BMW of Reading was great to work with. If your in the market for a BMW, make sure to give them a chance at your business, you won’t be disappointed. Everyone was courteous and helpful, from the time I placed my order until I drove it off the lot.Special thanks to Angie in Finance, Eric for order status updates, and Bryan in parts (who says nobody ever thanks parts!!).Love the car and will be back for my next one!

I Love my Bmw service center. They always take excellent care of my car. Their service team is very professional and always leave my face with a smile. I have a very high respect for them. Thank you for all you do to provide me excellent customer service.

The experience getting my car from this dealership was seamless. I got the exact model, color and options i wanted. All the payments and paperwork were done remotely. Which helps since I live more than a 1000 miles away in Florida! Would definitely recommend this dealership as they really take care of you till the end. I got my car to my front door and never walked into the dealership! Would highly recommend Eric, Jay, Angie, and Ethan and would definitely buy from them again!

The dealership was immaculate...clean, accommodating, and modern. The staff was attentive and really made me feel like they were anxious to have my business and went the extra mile to help me find a car that fits my needs and budget. My sales Rep was efficient, honest, and all around nice ! From start to finish the entire process was painless, finding my BMW, test drive, financing, extras, and the staff showing me the features on my new car (it is my first luxury sedan). I would recommend this dealership and BMW to everyone !!

Everyone I encountered was very professional and accommodating. James, who was very helpful, sold me my new X1. Katelyn was a wonderful tutor - she showed me how to use all the great new features. Angie made sure all of the financial details were in order, and she was very fun to interact with. Manager Jay was very professional (and patient), as well. His help was very much appreciated.I love my new car. Best. Car .Ever. I would highly recommend this dealership. You wont find better people to help you if you are looking to buy a new car.

Soon as walked in for service 5 mins before they officially open, No standing around. Russell call me right over to get checked in.Thanks for speedy check-inKevin

Had a pleasant transaction today with Angie and Ethan. We made the trip down from North NJ; The staff at the dealer was very welcoming. All were professional and a pleasure to deal with. Literally in and out in an hour. They made buying a car out of state easier than buying local. Would definitely work with them again. Thanks again guys!!!!!

The team at BMW of Reading is outstanding. It was the easiest car buying experience ever. I am located in RI and handled the entire deal by phone and email. BMW of Reading will be my first phone call/email the next time I’m ready to buy a new car.

Bought a 2021 x7 m50i.. flawless purchasing experience. Beautiful, clean dealership with attentive staff. Straight forward and not pushy. When I got a nail in my run flat tire 2 weeks later (buy the tire protection plan!) they came and picked it up at my work, dropped off a beautiful loaner, and brought mine back the next day. Had tried to deal with a local BMW for the tire and it was a hassle. Will only use BMW of Reading from now on. Top notch service and a stress free process for both buying and repairs.

I worked with Ethan to custom build a beautiful 2022 Phytonic Blue X3M40 with Cognac interior.Ethan and Angie patiently answered my numerous questions about the build since the configurator wasnt updated on the BMW website for the 2022 model then.They were honest and upfront about the availability, pricing & rebates; gave me a very good discount and didnt try any of the shady dealer tactics which I had experienced elsewhere. There was no push to upsell any features or warranties.On the delivery day, Angie promised us the fastest lease signing of our lives (knowing that we had driven 4+ hours to get there) and she delivered! We were in and out of her office in 10 mins!I would whole heartedly recommend them for your next vehicle for a stress free car buying experience.PS - If you visit them in the near future you might get to meet one of the cutest puppy ever!

Such a fantastic experience and all thanks to Angie and Ethan. They made my buying experience seamless, high professionalism of understanding the vehicle and finance options, and most importantly they are so easy to talk to. I highly recommend Angie and Ethan if you are looking for your next BMW.

I would give BMW of Reading 6 stars if I could.Finance:The best part of my experience, bar none. Angie Dietrich is SPECTACULAR. I was coming in from out of state to pickup the car. Angie was SUPER easy to work with and very organized. She told me exactly what she needed from me, set expectations and met the expectations. Did not try any sleezy Stealership-type tactics (i.e. fear mongering), no upselling me, just gave it to me straight and provided info so that I could make an informed decision as opposed to trying to make the decision for me.However, perhaps the best part was when I had to use my rim and tire insurance 7 months later and couldnt find my contract. I called, left a voicemail and moments later received an email with the contract and an apology that she was on a Zoom call but heard my voicemail and wanted to get my contract out to me ASAP. WOW! Rockstar!Delivery:Super smoothPrice:The bestStaff:Super helpful and friendlySatisfaction Level:Through the Roof!Conclusion:I am from Long Island and I would buy a car from them again in a heartbeat and enjoy the drive home. . . Hopefully its an M550i or M5. . . :)

Staff at BMW of Reading is awesome. Angie in F&I and Eric sales manager and Ethan, all were very Nice, So transparent and straight forward.Leased 5 Series and very happy with Car and BMW of Reading.

