Excellent service and deals. Ive purchased two vehicles from this place, and the experience here is much better than most.

Salesman (Brent) was very nice and the dealership was one we could trust

I was really not pleased at the treatment I received, but because of a promise to my son I continued with the transaction. Prior to going to the dealership the conversation on the phone was excellent. But upon arrival to the dealership the treatment was not to my liking. Sorry to say it but I must be honest. But thank you very much my son loves his car

You can feel the rush & push to get u to sign on the dot..After reviewing an estimate at home I was given & calculating the numbers, basically we were being ripped off! Fees that had no explanation. Doc fees of $800! due to NJ not having regulations for that so can charge whatever they want..NY is only $75 😲 pretence of giving us an incentive of their own free will, then us finding out it was an across the board rebate from Toyota across the board..This place was a huge turn off ripping ppl off if their hard earn money..I was informed from researching tactics & good thing we just walked out..

Diverse. Professional. Accommodating. The employees seemed happy to be there and to do their jobs.

Great experience. Zero pressure to buy. Salesman and Manager were a dream to deal with

I told them I wanted smooth riding car. I asked what XLS stood for. After We bought car, I found out S stood for sport and on open road it rides very stiff. Im extremely unhappy with purchase. And brakes didnt pass inspection, they refused to fix them.

Terrific buying experience with complete honesty and no sales hijinks. Syed (Jeff) is the man!

Everybody is really nice at this place and very efficient. You could trust the mechanics at Toyota. Car always runs great when I pick it up. I have a free shuttle service that now instead of being a shuttle is an Uber or a Lyft and I like it even better. They pay for the Lyft driver so all you have to do is tip the guy and I take you any place in the area so you dont have to sit in the waiting room and wait for your car. However, if you do want to sit and wait for your car theres a really nice comfortable waiting area with vending machines and stuff like that. If you just getting an oil change you are in and out within an hour but I always tell them to take their time cuz I like being dropped at the interstate mall across the highway from them and shopping while they do my car. Then they text you and ask if youre ready to be picked up and I was all done shopping and they texted me... it was perfect timing. A guy named Brian that helped me when I first walked in was extremely sweet and efficient.

Very impressed with the professionalism of Michael and Chris my first buy and was a pleasant experience

Love there service. Very friendly people.

Ive been a salesman here since August 2013 and have 2 CPO leases with them; a 2014 GS350 and a 2014 GX460.Service 6 days a week, 100+ Lexus loaner vehicles, & complimentary exterior washes.

The best In service amazing nice people I love this place people so nice good treat

Jhon Parra help me to make the right decision.

Great customer service! Have been purchasing and servicing my toyotas here for 17 years. No complaints.

Very accommodating. Service department always shows a great deal of interest in satisfying me. My service advisor, Anna, and the service manager, Tony, are particularly helpful. Work performed is accurate, thorough and on time.

They were great my sales rep Bob took good care of me. The finance manager Mr V was great got me in to the best deal and a lot of extras world class deal. 👍👍👍👍👍 If you looking for a car you can go wrong there.

Very helpful service especially our salesman Robert Roque

Great customer service. From the time you drive in until you leave.They are very honest and I have save a lot of money coming to this place and leave in Newark.. long drive coming to this place. Its how they treat you oh yeah save money too.

We had an amazing experience. They made our day. We made a super awesome deal and drove off with an amazing car. Thomas was hands down the best dealer and person you could ask for. Wed definitely send our friends and family here too and well most definitely buy our next car from here next time too, from him!

Like their work. I brought my car in for servicing and detail.

Great selection of cars. Shelton Clarke, the salesman was great.

Professional people,,you will go back to this dealer anytime

Clean dealership, great selection and best of all super friendly staff. They were really accommodating.

Great place to get your car or even test it out.

Andy was very easy to work with!

Great service

Great people

That the best place you can do business

No recommended for peopleService zero

Sergio Lopez was excellent. He walked us through every detail of the RX350 ending in a purchase. Fantastic!

More reasons to like MINI of Ramsey (formerly prestige mini), the customer service is extremely friendly, the service center (Ryan and Victor) is fast, efficient and doesnt try to bilk you and I get a complimentary car wash.Top that with the salesman that got me into my first Mini is back (Spiro) and Im very happy that I came back to this dealership. After 9 years he still remembered the color of the car and other details about me.If you are looking to get into a new or used car, definitely check it Mini of Ramsey and ask for Spiro.

