I’ve had four or five broken into windows since moving into downtown Portland and I’ve come here for every single one. Today was another disappointing morning where I realized it had happened yet again, and I got off work early to get this done so my car was safe to pick up my son from school later. They gave me a reasonable price, were SO FAST and squeezed me in, and just always delightful. I love supporting a smaller business who really cares about their customers. And honestly, I’m sure I’ll see them again but hopefully not soon.
They took care of my windshield replacement the next day and customer service was the best. I will definitely be going back to them. I had called other windshield replacement businesses and they were overpriced and scheduling days out. So I got lucky finding these guys :)
I came in with a perfect condition door, and frame.I left with a crooked door that won’t close right, and a section of paneling around the door was broken, thrown away, and then they told me I brought it in like that, and the cameras would prove it. They found it because they were lying to begin with.Then I asked them to bring the door back to the condition it was in, and the guy got aggressive with me. He walked away, I got in my car to leave, and he came back to my car, opened the door, and threatened me if I didn’t get out, because he was taking the window (I PAID FOR ALREADY) back. I tried to close the door, and he wouldn’t let me, standing in the way, getting in my face and screaming at me.I’m considering filing criminal charges against him, and reporting the company to the BBB.I have photos of the poor work, and a video of the assault for anyone who dares question me.
They did a fantastic job replacing the windshield on my Civic. Covid made the parts scarce and they had to keep it overnight. They were very professional and apologetic for the wait. I picked it up the next morning and as an added bonus they cleaned the inside of my car better than I have ever done it myself! 5 stars for 5 star service. They were super friendly, as well. Definitely recommend them.
I highly recommend them. My vehicle was broken into late Saturday night. I contacted them late Sunday morning and I had an appointment the very next day. I was in and out in just over 30 minutes with a new passenger window for about half the cost of some of the advertised places.
Came home from a vacation to New Mexico to a broken windshield. Called Marcus for a quote and in less than 24 hours I had a new windshield. Excellent service!
I had a good experience with them. They are friendly, fast, and they set realistic expectations on time. I can tell that they genuinely care about doing a good job and making sure that their customers are satisfied with the service provided. They want your business. They do their best to get you to choose to do business with them.
I discovered on a Friday morning that my Jeep had been broken into and these guys were able fit me in that afternoon. They also helped me search for my wallet when I realized it was missing and then allowed me to pay them using Cash App since my credit and debit cards were gone. Rad day obviously but these folks made it a little less paincul. They were so professional and friendly and positive. I will always take my vehicles here.
Awesome, fixed my window at a reasonable price in under 2 hours. They take card so literally no complaints. 10/10
Fantastic service! Called them at 7:00AM they were at my house by 8:30 and finished by 9:15! Highly recommend. I will definitely use them again if needed. 5 stars!
It so happened that it was required to replace half of the windshield on the track. Although the guys did not have glass available, they still did everything promptly. everything was done cleanly, professionally. respectful attitude. thanks a lot.
Was absolutely floored with my experience with mobile auto glass! My car was broken into and Safeflite quoted at me a week out for over $450. Called MAG and they got me that same day for half the amount. Not only was the savings huge but they also vacuumed out the shards of glass in my back seat without saying anything, that’s great service! AND waited for me to get back to my car from a slow bus route after 5:00. Will be recommending and coming back
I cant express just how impressed I am with all aspects of my experience with them. From the people answering the phones and making appointments to the technician that installed my new windshield, the service was impeccable! Henry, the technician, had to come out to my home in Vancouver several times in one day because of issues with my windshield and he was extremely professional, personable and timely.....thank you Henry for all of your time and expertise!!!! I called multiple companies for quotes and this company was extremely well priced. I can not recommend them highly enough- 5 stars plus!!!! Thank you everyone for everything, Mobile Auto Glass!!!
Had drivers side window smashed out of our Volvo. I called they said come right over and they replaced it in 1.5 hours. Super nice people and did an excellent job.
Company that clearly cares about their customers. Will come here permanently for glass needs from now on.
Hands down 5 stars! If you have insurance to help with your payment, leaving you to only pay the deductible, they do that here and it was effortless. I just called my insurance company, filed my windshield claim, provided Mobile Auto Glasss info and that was the last I heard about it.I called another shop and they were booked out for 9 days but they serially referred me to these guys after I explained my time constraints. That just blew my mind.These guys came to our place and literally had our windshield swapped out in an hour! Convenience at its finest. They even offer same day service upon availability! And the best part you ask? It was the same price if not cheaper than any place you would take it to, leaving you either stuck sitting in their waiting room while they swapped it out or worst dealing with rides to/from.Great warranty and very friendly service tech and customer service rep. Definitely recommend them to anyone who has a windshield or window that needs replacing.
