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Barnes & Noble
Metro Center, 10235 N Metro Pkwy E, Phoenix, AZ 85051, United States
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Barnes & Noble
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Ev
Review №1

Theres absolutely nothing like going to a good old-fashioned bookstore instead of reading a book online, this is one of the few left and it definitely has a great selection of reading material

Gi
Review №2

I was able to buy what I needed. The guy who waited on me was very courteous and professional.

Ke
Review №3

PRETTY GOOD AMOUNT OF MANGA!!! I bought 2 mangas from there i want to go back

Kr
Review №4

I Love my used bookstores, but B&N supplies my collectors editions of the classics at an affordable cost. I cant help but to spend $$$ every time I come here. The covers and binding are beautiful.

Ca
Review №5

I am so glad Barns and Noble are still brick and mortar. Nice to be inside, have a look around and buy something you see on display you orher wise wouldnt see . Thats what i like. Had a cookie a beverage took my time .

ke
Review №6

I recently ordered a book that my daughter needed to get within a weeks time for college. I ordered on 9/3 and paid extra for express shipping so she would get it in time. When I ordered it the website said that it would arrive in 2-3 business days. When I checked the order status today 9/7 it told me that it wouldn’t arrive until 9/21. I may be mistaken but I don’t believe this is express shipping. I worked and pulled orders for Amazon and Oriental trading and if a customer pays extra for express shipping then their order was pulled and mailed out prior to standard shipping orders. I called and spoke with customer service and they told me that the order is still processing and that it wouldn’t be shipped out for 2 weeks. I asked them to cancel the order and was told that they couldn’t. I’m sorry but if the warehouse won’t be shipping the item for 2 weeks why can’t it be canceled? No one could answer that question. Needless to say I had to order the book through Amazon and it will be here tomorrow. If anyone needs a book don’t order it online through Barnes and noble as you won’t get it for a month or so.

Dr
Review №7

Great selection of beautiful books. Prices are very reasonable. This location has a Starbucks literally inside which was a awesome 😎. Great place to take my children.

Ba
Review №8

Always love to visit Barns & Noble. Found a few great reads and a card game on 5his visit. Staff is very friendly and the store is very comfortable.

Sa
Review №9

Very nice experience to be in a Barnes & Noble again.Spending time with my son-celebrating his Birthday.He loves to read and the environment gives him a positive vibe.Re-newed my Membership as worth it. Lady was super informative in reminding me ...the perks in it. Plus makes more quality time with my special son.

Ho
Review №10

Great book store! A smaller store than the one by Arrowhead, but still has good selection. They have TONS of tarot decks, but not so many tarot books, which I found disappointing. The rest of their spirituality section is very nice. Wanted so many witchcraft books!

Co
Review №11

Bought a horror novel and a Lego blind bag. Had exactly what I wanted. I love the smell of new books and coffee and the natural lighting from those big arse windows. Definitely will be back.

:]
Review №12

They changed their cafe to include more hot food items and more seating space

Ti
Review №13

Call to inquire about a book and they were very friendly and very professional on the phone I have been to Barnes & Noble many times before and I love their bookstore

Do
Review №14

Great book collections.A convenient Starbucks inside.The customer service has always been great!

Pa
Review №15

As always Barnes and Noble is a clean store with a good selection. I always looked at this place as somewhere that I could visit later in the evening but recently theyve decided to reduce their hours significantly.At two minutes to closing I said to my son Come on, were going to Bookmans theyre still open. right as one of the employees walked by. I hope their management is getting this message loud and clear. If theyre not open, we may all be going to Bookmans.

Je
Review №16

Its Amazing!! I buy my manga from there all the time and there has no been issue, really nice service if im looking for something.

Na
Review №17

They have all you could think of. Books on every subject even obscure. They have paper back, hard cover, books for nook readers, Book types from medical all the way to kids little ones. They even have a Starbucks Cafe in the middle of the store. However the one on Bell Road closed. They even have games and puzzles of all kinds, magazines as well.

