Small cakes are very good at there customer service, they just want the customer to be satisfied. I asked for a chocolate rich cake, and it was delicious. I don’t have words to express how good it was. The design was exactly the same I wanted. Baked properly, icing and quality perfect. It was a vegan cake and it taste amazing. Recommended
We had Smallcakes back in New Mexico where I moved from last year. We had a birthday party for my doggo Macie and they make the cutest mini cupcakes and had to have some. I called to see if they had any and told me they were making fresh ones. I told them I wasn’t able till come till after 6pm which was closing. They indicated they were willing to wait which was delivering above and beyond. I highly recommend this location.
We needed a custom smash cake the same day for our daughters 1st birthday, and Stephanie went above and beyond to get it done for us!! She was up to the challenge (unlike a few other bakeries I talked to) and super helpful with everything. We sent her a couple design ideas and she made a beautiful design for us for a reasonable price. She even finished the cake earlier than agreed. It was delicious and worked perfect for the occasion. It was a pleasure ordering from Smallcakes and we will definitely use them for our next occasion. Thanks again!
When I went in for a dessert on a Wed shortly before closing there was only one cupcake left in the case. So I got the over-priced gooey ice cream. I asked for a regular sugar cone, but the manager gave me, and charged me for a waffle cone. Was supposed to be eggnog flavored, but had no hint of nutmeg. Then, when I questioned why he was wearing a mask as they do nothing to stop viruses, he yelled at me to get out. SO rude. I dont care how pretty their cakes may be, Ill never return.I did not refuse to wear a mask, I politely explained that I cannot wear one as I have both a medical & religious exemption. He did agree to serve me, but then demanded that I leave, without answering my question, even though no other customers were in the shop.
I received these vegan delicious cupcakes from heaven for my birthday! They tasted better than any non-vegan cupcakes Ive ever had and my family and I are absolutely obsessed! Not even joking. Best cupcakes. Ever!! Moist cake with the most delicate and not-too-sweet frosting. I almost ate all 6 myself. I could have. But I was nice and shared! Ridiculously delicious!
Thank you from the bottom of my heart for the fantastic cake you made for my daughters 9th birthday! It was the best tasting cake wed ever eaten. It was unanimous! It exceeded my every expectation - taste, decoration, EVERYTHING! Thank you so much for your assistance, we will definitely be using Smallcakes again in the future & can recommend to anyone with 100% confidence.
I ordered a cake for my husband’s birthday from here. Though they were pretty booked on cakes on my pick up date, Stephanie was able to fit my order in. The cake was the cutest and of course moist and delicious. My husband absolutely LOVED it. My sister who has a sweet tooth and loves the cupcakes there, picked up the cake for me. Stephanie gave her 2 cupcakes for free and carried the cake to the car for her. Stephanie is just good people and I highly recommend her.
Most opinionated owner (don’t believe this - read his replies to all the low rated reviews)Customer: can you put the cake in blue/white/any other box instead of pinkO: what’s wrong with this?Customer: pink represents girl cake is for a boy.O: I never heard this before in my life.Seriously?? Are you that dumb or you think your customer is dumb..And this place is dam expensive..when asked why you charge so much ..he said - “can you make it yourself??” This is exactly what he replied - instead of giving specifics-like this is how I charge for the amount time and effort we put in..these are standard rates etc…I wish Good luck with your long term business..hope you get enough opportunities to continue for a while…Customer is god - talent will take you to only certain point…
Smallcakes is simply the best at what they do. This past weekend they made our wedding cake for us and it came out perfect and full of delicious flavors (strawberry champagne and snickerdoodle.) They have also done birthday cakes for us and graduation cup cakes. The very best. Their customer service is outstanding and welcoming. Smallcakes is now the only place we will go to for our cake needs!
