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AutoSource Post Falls
1349 N Beck Rd, Post Falls, ID 83854, United States
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AutoSource Post Falls
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E
Review №1

Okay... So a lot of people in this area have this stigma about rebuilt titles. I have bought probably a dozen rebuilt titles in my lifetime and every one of them has turned out to be one of the best cars Ive ever owned. Cars start out with a salvage title if theyve been deemed salvaged. Then if they pass the state inspection they move up to the rebuild status which is good because it passed state inspection so obviously it was fixed correctly. After all we drive the car, not the piece of paper that we keep in our safe at home known as the title. It is a way to save up to 50% off a car that you could not afford otherwise and in 99% of the cases, you dont even realize youre driving a rebuilt title and no one else knows it either so what a great way to get the car that you couldnt normally afford. People… stop letting rebuilt titles be the stigma that they are and give it a try because I have never had an issue in over 38 years of driving with all my rebuilt titles. Here is a picture of a flawless Corvette I bought. It is a 2003 C5 Corvette with only 50000 miles for just $7000!!! You cannot buy a 2003 C5 with super low mileage that is near show quality for $7000 anywhere. In this particular case it allowed me to buy a Corvette that was really in fantastic condition for half its value! I drove it for years and had not one problem with it. And this is just one example of many that I have. Also... That Ford F150 Platinum in the background was worth $30000 with a clean title and I paid $15000 for it because of a rebuilt title. Low miles again and not one issue with it ever!

Ja
Review №2

I set up an appointment with Ahmad, and got there late Friday afternoon. He went above and beyond to make sure my wife and I had what we wanted. Over the weekend I had a few questions about the vehicle and he was quick to answer. I would recommend anyone to go here for a car. You will not be disappointed!!! Keep up the good work, Ahmad! You rock!!!

Ka
Review №3

Ivan was amazing to work with! Seriously no hassle at all and he observed and listened to everything I wanted in my Subaru. I will be going back for my husbands next vehicle!!! Thank you Ivan!Edit:We had a few things to get repaired and working with Theresa was amazing. Thank you AutoSavvy! We will be return customers for sure!

Ta
Review №4

I just bought a car from them. They were a little bit difficult to get a hold of after I saw the car on car gurus but I did get in and out pretty fast and they helped me get the car back to my house which is 30 minutes away. I like the office space and they had a nice little Keurig station while I was waiting. They don’t detail the inside of the cars like I’m used to but they did wash/vacuum.

Br
Review №5

Ahmad is the absolute BEST sales associate that my husband and I have ever worked with. He was very helpful, never pushy, listened to our wants and needs and was quick to answer any questions that we had. He made our car buying experience smooth and refreshing. I would give Ahmad a 10/10 and would highly recommend him for your car buying needs.P.s. he deserves a big bonus!

Am
Review №6

We have had a few problems with our car but Connor has been more than happy helping us with our needs and what is going on with our car and our warranty. He really has helped us with any questions we have and always gives you a call back which is really important to me.

Ka
Review №7

Great team to buy a car from. They had a good deal on a vehicle I had my eye on for a while. No hassle, very smooth process from start to finish. I recommend Deejay, he was awesome! I was a little worried about the vehicle having a manual transmission because Ive never owned a car with one, but Deejay literally taught me on the spot 🤣. Well enough too so that I could drive it safely back to Spokane. They offered me a great deal on my trade-in as well. I walked out with a lower rate, monthly payment, newer car with only 9.5k miles, and the ability to drive stick shift. Also, shout out to my finance guru, James! Great customer service all around. Thanks guys!

Sc
Review №8

Very helpful staff, everything was as stated on the phone including some scratches not visible in the pictures. Also we’re very willing to work with me on the price to reflect the damage. Would highly recommend them!

