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Perez Auto Repair
429 S 35th Ave, Phoenix, AZ 85009, United States
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Perez Auto Repair
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Ja
Review №1

Excellent shop. Had to get a temperature sensor switched out and they were quick, efficient, and affordable. Many thanks to Gabby at the front as well as the mechanics. You all made this very easy to do, and its really appreciated.Would recommend this place in a heartbeat.

do
Review №2

They are a amazing! They care. They get work done and help you understand the needs of the vehicle. I can trust their work. They are a family of solutions to help me with my car safe at all time

He
Review №3

They were very nice and they towed my car and fixed it faster than I expected. They will be the only place I go to get any repairs done. I give them 5stars

Pa
Review №4

Horrible customer service! I took my car into this shop over a month ago to get an intoxalock interlock installed into my car. One of their employees removed my alarm/gps device. I took my car back the very next day to show them and they stated they would look for the device. They gave me the run around sending me back and forth to my car dealership. I asked for the device back so that my dealership can re-install it since they could not find it I was told by one of the employees Lalo to get the price and they will pay for it. Once I got the price they changed their story and I no longer spoke to Lalo I spoke to someone name Gabby who began to give me the run around. She then stated she would need to speak to my dealership, complying I provided her with a manager at my dealerships phone number along with the manager of my alarm system company. He informed them that they checked my car and my device is no longer in there and in there system it shows that it is at the auto shops address. Still to this day it is still showing active at their autoshop. After that I spoke to someone that is supposedly the manager named Ismael and he was very rude, would not let me talk and then hung up in my face stating he already knows everything and I can call a lawyer and take them to court. VERY UNPROFESSIONAL AND SOMETHING THAT COULD HAVE EASILY BEEN FIXED/MANAGED THEY HAVE ESCALATED TO THE EXTREME AND NOW WOULD LIKE TO GO TO COURT.

Na
Review №5

Everybody there was extremely nice, honest and trustworthy. They work really hard, especially being outside in 113 degrees. Highly recommend if youre looking for a shop you can trust.

Gb
Review №6

Great professional courteous work. Will definitely go to them for future repairs.

An
Review №7

They were on time fair price and great quality will go back again and will refer to my friends

Ro
Review №8

I have only delt with Gaby and Lalo. And both are amazing, polite, friendly, and always greet you with a big smile.

Me
Review №9

So my friends, I would highly recommend NOT to VISIT this place. Google doesn’t allow me to put NEGATIVE ⭐️ otherwise I would have gone into Negative ratings for this Brilliant Auto Repair Shop !! Oh Sorry, this is not even Auto Repair Shop…Fact is I went to repair my Car and instead of fixing the issue they returned it back to me after charging me full LABOR, messing my internal parts and they introduced new issues into Car.Manager is not educated enough to provide customer services.Only mistake I made is going to the place without going through all the REVIEWS…Please friends don’t repeat the mistake I did.. !!God bless you Auto shop, Manager and Staff..!

Al
Review №10

After my husband passed away I had no one to work on our cars. I couldnt afford dealer prices but knew I needed the work done. A family friend referred me to perez auto.I must admit when I first got there I didnt know what to expect, but that changed very quickly. The staff there were friendly, attentive and professional. The front desk associate Gabby is amazing. She is very knowledgeable and highly qualified. As a woman working in a male dominant industry Gabby can hold her own. I lover her mood odometer at the front desk lol.All the mechanics are skilled, trustworthy and courteous. While your car is being repaired they offer loaner cars, something that most repair shops doesnt offer anymore these days. They have picked me up from work & dropped me off. This was especially one of the best services they offer. Being a single mom and widow I didnt have to miss work or spend money on uber.The prices are affordable and they have financing available. Lalo assisted in repairing my AC. My fans had to be replaced twice, he was able to use a warranty which helped me save some money. This repair shop is like family to the community, they offer most mechanical services and they work with every budget. I would recommend them to anyone.The property is a bit cramped, not much parking I hope that they can get a bigger lot.

Ca
Review №11

Gabby is awesome. Friendly and professional employees. Gr8 service.

An
Review №12

Traveling from Casa Grande they took care my daughter car...better than any other place in CG... definitely worth the trip.....

Ja
Review №13

These guys are fantastic, I’ve taken both of my cars here I know I can trust them to tell me like it is and never try to sell me something I don’t need. Highly recommended

de
Review №14

Perez Auto Repair, these guys do great work!! The space is too cramped, I wish they had a bigger place.