Keep track of your cake decorations and cake toppers if you take it to them. I order a specific cake topper for my daughters cake and took to them to put on the cake, I go pick up the cake and they claim they lost the cake topper. To say I’m mad is an understatement, never getting something from this store. Yes they gave me the money for it, but that’s not the point, now my daughters cake has no cake topper and looks just plain and ugly. They had one job, one job and they failed. If I could give 0 stars I would
I called once to get a quote for a custom cake for my daughters birthday. The first thing the guy said was that his cakes were expensive and they were not the same price as the grocery store ( assuming that I am only used to the cakes from the grocery store) because their cakes were high quality. I think this guy had to clarify this because I have an accent and he assumed I cant afford his expensive and very special cakes! I if it was not discrimination, then he needs urgently a training in sales and marketing! I will never get a cake from this place even if they cost 1 dollar and they are the most exquisite cake in the whole planet,. The fact, is the man who answered the phone answered his cakes were expensive and not the same price as the grocery store. It was not recently but every time I shared this story, people told me to write a review. I was hesitant to do it but I decided to do it.. If you take reviews as a way to grow and be better then take it, instead of denying it. If it was discriminatory because of my accent too bad if it is ignorance in attending clients then you need to give a special training to all your staff so you can offer a better service.....One more time you are showing you arrogance denying my review instead of taking it as an opportunity to make things better!
They made a beautiful birthday cake for my daughters 1st birthday. We loved how great tasting the cake and cupcakes were. Very reasonable prices. They definitely had our order made on time. Thank you Smallcakes for making my daughters cake.
Ive only been here twice, one time out of curiousity, and loved the cupcakes we took home that day,very moist and soft and HUGE (like literal small cakes lol), and today when I picked up some custom cupcakes for my sisters birthday. Customer service was just 10/10 both times, very patience with all my questions and ideas, and just awesome. The cupcakes were AMAZINGLY DESIGNED and exactly what I pictured in my head and not at all disappointed with the presentation. My sister LOVED them, and I will definitely be coming here again for more events and holidays 💙
The owner did an amazing job on my sons 3rd birthday cake, we gave her full artistic control and she outdid herself yet again! Worth every penny and we will be going back for all of our cake needs! (Request blueberry icecream, you will thank me later)
Pupcakes are fantastic! Dogs absolutely loved them and they smelled good enough to eat. I also got cupcakes in a different variety and all of them were delicious. Gentleman that worked there on the Sunday I went was so nice, polite and welcoming. Cant say 1 bad word about the place because there arent any! I ordered online the night before and it was the easiest and smoothest website I have ever ordered from. Cupcakes were ready on time the next day.. Highly recommend this place to anyone looking for a wonderful treat and for all your special occasions.
We tried Smallcakes cupcakes at a friends birthday quite a few months ago and they were amazing, so I ordered a cake for my daughters 16th birthday. This cake was the best cake we have had in years. It was absolutely beautiful on the outside, a chocolate cake with fresh strawberries inside - perfectly sweet and excellent flavor, but not overpowering. A perfect balance between the cake and buttercream frosting. Everyone loved it! Thank you!
We ordered a custom unicorn cake for my daughter’s 5th birthday - it was a HUGE hit! Not only was the cake decorated beautifully but it was absolutely delicious. Everyone agreed it was the best cake they’d ever had!
Use this bakery. We had a micro wedding in March and they had their own personal struggle going on but they accepted our order and created the most delicious cake ever. My son doesn’t even eat frosting, but he loved that cake. People talk more about the cake than the ceremony lol! Super professional and Christian was helpful while he wife was out.
AMAZING!!! Best cake ever! That’s what our birthday gals and everyone said. The cake was absolutely gorgeous and everyone loved it. Multiple times, heard ppl say “I knew their cupcakes were delicious, but had no idea they made cakes too!” Smallcakes really is the best. Owners are wonderful too! If you need a delicious and beautiful cake or cupcakes, this is the place. Heard they have amazing homemade ice cream too!
Stephanie is an awesome owner for a business! I always feel how managers manage & treat their patrons affects how they feel when they come in to a business the first time. The picture reviews spoke for themselves but we’re all about interaction and we loved her!Now the food... AMAZING! We got the carrot cake smash, her husbands creation & OH MY WORD was it delicious! As someone who went to school for culinary and specialized in cakes I know moist, dense batter is the way to go. Their cakes are one point! We will for sure be back.You & your kids won’t regret it!
