Great experience with this shop. They managed to track down a specific shifter I needed that was out of stock everywhere and have it shipped from Florida. Once it arrived, they had it installed the next day, and all of the communication along the way was quick and easy over text.
I brought two bikes in yesterday for tune up and repair and I was shocked that they were all ready for pick up in less than 24 hours. The best part was the service. My bikes were thoroughly inspected in front of me. I was instructed what needed repair. I was told about different options so that I could choose what fit best in my budget. Every question I had was answered in a kind friendly manner. They care about doing a great job. I would strongly recommend them to my family and friends.
Stopped in on a busy Saturday and asked if they could fix a spoke same day. They were happy to do it and while we were at it I asked if they could put new ties on. All good. They texted me about 90 minutes later when it was done. Great service/great shop/super people
Excellent service, friendly and professional. You definitely pay the retail rate but it’s always worth it in the long run. Top of the line components, thorough inspection, meticulous workmanship. I’ve bought bikes and had bikes repaired and serviced here since 2009.This time I had a plethora of repairs- plus components for my new (used) GT Transeo. I had the handlebar stem replaced with one that will allow me to be more upright - didn’t know the trade offs would be so drastic for a 2” increase. It improves comfort but impacts performance. Hell, just turned 50. I’ll try comfort for a year or two. DASH 👍
Dash staff manages to love bikes without hating people! Keep spoiling PVD, please! We need you.
Im very satisfied with Dash Bicycle Ive been there to get my bicycle fixed and they were awesome they did a good job and quick, they had my bike fixed in 25min. Good customer service they were great overall. I Recommend Dash Bicycle for sure👍
Originally went to a bike shop closer to my house that had recently been bought out by a large bike manufacturer. Horrible experience. Made me feel like a jerk for wanting a more “entry-level” MTB.Josh at Dash was super helpful, really listening to what I wanted, and make sure the Kona MTB I purchased was right. Plus he helped me kit it out with essentials and installed everything for me.Dash is just a super chill bike shop with knowledgeable staff and competitive pricing. Plain and simple!
This is an amazing bike shop!! Super friendly people inside. And it had a lot to offer in accessories in a small space.
Great service and knowledge about the bikes they sell.My special order bike is exactly what I wanted.
Just moved to town. Had received an old tandem bike that hadn’t been ridden in 10 years as a gift. Dash was super helpful. Brought the bike in, and they turned it around the next day. Only fixed what was needed. Reasonable price too.
Joe and Leo were great. Got me exactly what I needed and made the process clear and easy. I feel great about the bikes and where I went. Thank you very much gentlemen
The Dash team is so helpful every time I visit. I bought a new bike from them and it has been a great experience. The staff is knowledgeable and repairs are always faster than I expect. Love it at Dash!
I’ve been here a few times and as a bicycle novice I’m very happy with the experience. Great service and great staff that were very helpful in resolving any issues that I had. I would definitely recommend this shop.
Had a great experience with Dash as I was in from out of town! Technician was very knowledgeable and fixed my small chain and flat tire issues on the spot. Very reasonable pricing!!
Awesome, fast, friendly service. They helped me source parts for a Surly bike build in record time. Thanks so much!
DASH has been my LBS for more than a decade. They repair vintage bikes, race bikes, and cruiser bikes for me. Everyone here is super great and accommodating. Thank you, DASH!!
Very nice people. Good work. Bike was ready a day before promised. Would highly recommend!
Really great shop - amazingly quick turnaround for repairs (new bottom bracket and wheel truing in
I will without a doubt use Dash again. They diagnosed the problem immediately. They were very reasonable. Loved their way of communicating through text. Completed fixed my problem and my bike rides great.
Great environment with outstanding customer service. Very knowledgeable and friendly. If you are looking for your first bike or an upgrade they will take care of you.
Love coming here, friendly, fast and thorough service. You can tell they really care and take the time to do things right so youre completely satisfied before leaving. Not to mention extremely reasonable prices.
First time at DASH to have my old 1975 10 speed English racer tuned-up and they did a great job A-Z. Honest professionals who give effective advice to get you on the road again with a smooth riding bike.HIGHLY RECOMMEND!