Fantastic Dealership in the state of Pennsylvania. Got done getting an m550i from Ethan and Angie at sales, and cannot be happier with both the vehicle and my time at the dealership. They were super fast to get all the paperwork done as they knew we had driven a decent distance to get the vehicle. All questions were answered and the crew over there are as nice as can be. Thanks to the good people at BMW of Reading, we drove home in a our dream car. Out of state people need to make the switch to this dealership. True professionals.

BUYER BEWARE/GO ELSEWHERE FOR SERVICE. I have owned multiple BMWs and the service department at Reading is the absolute worst. Took my 535D in for recall work (EGR Cooler) which they said was fine and the reason for a code my car was throwing was due to a bad sensor. They replace the sensor…doesn’t fix the issue. They decide to do the recall work…doesn’t fix the issue. I tell them I guarantee its the EGR valve which is under warranty and they wont replace it. They want to do a smoke test and replace a back pressure tube first….cause steps in a process. I explain that the EGR valve is under warranty and is most likely the issue. They wont repair so i tell them to give me my car back and i will take it to an Indy shop. Indy shop says…yup its the EGR valve. I paid 1K for work at BMW of Reading that didn’t need to be done and they refuse to reimburse the EGR valve repair costs or diagnostic fee. They reply…you should have let us replace all the parts in the steps until we got to the EGR valve. I will continue to purchase my cars and services from anywhere but this trash dealership. STAY AWAYEdgar is a good advisor….management is unprofessional and should be replaced if you want customers coming back.

The team at BMW of Reading treated us so well throughout our entire experience. We especially appreciated working with Marcus. He is very knowledgeable, patient, and worked to get us exactly what we wanted. The entire sales and financial team was nice and helpful from beginning to end. I would definitely recommend this dealership to friends and family, and would refer them to Marcus once they are there.

Ask for Robert Koch; he is very knowledgeable and friendly. He treated our family with dignity, was patient in answering all of our questions, and got us a great deal on our BMW X1. We had a phenomenal experience and highly recommend working with Rob. Rob is the best of the best; we walked away with a great deal and are very happy with our new car!Subhash Patel & family

I’ve worked with BMW Dealerships all over the east coast and BMW of Reading is the absolute best to work with, bar none. My out of state purchase was entirely smooth from start to finish even though we had to make some unexpected changes due to an LCI. Angie and Ethan were very professional and it was my pleasure to work with them. They’ve earned a repeat customer!

Edgar in Service is outstanding. Great service and comfortable waiting area

Very knowledgeable and professional sales staff. While I havent yet purchased a vehicle I find their willingness to work with you to be an asset. Great follow up communication in a friendly atmosphere. Here nothing but good things about their service after purchase too!

Had a wonderful experience ordering a new car with Eric, Angie and the rest of the team at BMW of Reading. Always there with answers to any of my many, many detailed questions and they made the ordering, purchasing, and delivery of a car so easy that it was a total no-brainer to travel out from NYC. Truly a delightful, painless process and if I didnt love my new car so much Id do it all over again tomorrow!

I had an exceptional experience from beginning to end at Reading BMW and I would highly recommend them. Most noteworthy was I came from out-of-state and they treated me like a local. They will be my first call at the end of my lease despite them being hours away from Boston. Angie, in the finance department, Eric in sales and Ethan who delivered the vehicle to me at the dealership all gave me the proper time and attention to answer all my questions. Attitude was second to none and it was one of the better experiences I’ve had in a while.

Hands down BMW of Reading is THE best dealership around! Angie, Ethan, Eric & Jay were all fantastic to work with and made my out of state transaction as simple and easy as can be. My family and I have been a part of the BMW family for 20 years and the team here is by far the most professional, knowledgeable and personable of any other dealership weve ever dealt with. Truly impressed!

Service was quick. But employees not too friendly as when you go in to buy a new car. But no a bad experience.