Ka
Review №9

Sally was really helpful and easy to work with. As a first time buyer I didn’t have any experience with financing or anything like that, but she was very patient and informative. It made the process that much easier!

co
Review №10

Sally, Ahmad and Connor were extremely helpful. They were upfront with all regards to the car and did not hesitate to answer my endless questions. They worked with my schedule and helped me out any way possible. Sally went above and beyond keeping our kids busy while we signed paperwork. Also, the paperwork went much quicker than expected! A great experience all around and I feel comfortable that I got a great deal on a high quality vehicle.

Be
Review №11

I was so impressed with the service that I received from the moment I walked into their door. I told them what I was lookin4g for and within seconds I was looking at the SUV that was intended for me to purchase. I wasnt looking any further. I highly recommend Auto Davy for anybody that us looking to purchase a vehicle. Effective, friendly, and they will take care of what you need.I walked out and drove the Jeep home. I was so excited to get what I needed. Thank you all for taking care of me abd and I love my new vehicle.Becky Ellison

Jo
Review №12

Had a great experience here. Was a very stress free experience. No pushy salesman, or hassle. Plus the prices were pretty amazing.

Ab
Review №13

Purchasing a vehicle through here was by far the best experience iv ever had when it comes to purchasing a vehicle. Deejay was on top of things and had all the paperwork ready for me and the car ready to test drive. I was a little nervous and was expecting to be disappointed as I have had bad experiences when buying a car from other dealerships, but that was definitely not the case here. I Love my new car and will be recommending Auto Savvy to anyone looking for a vehicle. 😀

Ca
Review №14

Sally is a sales expert. She was busy all day and needed to juggle multiple customers at a time, did so with ease and still made us feel valued.No haggling but are very willing to make concessions on minor cosmetic issues for repair. Very pleased with our purchase! Would shop there again and definitely recommend friends and family.

Al
Review №15

DeeJay was amazing. Never haggled me once, let me drive the cars I wanted, and got me a GREAT deal on my Subaru. Thank you guys!!! I love my car!!! ❤️

Jo
Review №16

My experience was amazing!! I’ve been in Auto Savvy, Post Falls twice, and my sales representative was Sally Thompson, amazing person, she went out the store to get me, she súper organize, her work area super clean, and she is an amazing person, with her I felt that she care and I have never felt like that with previous venders. I would definitely recommend her to all my friends and family. You guys did a good job putting her in your team, and I’m really great full!

Ma
Review №17

I highly recommend AutoSaavy if you are looking to buy a car! The people there are friendly, attentive, and straightforward. Sally was my “people”, and she was great!

Al
Review №18

I love buying cars from Auto Savvy! Can’t beat prices in these Quality cars.

jo
Review №19

I arrived to a very polite and professional sales man named DeeJay. I let him know what I was interested in and he took his time and was very patient, since I had to discuss options over the phone with second purchaser. They were straight forward and were not pushy when it came to purchasing. Will definitely recommend to others. 100% satisfied!

Ti
Review №20

Service was great and staff was very prompt in helping me get the vehicle I wanted. Very happy with my experience.

Br
Review №21

Very pleasant experience. I had been looking for a truck for my new business for some time. Curtis listened to me and recommended a truck that fit the need. Everyone created a very comfortable environment. I recommend considering this dealership for your next vehicle.

Jo
Review №22

I bought a car they were super nice to my girlfriend through the whole process. When it came to getting the we owe done thats when we had issues. First was told we had to drop our car off to get a loaner and they would bring it to the shop. So we did that the next day heard nothing and had an odd feeling so told my girlfriend to look at her GPS program thing they have and it never even went to where they said it was getting done. And they never told us where it was going so we had to drive around post falls and search for the car. Called the guy we exchanged keys with and he had to get ahold of his boss to find why the car was in post falls not liberty lake where it was suppose to be. Didnt hear anything so I called the customer service representative and she said she was to busy to call me and tell me or my girlfriend d where her car was going. And got coped an attitude by her and told not to stress it. I wouldnt if u would of been honest with me where it was going in the first place. And I have been waiting to hear back for 3 days when I can get my car cuz I have to call the shop to check.Be careful with these guys.