The parts personnel was very patient and knowledgeable with the subject matter.

I purchased several vehicles from Prestige over the years. Most recently BMW of RAMSEY aka Prestige BMW. Service is excellent and sales (salesman)process was Ok but not great. However I feel the service department made up for it on many occasions. They are extremely professional and courteous to customers. My vehicle is washed every time it’s serviced. I recommend this dealership for its excellent service

As always, going to Prestige MINI has been an extremely positive experience. They found the problem with my MINI promptly, and repaired it efficiently. I would recommend anyone who owns a MINI to utilize Prestige. You will never regret it.

Look for sergio lopez .. enough said .

We have been working with this group for many years. 8 cars. Our salesman, who has been the same one from day one, has made each experience a pleasure. We have never been disappointed with sales, service or any transactions. They are a delight from step one. We recommend them highly.

I must say, I was nervous about the transition to new ownership, but when I pulled up yesterday to get my tire pressure adjusted, the service manager came right over to me with a smile on his face ready to help me with vigor! He was dressed in a suit and tie and that to me was impressive. My car was ready within about 10 minutes and I was off to my work appointment. Impressive, respectful, and convenient.

Tried returning a lease for 2 months. Sales people never follow up. Finance doesnt communicate with dealership. New ownership not good.

Buying a car here will take an entire Saturday. Prepare yourself and dont go crazy in the waiting area.

Mark in service is the best very honest.He knows his stuff.

Very good service. They get you what you want and work with you. This is my third time doing business with them and I am very happy.

It is exemplary of the Lexus brand.

Absolutely love this dealership. From sales to maintenance, absolutely beautiful; every experience is a great experience. Thank you Prestige.

Always try improve service system.

Service is very good here and I would trust a mini dealer the most to work on my mini, but it is very expensive. So much so that I wouldnt get my normal work done here, such as brakes, oil change, plugs/coils.However, their service folks go to bat for you when dealing with warranty companies and do what they can to get your service taken care of.I had an issue that wasnt covered by my warranty because the part name was solenoid and warranty said valve even though theyre practically the same. Mini ended up giving me a courtesy repair for $50 instead of $750.

Just the best place ever to have your vehicle serviced...

Great place to take your BMW. Very nice and kind to your needs.

Excellent service

Everyone helps you have a great car experience. Have been with them for 12 years.

Love their service managers! Service area waiting room is pretty nice and stocked as well!

Went there for a totally different reason other than to by a car. Spoke to the manager his name is Peter. He could not have been nicer. I had a very pleasant talk with him. I left there wanting to buy a new car even though I was not there to do so. And the subject never came up. He was just a great guy.

Andrew Araque the best sale person I meet.

This was for the Lexus outlet. They have great customer service skills. But, you need to take control of what is to be serviced so that your costs are contained.

Fantastic customer service. Professional and helpful assistance above and beyond my expectations!

Excellent facility and great customer service

Good place to buy a car.

BMW dealership...excellent service, my sales guy Andrew when above and beyond!

The best service center in all of New Jersey. From the moment you walk in until you drive away, top notch service.

Service advisors, techs, and everyone I have met there have been excellent.

🤙🏻great service 👌

Not sure if I saw a lot of honesty, but it is a car dealer.

Got a great deal on a BMW X2 ...left very happy

Always a great experience. Makes buying a car a pleasure. Use Steve Glenwick.

A complete dealership. Excellent sales & service teams.

Purchased two vehicles and will always use the service department for maintenanceExcellent

Prestige Auto Group certainly takes customer service to a new level.

I bought a used car here 4 months ago and this morning a light came on saying I need brakes. I would not expect this on a certified used car. I only put 1/3 the total mileage on the car, meaning the brakes were already 2/3 worn. They wanted to charge $660 plus tax to replace the brake pads. Ridiculous!!! They also tried to do me a favor by selling me an extended warranty for $2000. They tried to offer a 10% discount on the brakes when I said I would have the work done elsewhere, but honestly, it looks like the first thing they did was add 10%. I took a chance going there thinking they would stand behind the car they sold me. I left there extremely disappointed.