First visit to BMW of Reading and first purchase of a BMW today! Experience with all employees was wonderful! Our salesman Marcus was fantastic. Very knowledgeable and personable. They really wanted to see us leave with a BMW. Would definitely recommend the dealership to anyone looking to purchase a BMW!

1 day turn around for a bunch of little things along with a nice brand new loaner for the day. We know you only do this to try to get us to upgrade and get a newer one well its working and got me thinking.

WOW.. I am truly impressed by the service provided by Angie and team. They answered all my questions in timely fashion and the whole process from ordering to receiving my car was flawless. Thank you guys so much!

Service Department really took care of my concerns. I appreciate all they did for me. This is my 3rd vehicle from them and as long as they continue the professionalism and care about their customers after the sale there will be a 4th soon.

I’d like to give a big shout out Angie from Finance, Eric in Sales and Bryan from parts. I’m 2.5 hours away with numerous BMW dealers in between and I chose to go with BMW of Reading. The service and communication was impeccable and it didn’t seem like I was speaking with salespeople, but rather friends. I received timely responses and all paperwork and communication was handled in a very professional manner. They even delivered the car to me! I highly recommend this dealership for all your automotive needs. Cheers!

Marcus Zakharov was an exceptional sales person. Quick no hassle process. In fact we were there late so the detailing folks had gone home and he personally detailed the car while we did our finance paperwork! Great overall experience and support.

Good mechanics and friendly service. Nice people to trust with your car

I bought my BMW x7 from Dave Hargun, the best service I could possibly ever have, he is the best sales person. If I was giving him reviews it would have 10 out of 5. BUT, the service I get everytime I take my truck to get serviced, its another story. They are so unprofessional, rude and never willing to help. I wish they had better people taking care of my car and giving better service. I think I will be taking my business over to the lancaster bmw from now on. Thanks for such worse service.

On Friday afternoon, I took delivery of my teenage dream car after eight weeks of restoration and repair at BMW of Reading. Having acquired my 1992 BMW 850i V12 6-speed manual in June, we opened Pandora’s Box to an unforeseen adventure: one of challenges, frustrations, patience, and pleasures. I entrusted my service advisor and service technician, Kerrie Hummel and Joe Kocher, both of whom have maintained my and my family’s BMWs for nearly ten years. This restoration was a collaborative effort that involved an entire team of people: Steve Bare, service manager; Dana Wolf, shop foreman; Ruben Fontanez, parts manager; Kevin Pitts, general manager; and Ben Will, social media and marketing. Certified dealerships sometimes have negative reputations for taking advantage of customers whose automobiles are no longer with warranties – not in this situation. Due to the complexity of the job we faced, and particularly with such a historic vehicle, I trusted BMW of Reading with my beloved BMW. BMW of Reading went above and beyond to restore an epic vehicle to her rightful and magnificent glory (unveiling ceremony included). A heartfelt “Thank You!” from a Bimmer lover and loyalist. Stay tuned for more to come.

Great dealership to work with! A special shout out to Angie in finance! She was able to flawlessly facilitate a deal, courier documents via notary right to my doorstep, and make sure the vehicle was prepped to ship to snowy Chicago! Nicely done!

Great service, knowledgeable staff and they pay attention to the details! My BMW shop for over 12 years.

We had a great experience with BMW of Reading when we got an X5 for my wife. We were able to custom order it and got a great deal. Eric and Angie provided amazing service. They were honest, straightforward, not pushy, and had us in and out to pick up the car in no time. Truly stress free. I wouldn’t hesitate to travel from NYC area again to get another car from them.

The entire car buying experience with these guys was incredible. I live over 4 hours away and was hesitant to buy from a dealer so far away but Eric and Angie made the process simple. They were super responsive to all of my questions, arranged delivery, and on top of it all I got a phenomenal deal. I can honestly say that if the BMW dealership that’s 5 miles from my house were to give me the same deal I’d still choose to go through these guys. That’s how great my overall experience was. Big thanks to Angie and Eric for our first BMW and the amazing service we received!

Absolutely great experience. Angie was great and had everything ready to go when I picked up the car.

Seamless experience buying from out of state. Each person I interacted with was pleasant and helpful. First time I have bought a car out of state and was much easier and more pleasant than spending an entire day at a dealership. Strongly recommend.

I have purchased two cars from BMW of Reading in the last six months. The manager, Eric Salem, is easy to work with and Angie Dietrich, the finance manager, gets it done with no pressure. I utilized Performance Center Delivery for both cars, which is an excellent experience and a lot of fun. I generally hate the car buying process, but my experience with BMW of Reading was straightforward, simple, and smooth (no games).