We are the ones who appreciate taste over looks. Cake sponge was moist and had good texture to it. Inside and outside frosting was extremely sweet. We requested lowering sugar at the time of order as we as called in few days before to re-iterate the same but it still ended up being equally sweet as any of their usual cupcakes. The Biscoff cake barely had any Biscoff taste in it and ended up being all cinnamony. Lastly, the frosting layer on top of the cake was all messed up with multiple holes, probably due to adjustment of the cake topper (flowers) and their was no effort to correct it.While we were super excited for the cake, it ended up being very disappointing.
Small shopDidn’t see a menu or pricesNo flavor labels for ice cream & cupcakes so had to ask what flavors were whatNot a huge selectionDidn’t know what was a “healthier” options unless you had to order ahead of time and not already preparedOne size for ice creamEnded up getting one scoop ice cream on 4 conesCupcakes I was choosing the 6 option even though wasn’t much variety and guy asked if I wanted to do 12 which kinda of made me uncomfortableGood ratio cupcake to frostingI order Oreo / pb/ strawberry cupcakesReposing back after now tried the itemsI am raised on respect and have manners which is why I said Thank you, I tipped being courteous especially during this time for all businesses I go to.It was my first time there so just shocked I wasn’t asked prior to ordering if I had any questions.I didn’t think I would have to ask the flavors or price most places have those posted for customers.Being re asked if I wanted 12 cupcakes after saying 6 cupcakes was uncomfortable it wasn’t like I had multiple people with me. There should’ve been maybe the option offered of how many cupcakes not right off the start 6 or 12 cupcakes.The scooper wasn’t rinsed off for the cones either and flavor carried into the other cones flavor.A lady came in no mask and was waiting and after a minute passed was asked to put mask on, there no mask sign so I could see why she didn’t wear it in (to each their own that didn’t bother me).Now after trying the cupcake since I didn’t eat one at the shop. It fell apart and frosting was heavy on the one I tried didn’t taste strawberry in the frosting.Hopefully if we try another location we will be more pleased with our experience and the products.The shop look like it has great treats online and feedback so might have just been my personal experience.
Bland and underwhelming. Staff was very uninviting as well. Would not recommend!
Taste like good old fashioned cupcakes when I was a kiddo! Delicious frosting, moist and fresh! We ordered birthday cupcakes for my son’s celebration and was very impressed with the quality. Definitely a repeat customer. 😁
We ordered a few cupcakes to go. They were really nice people and the cupcakes were good. But for the price, its a 4 and not a 5.
Was wandering around the neighborhood with a sweet tooth that needed to be satisfied by specifically anything homemade and local. This hit the spot. The raspberry sorbet is on the sweeter side for you raspberry fans, but nonetheless hit the tastiness a ma & pa shop can only achieve. Thank you so much to you and your family!
Holy Cupcakes! This was an amazing little gem we found in Ahwatukee. We walked in to this quaint little bakery with cupcakes displayed throughout. We couldnt choose just one, so we came home with half a dozen. :) Fairly priced for their deliciousness! My favorite is the lemon drop...omg. My family devoured. Im hooked!
Smallcakes did our wedding cake for us, and it turned out incredible. Stephanie is extremely responsive and worked closely with us to get our wedding cake perfect! We provided a picture that we wanted our cake to resemble, and it turned out absolutely amazing!! Since our wedding was out of town, we had to transport the cake ourselves the day before, but Stephanie was sure to go over very detailed instructions on how to transport the cake to keep it in one piece and fresh for the next day. It traveled well and was delicious! We had a vanilla funfetti bottom tier with a chocolate top tier. Highly recommend using Smallcakes in Ahwatukee for your wedding cake!
The cupcake was hot and due to that the frosting melted till the time I got home. This is not what is expected . It was not the heat from outside and the frosting on top was as it is but the frosting near the cupcake was melted. I wish I had taken a picture.