These guys are always so kind and eager to help. Glad to have them in PVD!
Wanted Gatorskins for an upcoming trip.. I left the shop feeling more prepared with the addition of a few accessories! The service was on point.. Friendly, knowledgeable and fast. I really cant ask for anything more. Ill be back crossing off items on my wish list!
I had a bike shipped to Dash from Hamilton, Mt. the day my daughter arrived for graduate school at RISD. They had it ready-which was three days after they initially said they could get it done. This means that they read my text to them-and someone in the shop decided to put it together the day she arrived. Great customer service in my mind. If college tuition were as inexpensive and businesses were as responsive as Dash, the world would be a better place.
Dash remains my go-to place. Years ago I was served with kindness and support with my renewed biking interest. Today, the kindness was in full bloom- Josh was patient, instructive, in assessing the bikes and also helpful in demonstrating how to load bikes in a new ( to me) bike rack. All of this, while a young neighborhood kid, and friends, fixed a flat tire for the first time. He only had money for the inner tube. So, as neighbors do, he propped his bike outside and asked to borrow tools while he tackled the fix with staff “dropping by” with a watchful eye and helping hand. What a great vibe !!!! It’s real.
Very knowledgeable staff, helped me pick out a new bike. I was confident upon leaving that I was getting a quality bike and the free yearly tune ups added to my confidence. My first time buying a bike in a long time but I totally see the value in buying from a local shop as opposed to buying online or a big chain store. Really good experience!
Recently bought a Beaumont electric cycle at Dash for my wife. The whole experience was very good. The techicians at Dash are very knowleagble about their products they have and they have in stock many different kinds of bikes. I would definitely recommend them.
Just moved here from NJ and needed my bike assembled. Love the fact that they text you to send you updates throughout process. They said it would take a few days and to my surprise was done the next day. Gray communication, service and friendly staff.
Today was my first visit to Dash Bicycle Shop. I brought my bike in for a tune-up and to replace a few parts. Josh, a tall young man, thoroughly examined my bike and explained what was working well and what was problematic. I had quite a few questions, which he answered completely. My bike will be ready and roadworthy within a week. I am extremely satisfied with my first trip to the Dash Bicycle Shop.
My experience getting a new bike at Dash was nothing short of awesome! I had emailed the shop asking if they had any bikes in stock for someone of my height and heard back that same day. I went by the shop the next day to give the two available bikes a test ride, and felt no rush or pressure to make a decision/purchase. I had decided on buying a bike, and the employee who was helping me made some minor modifications to the bike to make it more comfortable for me. Ill definitely be back to Dash!
Guys at Dash are super professional. They’re genuinely interested in helping and do a top notch job. Very reasonable prices and prompt service.
I forgot to get the young mans name but he was very helpful. Service was very fast and they answered many of my questions.
Dash crew is awesome. Great work. Very communicative. They are an asset to the area’s cyclists.
Ian was very professional and helpful with the advice to select our bicycle.
Cute small shop that has all you need. Kind employees who helped me get some awesome new wheels built. Good communication from start to finish, and kept me updated on shipping/etas. Thanks yall!
Dash is the best! Brought my bike in for a full tune-up; they decided it was not necessary and recommended several essential tweaks instead. Courteous, prompt. A great experience. Thank you, Dash!
After initially feeling a bit deflated about finding the perfect bike, since I decided to finally bite to bullet during a national bike shortage, I got real lucky and happened to find my dream bike with Dash. When I called in to inquire about availability and details of the bike I viewed in their online store, Josh was helpful, friendly and positive. All things that are super appreciated when it’s your first bike purchase .I made the appointment with him to look, test drive, and ultimately purchased same day. Despite it being busy on my arrival I was immediately acknowledged, and helped with fitting and all my general questions.I look forward to going back and shopping for all the fun accessories I get to purchase with having new wheels.Thanks again to Josh and Dash Crew for making this purchase comfortable and fun. The bike’s a real beaut!
Very Knowledgeable staff. My bike was broken and they fixed it. Quick and easy process!
Caleb was the best. Very good sales person.I wanted to buy the bike but I needed a small.This is my second review on September 8,2021.Caleb wasnt here.Had tires replaced. Good service.