Bo
Review №15

I went to get my car checked back in February they had printed me out a piece of paper with the labor on it.. for the longest I kept calling to see how much the part was they never told me they always say they would call me back but never did.... so I went on Amazon and bought the engine oil cooler myself I let them know I had it I took my car in too see why the o2 sensors was acting the way it was they told me okay so later they lady from the front desk text me everything it was gone be cause I didn’t get the o2 sensors checked in February so when I get the price it goes from 94.50 to 250 in labor so I’m like how is that so the lady tells me that’s the cost of the part the 94.50 basically saying now they never gave me and estimate so I ask her where they get their parts from she told me I called them they don’t even carry that part I called back told her that she was like that’s dealer price then I was like no ma’am I got the dealer price before anybody’s that’s the 369 that’s written under the 94.50 she the proceeds to say well let me find something else so I was like so your going to continue to lie she laughed and said no and was like well you don’t have to get your car fixed here... please don’t shop with these people they cost on whatever they are doing is not the same for everybody they discriminated because I’m black and I am not from here and we all know Hispanics in the west coast hates us

Di
Review №16

I come here for my oil changes. I just had my brakes done a week ago here. They treat you like family.

Ma
Review №17

Great people, Explained what the problem was and what it would take to fix the problem.

Ba
Review №18

Thanks for cooperation I appreciate you

St
Review №19

Took my car for a coolant leak had a new radiator installed . never over heated until i took here

Ra
Review №20

Leaving oily hand marks all over vehicle as well as oil stains inside the vehicle on the floorboard,,,I wont be returning to that business

Jo
Review №21

Interlock Calibration there quick and reasonable and very nice people

Al
Review №22

Nice people, Ive been there twice and no issues

Ka
Review №23

I called ahead to see if my car could get in and Gabby was able to get me in. There was 1 car ahead of me getting an oil change. Then I was in. I spoke with Robert who gave me to a quick class on mechanics and how my engine spark plugs and coils work. The technician Jorge diagnosed the car, checked the engine coils and was determined that the spark plugs were the issue, Robert recommended the Air filter to be replaced. The price was fair for the parts and labor. I asked for OEM parts which they offered as I want my car to last a long time ( you get what you pay for). I spoke with the owner Ishmael, and he seemed very professional and kind. They offer classes on Saturdays for people to learn about how to care for their cars. My car runs nice and quiet now. Thank you.

Ja
Review №24

Real busy place no parking

Yo
Review №25

Car savers! Excellent customer service George and Gabby! On my way Viva Las Vegas

mk
Review №26

Stop by to get an oil change and they took care of everything. Very nice and helpful. Highly recommended. God bless

Re
Review №27

Very good

Da
Review №28

They did a good job at a reasonable price. The also give a two year warranty on parts. Not a fancy place to go to at all. Really nice staff. I would go back. They dont try and find things wrong with your car just to jack up the price either.

Mi
Review №29

Provides reliable service they warranty all your work and provide various methods of payments if your pockets ever hurting and you need your car repaired this is the place to go friendly and very reliable repair shop very honest. They even offer you a ride home. 💪 DEFINITELY RECOMMEND

Ke
Review №30

The best PERIOD

Ke
Review №31

Great service, friendly staff and reasonably priced labor. I will definitely be a repeat customer!

Tr
Review №32

Treated me very well. Highly recommend.

On
Review №33

Got ABS, Traction control, power window motor and all motor mounts done. For the most part the service was good the price was fair and it comes with warranty on all parts and labor. They offer a 90 day option with a third party finance.What I dislike is I felt that my problem was never actually fixed. I came with specific issues I wanted fix because I knew thats what was wrong with my car!. They were very confident that my their mechanics recommendations were correct and that I should take the advice, which I did. In the end after the service was completed turned out that it WAS the transmission and i was quoted a price. If they woulve actually paid attention to what I had told them I wouldve had the transmission fixed first and avoided some of the other services for a later time and I woulve actually came back to that shop again to get that rest of the work done!! Now ill be taking my buisness somewhere else because I feel like my concerns werent taken seriously.

Aa
Review №34

Very nice people, very professional and very helpful. Good prices. Will recommend to friends and family!

Mr
Review №35

These guys did an excellent job on my car. I was in a side swipe accident and these guys took care of me. They were fast and had the car looking like it had never been in an accident.

