Working with the team at Navis Pack & Ship has been excellent. We recently moved into a new house have been using Navis and their White Glove delivery service for all our furniture orders. Not only are they extremely communicative and prompt, they are also incredibly flexible with managing all of the shifting timelines due to Covid-related delays. Theyve made the entire process easy and have gone above and beyond, including installing extra hardware in a coffee table to ensure it posed no potential tipping risk to our infant twin daughters. Its a pleasure working with the Navis team and I will continue to use them for all future delivery and shipping needs.
I contracted with Navis (Portland) to move belongings from a storage unit from Portland all the way to Boston. The unit was packed since the end of 2019 just before the start of the pandemic and I wasnt able to move it until late 2021. Despite the fact that I wasnt even in Portland and couldnt make it out, Navis agreed to open and pack the unit after I got a friend to show up and mailed them a key. They were very professional in terms of giving me a quote, discussing the whole task, and answering a lot of questions from me. There were no high pressure sales tactics or exuberant promises (which I got from some other companies) and I took the initiative to formalize the deal. I was very worried about the long cross country truck transport, which included multiple transfers, but in the end almost all of my belongings arrived in excellent condition. The best part was starting up my desktop computer, which had been in storage all through the pandemic and the Portland heat wave, and contained valuable data, code, and personal files that I had forgotten to put on the cloud. It survived the truck journey and started up with no issues at all. Overall I would definitely recommend Navis, as they are professional and seem to take a sense of pride and responsibility in their work.
We have been partnering with Navis White Glove Delivery team over the last two years and have been consistently impressed with their professionalism, accuracy, and expertise in our installations. We believe the true measure of a team is how they respond when faced with a challenge. We had several sites deploying in the same window and they expertly scheduled, delivered and installed our products with expert care and attention to detail. Their inspections are rigorous and we are able to process claims on manufacturer damaged items quickly and easily.We highly recommend working with Navis White Glove team, and look forward to many more installs with this special group of professionals!
As I put the other day in a review I gave to the same company but from Las Vegas. It is always a pleasure to work with this company. For us it is a peace of mind since it is as if a member of our company is doing the work. We do not doubt it, whenever we have to pick up an optical equipment, somewhere in the USA, the first thing we do is check if Navis Pack & Ship is available in the area.
We had a family heirloom grandfather clock we needed moved across the country from Portland and we were not looking forward to that. Like anyone else we were trying to get quotes to see what we were looking at. What immediately stood out for us about Navis was that they were local (503 area code), sent a couple of example pictures of other crates they had done and seemed to give more details on the process in their first quote. We debated for a day as Navis was a few hundred dollars more than some others but we felt like the extra was worth it to get the clock safely to us. They scheduled a day and time to pick up the clock, were right on time and honestly seemed genuinely friendly. What was more is before they took the clock they removed the pendulum,which I guess was important to not ruin the internals of it, had no idea! The next day we got a set of documents to electronically sign which was easy and fast. Two days later they sent us a tracking number. Once the clock got to our home we saw the need for a well constructed crate! My husband took out the screws, popped open the lid and there it was, safe and sound just the way we had given it to them. While I dont imagining needing them anytime soon, if we do they will not only be our first call but the only. Thank you Navis Portland team!
Used a team of 3 guys to move all of my furniture out of my house and into the garage so we could install new carpet.The showed up exactly on time, had called in the morning to confirm and did an excellent job of moving without any dings. Great guys that I plan to use again when we move. Cheaper than the amount of beer I would have needed to buy if I got my friends overCheeper thanv
Great service crating our $8K stone 3 salmon 400 lb sculpture. Great craters and on site staff. Friendly, experts and efficient. Better schedule early, very booked. Works with client. Not 5 stars, 10 stars.
I guess the can store packages. They did amazing packing a Sentimental piece of furniture . Stained glass lamp for me. I didnt trust my self to pack. They are locally owned and amazing owners. The manager is amazing. Must trust them with any delicate furniture .
International Shipping can be scary. I had never shipped to NZ and finally the time came. I dropped all of my life and families goods at Navis. It took time....to pack and organise. Then to organise the NZ side of it. Time to get here. I was nervous. When my shipment arrived from Oregon....the delivery crew here told me that it was the BEST packed shipment that they had ever received from the States. They told me that they had previously returned shipments to the States because they were I would have been gutted if that was me or if things were broken. . Not one glass was broken. Even my trunks were packed again in boxes. The care that Navis took was so appreciated. Its not easy moving overseas. I cannot express my gratitude for having it all taken such good care of and arriving so nicely. Wonderful job Rebecca Newell and team!
Sadly previous review was the packing process, but when shipped by movers and opened, our expensive 15K carved stone salmon was damaged; fins broken off and piece of art ruined. When company was contacted about damage.... CRICKETS.Navis contacted me after the above by email about original review, 3 months after problem and are blaming movers. Of course. I watched movers. They were careful and nothing on top of crates. But lets blame them and not the $700 crating service. What did I pay $700 for?