on..After the AC inspection (which I highly recommend), Nick diligently called all his suppliers to find me the best possible cost effective choices for premium parts..the parts arrived shortly..simply amazing.By 10 am (2 hrs later), my whole system was running as if it was new (I have a 2008 Ford FX w 5.4 l V8). Again…amazing effort and teamwork by everyone!Thank you so much for giving this retired and disabled man the pleasure of yours and your crews outstanding service..I have gained a new relationship here..finding the right mechanics who can deliver the “peace of mind” this crew has given me is a rarity these days.. Im glad to boast that there are still men out there who mean what they say and deliver…”over a handshake”. They have truly earned my respect and trust.KUDOS to the entire crew and my warmest appreciation.5 stars across the board: from customer service, efficiency of operation, follow up on parts/labor, an honest estimate, and most importantly..quality of service.Nick and his crew will provide you with an honest opinion and a variety of options to pursue based on your needs and budget. Thank you again. Joel 👍

Ti
Review №22

Brought both my 09 CRV and my wifes 14 Accord in for a couple oil changes, A/C cleaning ( bad smell) and cabin air filters for the CRV. They did a great job, got rid of the musty smell and did everything at a good price. Nick, the operations mgr, was great about calling and keeping me updated on the progress of the repairs..would highly recommend Auto Care and will return for any future auto repairs/ maintenance.

Pa
Review №23

After I had a routine oil change and safety check in July 2020 for my Jeep Gr Cherokee at the dealership, I was told the vehicle had 7mm disk brake pad thickness at all 4 wheels and would likely need a complete brake job soon.I took my vehicle to Auto-Care Air Conditioning and Brake Inc. on Tuesday October 20 and Nick Catsibris informed me that only the front disk brake pads needed replacing and the job was completed that day.I really appreciate the honest assessment of the actual work needed and the professional, outstanding work they did not only on this job but all the past jobs I have had done since September 2019.I will definitely be bringing my vehicle back for follow up service needs to Auto-Care.

Ca
Review №24

Was able to diagnose, order part, and fix in the same day 10/10 my new go to guys

Ke
Review №25

I moved here recently from Colorado and as such did not have a good place to take my car when the air conditioning stopped working! Knowing that I obviously couldnt live without AC here, I did some google research and this place had the best reviews. And they arent wrong! After taking my car to two different places without getting good service, Autocare AC was excellent! They kept me in the loop during the entire process and were quick to get me a quote for the repairs I needed. They were professional and courtesy and did excellent work! I appreciated that they were informative and honest! Take your car here!

Ja
Review №26

When my air conditioning system had a leak, they were able to charge it for me so I would have cool air. They also were able to tell me where the leak originated from. Nick is a very nice and knowledgeable person and easy to deal with. Theyre service was very quick. I recommend this business if you have any issues with your a/c system.

Ji
Review №27

This is the first company that I can say is very up front when it comes to repair after your dealer tells you 50,000 and over will cost you.My truck is 2013 82k, runs perfect, when I need the simple replacements I can always call Nick GM an he hooks me up every time. For a single person and income nice to know I have no scare in price and always shops for me.U will walk away satisfied and feeling save...Please reach out for your after market care....

Pa
Review №28

My compressor for AC went bad. I got a couple quotes that all varied from 1600-1800 for replacement. Took my car into Autocare, Nick was very helpful and kind. They were significantly lower than everyone else. Got my car back the same day. Even offered to let me pay it monthly if I needed to. 110% recommend them for any car work. Good job and at a good price

Mi
Review №29

Nick was very flexible & helped get our AC fixed quickly even though they were very busy. Only bummer was that it took two visits. I had to return to get the compressor replaced, but he didnt charge me to flush the coolant again which I appreciated. Nice guy.

Fe
Review №30

My A/C stopped working and I was looking for a shop that would do quality work. Auto Care provided me with transparency associated with quoted costs and the repair process. The value of the work quoted was great compared to other places in the area. Nick and team provided me with unparalleled customer service. My A/C is cold and I am beating the heat. If I ever have car issues again, I’ll be going here!