Friendly, fast and very competitive. Hard combination to beat.
Good price.Quick turn-around.Friendly staff.But just eh install quality.Glass was installed slightly off-center.Weatherstripping was poorly trimmed, resulting in ugly corners.One of my plastics wasnt snapped in properly.Minor hairs of adhesive on the inside of the window.Even the rear-view mirror wasnt fully seated.Perhaps my dirty car influenced the quality of work, or maybe it was the heat today. Regardless, Im not sure yet if Id be a repeat customer.
Friendly! Great price. Great craftsmanship. Speedy work. Whats not to love about this company!
My car window was smashed in, but I could not have asked for a better experience! They worked seamlessly with my insurance, were incredibly kind, and having the technician come to me and fix my car while I was at work was perfect. From the employees who helped me over the phone, to the technician who went above and beyond to help me, this was one of the best customer service experiences Ive had in a really long time. Thank you SO MUCH! 10/10 would ABSOLUTELY recommend them to anyone who is in the same boat! They made what could have been a terrible day, that much better.
My windshield had a spreading crack, and they were able to send a technician to my house the very next day. The new windshield looks perfect, and the service was more affordable than I expected. Highly recommended!
They are friendly, knowledgeable and fast. Took my Audi in there with bullet holes knocking out my passenger and front windshield. I dropped my car off at the appointed time. And it was finished in under 3 hours be and I was driving away!
Overall, great experience. Last minute they were able to get me in for a door window replacement after a break-in. Quality of the job is top notch at a competitive price, about $100-$150 cheaper than everywhere else I looked. My only complaint is the lack of transparency, dont tell me the job is going to be done in an hour and a half and have me wait around when it is going to take 5 hours because youre so busy. Being busy is great, Im glad youre getting good business during these times, but next time dont leave people sitting around waiting and telling them just a little bit longer.
These folks were incredible. Got us in 30 minutes after finding our car window smashed, they cleaned the glass on the seat, and had a new window in place within an hour and a half. They were warm, funny, and incredibly friendly. Plus, the rate was the exact amount they quoted on the phone. These folks went above and beyond, saved the day for us, and deserve 20 stars instead of just 5.To anyone looking to take care of a car window issue, these are the folks you can trust!!
Did a great job. Didnt take long at all. I recommend
By the way, there is a national glass shortage! And unfortunately, my car was broken into this morning. Statefarm did an okay job of helping me on a weekend but I still had to call around and find a company with available glass on my own.I called Mobile Auto Glass and immediately, Marcus ordered my glass! Will be here in 45 minsOn top of the good news, I had issues with my insurance company and Marcus spoke to them directly and expedited the claim so I pay my deductible instead of paying out of pocket and rather than being reimbursed later....Thank you so much! My window is currently being replaced/repaired and vacuumed.
I used mobile auto glass to replace my windshield. They were able to get me in much faster than safelite. Communication was great, and my windshield looks like nothing ever happened. Highly recommended
ABSOLUTELY 100% exceeded my expectations!!When I called about my car window problem, I talked to and was impressed with the lady (Mary) who genuinely listened to my situation and answered all my questions honestly and suggested I stop by that day before they close to see if they can help. So I drove over...When I checked in, she immediately got her glass technician (Jose) to stop what he was doing and to immediately assist me. I was thinking, WOW!! Without hesitation, he went to work on my window and repaired it within 30 minutes!!He was definitely knowledgeable and confident as he explained to me how he repaired it and that I wouldnt have to worry. Its been about 7 months now and no issues.Overall, it was a very PLEASANT and HIGH QUALITY experience from a small local family owned business who seems to really care about the customers they serve in their community.1000% Highly Recommended!!
The job is done really nice and for reasonable price. Service is really professional and good except for the lady in the office. I told her 3 times I have two cars so I have to come back for the second one after work once I drop off another one so please leave me a key and send the picture. Of course I came and could not get inside my car. Because there was no key. I dont understand how can you waste peoples time like that, the drive here was 40 minutes one way.
Fast, friendly, and wonderful service. Can’t recommend these guys enough.
