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Public Storage
512 Castle Shannon Blvd, Pittsburgh, PA 15234, United States
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Public Storage

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Mi
Review №1

Outstanding facilities!! Very popular with folks...all the room you need...

Ho
Review №2

Wasn’t thrilled when Beyond Storage was bought by Public Storage, as I loved the people and the place just the way it was. I was looking into leaving when I talked to Taona. She is AWESOME and the only reason that I am sticking with Public storage! They are SO incredibly lucky to have her on their staff!❤️

Sa
Review №3

This location is very clean and affordable. Kat is very friendly and made the move-in process very easy! Thanks!

Kr
Review №4

Great experience using the storage unit! Taona was very helpful finding the right size unit for me and the moving in process was very easy thanks to her!

Pa
Review №5

I had to get a storage unit under very stressful circumstances, moving my daughter’s apartment contents while she is under extended medical care. I was so flustered the day of the move as I coordinated various things to make this move happen. Taona, with whom I had spoken to make the original arrangements with Public Storage, was even more wonderful, knowledgeable, and helpful in person. Sometimes what you need most under stress is for someone to be exceptionally kind. Taona was kind and more. Thank you.

El
Review №6

Tayona at Public Storage could not have been more helpful. I have never had a storage unit before, and she was very knowledgeable and patient with me in going over the units and the pricing. She was very attentive in returning my calls and answering any questions I had! The unit itself is very spacious for the price and I was happy to find one with temperature control.

Do
Review №7

The Public Storage in Castle Shannon is the best! And Taona is awesome!! She was super helpful and friendly! I’ve never rented a storage unit before and she made the whole process easy and seamless. Her customer service was superb! And the district manager Max was super helpful as well! I live in California and he is very prompt and accommodating in responding to questions.I highly recommend this facility - super clean, easy to get in and out, fabulous hand trucks, plus the amazing customer service! Oh, and an added bonus-it’s right by Graeter’s Ice cream😜

Sh
Review №8

Clean and efficient. Great customer service. Exceeded my expectations.

Ki
Review №9

Taona was super helpful while showing me storage units. Moving is a very stressful time. I feel so much more relaxed as she made the moving process so much easier. Thank you!

Be
Review №10

I liked them better when they were Beyond Storage before they got bought. The place is super clean and quiet and has indoor unloading. Amazing features.However they raised my rate for a 10x15 2 months after the acquisition by 12% and they sort of make you get their preferred insurance which is higher than the previous option. Now I pay $117. The reason Im extra annoyed is b/c the bathrooms arent nearly as clean ( I heard a customer say there was no tp in the bathroom the last time I was there and there was a worker still on sight) and the grass is 3 ft tall. What am I paying more for???

Jd
Review №11

Taona was such a pleasure to work with. She was patient and helpful. The units were clean and the prices were great.

Vi
Review №12

Taona was very accomdating and very pleasant to deal with. I will definately recommend your storage facility because she made it very easy and took care of everything efficiently.

Je
Review №13

Ive had storage lockers before in CA and Utah, and needed one near Mt Lebanon to tend to some items for my in-laws. I went today to check our Public Storage on Castle Shannon Blvd and was very impressed. The facility is new and very well-kept, with great security. Taona, who answered my questions and showed me a few lockers, provided excellent and friendly customer service. This is a first-class facility where anyone should be comfortable storing household or business items.

Ju
Review №14

This place is awesome! Clean and friendly staffs. The price is very affordable

jo
Review №15

I want to give this business five stars. Storage here has truly gone upscale. The place is perfectly clean and very convenient. You can drive right into an air conditioned environment, grab a hand truck, and take an elevator to the floor where your storage is. You can use a clean lavatory and take a drink from the water fountain; music plays on the loudspeaker. And the folks - Megan and Lee - are very friendly and do great work on the business end.

Mi
Review №16

It was great there so nice and well kept and convenient the guy dale there was amazing helped my dad get a great storage locker for a great discount really glad he was there to help up he is a really great guy i highly recommend this place

Ma
Review №17

First off, Megan is just a joy to deal with. Loves her job and it shows.The facility is fabulous. The easy access with their app makes it a breeze to come and go. Units are clean and easily accessible no matter where your unit is located.

Ro
Review №18

The place is very clean and new. Taona was very helpful, all the staff is very nice. Would definitely recommend the place.

Be
Review №19

Taona and Devon are great. Very helpful and informative. Everytime we called with our many questions they took as much time as we needed to answer and explain the process. They both are very patient. Hope they both get a raise, they are deserved.

Ja
Review №20

Highly recommend this facility! Nicki provides the best customer service. Our unit has slight dust, she still insists to clean the space for us. The whole storage facility is temperature controlled and is new, clean and accessible. There’s elevator to get to the unit easily. The price is also reasonable. I would trust this place to store my belongings.

Ge
Review №21

I transferred some household items to this place from another firm. Their location is only a few blocks from my home so is very convenient. It is new, immaculately clean and well run. I also like that the facility is climate controlled. Im very pleased.

An
Review №22

Taona was one of the nicest people I met and she was very friendly and very helpful in my purchase of a storage unit, she provided me with excellent service! Will definitely recommend public storage and her! Thanks again taona!

Ju
Review №23

The customer service I received today was outstanding...far superior to other storage facilities I have tried. The manager, Lee was exceptionally friendly and helpful in advising me of the options available, and patient as I considered how each would fit our needs. Lee & Megan walked me through all of the steps to securing a unit, which were a breeze.