This place made me feel closer to our son and daughter-in-law even though we could not be together this Easter. They made gorgeous Easter cupcakes and made them dairy-free - and delivered them to their home! This business is doing everything right during this difficult time of COVID-19 - they are professional for sure.....but also extremely kind. We will definitely be back. Thank you Smallcakes for great customer service at every level.
Oh My Goodness! These are great. We stopped by and picked up 6 cupcakes since we were playing the WIB small business bingo. They were delicious. Thanks for being involved in our community Smallcakes!
They did cupcakes for my sister! Very nice!
Love their cupcakes. Amazingly delicious and has perfect texture. Cakes are always perfectly moist and flavorful. They also have some great ice cream flavors too. Try the “smash” which is their ice cream plus cake dessert. Only drawback is they aren’t open till late night so we have to wait till next day to satisfy sweet cravings.
Went here for the first time today after my GF mentioned coming here before and having a delicious chocolate chip cookie ice cream sandwich. This time around we both got a double scoop of their Cookie Monster (blue colored, vanilla flavored with bits of oreo cookie and chocolate chip cookie) ice cream in a waffle cone and it was amazing. I couldnt stop myself from digging into it before getting the picture below 😅 Ice cream tastes super fresh and totally delicious. The girl who greeted us and the gentleman who made the order for us were both super kind and helpful. Havent tried the cupcakes yet but hope to in the future because they also look amazing. They make the ice cream and cookies fresh in the back and if you want an awesome ice cream experience come here especially to support a smaller family owned business with an awesome product.
Terrible stuff literally had to spit it out. Do not waste money
Hopefully youre event is small because they are too small of an operation to handle big parties. I went inside and they had no menus or brochures in store. I was told to go online. Then asked for an event 2 weeks out and they said they were sold out. Sold out of what??
I wish I would have found this place sooner!!! This place is awesome! My kids love them! You have to try the hot chocolate bombs... 🤯 wow..
Best cupcakes I’ve ever had!! I’ll start by saying I’m not really a cupcake person because I’ve always been disappointed. I am very picky about a good moist cake, I could care less about the icing. To me it’s just something to make it look pretty. But god this place changed my mind. Super moist cupcake with a not-to-sweet icing that was soooo delectable. They have also been featured on The Cupcake Wars a couple of seasons ago, pretty cool. The place itself is super cute, family owned and also has pupcakes for your pooch. My dog loveeed their little pupcakes and she’s a picky eater when it comes to dog treats. So glad I found this place, thanks for converting me into a cupcake person :)
Delicious especially the lemon cupcakes I love them
Everything here is always amazing. As long as we live in AZ, every special occasion will have their cupcakes and ice cream present.
I friended Smallcakes Ahwatukee on my Facebook page a couple months back! I love cupcakes and have been looking for a good store! I live in Tucson so it’s an 1 hr 30 min drive from my house and after yesterday it’s probably a good thing their that far!They were the moist cupcakes I have had in a longtime! The flavors and frosting were dead in too their descriptions! I had the Wedding Cake and Lemon Drop they didn’t disappoint!We had a cupcake store here in Tucson that was even in the food network show Cupcake Wars were they were told their cupcakes were dry and you couldn’t swallow them I have also been to the world renouned Sprinkles in Scottsdale were is no comparison to Smallcakes! They were also the driest cupcakes I had ever eaten!This family owned bakery is dead on and I will continue occasionally to drive up to get more! Too bad they aren’t in Tucson but for me I think it’s best they are were they are!Sincerely,Dawn Dallaire Tucson, AZ
Christian and Stephanie were so sweet and accommodating with my vegan cravings for a cupcake! They made a special request for me with their incredible almond buttercream- so yummy!They also make vegan ice cream which I was so excited about!! Some of their frosting was too sweet for my taste but nothing that can’t be remedied by sharing one with a cup of coffee :)
Delicious Amazing cupcakes!!!!! Pregnant tastebud bliss!lol #FoodieApproved . Icing is fluffy and sweet and doesn’t taste artificial. #BakeSaleVibes. Real fresh soft moist cupcake. They have Doggie 🐶 Cupcakes tooo!!! My Bulldogs loved them. Those were fresh and soft too. Came in a few minutes before close the owner was sweet, helpful, and friendly. I will be going here from now on for all my events and sweet tooth cravings. Thank you so much. We see ya soon!
