I referred my father to Tina at Exceptional Hearing Care because he kept mentioning the constant ringing in his ears. Tina did a full hearing analysis for him and my father was fitted with a set of hearing aids that have completely changed his world and quality of life! He shows me his phone app which allows his hearing aids to be adjusted to several different options and he says he can hear more now than he has in 30 years. Tinas expertise and compassion for her clients is what made me choose her company and Im grateful that my father can finally hear again!
Highly recommend!! It was personalized care from start to finish. The hearing exam was thorough and she explained in detail the wide selection of hearing aids available. I really appreciate the time and care. Very satisfied with the hearing aids I got!
I was very apprehensive about needing hearing aids. Tina made it very easy to decide and was extremely thorough in going over the entire process.
Tina and her team provide excellent service. I can always reach the office by phone or by email. She has handled the testing of my ears and helped me with the programming and maintenance of my devices. When something went awry with my hearing aids, she worked with the company to secure another pair with minimal out of pocket cost to me. If you need assistance with your ears and hearing in the Valley, you should go to Exceptional Hearing Care!
Exceptional Hearing is the best place to go To help with hearing problems. Tina is knowledgeable and genuinely cares about her patients. She has helped me by fitting me with the best device. She taught me how to insert the hearing aids and how to adjust them when needed. The staff is genuinely concerned about helping also.I highly recommend Exceptional Hearing!!
Tina is a kind, gracious woman who excels in her career. She explained everything thoroughly and gave me handouts to take home. She showed me several types of hearing aids and explained the pros and cons of each. She was available for questions by phone and if I had to leave a message, she responded the same day. She also asked for follow up information as to how the hearing aids were working for me. Thank you, Tina.
Felt it was a very professional and knowledgeable testing. Did a great job of explaining what would happen ahead of test and then again after with test results and what exactly they meant. Did not feel that sole purpose, unlike some places, was to sell those hearing aids! Would definitely recommend this office to others and plan to return myself for yearly testing to track my hearing loss.
Both my husband and I recently purchased hearing aids from Exceptional Hearing Care. We were impressed with the hearing test - the setup and testing process were the best weve seen. The results were clear to understand and it was refreshing to not feel rushed into purchasing hearing aids. I love my hearing aids and the personal and great service from Tina and Ellen.
A great experience from A to Z. Very pleased with my hearing aids!
I had walked in with an immediate need. I have worn hearing aids for about 8 years now, and my current set had lived their life. Being new to the area, I wasnt sure who to go to. Ms. Patton was extremely knowledgeable and very detailed in what my options would be. Ive had some damage issues and she was quick in her assistance. I would recommend her to anyone needing help with their hearing.
Tina at Exceptional Hearing Care was recommended to me after I was identified with hearing loss but continued to ignore how those results were affecting my everyday life(in AND out of the workplace). After discussing the results of my hearing exam with my two RN coworkers, they readily pointed out my hearing deficiencies jokingly whenever it was apparent during our communications. I had hearing losses in the high decibel range which were most oblivious during conversations with higher pitched women voices( I tried to joke it was selective...lol ). After meeting and consulting with Exceptional Hearing, I purchased a pair of hearing aids and my two RNs even scolded me when I wasnt wearing them(you know how men can be sometimes...haha). needless to say things have gotten exceptionally better(smile). Tina at Exceptional Hearing answered all my questions and concerns and suggested the right pair of hearing aids for me and I couldnt be more pleased with the results. Her caring and customer service was great. She even came to my home for adjustments during the trial period when(because of my commute and traffic) making to the office were difficult. Thanks Tina for wonderful service and a very helpful pair of hearing aids.Darryl
Everyone was very friendly and had a professional demeanor about them.
Everyone at this location has always been very courteous and helpful.
Great service