Hawaiian Ray was amazing! Friendly and extremely knowledgeable. he really listened and took his time to make sure we had the best options to meet our needs. You can tell he cares about her customers and wants them to get a better nights sleep. There was no pressure to buy, but Mattress America has a great selection, competitive pricing, timely delivery and excellent service. Theres really no need to go anywhere else! Were extremely satisfied with our experience!
Fantastic service and very knowledgeable sales team! They took their time to help me identify all the different types of mattresses that they offer. It was a really relaxing experience that allowed my wife and I to learn what we needed to know without the constant pressure of just being sold something we did not want. We came in with a budget and left with all that we needed without breaking our budget. Great selection and everything we needed for a fantastic nights sleep!!
I recently visited the store last week.I am in the market of a new adjustable bed. Wow wake up call for me on how many styles of mattresses they offered. The staff was very friendly and knowledgeable with NO PRESSURE. I strongly recommend anyone in the market to check them out first
I compliment our representative Dave on his professionalism, patience and direct attention to our mattress needs. He was knowledgeable and very nice with no pressure sales tactics. We made the purchase. That being said, if it weren’t for Dave’s help, we might have continued to sleep uncomfortably on our old mattress. Oh dear, that would not be good! Thanks Dave.
My husband and I have purchased several mattresses from Mattress America. They carry an excellent selection of quality name brand mattresses. The staff is knowledgeable and helpful in selecting the right mattress for your needs. The delivery was prompt and thorough with free set up and removal service included!
I got a bed and it took a while to figure out that it wasn’t the bed for me. Johnny was understanding and very helpful figuring out the right bed. Thanks!
Mattress America has a great selection of high quality Serta and BeautyRest mattresses at very reasonable prices. We love our mattress that we bought from them, the best mattress ever!! Thank you Mattress America. Johnny was nice, knowledgeable and very comfortable to work with. We got our mattress the same day what a great service. We strongly recommend Mattress America to everyone in need a new mattress .
I’ve been suffering from lack of sleep with poorly put together mattresses but I recently invested in one from here and it’s been a life saver. Easy on my back and i don’t know how to explain it but it is just so comfortable i can fall asleep instantly. Really recommend it.
We bought one queen mattress last week for our guest room. We are very happy with purchase because our guest loves the mattress very much. You can not beat $349 for a very good quality, queen Serta mattress. Thank you very much Mattress America!!. We definitely buy from them again.
We have been in need of a new mattress and I happened to stop in here while in this center. David was very, very helpful and not the least bit pushy. We ended up purchasing a Serta Memory Foam mattress, which they delivered earlier than they said they would be here and were sleeping like babies on it. All around great service and a good selection of products. Thank you David!!!
They have a great selection on Mattress. All around great service and price! Johnny was very helpful, informative and took great care in educating me on the best mattress for my sleeping position. If you have any kind of back pain, this is the mattress stores to visit. Overall and A++ recommendation.
Great experience shopping here, not once did I feel as if I were being pressured into anything. The store is clean and easy to navigate. Both Jason and Johnny made me feel as a guest and not another customer. They take the time to listen and point you in the right direction. I highly recommend this locally owned and operated store, Thanks Mattress America!
Excellent selection of Serta and Simmons mattresses.Sales team understands its customers needs and fits the correct mattress to solve your wants and needs .
This little shop is locally owned, all the mattresses are made in America, and great customer service. Prices for the same product were better here than at the big stores. Two thumbs up from me!
Johnny provides great service and offers a great variety of products and prices.
Great store, very nice selection of mattresses. Johnny is fantastic and really provides top grade customer service! We will definitely purchase our mattresses here going forward!
Great service, price and selection, the guys at Mattress America are great to work with!
We bought the Serta Icomfort Hybrid Mattress with Adjustable base at very affordable price from The Mattress America last year and it was the best bed we ever bought. We were very happy with this purchase and the service that Mattress America provided. I strongly recommend you shop at Mattress America before you make your purchase
Great place to buy a mattress! Super friendly and knowledgeable sales staff! You have to check this place out!
Very pleasant to work with. Great selection and prices!
I do not know how the Prescott location does business so I cannot say, but we bought a beautyrest silver 800 last month, from the Prescott Valley location the new one by kohls, and when they delivered it for us it was just a regular beautyrest, trying to make them understand that there was a couple hundred dollar difference in the price and that we felt like we were not treated right was like dealing with a car salesman, I went in found what I wanted paid for it and what was delivered was definitely not what I bought.. in the end they came and took the mattress we purchased and gave us a refund,we checked the tag on the mattress and called the manufacturer and then informed us that we had not gotten a fair deal. As we suspected, my advice to anybody doing business with these guys double check what you buy, I do not doubt that they have lots of good products, and we are probably a rare occasion but its good to double-check just to make sure, we went with another local mattress company and got exactly what we paid for and are happy now. Im sure they will not like this review but I just wanted to make it clear to the public that theres a possibility this could happen to them and they should watch their back... It was just kind of sketchy, and they didnt really seem to want to make things right, like most customer service businesses remember the customer comes first in this case it did not seem to be the case
Great customer service, best price in town with tons of selections. Strongly recommending!!!
Great prices and our mattress is super comfortable.
Very professional no stress. Answered all questions professional. A great experience.
Friendly staff and great prices. Only place Id buy a bed.
Great staff and pricing - they made us a good deal on a new bed, delivered quickly.
Knowledgeable,friendly and prompt deliveryIt was a please dealing with these folks
I bought a king mattress and pillows from this store. Their services are great, the store manager is very helpful, He seems very honest and trusty . They are on time delivery . I would recommend my friends to come here.
Pushy salesman, we left and bought our mattress at Mattress Firm, thank you MATTRESS FIRM
The people here are really friendly.
Worst customer service I have ever had, poor customer skills, so turned off by owner/sales man I walked out the front door.
Went in for a new Mattress and I was greeted by Hawaiian Ray. What a wonderful experience. Ray was knowledgable, kind, patient and super helpful! I ended up purchasing a mattress as did my mom! Highly recommend!