Been with them for years, excellent customer service.

Great cars. Friendly sales team.

Service department very good employee are very professional and likable

Steve Glenwick is great . Love my car. Great service

Very helpful and friendly staff.

Ryan Petti is a very good service rep.

Excellent! No need to say more.

Great dealership, great customer service.

I called ahead to make sure that the 4 cars that I saw online were on premise before heading there from Bayonne. About 7 minutes later Joe called back and said yes, so I took the 45 minute drive. When I arrived, the first thing Joe did after the introduction was take me for a ride. He says we need to get coffee. I told him I was not interested in getting coffee because I came to shop for a car. He asked me how the car felt. I replied good as a passenger, but Im looking to know how a car feels as the driver. We spent 20+ minutes driving around talking prices and such, and I was told I would not find the features I was hoping to find because the cars I want to see are base models. I explained to him that the features (power seats and navigation) are not important, just nice to have, & I still wanted to see the cars I inquired about. He also let me know he is retired, lives comfortably, and only works at the dealership for something to do. That didnt bother me because he also explained his experience. Back @ the dealership he grabs keys to the cars. We go to the lot and none of the cars were there. We drive 10 minutes or so to the other parking lot, back to the original lot again looking for the cars and then back to the other parking lot one more time. Finally employees are getting out of one of the cars. I have no clue where they had just come from. Overall, I was not happy with the rusty drums or the rattling doors on either of those cars. Joe told me that the rusty drums are normal and that even if the shop can clear it up for now, that it will come back. Well newsflash, I have never had that on any of my cars. He then told me that If I dont like that the doors are rattling when being closed (which he at first tried to say was normal), to just not buy the cars. I found that to be a rude remark. To explain us not finding the other two cars, Joe then tells me that there is no way of tracking their cars because all of the cars have two keys and the employees take whichever cars they want, sometimes do not put the cars back and that they even sometimes take them home. Wow. Well luckily I had two back-ups on my list. Fortunately, those two were actually on the lot, and guess what. When I sat inside the one, it was a base model that had power seats and navigation! Exactly what Joe told me I would not find in my price range for a base car. I jokingly brought that fact up and he only said. Because that one was an upgrade. So I took this one for a test. Thee doors were not as bad as the rest, but the drums were still as rusty and the floor mats were missing. I asked him about the missing floormats and he got annoyed and said, why are you asking me about things like that, werre going to take care of that, to which I replied was I not supposed to ask and just assume they would been put in afterwards? Becaue I have learned not to assume things in life He just chuckled at me as if I made a joke. While driving the car, I mentioned that I like the feel of the car, but Im not sure If I like the loose feeling in the steering. He actually once again replied well then dontt buy the car. To that I replied well I dontt think that comment was appropriate just because Im expressing myself. At this point, my patience was almost done. We go back to the shop and I ask for the out the door price for that car and car #2. He comes back with just the information for that car and told me that the owner is his cousin and that he didnt give me the info for the 2nd car because he just didnt want to. I asked why and he came up with some weird story about not selling it What does that even mean? Joe then asked me if I was going to move forward with the one they did give me the pricing on, and at that point, my heart told me it was definitely time for me to go. I told him no, because I dont like how you are making me feel, and I walked out. I will never step back in that place again! They were unprofessional, unorganized and wasted hours of my time. Maybe this is why they have too much inventory.

Good service and professional staffs

Good service and friendly

Nice customer service

Very well run dealership.

One of the best places to buy a car

Always offers great service!

Great Service

Great staff and services as usual.

What a great experience

Went for parts. Gotta go upstairs,downstairs,back upstairs... Make up ur minds ppl...lol

Sales process took 3 hours, 30 minutes 👎

Good dealer and biggest in the area

Excellent and timely service.

They dont call you back when shopping for a car

Great deal and exceptional customer service! Thank you Raul and Jose!!!

Always a pleasure

Overpriced parts (understood)overpriced labor (questionable)

Tried charging me a fortune for a 2015 corrolla. No thanks

They are great their

Only if you got $

Good inventory

Michelle I thank you very much for your help

Went to purchase a vehicle from their dealership and it was damaged and undisclosed. Ask for a bunch of pictures.