Ro
Review №31

I’ve been here twice for compressor issues. Nick and his team got me in quickly with no appointment and diagnosed the problem fast. They replaced the compressor earlier then expected and Nick took off labor that was quoted because they got it done quickly. 2 years later I go back and it’s the compressor again. Nick was able to get it under warranty after being expired for a year. It’s really hard to find honest and fair mechanics. I will never go anywhere else, they make you feel like family. You can trust Nick with all your car needs!

Da
Review №32

I needed my car AC repaired in late July as soon as possible. After initially getting a $2100 estimate from a competitor, I was able to get my AC repaired better than its been for a long time for $600 less within a day. Their front staff Nick was incredibly kind, professional, and helpful throughout the process. I am grateful for their help

Wi
Review №33

Nick and the crew are the most awesome in the business. I have visited a few other shops in the area, but they are the best. I brought my 2nd gen Integra to them for replacement of the distributor assembly, changed out an old catalytic converter, had my car raised enough to get on a dyno without damage, replaced the rack and pinion when it started leaking and have had them replace a bad axel. Everytime I stop by I get treated with respect and am given the best prices for quality work with excellent warranties.

Sa
Review №34

Anytime you have issues with your car, it is always a stressful situation. However, Nick made this experience quick and easy! He was beyond professional, making sure that my car was going to be taken care of the right way and checking to get the best parts. He went out of his way to go through the pricing for everything and it was less than I was imagining! They took care of my car the same day I brought it in. I will have all my family and friends go here for any car problems and so should everyone else! Thank you again Nick!!

Ch
Review №35

Been coming here RARELY for a few years now and thats because theyve fixed my cars before and are trustworthy mechanics who dont try to add on extra costs you tell them the problem and they look into it informing you every step of the way I can always depend on nick and the rest of the crew.

D
Review №36

Cant say enough good things about this place very fare. If you need a mechanic this is where you need to go.

Pa
Review №37

Nick was excellent and the service was great. Friendly, very knowledgeable and provided lots of detail about what was wrong and what was needed. Excellent service with fair prices!

Da
Review №38

I couldnt get service because this place do not offer a ride so unless you have someone to drop you off and bring you back there this place is totally useless

Ji
Review №39

My car was overheating and I feared the worst .... Nick assured me it was an easy and inexpensive fix and it was!! They got me back on the road that day and my life is back to normal. Autocare = Integrity. Thank you Autocare !

co
Review №40

Ive been bringing my cars here for years. Nick will take care of you. They fix everything and they do fantastic work.

Ch
Review №41

Nick and the guys pulled through for me today!

Mr
Review №42

I write this to warn others that a high review rating does not equate to quality or honest work. I took my vehicle here because after years of blowing hot air through the a/c vents, it was time to see a professional for a repair.I did research of different places around AZ, I determined this would be my choice because of the high reviews which in hindsight was a mistake. I dont trust mechanics because youre often at their mercy and youll lack the knowledge to know if theyre truthful about said problems but they dont let you see what diagnostics their doing anyways, so completely at their mercy.After the inspection I was told the plugs are leaking and it would be $300, I decided to pay it out of sheer desperateness. The receptionist known as Nick, said there could be a small chance that their might be another leak elsewhere but they inspected the car thoroughly and its doesnt seem likely. My A/C worked great for 2 weeks and then it emitted hot air again, I did another appointment and explained the problem, I took my car in and another inspection found the A/C Condenser was leaking and it needed to be repaired, the cost would be $600.This business has a cunning method that it uses to get more money out of you, they would have known this problem the first time I took my car in but ignored it to make more money out of me, I refused to pay such a price, I was already at $300 with another $600 would leave me at a total cost of $900! Those are dealership prices, might have well just taken it there. I didnt want to write this and held back for a long time but to this day I dont have a/c in this hell of a state and Im afraid to take it elsewhere because of this experience, its difficult to find an honest mechanic business and this isnt it, they will milk as much money as possible.

