Great location. Impressive knowledge. These guys are the best. Nothing beats 35+ years of experience and the kindness with which I was treated. My 1987 Peugot has seen better days, but thanks to the team at Providence Bicycle it feels new again.I walked in with 2 flat tires unannounced and walked out as an extremely happy customer with a pristine upgrade in a very short time. Prior to finding Providence Bicycle my tires blew that day just as I was about to start on a trail.The team here was able to find the perfect replacement tires, tubes and the very important information regarding proper psi for future use. Luckily I got to complete my trail ride that same day after their expert work. Thank you for going above and beyond to get me and my bike back on the trail.

I needed a brake fixture adjustment and they kept their doors open for me- at the end of Labor Day. I offered to leave the bike for as long as they wanted, but they did the repair on the spot, along with truing my rear wheel. Excellent service and price. New customer won.

Thanks guys for your help, I received an awesome service with my first visit, I completely satisfied. If you need bike service I really recommend.

Went to buy a bike and got a bike. People were nice, friendly, and competent. Sometimes its hard to find all 3 in the same place.

Best bicycle shop in the city. Great service, selection, and pricing. Been doing business here for probably 30 years, never once been disappointed.

Going to Providence Bicycle was such a positive experience. Everyone was super friendly and kind, it felt like family. Thank you for your help in our bike selections!

Very courteous knowledgeable polite and helped me out in a way words cannot describe. I was having a problem and was welcomed by the staff at providence bicycle to quickly fix my problem Right on the spot. They also have a large showroom with many bicycles to choose from. I Would recommend this bike shop to all my friends and family.

Always helpful and willing to answer questions. And if there is something they dont know they work with you to figure it out. So happy they are back on Branch Ave!

Great shop full of experienced people, delivering service in a quick and more than reasonably priced manner. This is the only place Ill be bringing my MTB to.

Such a nice store. They were on time, quick and reasonably prices. I will take my bike there in future if I face a problem.

Fast, friendly service. I walked in and they fixed my flat and changed my tired in under 15 mins. Would definitely return

I ordered a bicycle last week. It arrived and was assembled in less than a week. An employee named sergio properly adjusted the seat and handles to my height as well as gave great basic instructions on handling the bike. He also was very professional and helpful about loading the bike into my car and educated me on the proper way to do so.

Good place to get your bike serviced theyre honest and fast

Fast and Super friendly service!! Sergio is the Man!

Who could ask for more from Providence Bicycle. Walked in early on a Sunday. Found knowledgeable (and more importantly, enthusiastic) sales staff, and because the store was a little quiet, and they knew I had come in from a long way off, they built up the bike I wanted and I was out the door in an hour. Its been along time since I had such a positive experience at a bike shop.And the bike itself? Fantastic. Cant say enough about the Future Shock system on this Specialized bike. Works exactly as advertised. All your leg energy goes into driving the bike, but the upper body is isolated from from any harshness getting translated into the bars, and on less than ideal pavement I was amazed at how the front end would stick to the road. I didnt have to worry about changing riding positions to stay comfortable. I will get a lot of miles out of this bike.

Above and beyond customer service - Jill rules.

Took my bike in at the end of the day...didnt tell me to come back, but rather put it right up on the stand and fixed the gears on the spot. Reasonably priced attentive service, fast and well done. I couldnt be happier. And hanging out in their shop is a trip down bicycle memory lane.

Need a reliable, accessible, (yes, open on Sundays too), and local bike shop? Providence Bicycle employs dedicated (and nice) people who can offer expert counsel on specific equipment. Have a foot problem? They can coach on the best type of shoe. Need a special type of seat? They have a fitting tool for seats. They also have highly trained mechanics on staff. I have been very happy with their approach to get me on the right bike using the right equipment for my build and riding style. Here youll find carefully selected equipment at a fair price. Nice, helpful staff, fair pricing and superb equipment. What more do you need from a bike shop?

I went to the East Providence store. They got my old, beloved bike up and running -really quickly and inexpensively. Very knowledgeable, extremely helpful. Thank you!!! It’s like new!

Im generous at 2 stars. I was sold on 1 wk service time. Three weeks later still waiting. Funny thing, they had an attitude when l told them what I thought about the service. Didnt end well.

Love My Purple, one of a kind Fuji 19 lbs of deliciousness....Great service. Knowledgeable people the will measure you up and put you in the right bike for you.... Most Professional place where you can order any bike in the world..I did.

Just discovered Providence Bicycle. My girlfriend and i went there looking for a used bike. As we entered, an unreserved staff member promptly greeted us and began helping. As it turns out they only had a few used bikes at the time, all of which didnt fit our need. Not to be deflated, she suggested that a new bike was in the cards. After a quick thought about our price range and intended use, she showed us two bikes that fit our purpose. She also discounted them to suit our pockets. Following a quick test ride, we were sold. My girl was gleaming over her new Raleigh Venture, which makes me happy. All said and done, this shop is awesome, the staff is groovy, and ill certainly be back for my next ride. Thank you Providence Bicycle, keep jamming.

Mike and Jimmy,Thank you both for a more than satisfying experience. June and I are very excited to hit the trails on our brand new Giants! Thanks to you we learned more than enough to enjoy this sport to the fullest. We will absolutely be loyal customers from this point forward, thanks again and hope to see you guys out there!Sean and June

Ive been in here a few times and always a great experience. Super helpful employees. I wont go anywhere else.

Novice cyclist - staff was very friendly and helpful. Love the bike we picked out. Looking forward to the PMC this summer.

Excellent customer service, they will help you on anything you need and answer all your questions, is not only about sales is also about service

I went in for a new tire for my new wheel which my current road tire did not fit. I explained everything about my new wheel. I had asked if a 700x23 would be best. I was advised that, We would have them in the other store. This was said to me as I was holding the tire of that size in my hand. Guess profiling is still a thing in East Providence. BIG guys of color cycle too!

Fast courteous service at a very reasonable price! Always helpful when I go there.

Thank you to the kind man (forgive me for forgetting your name, even if I remember that you are a school administrator) who assisted us with our car bike rack this afternoon.My husband suffers from memory impairment, and I am trying desperately to get myself up to speed on things he used to take care of.You made a difference!Erica McKeown

Always great customer service. Even when you show up with goofy questions 5 minutes before close.

Great bicycle shop. Excellent service

Great service; knowledgeable employees; great atmosphere!

Very nice people. Huge selection of bikes

Ripoff told me my bike was junk $30 to fix Works excellent is worth somewhere between 5 and $2,000 dont trust them

Excellence service.

Really bad experience with Providence Bicycles. Was lied constantly by Justin and in the end service was never performed and nobody offered help to make things right.Avoid it if you can

Very courteous and knowledgeable

Kinda rude and short on the phone - wont be giving them any of my money.