Ma
Review №24

I had a great experience booking my storage unit! Lee was so nice and helpful, she explained everything I was paying for and also gave me a tour, showed me the unit that i was interested on and made the whole process super easy! Would 10/10 recommend!

Ca
Review №25

Really great experience. I worked with a gentleman by the name of Michael Madden. Mike was terrific made me feel comfortable and ushered me through the rental process pain free! I will definitely share my experience with friends and family. Super clean facility made me confident I chose the right storage company. Thanks again Mike !

Ro
Review №26

From my first call this staff makes it their business let you know that they are excited to have your business. They like their job and their services and facilities. Its been a pleasure this far!

Ti
Review №27

Very clean and well maintained- spotless. The phone app to get in and out is fantastic. Staff was able to answer all of my questions and very happy I chose Beyond.

Am
Review №28

Super easy sign-up and move in process... even in a pandemic! Facility is cool, very clean, well-lit and easy in/out. Unit is roomy and easily accessible. Availability of multiple push carts is a bonus as are the well-maintained restrooms.

Br
Review №29

They took over for Beyond Storage and the service there is still excellent!!!

Ja
Review №30

Meghan and Lee are courteous and professional -- excellent customer service in every way!! Additionally, this is absolutely the cleanest and most efficient storage facility i have ever seen! 💯

Je
Review №31

Wonderful customer service (thank you Megan!) and spotless facility. Clean bathrooms and smelled clean. Price of the 8x10 was on par with other facilities.

Sa
Review №32

Megan was super nice and helpful when renting our storage unit. Also, it is absolutely the cleanest storage facility Ive ever seen!!

Gr
Review №33

Helped us get the right setup for our cub scout pack. Clean, well managed facility.Good communication with Mgmt.

St
Review №34

Great place. Very clean and always felt safe going in and out. Would recommend to anyone looking for a storage space!

Th
Review №35

It could not have been easier to sign up and get started. The staff is professional and very nice. Storage area is clean and easy to access.

Co
Review №36

Facility is absolutely spotless, and Megan is the best! Amazing price and amenities. Would highly recommend.

Ma
Review №37

Very easy experience setting up a new storage unit. First month is free, so thats nice. The self check in is very easy, the place is brand new and very clean. There are video cameras everywhere so I feel pretty safe when Im there by myself. I would highly recommend!

Li
Review №38

Facility is very clean, with secure access, a covered/indoor area for loading/unloading, carts readily available for hauling made easier, elevators to your floor, and the entire building is well-lighted. I was impressed from the time I went to look at it, and now that i’ve Moved my things into storage there, I will say I am very pleased! I would highly recommend this facility if you have storage needs.

Ca
Review №39

Very very clean! Personable staff! Highly recommend this place!

Da
Review №40

Friendly service and a very nice facility! Very happy!

Br
Review №41

I just rented a unit at this brand new facility. Very convenient layout with indoor parking and carts to use for transporting my belongings over to the unit. Fantastic service by Taylor! She was very helpful and did a great job showing me around.Revising my review based on recent rate increase. (loosing a star) Feels like bait and switch. Still a great facility with friendly staff.

Wh
Review №42

The Beyond Self Storage team is such a pleasure to work with! Great customer service and a brand new facility. 🙌🏼

DJ
Review №43

The facility is extremely clean as it is brand new. The hallways are well lid and storage spaces are ample with the dimensions that you need. I havent been able to check out the prices though I assume theyre comprable to other self-storage places. The drive-thru is key to getting out of the elements when you need to drop your stuff off. Lots of carts to schlep your belongings into your storage location.

Ge
Review №44

Immaculate brand new building. Easy access, very convenient. Drive-in to load and unload out of the weather. James and Mel have been great to work with.

Jo
Review №45

Great space. Conveniently located. James is a great property manager. Always responsive and a man of his word. I waited for this property to open for 6 months and he kept me updated and I was one of the first in the completed property!Check them out!

Ji
Review №46

Our professional organizing team took a tour of Beyond Self Storage yesterday and really was impressed! We cant wait to refer our organizing clients to this clean and climate-controlled facility!

Go
Review №47

Very clean. Easy to get to. Helpful staff.

Br
Review №48

The people who run the place are nice, but I have a problem with the. Access hours. I also had the displeasure of waiting 2 weeks for them to get the broken entey gate fixed! No reason in the world it should take 2 weeks to fix the gate door! The icing on the cake was the other day the exit gate was broken.

Ro
Review №49

Not well marked exits. Not secure overpriced

St
Review №50

Such a beautiful new building. Love the drive thru climate control!

Or
Review №51

Picked up a unit won on auction. Friendly staff and very clean facility. Great place.

Ni
Review №52

So excited this location is now open!!

Ja
Review №53

Nice faculty.

Ev
Review №54

New location so its clean for now.

Information
41 Photos
54 Comments
4.8 Rating
  • Address:512 Castle Shannon Blvd, Pittsburgh, PA 15234, United States
  • Site:https://publicstorage.com/self-storage-pa-pittsburgh/5462?pid=pslocalsearch
  • Phone:+1 215-642-0402
Categories
  • Self-storage facility
  • Moving supply store
  • Storage facility
Working hours
  • Monday:9:30AM–5PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–5PM
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