Li
Review №18

I have an invisible disability. Staff closes bathroom 30 min before store closing, would not allow me access to bathroom at 6:32. I ended up soiling myself and ruining the evening. Would give ZERO if possible. Hours are terrible, selection is minimal. Rarely shop here, never again. B&N member.

Ti
Review №19

Staff was very helpful location the book that I was trying to find.

An
Review №20

Super friendly right when we walked in. Clean, organized, fully stocked shelves. Found what i wanted. Got a coffee. Paid for both with the barista. They have these tables set up with books wrapped in white paper. Mystery/ surprise books. It says the category of the book and something else i think, but thats fun. I just wanted some of the white wrapping paper for the wedding gift i just bought. 👍😂

Ha
Review №21

All employees do what they can to help people find what theyre looking for. If its not in store, they even order online for you! Love the layout too

Ri
Review №22

Big shop clean outside parking can use repair but very nice inside..

De
Review №23

Clean. Organized. I Love the books by color front racks. The only thing is I couldnt find the notebook rack since they reorganized and I couldnt find an employee to ask.

Cy
Review №24

Not very friendly, plus when I did get help they didnt have what I was looking for 😭

Ke
Review №25

Had all kind of anime step daughter loves to read them

Ch
Review №26

Ive always loved this location, although I havent been in a couple of years. Its a bit smaller than my local B&N but they have a good selection of product. I wouldnt mind if the art section was a bit larger; specifically graphic art/design. Ive never had a negative experience shopping here.

Ra
Review №27

First time at a bookstore and it went swell. The staff was lovely and the environment was welcoming. Bought 3 books and I am looking forward to returning when Im done reading them!

Di
Review №28

Been going to this Barnes and nobles since for a long time and they always seems to have more things I want or need than I think! Got myself a nice good haul! Wooo viva books and this store!

Ha
Review №29

Turn off the YouTubes, put down the phone, put your mask on and go to Barnes and Noble. They sell real books made of paper filled with adventure. Good times await.

Je
Review №30

I called to have help finding an arabic/english bible. The lady found it quickly and it was waiting for me at the front. Thank you soo much barnes and noble your team is very attentive, professional and friendly. I wish I got her name!

Ca
Review №31

Great location! Clean, organized, and quite. No very busy. It does have sitting area and Starbucks, makes for a great read in here.

Ch
Review №32

Great place for new books or magazines with a quiet Starbucks Cafe and lots of places to charge your computer and phone.

Ph
Review №33

Pleasantly surprised to see how large the manga section has grown. For an 80 plus otaku, Im In heaven!

Mo
Review №34

Had the books i was looking for. The lady helping me was fast and located the book within minutes check out was fast. I love it here

Ta
Review №35

StAff is very knowledgeable & helpful. Friendly & fast service.

Gu
Review №36

It always feels good to walk into a bookstore.

An
Review №37

My husband Angel and I always love coming to this particular barns and nobles everyone here is extremely friendly and helpful and we just adore your establishment.

Ro
Review №38

Awesome deals to be had and staff were very friendly. Makes me really miss my Barnes and Noble.

To
Review №39

The workers were really friendly and the store was clean and organized.

De
Review №40

They are great, fantastic customer service.

Br
Review №41

Its a little smaller than most Barnes and nobles, but they had the rolling Stones magazines I was looking for :-)

Ma
Review №42

Friendly, helpful staff found a book I had been looking for.

Ke
Review №43

Had no problems finding someone to help me very courteous and friendly atmosphere thank you

Lu
Review №44

Friendly service and a great selection of manga.

st
Review №45

Nice and clean, freindly staff.

so
Review №46

Great choices of books to look through, especially the manga section.

Ju
Review №47

Very friendly, and helpful staff. Always clean, organized, and tons of book sections for needs.

DR
Review №48

Great book store, I always forget its there, cuz its tucked away in a corner. And they have a coffee bar. Smells so good.

An
Review №49

Im so thankful that there are still book stores open. There was plenty of staff & they were very friendly & helpful. Im so pleased with this store!

