Fantastic experience! They took my car in under very short notice and got it all done by the next day. Chris was very knowledgeable as well as an absolute pleasure to work with!! Will definitely do business again. Thanks!!
Dawn was such an amazing and sweet receptionist that was quick to get me a rental. Chris was very nice and helpful in getting my car fixed as fast as possible and in the best way. Really know what they are doing here. Jimmy was able to get my car fixed faster than the F1 team for Carlos Sainz. Best Maserati dealer I have dealt with hands down
Maserati of Long Island is a pleasure to work with. The entire team is exceptionally well informed and customer service driven. The service is by far superior to any other dealership I have ever dealt with. Thank you for always making sure my car is in perfect condition.
Mike Ronnin over at service along with his team did an excellent job with my cars service from top to bottom. From the moment I walked in, I felt I was in good hands. I was even shown the current condition of my breaks. The transparency was evident and truly appreciated. Mike and his team delivered a Top Shelf experience and definitely the only place I will be coming to service my car. Highly recommended! 5 stars ⭐⭐⭐⭐⭐!!! Thank you Mike!
At Ferrari-Maserati of Long Island I am Always treated So Well by Christopher, Jennifer, and the Owners and Whole entire Staff as Well! I Highly recommend Ferrari-Maserati of Long Island to Everyone looking for an Unbelievable Vehicle and Superior Service as Well! Sincerely, Constantinos(Coz) A. Mihelis
These guys took two days to tell me that the gas cap was loose. They are aloof and unhelpful. Chris told me to have my car towed because the engine light was on. He Could have simply told me to check the gas cap which apparently happens all of the time. After they towed the car from my home in the Hamptons they told me to come and pick it up. I would avoid this outfit if at all possible.
Fantastic service On time, car returned washed service complete I could not ask for more I yes, they picked it up at my office and returned it next day Flawless
I had a small but needed issue with my Quattroporte, I pulled in with no appointment and instead of turning me away, like the dealer closest to me, these guys smiled and took care of the problem, and did it quickly. I wish I lived closer because Long Island Maserati would definitely be my go to!!!
I absolutely love going to Maserati. Everyone is extremely helpful so knowledgeable it’s refreshing to be able to present a problem and immediately have it addressed. They make my day.
Easiest car buying experience Ive ever had !!!! No pressure sales, bait & switch or extended warranty BS !!! I walked into a Ferarri / Masaratti dealership dressed in stained / ripped blue collar work clothes. I was greeted promptly by Justin one of there sales associates. He treated me just as if Id been in an expensive suit. Justin was extremely knowledgeable and quickly found a perfect car for my needs. He held the car for me on nothing but a hand shake!!! I went home, did about 5 minutes of paperwork online and returned the following day to pick up my new masaratti. If you have the means, I HIGHLY recommend stopping in Ferrari / Masaratti of Long Island and talking to Justin or anyone of there friendly, knowledgeable sales team.
For the past 5 years I have been taking the car for service and every time the experience is excellent.Thank you guys so much for everything you done.
Great Service. Profession and courteous staff. Had my vehicle service at this dealership and was in and out in record time. Special thanks to Luciano and all of the team members at this Maserati Dealership.
I have been going to this dealership for service for six years. The people are friendly and professional and the service is great.
Everyone there is AMAZING! Luciano helped me today and it was quick and Easy! Great experience as usual!
Excellent customer service. My service rep. is Chris. Great communication and professionalism throughout the whole process.
My car is running like new, thought I messed up big time but they fixed it great service in a timely fashion
Chris and mike were responsive to my issue. Thank you
Really appreciate the pick-up/drop-off option. Service advisor always kept me in the loop on progress. Really exceptional service from start to finish!
There is no other dealer other than Maserati of Long Island or any other sales person other than Kevin King that I would deal with. I just took delivery of my second Maserati Ghibli Grand Lusso yesterday and could not be happier. Their attention to sales and service is of the highest degree. Thank you Kevin again for making my dreams come true in my new Maserati Ghibli.You have a customer for life.
The best experience from sales to service. I dealt with Kyle ( sales) and Luciano in the service department. This is my first Maserati and I would never buy from any other dealership.Great people!!!
While shopping for my new car, I worked with Alex. Alex was extremely helpful and transparent in the car purchasing process, he addressed all my concerns and gave me time to think about my decision without pressuring me. If you are thinking about purchasing a Maserati, this is the place to go and I highly recommend choosing Alex as your sales specialist.
Chris was super helpful as was the girl at reception. Thank you as always
Outstanding. Thank you Chris.Great team.
Fast courteous service. Chris took care of the issue right away
My salesman Graig Choute is great to work with. He works hard to get me the deal that I need. He and the entire staff are very efficient and a pleasure to work with. That is why I just took delivery of my 6th car from Graig, and my 7th car will be coming in 3 months .