Cupcakes are delicious.
Great customer service, the employees are very friendly. :)
A place for fine-crafted cupcakes, good quality.
LOVED my first cake from Smallcakes Ahwatukee! After a series of “ball dropping” moments last week, I was scrambling to find a last minute cake for a small birthday celebration—not easy to do when sourcing many local bakeries that require at least a week or two advance notice. Christian sensed my need and cake enthusiasm and, even though they were booked out quite a ways, still squeezed me in with minimal notice for a darling 6” buttercream frosted chocolate cake. I said I wanted to keep it basic with nothing too customized given the time restraints I was imposing. Christian said that was impossible as they don’t do just “basic” cakes! Sure enough, the piping work and sprinkles added the perfect touch! The cake itself was so so good and there weren’t even leftovers—we will be back!
What a cute little bakery. I loved how nice the owners were and how accommodating they were to my custom cake ideas. They had the most delicious chocolate cupcakes I have ever had. They were moist and did not taste artificial. I cant wait to pick up my Easter cake!
This place has incredible cupcakes, ice cream and such a friendly owner.
This has to be the best place in Ahwatukee to satisfy your sweet tooth. A must try.
Hands down the best custom cakes, cup cakes, hot chocolate bombs and dog cakes!!!! Best customer service ever!!!
These cupcakes are massive! I had a sugar craving and searched for a cupcake shop near my place and I was not disappointed! I purchased the Red Velvet and the Lemon Drop. I just ate the lemon drop and it was delicious! Ill be saving the red velvet for later or maybe even tomorrow. They are very sweet, but else would you expect from a cupcake!? Im officially a fan!
Amazing and delicious cupcakes. I highly recommend this bakery. We bought four dozen for my Moms birthday. They were so moist and delicious and absolutely beautiful. We had so many compliments. Every one was so nice helping me create a wonderful dessert.
I absolutely love this place! They have the best cakes and cupcakes in the world! The frosting is beyond amazing 6and the service is outstanding!!!! Im bias but they are the best in az!
Went into SmallCakes, on 2/14/2020, had the pleasure of meeting one of the owners Christian . Never been there before, store was very clean and smelled great!! I asked Christian for 6 of his best cupcakes, he did not disappoint, the kids loved them!! (They have Ice Cream too!!) I hope everyone in Ahwatukee can take some time out and support one of our local businesses so we can keep great shops like this, in the area.
Really great place and wonderful cupcake! I kept seeing it come up on Facebook and thought we would try. Just as good as it looked. Owners are also very friendly and I am so happy to come support a small business. We will definitely be back for the Chambord cupcake!
This is my new favorite dessert spot! The cupcakes and ice cream are amazing and the new owners are so nice!!! Definitely recommend if you’re looking for a little treat or something to bring to an event.
Ordered a birthday cake and it was very very ordinary for an $80 cake. Disappointed. No artistry, very amateurish since I requested to add flower design on the top, and she put the most simplest of all.
Delicious cupcakes!!! It was my son’s Birthday yesterday and I call Friday at 6:20 this place at the very last minute to order a dozen cupcakes and they help me out!! The box of the cupcakes looked delicious and tasty 😋 and yes it was amazing cupcakes 100% recommended!!! I will definitely consider this place again!!! Thank you!!👍
I’m not a big cupcake fan but ... BEST. CUPCAKES. EVER! Smallcakes is a super friendly family-run business with delicious cupcakes for everyone, even your dogs! 10/10 would recommend!
Amazing cupcake and ice cream smash! The cupcake was fresh and still warm. This treat really is the best of both worlds. The gal that waited on us was very friendly and we did some taste tests with the ice cream. A few stools to enjoy your treat or take to go. Give this place a try you will not be disappointed!