Excellent service each and every time I have been to Dash! Staff members are personable, knowledgeable and go the distance making sure that you are comfortable with securing your type of bike service or product! They get a 10 star rating from me !
Highly recommend Dash Bicycle! 1st class start to finish!Joe was Immediately empathetic when I came in distressed. Someone attempted to steal my bike from my apartment complex, and though they succeeded in stripping it of some parts, they failed to get it out of the garage. They were probably interrupted by a resident returning to the garage, but I’ll never know. My bike is not “expensive “ but it was a big investment for me, and I was crushed when I found it dismantled and discarded in a pile in a dark corner.Joe assessed the missing parts and gave me a very fair price to replace them. He also checked my bike for safety before returning it to ensure there was no unseen damage that could make it risky to ride.I am so very thankful for small local businesses like Dash that take a genuine interest in improving the lives of those they come in contact with.They have earned a loyal customer for life!
After describing what I wanted, salesperson took me through all the possibilities with patience and accommodations. There was no sales pressure at all. I left feeling very satisfied.
The staff here is absolutely fantastic, they do quality work. Thank you for getting me back on the road again. I will gladly stick with them and send more customers.
Theyll get your bike ready for summer in no time. Awesome service. They turned my beater into a proper road bike for 60 bucks (not including parts) Forget that friend you know and take it to these guys. Theyll do it right and theyll do it fast.
The customer service and attention to detail was very good!!
Really nice staff, very informative without being at all pushy. Very pleased with my new bike!
Fast friendly and knowledgeable, what more could you want from a local bike shop. I loved the text updates throughout the process and when it came to repairs they gave me all of the options with out trying to sell me on the most expensive fix. Definitely will be back.
Caleb took 2 bikes in TODAY and repaired both TODAY. Great guy and service. Highly recommend Caleb and DASH BICYCLE SHOP.
I love them. Brought in a couple old bikes we had not taken care of. Even thought they sell and service some very fancy bikes, they made me feel very comfortable talking about what was needed and whether it was worth it ( it was). They made me feel unashamed and confident in their care. They finished the work a day early, and they feel like new!!
Staff is chill, competent, kind. 100% great experience.
Am a recent customer to DasH ! Have had several mechanical reasons to patronize Dash….Always a good positive vibe throughout retail space and workshop! Have referred more than a few friends!!!!
Super nice people, a very fair price for the work, speedy service. I’m happy I found this bike shop and would 100% recommend! I will definitely be going back here.
Brought my bike in for a tune up at Dash, and now it rides like new! They did such an amazing job. Everyone who works here is super knowledgable, and a pleasure to deal with. 10/10 would recommend. Get ya bike tuned up for the season at Dash!
Just relocated to Providence and needed to find a good bike shop. Two visits so far ... service quick, courteous and friendly. Rear disc brake repair job on one bike was done within 24 hours. Waiting to see how tune-up on the cyclocross ride turns out.
Best bike shop in town! Friendly and super helpful.
Great experience, very friendly. Was able to turn my sons first bike over after we received it with some issues in less then 24 hours. Thanks!
I’ve never had a bad experience at Dash. They have a knowledgeable staff, great service and a great selection of bikes for all types of riders.
The folks at Dash were the most helpful: they repaired my flat tire while I was browsing in the neighborhood. Thank you, you truly made my day!
1st visit - Changed my tire in about 15 minutes. Super quick service, friendly staff, clean building, and the Nitro bar offers great coffee!2nd visit - Installed new chain rings and cassette (I upgraded) and got it done faster than promised.
Making an appointment was easy. The tech met with me, showed me the gash in the tire and warped rim, and ran down the options. He took care of it in under an hour while I ran to Urban Greens for some groceries and grabbed a beverage from Nitro Bar, next door to Dash. The whole experience was pleasant so they now have my business going forward.
Nice shop, super helpful staff and reasonable prices.
I like the bike shop because they do there job fast and there nice people
Went there in January . The staff at the shop were very friendly. They even warned us about how bad the cold will get . With their help we were able to find and bike the East Bay Bike Path. The bike we rented were perfect . I would recommend this place to anyone that wants to explore Providence by bike .