Windows Tinted..Just picked her up from @ Mobile Glass in NE PDX. Off Lombard next to I5. Included brake light tint. This place has replaced my windshields, sunroofs, and car windows on several rides. They also do Vinyl car wrapping. I highly recommend them, their service, and their work. Se Habla EspañolAsk for the special Mr G first time special discount#Audiclubpdx #audis8d4 #Audiquattro #audifamilyman
I had my car broken into when visiting Portland and I called up these folks and 10 minutes later I’d dropped my car off to them. They were able to replace my window in an hour all while being super kind and friendly. I’d drive down from Seattle if I had to get my window repaired again! Seriously thank you so much to this team of incredible people!
Absolutely happy I called Mobile Auto Glass! I had a great experience on the phone and then in person. Best price, convenient location, and super efficient and friendly staff. Would highly recommend. They did a fantastic job. :-)
Wow! Needed my windshield fixed asap as the crack has gotten worse by the day. While all other auto glass shops have 2 weeks or longer to get an appointment, these guys got me scheduled within 2 hours, same day; what an experience this was! From setting up my appt with Mariela to meeting Henry who came out in the 117 degree weather to fix my windshield, it reminded me of how one can excel beyond their competitors — and this is why. Prices were also much less in comparison. So happy I found them. Thank you!!!
Good service and good people but the quoted hour and a half timeframe was more like 3 to 3.5 hours but if thats my only complaint then theyre doing pretty good.
I stopped in today to get a price on BOTH my windows that were broken by thieves. .They were (not the crooks, but the staff at Mobile Auto) very professional and personable, gave me a great competive quite and made me feel at ease that they could competently replace my windows. I have not had the windows replaced yet, so I will complete this review when theyre done. I think this shop actually CARES and wants to please his customers!
I literally sat there for 10 mins and my window was done. The entire time from when i called them to getting back in my car with new window was exceptionally FAST. I WILL NEVER GO THRU ANYONE OTHER.
Was able to get an appointment the very next day in which they drove to my house quite a ways away and fixed my busted drivers side window in my driveway. Very courteous and professional the whole time. Doesnt get much better than that. Thanks!
My two back windows were smashed while I was at work this morning. I asked for a quote online and they called me within a half hour to get my appointment set up. After work I went to the shop, there were a ton of other cars being worked on, but they still had me ready to go within 1.5 hours. It was a relief to get this taken care of so quickly on the day it happened. Awesome service! Thank you!
Almost half the price of other places I called. They answered the phone Sunday morning and made me an appointment for the next day after I got off work. They showed up bout half hour after the appointment time which was fine and the two guys were very professional and the quality was top notch if not better than OEM. I would definitely recommend calling these guys first or after you get another quote because they are amazing!
Not only were they not able to install the passenger window correctly but they dropped something on my sunroof and didnt tell me about it. Now I have to make a second claim to my insurance. After 4 attempts to install this window I had to take it somewhere else. The second place told me that damage had been done by the previous installer. Do not have me come over there 4 times in a row to pick up my car when it is obviously not installed correctly.
I got a great deal on my 2004 Honda civic.
Very friendly staff. My rear windshield broke and they did a good job replacing it in a timely manner. My rear windshield wiper nut cap cracked but they ordered a new one for me. That took some back and forth, but ultimately came to a resolution.
My car window was smashed from a break-in. I had another company who was going to come by and fix it but, they had to cancel because they were booked.I called Mobile Auto Glass at 8am and they said they could be at my place at 11am. I think they were done in under 35 minutes. They were able to get out the glass, very professional, and appropriate pricing for the glass, installation and mobile service.I would highly recommend Mobile Auto Glass to my friends and neighbors and if this ever happens again, I know who I am calling!
I called 5 different auto glass businesses before this 1. All of them had rates up to a $100 more. And they were all a week out. When I told him that the cheapest rate I had was x amount, he beat it by $10 AND did it same day. Excellent service, great job, friendly staff.
These guys are great! I brought in my work vehicle to get a new windshield and even though they were about to close, the crew worked really hard and stayed late to get it done. I asked about window tinting and they stayed even later to get the tint installed. The front desk reception office was super friendly as well. I will definitely recommend Mobile Auto Glass to all our friends and family!
Today was a very good day. I called Mobile Auto Glass and that same day was seen by there friendly staff. My windshield was changed in about 45 mins. Through the whole process I was aware exactly what was being done. The employees where honest about questions I had. They let me know they dont specialize in those areas of concern I have and directed me in the right direction. Thank you!!!
Really helpful and flexible to work with. Professional and well priced! I would definitely use them again! Five stars!
Gotta shout these guys out 🙌I had my window smashed in and needed a quick repair.I called about 4 other shops that promised me a call back and didn’t, or we’re at least a week out.Mobile Auto Glass called me back with an appointment and the part in less than 30 minutes and got me in next day.Great work, can’t even tell it was ever missing.
