Very helpful and full of advice even though he didnt have what I needed for a 3/4 violin. Will definitely be going back for anything we need when we move to a full-sized instrument.

Before my father passed away he gave me the violin that was passed down to him. It was from the late 1800s and he didnt play so it had been neglected for some time but still appraised for $3000-$4000. I wanted to learn how to play so I took it to John Cooper at Acoustic Artisans to have a peg fixed and new strings put on. He quoted me a price of $80, told me it should be done in about a week, and that hed give me a call. Two weeks went by and I hadnt heard from him so I called him and left him a message. Another two months of calling and emails before he finally got back to me. He explained that my violin was all finished and ready to be picked up but he was in the process of moving his shop and it was packed away so I wouldnt be able to pick it up for a few weeks. He said hed give me a call. A few weeks go by and no word. I start calling and emailing him again and showed up at his studio from time to time. He tells me the same story, that its packed away. He always had an excuse of going out of town for a few weeks and wouldnt be able to look for it until he got back. This went on for the past 10 years.Despite wanting to see the best in people and give him the benefit of the doubt, I contacted both the police and a lawyer and they said that unfortunately there wasnt much that they could do for me. So I had no choice but to just keep following up. I called him multiple times and spoke to him in person, explained that it was one of the last things my dad gave me and Id give anything to get it back. I called him, again and again, and left message after message. Finally the other day I called and he called me back and said he had found my violin. Excited doesnt even begin to describe what I was feeling. I ran right down to get it.When I got there he presented me with a violin that clearly wasnt mine. My violin was a beautiful, deep, red color, with a distinct crack down the front of it. This one was a light tan, no crack, 1 broken string, 2 missing strings, and a missing peg. He insisted that it was mine because you could clearly see where he wrote down my name and phone number on the neck from when I dropped it off (10 years ago. With the new number I got only 2 years ago). I know Ill never see my beloved violin again so I took this one and left. I took it to another, more reputable luthier, to have it looked at. He said its from the mid 1900s and not even worth $25. In addition to the strings and missing peg, the other pegs dont fit, the bottom has separated, the button is missing, and the neck is set far too high.He said that hes knows of a few violin makers around New England that have a history of doing this and I was unfortunate enough to meet one. He said theres not much more I could have done. As soon as I walked through the door he had no intentions of ever giving my violin back and most likely sold it a long time ago.