Ro
Review №23

Sally lied to get a sale then said all sales are final I would not recommend this place if you want to buy anything good go some place different for sure. Sally was going to call me back never did . I am fed up with bad company. The car I bought is only worth $6000 and I paid $20000 I really go screwed. I had the manager got hold of me and he lies just like his sales people. He said the car was trade in and Sally showed me the rear bumper was damaged so who do you believe. The manager was going to get someone to install a electric lift gate for $1200 and I found a place for $600 watch out Roy

Tr
Review №24

This is an absolutely amazing place to buy a car. The employees are kind, respectful and extremely helpful. I had the pleasure of working with Dee Jay and Eric. They both took their time to make myself, my husband and my sister-in-law feel comfortable. They were very upfront about the vehicles and engaged us in the process every step of the way. They also gave us advice for someone looking to buy a car but not knowing where to start. 5 out of 5 stars! Check this place out. Well worth your time.

Mo
Review №25

I liked the service so much, I returned to buy a second car. Curtis was very wise, resourceful, and funny. I came into the shop an hour before they closed and they were able to help us test drive, fill out credit application and purchase a car. Of course we took more than an hour to do all this, but they were very polite and still made my dream come true of owning a Camery. Thank you AutoSavvy for yet another awesome experience!!

K
Review №26

Very friendly and very honest people. They didnt pressure me into anything I didnt want to do, and were very helpful and patient with me when I couldnt make up my mind. Sally was awesome throughout the entire process and was able to answer all of my questions and made me feel more at ease getting my first vehicle 😀. If you ever go to this place, ask for Sally!

Ju
Review №27

These folks are incredibly friendly. They answer all the questions, go over all the details, and If they dont know something they go and find out. Absolutely no pressure. I made my inquiry on a Sunday when they were closed, they responded within the hour. We were able to schedule an appointment to look at the car and it was ready for me to look at it when I got there. (I drove over 200 miles to get there) Deejay Clark was who helped me from start to finish. I also worked with Eric for the final paperwork, that was made simple. Together they made it quick and easy. I definitely recommend them.

Ch
Review №28

Autosavvy was a quick and easy buying experience. Less than two hours and I was in a great car and headed home. DJ answered all my questions quickly and openly. Would highly recommend to anyone looking for a new used car to consider Autosavvy when looking for great savings and a pain free process!

Ka
Review №29

⭐ Great place to buy a vehicle. I highly recommend Kurtis. He did an awesome job. He answered all my questions over the phone and in person. Took care of things very quickly which was a plus considering I live 2 hrs away and had to drive to pick up my new ride. So I want to thank Kurtis, Eric and Conner 😀😁

Jo
Review №30

Low prices, upfront and honest sales people, no haggle purchasing.... Curtis and the autosavvy team were amazing start to finish. Highly recommended of you are in the market for a new vehicle!

Ci
Review №31

Hassle free service!! That’s important to me, I hate when dealerships are all over you for the sale.. over all a very painless experience. Dee Jay was great along with the rest of the team. Don’t let a branded title worry you at auto savvy they don’t gamble on flooded vehicles and stuff your basically buy a cosmetically repaired vehicle at a fraction of cost.. Definitely my way to buy a car from now on and I would definitely use these guys as much as I can in the future and I would recommend them to anyone I know that’s how amazing my experience was.. just check them out yourself before you get hammered on a used car (especially today’s ridiculous prices) Thanks again Auto Savvy!

He
Review №32

Customer service was amazing. The lot was very full and diverse. When our car was delivered it was clean, like new, and smelled very nice! Thank you AutoSavvy for this great experience.