Great work at competitive price. Got me in same day after my car window smashed, so HUGE plus. Forgot to call me until EOD although repair done within hours. Overall would go back.
I was mostly pleased with the window replacement I had done here. Quotes on the window from other companies were nearly $100 higher and the technician was available an hour later to come to me which was fantastic. The window looks great. However, there was a minor scratch left in the interior of my drivers side panel (pictured). Assuming this wouldn’t occur with a more expensive company which is purely speculative, I still would have gone with Mobile Auto Glass since they were so much cheaper and quicker. Would still recommend unless avoiding something like a scratch would be worth an extra $100-$150 to you.
Professional, straightforward service, quick turnaround and transparent with results! I had someone commit thoughtless vandalism on my truck in downtown Portland while on vacation. I needed same day turnaround to drive up to Mt. Hood to ski with my brother and girlfriend on my first vacation in a year.Mobile glass got my window fixed in a single day and were transparent when the only thing from the repair was a slight squeak of the window action, which they believed would subside after a bit of cycling the motor. The matched the tint, and got the glass installed in less than 4 hours. Hero’s of my vacation.For a day turn around I couldn’t be happier. Thanks so much!
I called so many different auto glass shop just for them to tell me they didn’t have my window or to go look at salvage. the lady on the phone was extremely nice and so very helpful. they were able to find a window for me same day and replaced it. will definitely be doing business here again. GOOD JOB MOBILE AUTO GLASS
I called right before close and he got the part ordered for me really quick? He was so kind and came quickly and did an excellent job. I definitely recommend!!
Been doing my glass with these guys for 10+ years you guys are the best thank you!
Great Value, Timely Service, and Super Friendly Staff. Bonus: theres a delicious Burrito spot across the street.
These guys are absolutely amazing. Worked with me on schedule and cost. Highly recommend. Outstanding.
From clear, friendly communication to excellent work and explaining all the options available to fixing a leak on my 1998 Jeep TJs front windshield, I couldnt be happier. Will take all my auto glass needs to Mobile Auto Glass as long as Im in the greater Portland area! You cant go wrong with these guys!
After the tragedy of having some creep come along and decide to take out their bad day on my car window...this place was a Godsend! The receptionist to the techs treated everyone with respect. The service on my window was fast,fair, and exactly what I wanted. Thanks (I think I told the receptionist i love you.)
This place is amazing. My cars side window got hit with a pellet gun and was completely shattered. Within 5 minutes of calling they found a replacement and got me in same day. The car is old and the power windows do not work too well. Not only did they fix the glass but now the window works better than it did before the damage. SERIOUSLY IMPRESSED!
Did two .. van and ranger. Did a great job. Ty
They delivered my windshield for install and did not bring the required adhesives. The installer left and said he would be back the following day with the materials he needed and two weeks later my windshield sits in the garage and Mobile Auto Glass will not honor my apportionment and says they are booked months out. As a bonus, no other installer will put in a windshield they did not deliver. When I called today the person at Mobile Auto Glass told me that the installer had quit and refused to comeback because I was telling him how to do his job. Very unprofessional and completely fabricated line of BS.
Our van needed a windshield replaced due to a minor accident. On coming truck lost a drivers side mirror as he crossed a RR track. Our dash cam caught the action and we got the phone number from the truck. Responsible business owner paid for the replacement. Video was clear what happened.Spouses research found they had best price in town for high quality parts. They do all your cars glass...for all kinds of cars and trucks. We highly recommend. Fast. Affordable. Experts. Customer service is cheerful and knowledgeable. Owner Marcus has worked in the business now about 20 years.
They were great. Got us in within 30 minutes of calling for a same day window replacement. Quick service. Very friendly staff. Great value.
There great people and works with you
Outstanding service, had front windshield replaced, seal area was damaged they went above and beyond to make my vehicle great again, The only mobile windshield replacement business in Portland that was willing to come out the same day, I would definitely recommend them, support your small businesses in Portland...
Got me in and out very quickly after a smashed window. Insurance paid for it so I dont know the cost. Very attentive and helpful when I came back with a concern.
Ridiculously easy, fast, well priced and great service. Replaced my windshield at my house without me lifting a finger.
This place was so helpful being from California the owner gave me a time he would finish. All other places we tried calling couldn’t get to us till Monday. The staff at mobile auto glass were so nice also highly recommended
Had rock chip repaired, looked worse after repair then the original chip.
Excellent customer service and result. Called on short notice and hoping to head out of town ASAP. They told me to come right down and did the work in 30 minutes. Friendly and fast. Price was fair too, especially with it being a rush job.Good folks!