Be
Review №43

I Would like to Thank Nick for providing Excellent Customer Service, he was so polite and efficient. I really appreciate that he went out of his way to accommodate me by fitting me in his busy schedule . Thank you Sir..

Pa
Review №44

With Auto Care, you know that you are getting good quality work at a great price. Ive brought my car in for some major repairs and will even bring it in for something as simple as an oil change. Nick is always so nice and helpful. My favorite thing about these guys is that you dont have to worry about bringing your car in for one problem and then being told that you need to have a million other things fixed as well. Nick and his team are the best in town!

Na
Review №45

Friendly, fast and fair - I highly recommend

Ka
Review №46

I have been using Nick and his crew for many years they are trustworthy honest and fair when it comes to prices iv compared there prices and can say they are very reasonable and do great work I have referred co workers and friends who felt the same . If you looking for a shop you can trust look no further thanks Nick and Crew!!

Ha
Review №47

My experiences with Auto care has been nothing but phenomenal!!We first used Nick for my brothers 1980s Ford A/C after working with my brother and fixing the issues with the truck we have sent all of our vehicles to Nick ever since. Most recently we had one of our trucks in and honestly its working better than it has ever ran before!We are so happy!!!Auto care is a business you can trust! They are the most reasonable priced and have excellent outstanding customer service!- Rust Family

Ti
Review №48

Id been dreading taking my car in for work. I knew brakes and a wheel bearing were probably needed. Nick was great about getting me the best price for the work. The lobby was clean and he gave me the wifi password so I could do some work while I waited. My car was completed much faster than I had planned on waiting. Once I got in and started driving it was like a whole new car...quiet and stopped quickly. Thanks to Nick and Lance for making my car normal again!! Id definitely recommend Autocare to anyones car in need of some work.

An
Review №49

Nick and team are awesome! Ill always bring my cars to them! Fair pricing and honesty is hard to come by but these guys provide that on the daily. Thanks Nick and team!

Ir
Review №50

Nick is one of the best hands on auto repair store we have used in the valley. Nick, Thank you for taking care of our car and always being reliable and trust worthy!

La
Review №51

Excellent customer service highly recommend excellent quality repairs

Y
Review №52

I had a serious AC problem.They fixed it very quickly. Within a day.And ask me just 300 bucks.Thank you for your Excellent job.

Ka
Review №53

Thank you Nick for your great service! You truly do treat your customers well! We will be coming back!

Er
Review №54

Super helpful! My radiator is cracked. They were willing to help me figure out if my extended warranty covered my radiator. It does not, but they gave me a reasonable price and offered to let me make monthly payments. I will use them in the future!

De
Review №55

Went in to get my transmission repaired. They took the the time to discuss options. Also discovered Air conditioning and timing belts needed replacing, called and let me know cost. Repair was done in a timely manner. Car runs like new. Highly recommend this shop for any repairs. They really care and provide exemplary care and exceptional work.

To
Review №56

Made an appointment to come 10 minutes early and not have an opening shop doesn’t look like anyone was ever thought properly and the desk lady didn’t do her portion of her duties to accommodate my appointment. To be fair there are so many bad In AZ shops this one doesn’t fall short of having no structure or education in the field PS. For google allow me to leave zero and even negative star reviews thank you

Ka
Review №57

Wonderful customer service. I called on Friday afternoon and was able to make an appointment for Saturday morning. My appointment was at 8:30 am. I arrived at 8:00 am, by 8:45 they called and told me what was wrong and told me the price it would be. By 10:55 am, I was told that I could head back to the shop. The price was what I was quoted, they gave me a 3% cash back gift card to use for next time and the AC that they fixed is working better than it has in 2 years. I am so appreciative of them and am so glad that they came up on google when I searched for somewhere to fix my car. Their shop is 45 miles from home but I have no problem making the drive to continue to come back to them. This is a mechanic shop that you can trust. Thanks again!

