The customer service representative Bianca at this location was outstanding! So helpful I will definitely return to this location πππ½ππ½
I came in having phone issues and Bianca the store manager was amazing and took the time to help me. Thank you so much!
It was such a pleasant experience purchasing a new phone from such helpful individuals.Vicki and Laura took such good care in answering every question, to showing set up and transferring important information from old to new phone. Could not be more satisfied with the 5 star customer service that we received. Thank you again. We will certainly be back thanks to Vicki and Laura, at the #2-202 location, Broward Blvd.
George was professional and super helpful to me and the others in the store. He made the process super painless and was a very personable dude. Great store
Linette was super helpful! We went in on Tuesday looking for a new phone for my husband. We were super happy with her treatment. Linette is very knowledgeable in her product. We returned on Friday for my new phone since her service was amazing. Mind you we have 2 other metro stores near by. Thank you Linette for all your help!!!!
Nice service, my phone wasnt working and she didnt make me buy a new one she actually fixed it for me. Honest business doesnt just want your money. Ask for Michelle
The way this girl multitasks is amazing... The owners should be happy they finally found someone worth keeping... Ive been frequenting here for years
Customer service fine but staff member literally stood there while another customer entered the shop and removed his mask while on a phone call. They stared and did nothing.
Great people work here, i just upgraded my phone and the girl made sure EVERYTHING was transferred before i left the store...way better than corporate stores
Michelle was a great help to me, she ordered what I needed for my phone and gave me a call when it came in. I will send my family & friends to this store to have her to be the one to assist them.She did a great job.Thank you Debra
This was the best experience Ive had buying a new phone. All my old stuff was transferred to my new phone in a matter of minutes. The last time I went to a phone store not even my contacts were transferred correctly. Michelle made sure to do everything right and complete.
The service I received was Excellent...The Sales Lady was very nice & explained everything to me. Very polite & knowledgeable of what she was doing.All in all I had a Wonderful Experience π
Great location. Michelle helps me with all my issues. I couldnt get in touch with my family in England and she made sure i was back in touch with them.Shes worth so much tobthis company. Dont let her go
Great service. michelle helped me with connecting my laptop to my phone... i went to 2 other stores and they would not help me... not only a great sales person but a very professional act.
Michelle was great. In and out and completely satisfied!Highly recommend.Thank you for your great service.
Its always the same girl here. Shes great. Always helps with with all my needs.Stop in and see for yourself
Nice clean place and Michelle was able to help me with my phone transfer in a matter of minutes. Will def. Recommend, ask for michelle!
Nothing but the best. 100% excellent service. New manager is great
Best customer service and best deals. The store is so much better. Dont believe the reviews
There is this one small girl, with blue eyes, that refuses to connect customers phones, she has a horrible attitude, and refuses to provide the owners contact information, i been trying to give this store business, and everytime she refuses, very bad customer service from this location. Will be happy to send the customers to other locations.
Very helpful. Absolutely spent quality time with me and my product. Im more than happy to stay with metro if i have help from someone like michelle.I went in to pay a bill and walked out with a tablet. Not what i expected but im happy
Michelle is amazing,she handles things so calmly and effectively while giving you all the help you need.This young woman handled about 8 to 10 people while we were there buying one phone and activating another.She was knowledgeable and calm while people were patient and rude It seemed so effortless.Im sure she is underpaid for all she does,hope she gets a raise!
I transfered from AT&T and tje service was great! Michelle was knowledgeable and cares about her job and the company. Make sure you ask for her
Bought a phone and went in to get it connected.. fast friendly service provided. She even updated my info instead of leaving it outdated. Thanks metro
Great store. We just ported 4 lines from sprint and had the best service...
Michelle was very helpful, polite and save me money. Great customer service..
Went in and got a case and screen protector for my s9 Samsun . Michelle put it on perfect. Great service
Outstanding service. Couldnt be happier. Stop in and see for yourself!!! Ask for michelle
Michelle was very nice and helpful. Definitely making this my new goto location
Michelle was a great help. She is a very good person
Great customer service! Had no idea of phones and what plans to get! But the manager and workers were on top of their game and informed me about all the plans. Good deals, good customer service, and i left with a new phone! Thank you
She took all the necessary time and patience to solve my issue
Fast but nice... Michelle is the best
Go see Michelle! Great customer service, great vibes and will handle anything needed.
Just stopped in with a service issue. You know metro connections.. but as always the team helped me out
I love this location. Always here to help
She did a very good job. Michelle
The new management and workers at this location are very friendly and very helpful. Amazing deals! Amazing service.
Thank you Michelle!! For the wonderful service you rockπππ
They dont even try to talk english. Had me waiting for over 20 mins while the lady behind the counter talked on the phone. Lo0oked at me once and barely acknowledged I was there. I ended up walking out and drove to another Metro.
The engery is real true customer service 10/10
Michell was very helpful in fast in the service.
The worst customer service and they ripped me off. The SIM card was never even activated and the charged me $89. Dont go to this store unless you want he worst service ever!!! I give them negative 10 stars!! Dont trust them.
I had a problem with the phone I had just purchased and i went in and was able to exchange the phone for any phone i would like and pay the difference. The associate was very friendly and helpful. I will continue to shop here for my metro phones.
Great and Fast service with Michelle
I had problems with my phone. She tried to fix it but couldnt so I had to buy another one. She made sure everything transferred before I left
She so nice...
Great customer service.
They have TERRIBLE costumer service
The staff try to cheat you. Be careful
This store is a joke, the people working in it all claim ignorance about Metros products and perform all sorts of chicanery with your money. They are dishonest and are simply trying to make a fast buck.Please DO NOT use this store.
Very bad, they sell Chinese products of very poor quality and when you claim to change it they are very rude and do not respond for their bad products
Michelle was super super great
Great service
Great services and customer service in spite of some issues with a Recall that has not been solved as of yet.
Love MetroPCS
Great store
Great location
Excellent work
Good deals
Good service
Sold a phone to a minor
Good phone
Excellent service