Had a freak quality flaw come to light in a relatively new tire for 750 series approaching a weekend trip. Kerry in service did an overwhelmingly above and beyond job to fit me in despite a jammed service dept schedule. Many thanks for the top job, a real lifesaver.

I cannot say enough about the experience at BMW of Reading. After a frustrating experience with a former BMW dealership, I opted to purchase my car out of state at a friends recommendation (Im in NJ). Angie and the entire team made the experience seamless, including the return of my old BMW. This was literally the easiest purchase of any car (not just BMW) I have ever had, period. I highly recommend the team at BMW of Reading. Car is wonderful as well.

Best car dealership experience EVER!!! Great from start to finish and a pleasure to work with Jay, Ethan, & the finance staff as well. Really didnt think buying a car could be an enjoyable experience, so thanks for being exception to the rule!!!

I would recommend BMW of Reading to anyone! Everyone was so kind and informative. Our salesman Andy was the best and made our experience a pleasure.

I’m not sure where to start, I had the most phenomenal service at BMW of Reading!! From the time that I called to inquire leading to me going in for a test drive and walking away with the exact I wanted for my birthday, a milestone year! Rob Koch, and team did such an amazing job at making the deal smooth and seamless down to the time they point the keys in my hand. They have made me such a happy client that I can’t imagine not going back for future purchases for the family due to such superior service. I came in feeling valued and left feeling like auto family.

It was easy, secure and a comfortable interaction, and purchase of the vehicle. the team has been really good, team includes Dave H, Eric S, Chris M, & Jay S, very friendly and very much accomodating. the dealership is spotless and very neat and clean. the overall purchase has been easy and very much customer oriented.i would refer this dealership to anyone who wish to purchase with no tension or stress. i already a family of tom masano mercedes and now i join, tom masano bmw too.

What an amazing team at BMW of Reading!! We leased our first BMW, a custom built X5, and it was the most stress free car leasing experience we have ever had. Leasing from DC, we drove up to BMW of Reading when the car arrived. We had the pleasure of working with Angie Dietrich, who was super organized and made sure she clearly and concisely explained each detail of the lease agreement. We were in and out within 20 minutes. What an A+ team. Once the paperwork was finished, Ethan Stever knew every single detail and option on the new X5. Cant wait to work with Angie, Ethan, and the rest of the BMW of Reading team again. Thank you!

The service team is excellent. They provide exceptional customer care by going above and beyond for me.I personally want to thank Kerrie for the great job her and her team are doing.

***This is now the 3rd car I have purchased from salesman extraordinaire Rob Koch with the help of master finance specialist Angie Dietrich. This team makes car buying easy and fun. There is never any pressure, and they strive to make everything seamless! Thank you again!!This was by far the best car buying experience ever. Rob Koch is the most knowledgeable salesman ever. He was able to answer any question I asked about my old BMW or any of the new ones. The entire experience was pleasant and seamless. I will definitely be a repeat customer.

Very clean and all business.. love the atmosphere.

Brought my car in for inspection and routine maintenance. They had me checked in and into a loaner in less than 15 minutes. Kept me posted by text throughout the day too.

Angie Dietrich and Ethan Stever were fantastic and helpful with ordering an X5 for my wife. Everything was arranged via phone, and I was in and out of the dealership in 40 minutes to pick up the car. No fuss, no hidden fees, just fair pricing and excellent service. I highly recommend BMW of Reading, as well as Angie and Ethan specifically.

Went in today with a engine coil issue, Edgar from the Service Department took care of me right away. Explained everything in detail, got in me a loaner car and back to pick up my vehicle in just a few hours. Great communication with Edgar and overall pleasant experience.

My boyfriend and I live in Queens NY. We were looking for a new Bigger vehicle since we travel a lot, and he drives often for work. We love BMW for their service, but we were incredibly happy with our experience when we met Korbin in BMW of Reading. We go to Reading a lot, but the last thing we would’ve expected was to meet such a wonderful staff and have such a great experience. Korbin made sure to find Everything we needed in a vehicle. He made sure to go above and beyond, and also made sure to accommodate our price range. Simply put, he’s the best. It’s definitely worth the drive out there if you are not from that area and looking to get a lease. Shout outs to Eric the manager for being so accommodating and Angie the finance Manger for being amazing at her job. She does the finance paperwork at the end of the process and went into great detail about everything but still in a prompt efficient way. I’ve been leasing for years and learned so much from her, so I am incredibly grateful for that. Overall, hands down best experience At BMW of Reading, PA. Ask for Korbin!

