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SunWest Auto Repair PHX
3406 N 3rd St, Phoenix, AZ 85012, United States
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SunWest Auto Repair PHX
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Ge
Review №1

Brought my car in when It kept having electrical issues and needed an oil change. The folks at Sun West helped me out immensely by discovering I had a bad belt which explained the electrical issue. Took my car home the same day I brought it in. Very helpful service and they took the time to explain what a Serpentine belt is! I highly recommend them, fair price and great value with full service options and conveniently located close to work downtown!

Ju
Review №2

I really like this place. Ive taken both my cars here. They have done a wonderful job with all my auto needs. Not so good with my AC. After paying $500 to repair it, it only works when it wants to. Its getting hot and I chauffeur an 85 year old lady that requires air conditioning. Looks like I may be out of a job. I cant afford to pay anymore for mechanical work. I am very sad.

pa
Review №3

The guys over there are top notch.....Would recommend if your looking for a good mechanic, stop over there and take a chance. Highly recommended......

Am
Review №4

Honest mechanics . very pleasant and truthful very nice and friendly, comfortable atmosphere will definitely use them again and again......

Na
Review №5

Called on a Saturday for oil change and tire rotation. Was informed to be there in one hour. Arrived; and within 5 minutes car was in bay. Kevin was very professional and informative. Reasonable price too. I would recommend.

Ca
Review №6

We had a great experience! He replaced our brakes at a great price and they work perfect now! We will be back for him to switch out tires. Highly recommend.

Ra
Review №7

Went in to get a oil change... the people there where great help and very fast. The oil change took about 30 min and the price was super cheap !I’d say cheapest in town !

St
Review №8

I had a great experience here. My A/C hadnt worked on for a while, I had called and they said to bring it in when I had a chance for a free check. Of course I had a engine light come on right before I went(my car knew lol). The guys were great they diagnosed the A/C right away and ran a diagnostic for my engine light, told me straight up front quotes to repair, every reasonable price and fast fix. Thank you for the great service!

Ch
Review №9

Top notch quality and customer service. Best in Valley

Dr
Review №10

I first took my car to Alex from the recommendation of a friend. He did an exceptional job and at a price that was more reasonable than other places that I had shopped. I have referred my family and all of my friends to him. I am very impressed with the quality of work that he does.His work is timely and well done. He is as good as it gets.

Da
Review №11

Excellent repair shop. Fast service, fair prices, courteous and professional staff. They throw in the extra touches too. I have tried several other car repair shops in Phoenix - I will only use Sunwest Auto Tepair.

Ja
Review №12

Unfortunately have to go back and update my review because there is new ownership here. It pains me to leave any negative review ever but I feel obligated to warn others in this case. So here it goes...I called for 3 days to get an appointment and the person who answered each time said, manager is not in Ill have him call you when he gets in. Never got called back. Eventually I did call when the manager, who identified himself as the owner,rwas there I asked for an oil change and A/C diagnostic and he said bring it in.Brought the truck in within 15 minutes and the manager/owner was already gone. Came back to get it 4 hours later and the truck had not moved. I asked if it was synthetic oil and the only person there was a shop hand who said, I do not know which oil was used because I just getting paid by the day to help my friend, I am not a mechanic. No A/C diagnostic was done according to the shop hand. I asked him to call the person who did the oil change and he handed me his cell phone when the owner answered. When I asked the manager/owner he said yes of course it was synthetic but looking at the oil it was not changed let alone synthetic. When I asked about A/C diagnostic he claimed it is leak in the hose. I asked him to point it out to me and he was unable to because he was on the phone, not at the shop and had not done an A/C diagnostic. He then quotes me nearly 1k to fix the AC. When I continued to ask basic questions he became irate and said exactly, I hate this job because of people like you I am going to close the shop with a few more f bombs.Seriously take your car anywhere else this places new ownership has completely ruined their ability to service any automobiles. They will threaten to close their business if you ask for any detail on the diagnostic.

xx
Review №13

They are shady. They couldnt remount the automatic window panel after damaging the door secretly and kept my receipt so that I cant get a refund. It would be nice if mechanics would be honest and tell a person what they can and can not fix. $250 stolen from me because of another dishonest mechanic.

Ja
Review №14

I bring my cars here all the time. They are the best and quality work done. I am so impressed by them. They are honest and they will tell you what in the future may need to be replaced...

De
Review №15

Had a great experience with this shop - brand new a/c system and motor mount replacement, packaged very affordably and completed efficiently. Throughout the process, the mechanics were highly communicative and very professional. They explained each piece of the repair so I could understand the cost, and I left with a high degree of trust in this shop. After years of searching (and overpaying commercial shops), I finally found a locally-owned full-service repair shop that is affordable, competent, and trustworthy. I highly recommend these guys, and plan to bring all future repair work here.

Br
Review №16

Alex is such an amazing mechanic. I let no one else work on my car but him. I recommend him one million percent. Try him out, you wont regret it! Alex eres increible!!!!