Cost was ridiculous, had the car I bought from you for 3,000 miles and was charged over $1,700 for what amounts to an oil change. Free pickup and delivery took a week, insane. One, I wont be back and two I was interested in a Ferrari in Lauderdale for my Florida home, but Ill shop elsewhere.
I am a proud member of the Maserati family for a few years now. I bring my vehicle for service annually and was very happy with my prior service representatives. This year I was assigned to Gregory Beaumont as my service rep. and am extremely happy with his professionalism, knowledge and desire to assist me for all my concerns. Gregory is an asset to the service department! My only disappointment is that he wasnt my service rep the years prior! Going forward I will be specifically requesting Gregory and I am willing to wait for a time slot as I am sure he is in high demand!Great job! Thank You!!
Quick fast efficient clean easy. Great experience
Eric Ambrosio Is amazing! One of the best customer service experiences in the business!
Chris was excellent just perfect
Greg consistently provides outstanding service. He is the only person we trust with our car!
I called during phase 1 for information in the end of my lease. Erick was very attentive and professional. He answer all my questions and concerns and wanted to note was not irritated with my 1 in a million questions specially due to Covid-19. Highly recommend their service department but they have always been very polite and courteous.
Bad service mr Luciano horrible service advisor try to overcharge watch him
The Maserati dealership in Plainview is a first class dealership. Ravi Mallela was great. He was very professional and got us into a beautiful Maserati Levante GranLusso. I highly recommend contacting Ravi if you are interested in a Maserati or a Ferrari.
I lease a 2018 Maserati GT. The car has been having issues with the heated seat on the drivers side and the alarm. I have dropped the car 3 times to get the seat fixed and twice for the alarm since there is an annoying beep every time I start the car. Each time I drop the car it stays there at least 3 days although last October it was there for over a week since I was told parts were being ordered to fix the seat. I picked up my car yesterday after dropping it again on Wednesday with the same problems, and when I drove it today the same issues are still happening. This is very frustrating and a waste of time.
A completely different experience. We have purchased cars before but they have taken the entire experience to another level. Thanks Graig.
Graig and the rest of the team were amazing!!!
Great service! Highly recommend
Service and care team staff are tops! Highly recommend.
Greg Beaumont is a fantastic service advisor at Ferrari of Long Island. It was a pleasure to work with you and to meet other employees at your shop. Each person I met was sincere and greeted me with a smile. I was given a quick tour of the shop as well as treated with exceptionally fast service. I look forward to our continued working relationship.
Very easy and smooth process.
Again I had an great experience at Maserati of Long Island.Greg Beaumont was wonderful, even listening to my unrelated issues. This was a needed mental health break.For me, this was a 5 star thumbs up experience.Thank you Greg
Working with Chris Conigliaro is always such a pleasure. He is responsive and thorough and patient. I appreciate his knowledge and expertise! Ferrari Maserati of Long Island is lucky to have someone like Chris working there. Thank you!!!!
Excellent attention and service
Superb customer care and service
Greg spoke to me on the phone and made me feel comfortable with how theyd handle us. When we arrived he remembered me and took my wife, dog, and I in as family. We had difficulties with our car but Greg helped and gave us a plan. He really cares and the work on the car was solid. Very Happy! Ken
Greg Beaumont was my service rep. He took care of my Mazerati GT like it was his own car. He kept me informed and explained everything. It was a five star experience.
Greg from service is a true professional . Every time I go there, he always make me feel welcomed . Just a great experience working with him . Thank you Greg .
First class all the way and most importantly, TRUSTWORTHY! Greg B is your guy for service. Highly recommend.
Very nice dealership with lots of exotic cars on their showroom floor. They have a huge inventory which means they probably have what you want in stock! Also they are motivated to make a deal that is in your favor!
I Have been a customer for 10 years and they have been very attentive. I highly recommend Gregg in service.
Greg was an outstanding help to me when I had to bring the car in for service. He was very communicative and helpful.
I was having a problem with my car and reached out to the service department,I spoke with Craig and from the moment when I told him my problem he reassured me that it would be taken care of. I was leaving for vacation and he made arrangements to have my car picked up while I was away and kept in touch with me By email The day before I was coming home I received an email that the part did not arrive yet from Italy and he immediately sent a loaner car to my home the best customer service I’ve ever received.
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I bought my Levante at Maserati Long Island and done all my services at this dealer. Always felt great when I went to the showroom for questions or dropped of my car for service. Im going to stick with them when purchasing my next car Ferrari Roma!
A great place to look at cars I wouldnt buy.
The service by sal consigliere is always great, anytime I leave a message he always returns it and takes care of my situation right away..excellent service
The service is excellent and the the service managers are very receptive to all your problems!Joe Ruisi
Greg did a great job, and made things very easy! Thanks!
Great communication on road call and service at the dealership.
Great service experience, John was very helpful.
Good attention, very kind English and Spanish have launched.