Ho
Review №58

When you walk into Autocare, you are greeted with a friendly hello. Nick is the man who makes you feel welcome and comfortable. He offers good service with his knowledgeable mechanics taking good care of your car.Nick checks with suppliers for the best prices for his customers, whatever your auto needs. When you take your car there, you know you are are in good hands.

Lu
Review №59

These guys are as good as it gets. Super competitive on pricing and professional service. Nick and the guys went above and beyond to get my car AC fixed for a great price.

Br
Review №60

Outstanding customer service. Very reasonable and fair pricing. Is never condescending when responding to questions that i might have about the repair needed. I highly recommend Autocare, me being female I feel very confident that i never have been taken advantage of, you are always informed of the progress of your repair, no guessing games. You cant ask for a better courtesous respectful mechanic shop to take your vehicle to for repairs

Tr
Review №61

Nice ..fast...honest

ra
Review №62

This place is amazing! Nick has fantastic customer service skills as well as extremely knowledgeable and fair. The team does superb work. They are honest and trustworthy. I wouldnt trust anyone else with my vehicles! They definitely do above quality work and is worth every penny! Very friendly and clean place also.

Sa
Review №63

This facility provides an excellent and honest customer service. Nick is a very friendly gentleman. I went in there last week to get my car checked for occasional fuel smells I was getting on starting the car... Nick and his team did a thorough check and confirmed there was no leak - and was pleasantly surprised I was not charged anything since there was no problem to fix. (Usually at other places - there is a charge to even check )

L
Review №64

Good troubleshooter for A/C issues.

An
Review №65

I recently had some work done on my AC at Auto Care Air Condition & Auto Repair. They did an outstanding job! They kept my car less than a day and found out what was wrong very quickly. After the evaluation Nick called me and told me what needs to be done. I ended up ordering them to do part of the repairs to stay in budget and they did the job incredibly well. My AC has been working like a champ ever since. Customer service and the quality of the repairs are both A+. I can recommend this shop unconditionally.

ma
Review №66

I have used this company for my 65 mustang for the past year and they are great. Nick is wonderful, and honest when it comes to what you need with your car. If it doesnt need it he will not sell it to you. As long as I have my car I will only use this company. Thank you Nick

Ro
Review №67

Trust and integrity. Two traits we are born with, can either enhance or destroy, but once lost, can never be reacquired.I thought of that when I made initial contact with Nick Catsibris, manager and partner at Auto - Care AC and Brake Inc. in Phoenix AZ. If there was ever a business that cultivated distrust, its the auto repair business.By the next day, and having spent over $2,000, I knew that I had experienced something unique. An honest to goodness trust relationship was born. I am so pleased to be able to tell everyone I know that Auto - Care and Nick represent honesty and competence of the highest order.Thank goodness there are still people like Nick out there. I am so blessed to have been able to make his acquaintance. Give him your business and you wont regret it.

D
Review №68

Customer focused, service oriented, and straight forward technical expertise! Ask for Nick.. you wont go wrong!

An
Review №69

We winter in Phoenix and were fortunate to find Autocare. However, what makes this experience very valuable is Nick, the Manager. He is not only knowledgeable, friendly and kind. You can trust in him and what he recommends. Nick is the prefect example of excellent customer service and he should be commended.

