Been using Parts Authority for decades in NYC as my dad was a mechanic and they were his suppliers. Its been a few years since dad passed away, but am so grateful we continue to enjoy his discounts on parts as its more like calling old friends for what you need. In other words, I gotta guy... that said, here I am in South FL and need brakes. Couldnt believe the prices I was being quoted. Not terrible but just not what Im used to. So I call my guys in NY and they tell me theres now a location in Pompano. Thank God & Thank Dad!!! Saved over $60 and only had to drive 15 mins north. Thought Id have to have the parts shipped.Special NOTE: look at the pics. This is a warehouse distribution center. So you wont see a fancy storefront or aisles of air fresheners next to wiper blades. If youre not paying attention youll pass the trucking bay and the tiny door with the address. See pictures. Excellent service, prices and parts I trust.
Great service from Mr. Joshua. I got there very early and he noticed me waiting outside. He asked what item I was picking up while he was walking to open up the facility. Before doing anything, he went to the locate my item. I was in and out within 5 minutes. Thanks
Cheaper, fast service
This is a bad company to do business with it’s run very poorly except for one or two people management is horrible I know because I’m having a lawsuit with them pending and if you can find another place to do business with you better off they care about one thing and one thing on me is making money they do not care about people or their customers or anybody else
Recently I have been very unhappy with the people here . Folks answering phones like zombies and seemingly not wanting to do thier job. To bad since yhe products are good in most cases. Time to make the move to worlpac. Good bye IMC
I am disappointed with this company ever since our sales guy steve left the company a few months ago I have been greatly dis appointed, I have left messages for our new sales guy to call me and he has yet to call, every time i call to order a part or ask a question i get a different rep and some of them are un pleasant to talk to and not even in the same state or country. It very bothersome that I cant have a sales guy who is local and assigned to my account and is willing to help with any issue, if a part does not show up i call and the next rep has no clue as to where or why and i have to be on hold for long period of time to find out my part has never left the building. So i will boycott this company for the time being
My salesman Gary B is awesome, always helpful, so this review is for him ...
This company consistently keep disappointing. We are done using this company. IMC is GARBAGE!
Always have the parts I need for the very best prices !
More than part,