Ma
Review №33

Recently purchased a 2019 ford escape Titanium from AutoSavy in Post Falls. Overall a great experience, they are very straight forward and to the point. The price you see is the price you get and dont need to haggle because their prices are very competitive. I am very satisfied with what I drove off of the lot, it was all that I wanted and more. Thanks again Sally!-Kevin Peoples

Be
Review №34

I bought my car from them back in March 2021 and they were so amazing my mom and I decided to come see them again to get her a car. When I bough my car they helped me get the car I really like and not just to make a sale they made sure it was realistic for me financially. At Auto savvy they treat you like family. Theyre not just out for another sale they really care. They do specialize in buying, rebuilding and, inspecting thoroughly cars that have been totaled. They also tell you in great detail what happened to the vehicle like wat they replaced.They even got me a great loan through one of the lenders they regularly work with. And when my mom and I came back for car shopping they looked at the deal she already had and helped her get a better one. And then they found her dream car.Thank you curtis, Eric, and the Auto savvy family for making our dreams come true!

Tr
Review №35

We had a good experience with Ivan at Autosavvy. The process was smooth and pleasant and we really had no complaints.

Sc
Review №36

The dealership mislead the condition of the car. Should have failed most of the inspection they bragged about so much. Steering ball joint was sitting loose (no shimmy on road though) with nut almost completely off, very dangerous. Had to send it to their repair company for multiple fluid leaks and steering issue. Had to pay a deductible for those repairs even though I had just left the Autosource lot. Autosources stance was, you bought it so youre responsible to fix it. Understandable I guess, and my fault for not checking deeper myself. I was just surprised since I hadnt even gotten it home, less than 7 miles put on the odometer from the time of purchase. I was too trusting that they were telling the truth about the vehicles condition at the time of purchase. I had located post accident photos that caused the salvaged title. Definitely far worse than the paperwork at Autosource indicated. A few months later and the steering started intermittently sticking at turns above 30mph. Has almost sent me into a ditch several times. Autosources contracted warranty company refuses to pay for repairs which will cost $3k-4k.Was called Autosource at the time of purchase, now called AutoSavvy

Ma
Review №37

Great experience working with Sally. Stress free and very straight forward. Great communication and price.

Br
Review №38

Really happy with the service and hospitality of the staff at AutoSavvy. They met my needs and made sure that I got the car I wanted. They were honest and transparent with me, and I didn’t feel pressured once.Ivan was my salesman, would definitely use him again and suggest others to use him as well.

Th
Review №39

Curtis went overboard to make the buying experience both pleasant and easy. Everyone was friendly and enjoyable and a pleasure! I would definitely recommend car shopping with Savvyauto!

Co
Review №40

Your staff treated sooo good and we felt at ease to do business with your company.We had a very good experience. Curtis was great. When we need another car we would like Curtis to help us! He is very knowledgeable and trustworthy.

Do
Review №41

Easy sale! Sally was great. Would definitely recommend auto savvy.

We
Review №42

Super nice service. Felt no pressure to buy anything

Gr
Review №43

When I first drove the vehicle we eventually purchased, it had some issues. These issues were resolved, although it took a few days longer than I wanted. However, the wait was worth it. Thank you, Sally and Erik, for all your help. Blessings to both of you.

Ja
Review №44

Last weekend, my husband and I decided to check out AutoSource to find a new car and we were very impressed! We worked with DeeJay and we are very happy with our experience! He was not pushy like the typical car salesman and actually cared about our needs and budget. We highly recommend checking this place out for your next car purchase!

Ka
Review №45

I just bought my first car from Auto Source. IWorked with DeeJay and he was great. He listened to my needs and helped me find exactly what I wanted. The finance manager was very helpful and informative. I definitely would recommend this company to anyone looking to buy a great car! I love mine! I will be back again!

Ch
Review №46

This was my first time buying a car! Best experience of my life! Dee Jay and Eric were friendly, professional and walked me through the entire process while staying within the parameters we set. Best crew and the one I am taking my kids to when they are ready to get their cars.

Li
Review №47

A hidden Gem! We worked with Curtis who made the whole process seamless and easy. From the test drive to the paperwork with Eric, who was very organized, the experience was great.

To
Review №48

Its a place where you will not be panic, they go beyond and above to help you with your need. Clear on every single buying process even after sales warranties are free. Do not hesitate to visit them or talk to them over the phone. Their finance through credit union banks which means you will get low interest rates.