Mi
Review №36

Great shop. Took the time to show me how to tell how old my tires are (another shop lied about them being near brand new) and saved me a $970 unnecessary repair for motor mounts that same shop said I needed right away... Awesome service. I will definitely be going back to them.

Na
Review №37

Greedy! They used to be a good shop. Now they require you to purchase their overpriced parts by hundreds. They have definitely lost my business! Disgusting

Ar
Review №38

This is one of the best shops. They have great mechanics and an excellent customer service I definitely recommend it

ja
Review №39

Been coming to these guys since 2011 great service friendly guys and even when management has changed they never did big plus will continue to get my vehicles serviced here .

Sa
Review №40

Great staff, great work and great price. Plus warranty

Ti
Review №41

Fast, friendly, affordable ! They have the best mechanics in town, best body work all around great service 👍🏻

Ma
Review №42

Always skeptical of repair shops, however the staff here nd service here at perez were great. Very profesional and knowledgeable I was walked through the whole process and genuinely felt like good about the whole transaction. Repair was done correctly and in a timely manner I would definitely recommend to anyone that wants great service without the big dealer prices!

Gu
Review №43

Excellent service, Professional work, very fast and with years of experience!!! Family owned, trust worthy employees and definitely a one stop place!!!!!

Lu
Review №44

I came to this shop for a friends recommendation. In another workshop they told me that i needed to change the whole suspension of my car because it made a loud noise i i hade to pay 1850 dlls. But these guys told me that only needed stuts and alignment and only paod 650 dlls and the noise went away. Thx perez auto repair

Ro
Review №45

I had a engine light problem they did a smoke test and found the problem, fixed it at a very reasonable price, excellent service highly recommend

Ka
Review №46

Great service and affordable prices!

ve
Review №47

These guys r friendly.....i went there because my windshield wipers sprinkler nozzles were not working.....and they fixed that...along with that they fixed my bumper grill also....the total they charged me is 15 dollors....when i asked just to check my sprinkler nozzles are not working at pep boys, they told that theycharge 50$ for checking....look at the difference.....so i would recommend this place for quick repairs.....

Jo
Review №48

PROFESSIONAL Mechanics and friendly staff. 😀

G
Review №49

Excellent Customer service and Mechanics!!!! They do a Honest Job!!!! Highly recommended!!!!

Jo
Review №50

Emitt he is very honest man

TH
Review №51

Very very great service !!

ti
Review №52

OK staff understaffed counter had to wait due to short staff counter help

An
Review №53

Excellent customer service recommended !!!

T
Review №54

Excellent customer service and Great Mechanics!!!!!

La
Review №55

Friendly,Very helpful.

Ju
Review №56

Fast and friendly service

Is
Review №57

Fast reliable service

Ev
Review №58

Sorry have never been here.

Mu
Review №59

Great

Is
Review №60

Good customer service

Br
Review №61

Unfortunately I have to leave this review.I have been going to perez auto for awhile and took multiple vehicles there. THIS LAST TIME, was it. They have got to many cars and not enough mechanics, and so quality work is not important anymore, after having vehicles there for month at a time, and only to get the vehicle back in the same condition is was when I brought it there. I will Unfortunately never go back and never recommend this place. It was good once a upon time though.

wi
Review №62

The owner attended meHe was very kind

Ro
Review №63

The truth is I am a little disappointed that a little more than a year ago I took my car there to put the engine mounts that are 3 brackets and they charged me almost 500 dollars they put the parts and labor and I went a few days ago They had guarantee that they were already failing me and I also took the receipt and the girl told me that that was not the receipt and that it did not appear in the system and how it will not appear in the system if everything is archived but finally boy to have to pay again a large amount to do it again but already in another workshop

Ho
Review №64

Excellent attention even from the phone call to request information, Miss Gaby very friendly and attentive and beautiful 😍

Mo
Review №65

Very good service

Na
Review №66

Very good service and customer service !! I recommend this place.

Ge
Review №67

They serve you well but they charge $ 90 an hour, for two handles of the front doors almost $ 100 very expensive.

an
Review №68

Good price, excellent service and attention

Sa
Review №69

Excellent service thanks for everything

Information
100 Photos
69 Comments
4.5 Rating
  • Address:429 S 35th Ave, Phoenix, AZ 85009, United States
  • Site:https://autorepairshopphoenix.com/
  • Phone:+1 602-269-3576
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto radiator repair service
  • Transmission shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–2PM
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:No
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • LGBTQ friendly:Yes
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