The cupcakes here are AMAZING and perfect for any event! They have flavors that are unique and crafted to perfection. You will not be disappointed. I highly recommend this location!!!
The best carrot cake ever. My wedding cake was superb!!
We went in Saturday morning close to opening, the employee was helping one lady already so we werent greeted or acknowledged. Once it was our turn to order I asked the lady if they had any more red velvet, she replied not right now as if she were bothered I had asked. They had a boozy cupcake flavor that day that I ordered two of and man do I regret it, the booze is overwhelming, couldnt taste nothing but that. I will not go back to Smallcakes the actual cake is very good and moist but the frosting is too sweet and lacks flavor.
The girl that works behind the counter is more like a sales person trying to push cupcakes . She’s was in a hurry also. Also don’t buy the taco ice cream it does not look like what is advertising. I did ask the girl why it didn’t have sprinkles? she said those are special ones . I asked how much do those cost? They are same price as the non sprinkle ones (basically she lied). Then I asked why don’t they have any of the sprinkle ones ? her answer was because they didn’t make any.My question is how hard is it to put frosting on the edges and put sprinkles on it.We won’t go back. She really didn’t care about my 2 kids. if you advertise something fun and pretty that’s how it should be.We won’t go back.
Pricey but well worth it. Cupcakes are big and taste amazing. Super moist. Money well spent. Will return
Only visited once, but the employee was super nice and made great conversation. Of course their cupcake are still the best in the world!
This is my familys favorite cupcakes place. Where other places can have pretty cupcakes at the expense of taste, Smallcakes are light, fluffy, and incredibly delicious, along with being pretty.
Great cupcakes! We had the wedding cake and red velvet! My kids loved them!
Smallcakes!!! ohmaigawd!!! Heaven in a cupcake liner. This place is where you want to go when you need a sweet fix! Cake to frosting ratio was perfect; not too sweet; just the right amount of everything. Ice cream was fresh and creamy and I appreciated knowing they made it on-site. Customer service was on point and the floors were HOT PINK!!!!!
Stumbled upon this gem of a place while shopping in the plaza. I got the birthday cupcake and it was the BEST cupcake Ive ever had. Ive tried countless other places and this by far had superior frosting and moist and delicious cupcakes. Been referring friends and family here. I honestly cannot buy cupcakes anywhere else again.
What a gem. Hands down the best cupcakes Ive ever had
Emily is the BEST!! Just the nicest genuine person!! Their cupcakes are really moist, with great flavor options for people with Gluten-free, Dairy-free allergies!!!
Actually really surprised. The cup cakes were amazing. Highly recommend this especially if you need it for a special occasion. Prices were a little high but the quality of the cupcakes were really good with the option to customize your Own cup cakes
Owners are super friendly and welcoming. Cupcakes are amazing!
We stopped to check them out one afternoon. Several cupcake selections and ice cream is available. They also have little shot glasses of frosting! Friendly server. Clean looking shop.
Great cupcakes, personally I think these are much better than their competition in Scottsdale. They are expensive, but great for an occasional treat. Service left a lot to be desired and they dont have a lot of selection.
Amazing ice cream flavors. It was super tasty and high in quality.
Hidden little gem! So cute! Lovely lady helped us and the ice cream is so good!
Definitely try the smash cake! so worth it because of the soft delicious taste you get from that chocolatey goodness. *mouth waters
Excellent! Super! Delicious!
This family run cupcake franchise has delicious cupcakes and a selection of ice cream. The staff is friendly and helpful which is great when trying to decide what to get with all the choices. I believe that they are all vegetarian friendly and some vegan and gluten free choices too.
These cupcakes are great. They are pretty big and well worth the money. I have tried each flavor and I am a fan of them all!!!
This place is great for all things cake !! They have great flavors and the cakes are nice and moist and fresh !
Best customer service I’ve had in a long time with amazing cupcakes! Couldn’t ask for more!
I love this place the cupcake is so delicious! The cake itself is really moist and theres just enough icing. Every flavor is great!