To
Review №49

Ivan and the finance guy were both very thorough and answered all questions w no hesitation!!!they both get a 10!

Wa
Review №50

Great dealership. Knowledgeable, kind staff! Fantastic prices and cars. Quick and easy.

J.
Review №51

I had called the day before to let Auto Source know I was gonna drive from Montana the next day to come purchase a certain vehicle. They had called me the following morning to check in to make sure I was on my way ( I was already an hour outside of post falls) When I got to the dealership they told me that the vehicle I had driven three and a half hours for was moved to a different dealership and turned out to be closed on Saturdays and Sundays. I was extremely disappointed that they couldn’t have just told me that over the phone instead of waiting till I was already there. They did apologize and offer to take $500 off of any vehicle of my choice or they could deliver the one I went for to me the following week. However I wasn’t going to purchase a vehicle without test driving it. Plus I had already gotten approved from my credit union for that specific vehicle and they had a check made for that one vehicle for it’s selling amount. The employees at auto source tried to find me a vehicle within my price range that had similar features however I didn’t really like those ones. They offered me to test drive the same make and model of the vehicle just newer with less miles. I fell in love with the car and knew that it was what I wanted. Although it was out of my budget. We spent quite some time trying to negotiate. Even after negotiating it was still $1500 over what I could afford. They did agree to let me make a payment(in full) for the $1500 but it had to be within two weeks. We were able to make it work. We had arrived at 10am and didn’t leave till about 5:30pm so we spent almost 7.5 hours there... for it being my first time buying from a dealership it was quite a stressful experience. Although I did appreciate them trying to make up for the inconvenience.

Mi
Review №52

We were not planning to buy a new car yesterday. We just went to look. The first thing we found at AutoSorce in Post Falls was great customer service. We were welcomed as if we were family. We met with Dee Jay and he was not pushy at all and respected our short time frame we had to look for a vehicle. We test drove a 2019 Traverse that we came to look at and loved everything about it. When we left to go to a Dr appointment, I was able to fill out an online application and was approved shortly thereafter. When we returned, we met with Eric M. He treated me and my family very well. In fact, he let my 6 and 8 year old daughters sign for the car to make them feel equally important in this exciting day. He was able to keep us with in our monthly budget as well.. We unexpectedly purchased our new-to-us family vehicle from AutoSource. Partly because they had a great vehicle we wanted but mostly due to how they treated me and my family from the moment we drove on to the lot. I will definitely be coming back to AutoSource and will refer everyone I know to look at them first. (This review is solely my own opinion and representation of AutoSource. I was not given anything to provide this review)

Da
Review №53

My experience with AutoSource buying a car was quite rewarding. The staff was helpful and knowledgeable and gave us a good deal. We are very happy with our purchase and would not hesitate to recommend the company for anyone purchasing a vehicle.The only thing I can possibly whine about is there is only one fobik with the vehicle which requires me to buy one elsewhere and pay for the programming of same.

Ra
Review №54

We had a great experience with Curtis. He was patient, informative, and kind. We would shop here again!

J
Review №55

Easy low pressure buying experience. Curtis made the process as painless as possible.

Al
Review №56

Great experience! Sally was awesome. Great deal on a car.

Sh
Review №57

It was a good experience and the car was awesome thank you 🚗 🚙 🚗

Br
Review №58

Highly recommend doing business at Autosource. Connor and Curtis were outstanding at making my experience easy and were able to get me a great deal on an awesome car. Before you waste your money somewhere else check it out for yourself, you wont be disappointed.

ma
Review №59

Great team. Sally is very helpful and great customer service!

Lu
Review №60

Got a 2020 Kona for cheap. The people seem trustworthy and kind. Would purchase a vehicle here again.

Je
Review №61

Most amazing experience and people I’ve ever dealt with buying a car! It was fast and fun and we got an amazing deal!! Gonna refer these guys out from here ON out! Thanks to Curtis and Eric! We WILL be back for a truck!!