Br
Review №17

Quick painless and very fair pricing. Highly recommend these guys, they have been around for over 20 years.

Je
Review №18

Went in for brakes and rotors. Most professional staff I have ever had. I appreciate the service, courtesy, professionalism, and have a mechanic I can trust. Thanks Steven and Alex, youre the best.

As
Review №19

Very quick and very fair prices!! Would definetly recommend

Ma
Review №20

Great work! I went and got an oil change and my breaks done. Great ownership and finished my car fast. I would recommend this shop to anyone.

Pe
Review №21

Dishonest and irresponsible.I took my truck there a few days ago to have the front brake pads changed. BIG MISTAKE.I gave them the brake pads I had ordered myself to make sure theyd last a while. Driving for a couple days, the brakes still squeal. Today I went there to ask them what is going on. The managers first answer: They were cheap brakes. That is a lie.I let him know nicely that is not the case. He changes his story this time the rotors need service. I ask him why he didnt tell me that first so we could have them sanded while changing the brakes. Wait for his answer, it is brilliant: We dont bother telling it to people who bring their own parts.Folk, do yourself and your family a favor, stay away from these liers (and their lies). If something is wrong with your vehicle, they may just not bother telling it to you for whatever reason.Real nice work boys!

Br
Review №22

Fabulous experience in every aspect. Starting with the down to earth and very friendly greeting at the time of arrival to the accurate completion date of the repairs. Quality and service of the work on my Mercedes was A+. They make you feel welcome, not pressured to fix unnesscery items that most repair shops try to do. Alex the owner truly wants to do the right thing, and in this day and age it was a breathe of fresh air. He took the time to educate me about what was wrong with my car. He didnt try to confuse me and rush me to make a decision. They replaced all the brake rotors, pads, serpentine belt as well as performing an oil change, and the price was below market value. Great place, highly recommended!-Brandon Schmidt

Li
Review №23

Ive been going to SunWest for 6 years. The owner, Alex, is wonderful. He always explains what is going on with the car and has very reasonable pricing. When I have a problem out of town, I call him first. I trust him completely with my cars. I went to a couple of places before settling here, and Im glad I found this place.

Ro
Review №24

I went in yesterday and talked to a gentleman about my catalytic converter he stated that it was the passenger side and it would cost 1200 bucks. I took it somewhere else and they told me it was the drivers side of coarse Im confused now he guarantee that he was right and if he was wrong he would correct it. Needless to say he was right and my check engine light is off and truck is running great. He charged me 180 bucks definitely dodged a bullet with this guy.

M
Review №25

Been there twice. Two different issues, fixed them both. Reasonable rates. He will be my go to mechanic since I recently acquired a second vehicle.

Bi
Review №26

Sunwest is great! Theyve always done right by me. Usually I can get in and out, same day. The price is right. And theres an adorable shop cat that hangs out in the mix. If youre in the area definitely give them a try.

Ju
Review №27

Good professional work, never have any issues, been working on my car for 8years

Jo
Review №28

Great - quick and friendly! And steve is a cutie which is a nice bonus. Thanks for the help!

Od
Review №29

Fixed my alternator fast. Cost couldnt be beat. Will continue to go to them.

Sa
Review №30

They do great work and have a decent turn around time for major repairs. Staff is friendly and helpful.

Me
Review №31

Ive been there a couple times I recommend them to get many jobs done and fast

jo
Review №32

Good people and great service, it will be excellent if they bring back their old manager, joe nissan he is an exceptional knowledgeable mechanic .

Az
Review №33

Did great job on my vehicle for our company very good guys thank you sun west

Jo
Review №34

Would not recommend this shop at all. Very bad quality and broke door handle and tried to glue it back together, I keep calling to see if we can work something out but keeps forwarding my calls..

Ma
Review №35

I went in and talk to Alex about getting a headlamp replaced. Alex help me out, excellent service, excellent job and very reasonable thanks again Alex!

ha
Review №36

The staff is very nice and fast and probably the best repair shop ive been to I took my moms car there the prices are really reasonable and they are fast

Ja
Review №37

Paid $550 dollars to replace alternator it lasted about a year cheap off market parts used never going back

Tr
Review №38

Poor communication. Took car in for AC repair. While they fixed it so that it cools, it does not blow as cold as before.

Na
Review №39

We have been coming here for years. Alex and the crew have always treated us like family. Their prices are lower than other places we have been and they always add additional work for free or very cheap. We wont take our cars anywhere else.

Ab
Review №40

Reliable good mechanics

jo
Review №41

Goid spot

am
Review №42

Amazing!! Very nice people!!

Information
57 Photos
42 Comments
4.2 Rating
  • Address:3406 N 3rd St, Phoenix, AZ 85012, United States
  • Site:https://sunwest-auto-repair.business.site/
  • Phone:+1 602-264-0680
Categories
  • Auto repair shop
  • Air conditioning repair service
  • Auto glass shop
  • Auto tune up service
  • Brake shop
  • Car service
  • Engine rebuilding service
  • Oil change service
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:9AM–3PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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