I had a great experience here. Timely communication, good site procedures, friendly staff, quick and quality work.
They are so kind and helpful. I had the best experience getting my windows fixed after a break in. 10/10 would recommend to everyone and go back if I needed anything.
Woke up to a smashed car window (classic Portland)...thankfully Mobile auto glass was so helpful and speedy! Amazing customer service! Thank you!
Very fair prices on there material, great customer service & willing to bargain with pricing.
Great service, good people, very high value work for the comparative price of others in town. 100% recommend.
They were courteous did a good job thanks guys
This place was awesome from Sunday when I called because someone broke into my car to the replacement and vacuuming out my car of ALL the broken glass. They were so kind. I didn’t expect for the glass in the back seat to be vacuumed, or the pieces that made their way to the front seats and dashboard. They took out the cardboard box and plastic I had used to seal the hole. They went above and beyond and I’m so grateful to have found this place. Not too mention the front desk woman letting me know where I could get coffee and walk around. I couldn’t be more grateful.
Unfortunately someone broke into my car while I was hiking the Ridge trail (note: do NOT park at the small pull out by the entrance to the trail near St John’s bridge) after sunset on a Friday night. I didn’t want to leave my car out as it was forecasted to rain the next day *and* my partner’s car was recently stolen last month from our gated apartment complex when the gate wasn’t working... (the stats about Portland’s car crimes are true apparently).I called up Mobile Auto Glass at 8pm since they were open 24 hours. Marcus came over to meet me at the shop (a 45 minute drive from where he was too!) so he could lock up my car. A huge relief. He said he would have my window fixed by 12pm the next day - he had it done before 10am! Superb service. I’d def recommend this shop to anyone!
If you have any glass issues, go with these guys. This isn’t my first time getting my glass fixed and Mobile Auto Glass definitely stood out with their responsiveness and quality of service. Having no locking trunk, I needed to get my window fixed fast. Marcos and his team took great care of me. The front desk was also super friendly.
This fine shop replaced my windshield so quickly and expertly that I am popping for joy.A very friendly family business with very reasonable prices.I could not be more happy.I recommend them to everyone.
Amazing customer service! I got it fixed the SAME day..I am very very happy with the service and highly recommend this company! Very reasonably priced
Best prices, fastest service and finest customer service. Go here for your window needs.
I called at 130pm. New window by 4pm. Cleaned all the broken glass and service was excellent.
Woke up this past Saturday morning to find the back window had been smashed out of my car. I was worried that I would not be able to get it fixed until Monday, but Mobile Auto Glass was open and got me in immediately! I wanted to get my car detailed as well so I asked Marcus if he knew anyone and he gave me a great reference, In & Out Detailing. He even coordinated with the detailers to pick up my car from the shop so I could pick it up from the detailers at the end of the day! I took the car in to Mobile Auto Glass at 2pm and I picked up my car from Cory, the detailer, at 6pm waxed, clean (inside and out) and with a new rear window. Excellent experience and collaboration between two great local businesses! These guys are willing to go the extra mile for excellent customer service!
Exceptional and speedy service! The owners are very willing to work with you & get your repairs completed quickly. They work directly with your insurance company to take care of your claims. They are friendly, professional and courteous. Couldnt have asked for a better experience. I would definitely recommend this place to others.
Best price in town.great job .very nice people to deal with
Marcus was extremely professional. I brought my car in on a drop-in and he greeted immediately. He said that my chip would not spread and that if he did any work it would spread across the window. I appreciate his honesty and, because of that, I will definitely bring in my vehicles the next time they get a chip.Thanks Marcus and family!
Great, fast, friendly service! I appreciate the lifetime warranty as well.
Ive used this company twice now and each time Ive been 100% satisfied. They come to you and are alot cheaper then some of the other places around Portland who are super overpriced. I definitely recommend them and will use there sevice again.
Great products, very very very busy which means reasonable services and very respectful....
Awesome service! Extremely fast and great quality work. Same day scheduling and fixed within an-hour. The owner is also a very nice gentlemen. Thank you for a great experience replacing my windshield.
Great service, called early and they got me in same-day for a regulator replacement.
Truck broken into last night; smash n grab. Called at 7:30 in the AM and they had a tech come out at 10AM to my house to replace the window, complete with tint. Excellent service!
Friendly service, reasonable price and a job well done.
Excellent, prompt service and the price is unbeatable for window repair.Its terrible to have your car window broken, but this company does a fantastic job repairing the issue.