Re
Review №62

The purchasing of the car itself was good, but had some problems with the title due to Covid. They were willing to solve it and help us get an extension. Thank you.

St
Review №63

Worked with Deejay, nice guy, my car was priced below Blue Book, all in all best car buying experience Ive had yet

Je
Review №64

Ivan helped us with our new car. Very helpful with all our questions. We got a great deal on our Acadia Thank you for all your help.

Wi
Review №65

AutoSavvy was a wonderful experience, Our salesman was Curtis and he was engaged and professional throughout our time with him.

De
Review №66

This place is amazing..you walk into the business and they ask you if you have something you want to see and then go and get the cars and bring them to you ...that is awesome ...my son has already bought 2 cars from them ....he took me today and said were gonna talk to Sally ....she brought me the cars i was interested in .. and let her know which one of liked the best ...long story short Sally was really helpful in placing me in the car I wanted...if you need a place to get a good quality vehicle...and great service go see Sally at Auto Source in Post Falls.. shell treat you right!!

Ni
Review №67

Exceeded our expectations. Dallas gave us plenty of personal space and no-pressure solo drive. They cherry pick some serious value here - especially in the luxury range. Ended up in an immaculate whip.

An
Review №68

I have to say, with zero hesitation, this was the easiest and drama free car buying experience in 30 years and 20 cars purchased.. I drove the car, they reviewed my car,, gave me an offer, we discussed pricing deal done in 15 mins and I had the car financed and was on my way in 1 hour. DeeJay and all staff were professional, thorough and friendly.

Ol
Review №69

We are so happy that we chose AutoSource for our car purchase! They were able to trade my car in for a very fair price and I was able to get something new and affordable! Sally and Ivan were so great to work with! They were always quick to respond and were always there to help us. They made our experience super easy. We ended up having to get our car shipped from a different State and we were so surprised at how quick it came. We were given a 1-3 week time frame and our car ended up coming in less than a week! We really appreciate all their time and dedication on helping us with our purchase :)

An
Review №70

HORRIBLE experience. DO NOT BUY from this dealership. I bought a 2017 Explorer with limited damage (they said small fender bender on front end). Checked out perfectly through Ford they said. I bought the extended warranty just in case for $3000.00. 1.5 years into my purchase (2.5 years ago), it starts shaking on and off, getting worse as time goes. I took car in 3 times, third time they told me finally they found the issue (ford dealership who always did all my work and oil changes). They told me the frame was bent prob from the previous accident, cause major damage and dangerous to drive if breaks. Damage is over $5000.00, so I call my extended warranty company, who told me they dont cover cars when they have been in a wreck (WHY DID AUTOSAVVY SELL ME THIS)? The RedLine told me AutoSource never should have sold me the extended warranty. Of course, AutoSource (now AutoSavvy) wont return any of my calls, wont give me any management names/numbers, etc. Refusing to help me. I even offered to split the charges with them if they credit me back my extended warranty. NO RESPONSES or help!DISAPPOINTMENT. I will be taking this further. Not ok to take advantage of people and sell them LEMONS, that is said from my mechanic.UPDATE: To your response, NO I didnt buy the car over 4 years ago as stated above, I bought it 2.5 years ago with 100,000 mile warranty that cost me $3,000. It is way under that mileage and should be covered under the warranty. The warranty company told me you should have never sold me the 100,000 mileage, $3,000 warranty as the car has a bent frame, you knew about. Now, you are refusing to pay for these repairs and my warranty is non void.This has been going on for years in the mechanics shop and I called your customer service dept, sent emails, VM many times over a month ago. Im still waiting for a call back from corporate. Horrible customer service.

Co
Review №71

Our experience with Auto Source was great! They are very transparent and open about the vehicles on their lot (branded titles) which helped us to make an informed decision on which car would be the best fit for us. There’s basically no negotiating on price so what you see is what you get. Connor was a great salesman and made sure we were taken care of through the whole process. There is so much value in purchasing a branded title vehicle if you have long term needs. Definitely worth it!