Ni
Review №50

Great prices. Easy to find. Great location.

Mi
Review №51

I like going here a lot, really lowkey with cafe. Books tend to be moderately priced. What I really think is the gem of this place is the extensive magazine section. Lots of awesome options. Staff is helpful in finding books. Store looks very clean and orderly, very nice clean aroma that relaxes you as you walk in.

Ca
Review №52

They are so helpful there. I ordered books to be mailed to me which is very handy and since I have a store card no shipping charges Yeah 😀

De
Review №53

Very clean and organized. Great displays!! The customer service was very friendly and helpful.

Is
Review №54

So fun here! My son loves books

Ha
Review №55

Always has a good variety of books and misc. I usually go into the paranormal/occult section and they keep it pretty well stocked when they can. :)

de
Review №56

Ac worked hid in there waiting for my Lyft but took public transportation

Jo
Review №57

Walked in asked the person at the information desk where I could find, The Great Gatsby he walked me right to the books location. I proceeded to checkout. Total time it took was 5 minutes. Great customer service. Will be back. Highly recommend this location!

Ba
Review №58

I Really Enjoyed my visit. I took my time, the ladies was so professional. They waited until I came to them with a question. & I did not know & for others, they have the Real Straight Up Starbucks💜 That was nice & seats to Really get into the book I was thinking about purchasing! Spent about 30 mins in A Book Store not Library! Right! Walked out with my coffee, bag of Books & Accessories & paid less than $50 !! Woo Hoooooo!! Looks Like Im The WINNER!! IM a Real Person just doing a post I have no might or attachment to any companies or etc. Just helping others my Way!⚘💜⚘⚘Shalom Most High In Christ Bless!!! (IUIC)💜🥰 SAINTS

Ty
Review №59

Clean store with a great selection of books. I highly recommend this place!

Al
Review №60

Very quiet and calm. Great people that work there. Its my go to place when Im bored.

Bi
Review №61

It was nice. Had, and sat over by Starbucks while the kids went looking for books they wanted.

Da
Review №62

This place hasnt changed in 20 or 30 years. Everyone has something to say about metrocenter, but the businesses around it are fine and easy to get to. I used to work at this bookstore in 1997, and it is the same today. Ill be sad of they have shut this location down.

Ch
Review №63

It was empty, because of covid, but im gonna try to visit as much as I can. Book stores are wonderful places, Paradise, Elysium, and because of digital books, which, I am ashamed to say i have, they are disappearing. We must do something about this, no matter what it takes.

Na
Review №64

Clean, quiet & classy place. Always a joy.

Ma
Review №65

Staff was helpful. We could not find the book and she helped us order it.

C
Review №66

Friendly staff always attentive to customer needs.

Ma
Review №67

Always clean, organized, great customer service always.

Jo
Review №68

They sell lots of books. Great selection

De
Review №69

They always have the books were lookin for! Love them!

Da
Review №70

I used to go to Barnes & Noble at least once a week many years ago. It pains me to walk into one these days no one seems to be there anymore the cellphone age is killing a once popular place for readers to go.

An
Review №71

Picked up some books for me and my daughter.... During the pandemic, we have to keep the mind nourished.

De
Review №72

I love all workers are otakus and fans of books!

Va
Review №73

Great atmosphere took my kids there. For a warm chocolate chip cookie and r&r.

Ka
Review №74

Shopped at the Bell Rd location during their closing days. So sorry to see this location closing, but we got some good deals.

De
Review №75

Somewhat, ok B&N in comparison to other locations, taking into account size of store.However, outstanding service and always considerate staff. 👌👍👍👍Forever love Books, especially Eastern Philosophy and thee Ultimate Game,CHESS😎👌💜💙💜

Du
Review №76

The kids can stay here for hours and so can I. If you sit down you run the risk of talking to nice and sweet strangers!One time I spoke to an accomplished (and Jack of all trades) man in his 70s who loved to read and I fell in love. In another lifetime we couldve met, my charming pilot.Oh yeah, they have Pusheen.