Dy
Review №70

Autocare is the best! My father has trusted Nick to take care of things for years and now I go myself as well. Nick is very courteous and really knows his stuff. Great customer service. I always receive wonderful service and feel as though they truly care about getting things done the right way and keeping the customer informed. Pricing is definitely fair and workers are friendly and skilled. :)

It
Review №71

My wife and I came to Phoenix from Colorado for a couple of weeks. We had been having intermittent A/C problems with our 2008 Honda Odyssey. I figured if youre going to get you A/C fixed, Phoenix probably had good A/C technicians who knew what they were doing. I did a quick Google search and Autocare Air Conditioning and Repair popped up. I wanted to avoid a dealership, worried they would find something else wrong or try and force a compressor swap when it wasnt warranted. I was a little skeptical that a bunch of the reviews were fake (I originally looked at Yelp reviews) because they were so positive. However, I went to check it out. I was in fact greeted and helped by Nick (he was in some of the reviews). He was super friendly and knowledgeable. He took a look at it (no charge) gave me a quote and fixed the problem (leaky Schrader valves) per the quote. I couldnt be pleased more. You pay for what you get. If you want good service, an honest evaluation and a good experience, come here. His whole shop was immaculate and all his technicians were also pros.

Ma
Review №72

I needed my AC fixed on my van. I took it to another place who charged me $500 and had my van for a week. It still didnt work. I brought it to Autocare and they fixed it in a day and for a lot less. Great job!

Je
Review №73

Amazing customer service. My air conditioning needed fixed. After they fixed it, it ended up breaking again on my drove home (melted connector). But I took it back, they didnt charge me for the extra labor-- they even offered me a ride home so I didnt have to walk. It was fixed in a timely manner and is now working great. Very reasonable prices.

MA
Review №74

I had the water pump go out on my car Friday night and I called them Saturday morning, took my car in and my vehicle was repaired for a fair price and back on the road Saturday at noon. This is a top notch facility with honest people working there and truly giving the customer top notch service.They found customers for a long time to come. I highly recommend these folks.

We
Review №75

This is the only place I take my cars. They do great work for a fair price. Nick is the best.

Ji
Review №76

Fast and fair service! Nick was great! Called 1st thing this morning to see if they could look at my 2010 Ford Taurus which was not blowing the proper amount of air our of the vents even on high (A/C). Nick told me to bring it right down and they would take a look.Excited that they could fit me in I went right down and dropped off the car. About an hour and a half later Nick called with the good news that all I needed was a $31 cabin filter and the a/c was now working perfectly!This was an excellent experience and I do highly recommend you check them out if you need some work done. Great job guys!-Jimmy-

Br
Review №77

Excellent shop! Nick is always very helpful and explains everything in a way that helps you to understand your options and help you to make the best decisions regarding any repair. Prices for parts and labor have been fair and under the quotes Ive received from other shops for the same work. The quotes are spot on.....no surprises. I now take both of my vehicles here for all maintenance work. Highly recommended.

Sa
Review №78

Amazing!! I dont know about you, but when it comes to auto repair I definitely feel vulnerable-never knowing if Im getting the real story or overcharged.After getting our car fully tuned up last month (to include an oil change) in Oregon we drove to Phoenix. About 2 weeks ago we noticed a strange tapping sound in the engine. We looked at various reviews online and chose to bring our car here. And after this experience I can definitely say we have found our mechanics!!! Honest, great customer service and in the end all our car needed was 4 quarts of oil. (Yeah, I know, ameture). Nick didnt even charge us for the diagnostic, and we walked away spending about $20. So worth it, pleased, and thankful.

He
Review №79

Nick at Auto Care was helpful, supportive, friendly and knowledgeable. The service department did a great job on my 60,000 mile check-up, honored the coupon price and even gave me a sizeable discount on the the overall bill. How refreshing to work with such an honest auto repair shop. I will definitely be returning for future services at the Bell Road location. Thanks guys!

Sa
Review №80

I have taken my car here on multiple occasions. The first time was a couple of years ago when my battery died and I just happened upon it because it is close to work. I’m so glad I did. When my motor mounts went bad a couple of months ago, I went to a shop near where I live and the price they quoted was over my price range. I called Nick up and he came in $500 less! When I got my car back, it was like a brand new car. They do such excellent work. Today, I had the pleasure of getting my A/C and door lock fixed there. Again, great price, great customer service. Since I work about 2 miles from there, they even gave me a lift to work one morning. There are a lot of repair shopis out there, choose this one-Fair prices, great work, great customer service!