I can always count on Dash. I called them to schedule a drop off to get my bike fixed. Knowing it was last minute I was fully expecting to have to leave it there. They fixed my bike within a few minutes and sent me on my way. Love Dash!
I bring my bike today to fix same damage in it .no comment and no complaints.Just I wanna said any buddy when you said professional you have to be, other wise dontSaid it and put you self in shay situation
My experience was awesome! They were courteous and kind to me. They helped me find the right products and even a bike!
A comfortable experience for anyone from amateur to avid cyclist!
Friendly knowledgeable staff. Best bike shop around.
Great shop, knowledgeable staff, good prices. I was happy they had the rare part I needed in stock.
If I could summarize my visits here it has always been, friendly, fast and good service.
(In store shopping)??? 🙄Standing in the rear service door telling them what you need is really annoying!!. The $$ Prices arent bad tho..
Promised date of completed repair was OK but what was even better was it was finished two days early. The pandemic has changed the way everyone conducts business and Dash is no different but they are working within the guidelines. Appointment seem readily available and the staff is not only knowledgeable but friendly and ready to assist. They seem to enjoy their work. Great repair at a fair price.
The staff was knowledgeable and courteous and had me back on my bike in 48 hours, very happy with Dash Bicycle !😁👍
Always friendly staff and very knowledgeable!
I took in an e-scooter for a tire replacement that I couldnt do myself. Great service, and they even took care of disposing of the old tires!
Great group of folks! Fixed my issue quickly and very affordably.
We use Dash a lot for my family. Very happy to support small business and the team is fantastic!
Dash rules. This crew is always super helpful and knowledgeable. 10/10 would recommend!
Fixed bike really quickly. My 20 year old bike has never been a better ride!
Joe is great. Friendly and knowledgeable. Support this local business!
Best, most laid back no pressure sale! Joe knows his business and was able to guide me to the right bike for me! All around great experience!
Support your local bike shop. These folks know what they’re doing and give so much back to the community to make riding bikes in Providence fun.
So Glad I found Dash Bicycle Shop!!! Really great place! I needed a bicycle repair, very cool shop & great work.
Great service. Great people. Highly recommended!!
Helpful and knowledgeable staff, a great bike shop overall
Great shop and staff here . Relocated to RI from CT and needed a new place for tune ups . Friendly knowledgeable staff here
First time at this shop and I was treated with respect and understanding. Price for work was excellent, I have found my go to shop.
Great business! Beautiful bikes!
Been a Dash customer for a few years now. Its the dream for having a friendly neighborhood bike shop for any rider, from veteran to beginner. And thankfully they fully adapted for proper distancing and precautions during COVID. Again, being a solid neighbor and offering great service for the community. And promoting cycling in the city which we need lots more of!
Great bike shop with quick turnaround. Knowledgeable and friendly staff.
Thank you Dash and Joe, We are very pleased with the time and expertise in making sure we purchased the correct type and size bike.
These guys and gals are quite busy and there’s a good reason why. They’re the best. Thorough, conscientious and honest. This dedicated team works together to make sure you’re ride is in tip-top shape with each visit.
Dash is the bees knees - everyone is super friendly and accommodating. As many of us have in these unprecedented times, I & my spouse picked up cycling as a new outdoor activity. The staff at dash took their time with us while we were deciding if/what to purchase and is always super helpful as we pick out new gear, or make modifications - sending suggestions and helping us weigh the options to find what’s best for us. No complaints here! It’s always a positive experience with the staff at Dash!
Awesome, friendly, and honest service. And done a week earlier than scheduled. 😁
The staff at DASH are awesome and they always do a great job of fixing up my bike. Super happy to have them in the neighbourhood ... they’re always there when I need them!
Been a DASH client for several years. They have maintained my folding commuter bike, electric bike and my mountain bike. Worldclass workmanship and care. Wonderful easy to understand explanations on what was done. I am grateful they care so much to help insure I enjoy a safe bicycling experience. Trusted and highly recommended.
This Shop is Dashytastic & Thanks for Displaying the Rainbow Flag Always with Overflowing Human Love
Great shop, friendly knowledgeable and affordable!