Seriously the most helpful bike shop and friendly staff. Broke my chainring on a shuttle ride on to 32nd street and the gentleman in the Oneup shirt that seemed to be the owner (not sure) took care of me quickly. Very helpful and offered a couple of options with no pressure to get my bike going. Will visit again next time Iβm in town π€πΌπ€πΌ
Awesome service, reasonable price,i highly recommend it
First time there and i had a great experience! Fixed one bike and purchased another! Friendly and very helpful!
The guys at this place are great, theyll take good care of your bike!
Im looking for wheels for my mountain bike, called multiple shops and all of them told me to come in person or we are out and dont know when we are getting any in stock .All of those calls felt rushed and with out interest .Called spokes at south mountain and they took the time to do some research and give me an estimate time of arrival for the wheels and all of my brand options, they stayed with me on the phone for about 20-30 minutes answering all of my questions.Cant beat that type of customer service !
Love going here and talking shop with Craig. These guys have an awesome little shop and theyre super accommodating with tasks I cant do at home (pressing bearings in hubs, etc.) Im pretty particular about who I let work on my stuff--these folks are in that group.
Thw owner and staff are friendly, and extremely knowledgeable. They always give a fair deal and are flexible and willing to work with you.
If I could I would give them 10 βs i have 4 children and when it comes down to their bikes none of them never no how or what happened to them. The staff there take pride in there work. Prices are super family friendly. I will always come back and show them my business.
When Craig opened his shop a few years ago I was new to cycling. Since then Craig has provided me great advice, fantastic service and a smoking hot Trek bike at an affordable price. What more could you ask for? Thanks Craig!!
I am very much happy about the work they done for me. They really care about the customers. It is a nice place for the bikes to get fixed from any type of issues. They are so friendly with much affordable price. I will surely recommend my friends to Spokes. Awesome job.
Craig(Greg?) At Spokes was awesome! We had to get a new tire on our way through town and he hooked it up including some extra adjustments and lube. Very affordable.
Got my old 96 Specialized Stumpjumper FS back up and running. Even painted the fork to match the bike
Iβm brand new in the MTB hobby. Ordered a YT Jeffsy 29 online. Factories were backed-up due to COVID-19. So, I couldnβt buy my bike from Spokes. But, the guys put together my bike for me and helped me set it up (suspension) in store. Craig, even put me on to a local trail in Laveen. Itβs hard not to go into the store and talk to them all day. Gotta leave em alone, so they can finish the work on other customersβ bikes. Thatβs how good their customer service is. You guys rock!
Walked in looking for a tube for my mountain bike. I was helped immediately and the gentleman was very helpful. Great place for bike parts, especially when Wal-Mart doesnt have my tube.
Very nice shop with very knowledgeable staff. Nice having a local bike shop in South Phoenix. Dropped off a wheel to be trued in the afternoon and was called 2 hours later saying it was ready. They did a great job and over a month later it still riding true. Would definitely recommend.
Friendly and very knowledgeable about their trade.
Thank you to Craig for helping me pick out my new Trek! I appreciate the amazing customer service by him and Dave. A great experience over there and Iβm happy with my bike. I would recommend this bike shop! Iβll be back for sure! Thanks again!
A helpful and knowledgable team will greet you. Helped me pick out my first road bike within my budget.Gave me some pointers on my riding form. My go to bike shop and repair place!
Great shop. I have been in multiple times for simple and complex issues and Craig and the crew have always been most helpful. I also bought a 20 Trek Roscoe for my daughter and again they were great through the entire process. He pressed in my Fox fork lower seals today at no cost. He understands the concept of customer service. I think owe Craig a couple of bucks for everytime he says catch me next time!Highly recommend!
Very helpful and explained to me how to fix the issue myself next time. Appreciate them being in the neighborhood
Great bike shop! I brought my used bike in for a new chain, and to have some other issues looked at. Dave was so friendly and helpful, and went above and beyond, fixing my bike right then and there, providing top notch service and super helpful suggestions. I left with what felt like a brand new bike! 5 stars and will definitely be back.
Service with a smile. No waiting while installing new computer, removinging pie plate and tigjting all the spokes in rear wheel. Compared to a well known bike shop in Scottsdale who was supposed to do the work, charged me money and failed to lift a finger. They held my bike for 2 weeks and did none of the work. Not going back to that shop ever.
This bike shop is amazing !!! I came in with my old bike which was extremely dirty and needed some good TLC and when I went to pick it up it was as clean as can be. Dave is extremely knowledgable and super helpful. Pricing was great as well. Would recommend to anyone who loves to ride and wants to get a little knowledge at the same time, this is the place to go !!!
Spokes is the best bike shop in the east valley.. Friendly people, great service, and willing to help you out.
Very nice shop, extremely kind and knowledgeable staff, got me back on the trail in the same day which is rare now days. 10/10 couldnt reccomend enough.Thank you for amazing service!!!!
Very knowledgeable, and friendly.. does great work
Great customer service.Service as expected
I love this bike shop! I grew up in South Phoenix and the closest bike repair growing up was REI which has since moved. I finally stopped into this shop after I bought an old bike from the Goodwill. Its a 1988 Murray 3 speed touring bike, a classic style. So far, theyve replaced a tube with a thorn resistant tube, my back brakes and performed a tune up. Ive also purchased a basket for the front bar. I really enjoyed my experience here and will be a regular, Im sure.