Co
Review №81

Nick and his shop did an outstanding job of diagnosing my cars issues and was able to source the needed parts and perform a wonderful fix to my cars engine and catalytic converter. Nicks honesty, fairness and professional car care are golden in a time and age where these attributes are hard to find. Nicks Auto Care A/C and Brakes is a GEM! Thank you Nick for your great service and work!

Jo
Review №82

Nick the manager and the guys who work here are great. Prompt service and kept me updated on the status of my vehicle. I highly recommend them to friends and family. They do the job right, and make sure your vehicle is running proper before you leave. Great experience.

Ni
Review №83

Best ever so grateful i have ac now they replaced my compressor cheap and fast. So blessed

Sh
Review №84

Nick is always friendly and helpful. An honest mechanic you can trust. Had a dispute with a repair and he made it right. Would recommend to anyone!

Su
Review №85

Service was great. Fast

Ru
Review №86

I started having trouble with my 2015 VW air conditioning and took it to the dealer where they diagnosed it as “normal” and I would have to wait until it broke completely before it could be fixed under warranty. I was dissatisfied with that conclusion and took it to Autocare as they were highly rated for A/C repair. They immediately found the issue and fixed it for me! The staff was polite, professional, accepted my warranty and were willing to help me. I highly recommend Autocare!

jo
Review №87

Autocare did a great job, fast and efficient and also most of all with Care! Nick at front desk is top notch!. these are people you can trust with fair prices. Many Thanx Guys You ROCK!!!

el
Review №88

Trustworthy mechanics. Always get the job done and never over charge. Nick at the front desk is very helpful. Will be bringing my cars here from now on

Li
Review №89

Autocare Air Conditioning and Auto Repair is amazing. From the moment I called them to the moment I picked up my car, I was treated very kindly, very professional, and curtious the whole way through. They were very honest with me . Nick was the one who helped me. Ask for him when you bring your car in. He was awesome... All I can say is you will be very happy you brought your car here

Ry
Review №90

Nick is never anything but amazing. No matter the issue he will deal with it in a timely manner and always is looking for the best price for the work being done. I will be coming back for years to come. Very nice and professional business.

Ji
Review №91

I needed a battery installed on a quick turn. Nick and Crew had me in and out in an hour. Always 5 star service from Nick and fair prices too! Highly recommend Autocare. I have been a customer for many years.James Mower

Je
Review №92

I have used this shop for many years. Nick is wonderful he’s honest he fixes things in a timely manner and his prices are fair. I highly recommend the shop to anyone that needs their vehicle repaired or maintained.

El
Review №93

I have a 83 Cutlass and Nick didnt beat around the bush and came at me with a fair price on my A.C. repair. If Nick treats me like this hes got a customer for life! Thanks again Nick for the quick turn around with no appointment on a Saturday! Vonnie

Ma
Review №94

Awesome! Way, way above expectations!I recently moved here from Seattle, leaving an outstanding mechanic behind. Hadnt found a new one here--until now. Not only was the man behind the front desk accommodating, but he was kind and treated me with respect. He explained my problem and the best course to fix it. No immediate emergency, no high pressure fixes. With no appointment, Nick had been able to squeeze my Mini Cooper S in for an a/c eval and an oil change. Despite an expensive a/c diagnosis, I left happy in the conviction that I was quoted a fair repair price and that the guys at Autocare did in fact care and would fix my care properly. I guess for them that a customer for life is better than a one-time overpriced fix... Thanks and theyre right--I will be back.

