One of the oldest hardware stores in Racine. The manager gives a very home like feeling when you need something special.
Friendly and helpful staff. Prices are (basically) competitive to other HW stores. It is a convenient location though, so Ill be returning for sure.
I love this hardware store the staff there are always courteous and Ive never had any problems and I will never give a complaint about this place they are top notch people in the name of Jesus please bless this business!!!!!...
Took my mower deck blades in for sharpening. Was promised they’d be done in a few days. Took over a week. More problematic is the lack of knowledge and customer service skills by the staff. Finally, the guy who sharpened the blades complained about how much time he had to spend (several hours) and his hands were sore from it. First and last time I will take my repair work there. Two stars only because the sharpening was done well.
Great hardware store for any small household need.
Very friendly staff always have what you need small engine repair and rentals great place
Great place! Good prices and selections and very helpful and friendly staff! Ill be going here instead of ace hardware from now on!!! Much better staff!
Found my knobs for my wifes dresser and more...good people..will be going back
Friendly and helpful... and they carry Crescent tools so...
Mom and pop hardware store. Friendly and knowledgeable staff, well stocked shelves. You can find most of what youre looking for here, for sure. They even have old fashioned candy and soda at the check out and thats a nice touch. It really makes you glad mom and pop places still exist.
Shopping local makes my heart happy
Family owned and operated. Good prices and friendly knowledgeable service
Excellent store with very helpful staff. They most likely have what your looking for and the pricing is fair.They had what I needed so I will continue to shop here.
They knew exactly what I needed before i finished speaking... Great place!
Super friendly knowledgeable staff. I wont go anywhere else
Staff is great. Limited in stock, but is a small hardware store. Usually have what I need or their willing to obtain what you need.
Great place. Reminds me of when my grandpa would bring me to the hardware store growing up. Very friendly.
They are so helpful and thw prices are great
Excellent help finding a part
Very helpful and knowledgeable staff. Good selection of items. My go to place for all things hardware and lawn care.
Great people great service
Awesome people, great products, and excellent service. A true asset to the community and a great reason to shop local. Forget the big boxes and always start at Douglas Hardware 😉.
Always very knowledgeable and reliable whenever I need anything to remodel a house etc.
Very unfriendly staff. Very snobbish too.
Great prices helpful staff
Friendly, helpful staff
Very helpful and knowledgeable staff.
Great little local hardware store. I go because of the awesome selection of fasteners. I need high quality stainless and this place has a whole row of US made stainless fasteners. Also, super knowledge staff.
Douglas Hardware have friendly and helpful workers. They always say hiwhen you come in and goodbye when you leave. Always ask what can they do to help.
Great place! Has everything that you need for home, garden, keys, and much more.
Good knowledge staff
Nice store, have what you need to get your project done
Very honest,very helpful people.very clean & organized store. 99.9 per cent of the time has what ever i need. I like being able to purchase very small quantities of items,¬ having to store away unused portions of a purchase that I may never again need.😉. Thank you to Him & Linda.
Every time I go to Douglas Hardware everybody is so nice and helpful
They try... The store is more focused on boutique items than actual hardware. Seriously the front half of the store is devoted to the Green egg and gifts for moms.
Long time patron of this establishment and will continue to be, the staff are experienced in all aspects of the store wont street you wrong.
Always Helpful.
Ive been in there a few times. Always been welcoming and helpful.
I have spent thousands of dollars in this store over the years. Most of the time the staff is helpful but sometimes a few of them can be a bit rude. A few of the men tend to look down at you or act like youre bothering them when you ask where something is. Well today was the last time. I will take my money where it is appreciated.
Had what I needed. Very knowledgable and friendly
A bit more pricey then the larger competitors however great customer service! Easy to quickly get in and out.
Great selection, great employees. 5 stars for that. 1 star off for the pricing, its a little high.
Found everything I needed for home repairs.
Very friendly and knowledgeable. Usually have everything I need.
Family-owned Hardware, I go here for all my Hardware needs, great place to get a hot water heater installed, they dont leave a mess when they leave. Linda and Kay are the best
These guys know there stuff, very helpful and knowledgeable
Great local hardware with a better selection than you think. I think the boutique is a nice feature and have found many unexpected gifts there
Still great to find a full service hardware store!!
Locally owned small business. Almost always have whatever I need.
Five star staffbuy your lawnmower herecompetent small engine department
Very expensive
Nicely organized Well-stocked and high-grade Hardware just what we needed... wont find this stuff at Menards
I didnt have to wait for help and everyone was attentive and very, very kind.
Really friendly and knowledgeable small hardware store. Large selection despite the size. Highly recommend
Awesome bunch of people, very helpful and great supply of products!
Personal assistance given to I .ediately locate just the hardware replacement I needed. Good to know this place is nearby.
Its a pretty nice place Ive been going on a regular and theyve been very courteous and helpful
Good clean helpful hardware store. Well stocked
Great place for tool great customer service and its in the neighborhood
Hardware store is ok the variety is not that big. Kept pretty clean and neat. The staff is friendly
Friendly staff always helpful
Great place for your hardware needs as well as seasonal items.
The people at Douglas Hardware are always very friendly & helpful. The store always has what I am looking for.
Great store always have what you need
A+ hardware store!!all workers are grade a,if you can describe it..and they have it..theyll find it..tell you how to use it
Less than 4 hour turn around time on my snowblower repair. Outstanding customer service! Another reason why I always try to buy from local businesses. Purchased snowblower and lawn mower here, Ill be back.
Very pricey rentals. People ok.
What wonderful service so helpful to people are there
Good place for all your hardware needs
I always find what I need at Douglas Hardware.
Great customer service very knowledgeable.
Nice store. Helpful staff.
Great family hardware store.
Customer service were very courteous and helpful
Best hardware store in the city
Service Department is awesome. Service and prices cannot be beat on keys and screen repair.
Didnt have what I want had to go to another store.
Friendly workersGood supply of parts
Great service and knowledgeable Staff.
Very helpful staff!!
Personel are friendly and very helpful
Not the cheapest place around but they will have you where you House problems
Very helpful, thank you.
Good customer service.
Great customer service
If there is hardware you just cannot find oh, go to this place!
They know what you need
Excellent service
Love the help💗
Very helpfull
At times a little light on product, and perhaps a bit more expensive than a big-box hardware store, Douglas Hardware makes up for it with customer service, helpfulness, customer service, know-how, customer service ...
Great customer service
Really unfriendly...
Good service
Great
Home town hardware feeling.
Get help when you need it
Perfect
Friendly workers.
Tools