I cannot speak for the product(s) sold/represented here, by I can say that the management staff (Suzanne) and salesperson (Nicole) are only out to make the sale and get you money. They will not follow through on customer service after the fact. This based on their former company Office Works. After spending tens of thousands of dollars, they have completely blown us off in resolving a true flaw in the design of the product they sold us.FOLLOW-UP - Apparently Google Reviews does make an impact! After the publishing of this review, we finally received the service we had asked for. The solution was simple, just required some effort. For this, I am adding two more stars (three total) and limiting it to that because it shouldnt be this hard to get service.