St
Review №72

Ivan was a great salesman for your company. He was knowledgeable, polite, and informative. He answered all of our questions to our satisfaction. The entire experience was quite satisfactory.

St
Review №73

This experience was quick and easy and the sales people were all so incredibly friendly. I will 100% recommend to my friends!!!

Ta
Review №74

I was working with a sales person on purchasing a used SUV and trading in my current vehicle. All was going great until communication was suddenly cut off. I don’t know what is going on but I’m definitely not impressed.

Je
Review №75

This was my first time purchasing through AutoSource in Post Falls. This was also my first time purchasing a vehicle with a branded title. My experience was exactly the same as with other brand new vehicles except for one thing. The vehicle I purchased didn’t depreciate the moment I drove it off the lot. The young man that helped me with the purchase was professional, knowledgeable, efficient and courteous. He also assisted in the lending aspect of the purchase. I was in and out in less than 3 hours. That is including a trade in. I highly recommend using them for purchasing a vehicle. I will definitely return to them the next time I am in need of a vehicle. Thank you guys!!

Mi
Review №76

The car buying experience here was awesome. Ivan was patient and helpful, and the loan application process was convenient and painless. I’ll definitely be coming back the next time I have any vehicle needs.

Li
Review №77

Thanks Auto Source Post Falls for the great experience buying a car. DeeJay and Sally were so easy to work with. Going to love my new Subaru.

Ja
Review №78

Austin (in sales), and Conner (manager) have been nothing but helpful and exceeding expectations for us, staying late for us to make the drive up from Clarkston, WA! They were very kind, respectful, and helped us find a car and price point that worked for our budget. 5 stars for the front end experience. Conner even went through the trouble of driving to the gas station with us to top off the new car, since their service department had already gone home for the day by the time we were done. Superb service. If I could rate this store separate from the customer service side, these guys would get a 5/5 no doubt!Where we lost some appreciation so far (hence the 3 star review) has been in the customer service side of the experience. The day after we bought a 2018 Honda Pilot, the rear door alarm on the passenger side has not been acknowledging its closed, even when it clearly is. I even purchased a new door sensor to make sure it wasnt a faulty switch. No luck. There has been poor communication from the costumer service side, and slight push back with payment, despite having purchased the extended warranty. However, Conner has been going above and beyond though to help us get the communication gap covered, and expenses taken care of, as the issue was clearly somehow missed with their inspections prior to sale. Hoping the car door issue is an easy fix, but will update later if this issue is able to be resolved quickly with less hassle... possibly earning back a star if all goes well!

Ko
Review №79

Sold me a Toyota Tacoma drove off the lot 2 days later my engine blew up went back to the dealership to see if we could work something out. They couldn’t give me a answer for 3 weeks and then told me that I owned the truck for to long and they couldn’t help me and said I was out of luck. Don’t trust these guys they don’t stand behind there vehicles and don’t care about the customer!!!!

Ri
Review №80

Great vehicle selection! Laid back staff that let you make your own decision hassle free. Process in buying our Subaru was painless and relatively quick! I recommend this hidden gem to anyone looking for great priced vehicle! Ivan was super helpful and knowledgable!

Da
Review №81

Awesome customer service and easy to work with!!!

By
Review №82

I purchased a beautiful 2013 Ford F150 Platinum from AutoSource approximately 2 years ago.This last rainy season, Spring 2020, I noticed my passenger side electronics stopped working. I pulled my mats out to find the floorboard was soaked with water. I took my truck in to a local shop to figure out the problem. The shop pulled the fender off and diagnosed the problem as a plugged drain. I had purchased the extended warranty, through AutoSource. The warranty company refused to cover the damage or repair; due to corrosion. My insurance company would not cover due to pre existing damage. I called AutoSource and dropped by the Post Falls office. I got a call back, two weeks later. The customer service associate let me know this would not be covered because it was beyond their warranty/guarantee period. She offered to send to upper management. I asked her to. That was back in May/June 2020.I had to pay nearly $4000 to the shop to replace the electronics. I am waiting for auto body shop to give me quote on fix to faulty repair; before my purchase.AutoSource has a great selection of vehicles. However, I do not recommend any purchase from them or warranty coverage purchase. This has been quite a problem which could be easily remedied.