St
Review №95

If youre looking for an honest place, go here!

ap
Review №96

HIGHLY RECOMMEND!!! Nick is awesome! I came in as a suspicion that I was being scammed by the car repair place we had been going to for years. I took my car in to get an oil change and replace the brake light bulbs on my Jeep Commander, as they were out. I went to the AAA Auto Repair on 40 St just S of Bell Rd. They proceeded to charge me $150. To advise me that they had tried to replace one of the bulbs, but it looked like it was an electrical problem. They wanted to charge me another $150-$300. To explore this and no idea what the total cost would be on repairs until after the exploration. Needless to say, I suspected I was being scammed or at the very least over charged. My daughter looked up reviews on google and we found this shop with great reviews closer to my home. Nick heard me out on my experience and took the car in. As it turns out, the only issue with the lights was they were burned out. Nick replaced the bulbs and did the oil change, which by the way the other shop failed to do at all. Nick and his team were friendly, professional and honest! The cost was minimal and saved me from being scammed! Thanks to Nick I now have a car repair I trust and will bring all my vehicles here from now on. Also, will recommend to all my family and friends!

Cl
Review №97

My car is old and has a lot of miles (almost 200k miles). Its running fine, but I want to make sure to keep it that way, so I started looking for a shop to have someone give it a general inspection and hopefully catch any issues before they become a big problem. I had a coupon, so I decided to go. The coupon said they would do a 50 point inspection and I expected to get a checklist back with comments on the condition of my car. Instead of that Nick just came back talking as fast as he could and telling me about all the things that had to be done to my car. Heres the list and what he said he would charge me:- Water pump $165.88- Radiator hoses $199.30- Coolant flush $ $59.99- Front brakes $172.7- Belts $103.56- Brake flush $45.99- Power steering fluid $69.99Now he first blurted out a list of things and a quick total, so I asked him to write it down for me. He wrote down all the things and a total, so I asked him to break down the charges for each thing and to recommend the most important ones. He did, but then he wasnt going to give me the piece of paper until I asked for it. After all, my memory is not great and I would like to look at my budget before I spend over $800 on my car! Once he gave me the paper, he changed his demeanor a little and said I should make sure to keep it so hed honor the prices later. He also insisted I had to have all this done within a week (talk about pressure). I went home and checked the things I could. I found the radiator hoses look fine and the break fluid looks fine too.Overall, I dont trust them and I will not be going back. Im looking for other options and hopefully will find a decent mechanic soon.

Su
Review №98

Incredible customer service, exceptional and trustworthy work, and price. We recently relocated to the Phoenix, AZ area from out of state. We did not have a mechanic. So, when the radiator blew on my daughters car, we were at a loss. We did not know where we should have her car towed. We contacted Autocare. Nick, the manager, was very helpful, and quoted us a fair price. After having the car towed to Autocare, Mike, the mechanic, got to her car right away. He replaced the radiator, and her car has been running well ever since. We are very happy for their service. We will be using Autocare for all of our car needs.

Ke
Review №99

The place to go!  I have always done the majority of my own vehicle repair and maintenance over the years when I lived with in New Mexico. There have been a few times when I opted to take it to a shop but felt ripped off every time; just couldnt get the quality of work or parts i expected. So I was a little gun shy to take my vehicle in to another garage. but I have to say that Nick and his team ended up being a great choice!! They use quality name brand parts and show pride in their work. I had them replace my water pump, upper and lower hoses, serpentine belt, and thermostat. I also had them replace the air conditioning compressor, the belts, and flushed the condenser. I asked for this work up front becuase it was needed. Nothing was up sold it just needed the work. They also found an issue with the baffles in the dash for the air conditioner and presented me with an alternative fix that saved me considerable money. I can say without hesitation that if you want quality work with quality parts and a respectful atmosphere, this is the place to go. Well done guys, thank you.

Tn
Review №100

They go above and beyond for any work they have done on our vehicles. We have had A/C, Catelitic Converters, Rear End and electrical done.

Information
35 Photos
100 Comments
4.9 Rating
  • Address:4223 E Bell Rd, Phoenix, AZ 85032, United States
  • Site:http://autocareacandbrakeinc.com/
  • Phone:+1 602-569-0871
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:8AM–1PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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