Ma
Review №77

Funko section leaves plenty to be desired...please update your inventory. Also, your technology section is barren, how many variations of Windows 10 for Dummies could the world need, please look into carrying some Kali Linux material and some variety in the network security fields other than the same worn copy of Hacking Exposed.

Ti
Review №78

Love the bookstore!

Ka
Review №79

Lots of new books to choose. Knowledgeable staff with great ideas for new authors to try. A great place to shop!

Te
Review №80

Great place to hide from life or waste an afternoon! Feels a lot like a library. Probably has something to do with the books. Clean, quiet, good selection, and they dont mind if you loiter and read. Also have a coffee shop inside, so that is a nice bonus.

Co
Review №81

This is a great incarnation of B&N! The layout is cozy and they have a great selection. ( I was able to find the Star Wars Tarkin book that Ive had trouble locating). I echo the others that say the staff is helpful.

Ma
Review №82

Nice place. Friendly staff.

Ly
Review №83

Fast service and very convenient for a coffee run and good book or two.

bi
Review №84

Cute thick lady flirted with me and my lady when we checking out, should have gotten her name, 10/10 experience

Ru
Review №85

Staff member helped me find what I was looking for. I appreciated the help and consideration

Fu
Review №86

Great selection, great customer service.

Ti
Review №87

Friendly and helpfull staff. Star wars clean, bright, relaxing, and have an amazing selection of course! Love the $2 bargain bin, 😎

Ca
Review №88

Love this place; great selection of books

Ja
Review №89

Much better selection compared to a couple other B&Ns that Ive been to.. Even better then the selection was the staff.. My son picked out 1 book from a multi volume series and as we cashed out the lady informed us that the book we selected is included in a current sale of buy 2 and get 1 free... So that is what we must definitely did.. Being that we usually buy one volume a week, he was thrilled to not to have to wait another couple weeks..

Ri
Review №90

Love my Barnes and Noble, plus their outstanding helpful staff!

Fr
Review №91

Awesome place to visit. I love books and Starbucks coffee. I can take my time to look around for a particular book I may find interesting. The staffs are friendly and helpful.

Ba
Review №92

Didnt find what I was looking for.

Mo
Review №93

Always great place to get books. And the harry potter section in phenomenal

Mi
Review №94

Good to see this open again! Nice layout and helpful staff...my go to place for a Sunday morning mocha at the Starbucks inside and to look for a new book...or two...ok..three

Ke
Review №95

The clerks were a little on the dont bother me side! I did find what I was looking for so thats a plus?!

Sh
Review №96

I love this location. Great service helping me find the books I was looking for..... Now they sell my favorite pens, Lamy!

Ad
Review №97

This is my favorite place to find and purchase books. Yes, online is available, but I like to browse. Sometimes a book on the sale rack catches my eye. Supporting a brick and mortar store pleases me.

Br
Review №98

We were able to sip on milkshakes here last week. Their cafe seating is closed still unfortunately, but you can still order a drink. Glad this bookstore hasnt closed yet.

De
Review №99

I usually buy my books online but after getting a gift card from someone for the holidays I went to check it out. I love the set and the selection.

Li
Review №100

No one was there, I felt safe from covid. I purchased a Mocha, called a friend whose husband has died from covid. I was allowed to stay in the seating area as long as I wanted. I shopped each section, I didnt feel rushed it was great!

Information
100 Photos
100 Comments
4.6 Rating
  • Address:Metro Center, 10235 N Metro Pkwy E, Phoenix, AZ 85051, United States
  • Site:https://stores.barnesandnoble.com/store/2560
  • Phone:+1 602-678-0088
Categories
  • Book store
  • Cafe
  • Childrens book store
  • Hobby store
  • Toy store
Working hours
  • Monday:10:30AM–7PM
  • Tuesday:10:30AM–7PM
  • Wednesday:10:30AM–7PM
  • Thursday:10:30AM–7PM
  • Friday:10:30AM–7PM
  • Saturday:10:30AM–7PM
  • Sunday:11AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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