Ka
Review №83

Great very nice and understanding management. I bought a 2017 Subaru Crosstrek. Love it so happy with it. Now I am ready to face winter. Go see Ivan. He is great and will get you an amazing deal.

Ty
Review №84

I picked up a 2018 Chevy from them with 5,000 miles. They said it was in a front end collision. It ran and drove great. I have had it for about 6 months, about 7,000 miles later I was coming home when it sputtered and died. I took it to a mechanic, there was a existing P0420 code before I purchased the vehicle (the check engine light was not on at the time). Turns out, due to the collision there is major broken pieces in the mid pipe catalytic coverter. Which was clogging it up. Like I said before when I test drove it, it ran and drove perfectly. I would recommend taking it to a mechanic before you buy the vehicle. Although I would never buy another vehicle from them, their staff was friendly and they had a extremely clean facility.

Al
Review №85

Curtis from AutoSavvy was extremely helpful! If anyone is looking for a car I’d definitely recommend AutoSavvy!

Su
Review №86

The initial transaction was good. Internet sale. Since receiving vehicle, battery was dead, title is going to be 4 months or so. Hood assembly not installed correctly. Sales person will not return texts or messages any longer. Data from previous owner not deleted.

Ma
Review №87

Very good experience. Will definitely go back if I need to ever buy a car again

Ad
Review №88

We had such a great experience with Sally! We had so many questions and she was able to answer them all with ease. There was no hassle and no pressure which made our buying experience not only easy but enjoyable! Thank you so much Sally.

Br
Review №89

I bought this car on July 12 I’m getting the title only on August 20. The customer service was nice while I was there but there phone service is terrible. Except Sarah she was very nice to work with. Overall I would not buy a car there again

Te
Review №90

Sally was AWSOME!!! Start to finish, the most relaxed, friendly, no pressure, professional team my husband and have ever encountered. Great selection of cars, suvs and trucks. Did I say Sally was Awsome, will highly recommend to all of my friends and family. Thank you AutoSource!!!!

Mi
Review №91

Great, easy, smooth experience. Helped easy the process of buying branded with lemon squad. Only a very minor nitpick is gas tank was at 1/4 full. Very nice people and very willing to explain and answer all questions.

Ri
Review №92

Great staff very helpful and informative

Ja
Review №93

Easy to deal with. Very upfront and honest.

Ja
Review №94

Very attentive and easy to work with. I had an issue with a defective part and they fixed it to my satisfaction

Ha
Review №95

Sally was absolutely amazing to work with! She had all the information we needed ready and on hand. She pretty much answered all of our questions before we could even ask them. She did a great job of listening to what we wanted. I highly recommend Auto source!

Ha
Review №96

DO NOT BUY A CAR HERE.

JM
Review №97

We have enjoyed another experience at Post Falls Autosource and DeeJay. Thank you for help with the car we bought for our grandson for Christmas! Great deal and you made it easy and painless and you always treat us well. Thank you so much and Merry Christmas!

Ar
Review №98

Very friendly, no-pressure sales. Ahmad got me exactly the car I wanted and I couldn’t be happier.

Mu
Review №99

Had a really great experience here. Will definitely buy from them again.

Ch
Review №100

Great experience with Sally, Ivan and Connor. Process was fast, easy, and efficient. They even went out of their way to drop off my extra spare key at my house. I would most definitely buy a car from them again!! One out easiest car buying experiences ever!! Thank you Auto Source!!!

Information
78 Photos
100 Comments
4.4 Rating
  • Address:1349 N Beck Rd, Post Falls, ID 83854, United States
  • Site:https://myautosource.com/dealers/post-falls-idaho/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness
  • Phone:+1 509-331-5889
Categories
  • Car dealer
  • Car finance and loan company
  • Salvage dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:Closed
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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