I took my bike in thinking it was going to need the rims straightened out and a whole tune-up. Someone also stole the nuts off my back wheel right off my porch. I found one laying in the grass but could not find the other. The nut was a specific Schwann size, so I could not replace it with any nut. I took my bike in, and the owner had a nut on hand that fit and matched the other nut perfectly. He also showed me that my rims were not bent, my axles were just loose. He tightened everything including my brakes. When I asked him how much it was, he did not charge me anything. Iβve heard other great things about this place and I highly recommend it if you are in need of bike repairs.
Great shop great prices, they do the work that needs to be done and are very straight forward about how much the cost is. They wonβt try to rip you off on parts you donβt need!!! Awesome job guys! I will be coming back! Thank You π
Great Customer Service and I am happy with the service they did on my bike, its rides great now
Last week I had my RadPower bike shipped to Spokes and today I picked it up, I couldnt be happier. Dave went through the process on how to work the bike with me before I left. He was kind, patient, professional and Ill most definitely be returning for future needs. Thanks Again sir π
What a great experience. Was in market for a new bike, and owner Craig was great to work with. He asked a lot of questions about my riding level, where I ride, and what I wanted to get out of the bike. He showed me a number of options and did not pressure me. I walked out of there a very satisfied customer, and Iβll be back again and again.
I had my old mountain bike repaired and it works great now. They also have a nice selection of mountain bikes, road bikes, hybrids, and even kids bicycles. I will be back when Im ready to buy a new bike. Great service and very knowledgeable!
Fantastic, friendly and competent staff. I finally found a bikeshop that I really like
The start of something great. Craig is like a wizard when it comes to bike repairs.If you love Trek this is the place to get your new ride.Best of luck to your new store Craig.
Went there to get a brake adjustment, reasonable price. They made sure my bike was fitted safely. Great and friendly people.
They good people grate service
Horrible customer service wouldnβt refer them to anyone I know, way to make a Chicano feel welcome... go anywhere but here
Ok, so check this out. My car was stolen on May 19, 2019 in broad daylight. Socked, I was, but I didnt let it get me down. Although my DL, EIN for my business, social security card, etc. were all in it. That Thursday when I got paid, I went and bought a bicycle. Rode it to the gym that Saturday. Someone stole my bike! Ok so what next? Went the next day and bought another bike took it by Spokes and they advised me that it would be a good idea to get it tuned up. Got the price, but I didnt have the funds. Went back the following week and was blessed beyond measure!!! Thank you to the young man and woman that worked on my bike! I am truly grateful for what you did!!!
Just bought a bike at Spokes. The owner Craig was vey helpful and didnt try to up sell me. Recommend this place to anyone looking for a great buying experience from knowledgeable professionals.
Fantastic customer service, they aways take care of our questions and family
A really great LBS next to the South Mountain trails. Craig will help you with any of your cycling issues and make sure your back on the road fast.
Kept it Professional & Super down to earth!!Shout out to Dave, I went in for pedals & came out with brand new pedals INSTALLED right there & then on the spot! I will for sure be heading here for all bike upgrades & bike tech info in the future Thanks Dave!
They have tuned two of my bikes and they did an amazing job. Very knowledgeable and super friendly!
The South Mountain community as been in need of a professional bike shop for years. I used to have to drive around the mountains to Awhtukee or central Phoenix to get my bicycle serviced. Now I only have to drive 15 min to get great service. The owner, Craige, is very knowledgeable and professional. I typically avoid letting anyone wrench on my bike but I trust these guys to do the job right and affordablely. I recommend Spokes at South Mountain to everyone.
Very rude people I would not recommend the customer service
Very friendly down to earth service and they promptly order me a new Burley Bee trailer hitch. Great shop!
Very inviting and helpful staff. Good rates and even do a little extra.
Everything you could want in a local bike shop except Sunday hours! (But they gotta ride sometimes too)
They are pleasant and 100 percent delivered I briefly browsed the trek mountain bikes for sale and found the prices to be quite reasonable . Professional,friendly,and knowledgeable,service with a smile !Thanks again for making my day super
Went in to get a flat fixed; they also did a complementary tune-up and got me hooked up with some self-sealing thorn-resistant tubes! Very friendly, highly recommended.
Close to home, competitive pricing and very quick service !!!
Great shop! Friendly staff and always helpful.
I went in to get new tires. And the guy told me I needed new brakes. I also asked if he can clean up the bike. He said yes he could do that. When I go pick up my bike a week later I see the only thing he fixed were my tires. He charged me a lot of money for nothing. Ill never go back there again.
Friendly Staff, Fair Prices, Professional Services
Kraig is awesome. Fixed a problem with my headset that Iβve had for years in just a few minutes!
Had a one of a kind derailleur hanger. Lifesavers!!!
Dont expect them to keep the most common bike tire size in stock and if you come in wearing a backpack dont expect them to be very helpful because youre obviously poor.
Great service and finally a legit bike shop for South Phoenix.
Friendly professional service
From the guy whos got the guy for everything. Craig is my guy for bikes!
Great shop
Great Bike shop
Great shop!!