I just picked up my 2021 X5 this morning at BMW of Reading. THis is my third BMW. From the start of the process to the delivery, it was an excellent customer experience. In addition to BMW of Reading, I reached out to two other BMW dealers, and it wasnt even close. Dave Horrigan my sales consultant, worked with Eric, the manager, and gave me a price that was better (by a lot) than the other two BMW dealers. Also, Dave did a great job of staying in touch, but did not pressure me. We did talk about a few items I was looking for and Dave, working with Eric, got back to me in a timely manner. I ordered my X5 about 5 weeks ago and when i picked it up this morning, it looked amazing. Yes, there was some negotiating involved, however, it was done professionally and it focused on what I was looking for. Dave did a great job of showing me the new features of my X5, and the delivery was a great experience as wellAlso, Chris, the financing consultant, was very professional and thorough.Dave Horrigan did a great job, as did Eric and Chris. Save yourself the time (and money), go see them, and I think you will have an excellent client experience as well.

I Buy new injector and they give me an used like new injector.

Leased my dream car back In January. Excellent service and best pricing guaranteed!

I think the team at BMW of Reading is extremely professional and efficient. Hats off to the Sales Advisor Dave Horrigan for being so much transparent and meticulous about the documentation. He seemed to always have the customers needs at the forefront. It was like he was doing the thinking on behalf of the customer while giving the precise and required inputs and without any complex and confounding details. And, surprisingly he always kept the conversations open-ended and I felt that I was neither being pushed nor was I ever hearing a sales pitch. Truly humbled by my experience.

My service experience with my 2013 128i was amazing from start to finish! This was my first time at a BMW dealership and they treated me like a lifetime customer. My baby runs better than ever and was cleaned inside and out perfectly! Would highly recommend to anyone. Plus their price for spark plug replacement was 100 dollars cheaper than the local garage I normally use. What a pleasant surprise. Lastly Kerri and Steve were great to deal with. Thanks again BMW of Reading!!

Thanks to Angie and Ethan for the excellent service! Loving my X5!!

I had an amazing experience at the dealership. Dave Horrigan was great to work with.... a wealth of knowledge about the car and a huge help with financing options.Thanks for all of your help Dave!!Will definitely return when we need another car!!

Im not sure words can describe the EXCELLENT service I received from BMW of Reading when leasing my BMW. I live in North Carolina but leased a new X6 based on their excellent reviews, service, and pricing. Obviously the entire transaction was remote, and Angie Dietrich was on top of all the paperwork. As a CPA, it was a refreshing experience dealing with Angie and how she knew all the numbers, was able to explain them, and clearly and concisely walk through the process. She sent my documents overnight and included very clear instructions (like, very clear), and included a return envelope all paid for - just wow! Im usually a tough grader and based on my prior experiences at dealerships I really was impressed with the way Angie and her team provided service. I also did a performance delivery pick up in South Carolina, adding more complexity to the deal, and that was NO ISSUE AT ALL for them. While at my PDC appointment, they actually told me Eric Salem and Jay Simon are the exception to the rule and they are KNOWN for being one of the best dealerships (BMW of Reading). I dont usually review on Google but I wanted to make sure customers were aware of their excellent service, even if youre buying remote and picking up remote . Great work guys.

Was my worst experience with BMW. They charged me over $500.00 to place a piece of tape on my trunk car cable and still not functioning properly. I am very dissatisfy with the result.

Highly recommend working with Angie, Eric, and Jay on your next BMW! The entire team was professional and honest, and always there to answer my questions. 5 stars!

Ask for Maura! She is the best!

First off, I want to say thank you to Angie Dietrich in the finance office. I know, who thanks the finance office of a dealership? She is a straight shooter, no frills and got it done. I’m from the NYC area and she handled all the paperwork via email, a quick phone call, and boom! Even the registration and tags all done. I literally did not have to do anything! Michael who delivered my car to my door in NYC before 830am was amazing and I’m very thankful. He had me sign everything and showed me a couple things about the car. Great guy to deal with. And last but not least, Ethan Stever who kept an open line of communication with me and gave me exact updates and answers. I seriously can’t thank the staff of Bmw of Reading (Tom Mansano)enough. I highly recommend this dealership above and beyond the ones here in my immediate NY Tri State area. Custom ordered my x3, took delivery to my door. I never stepped foot inside the dealership.

I called BMW of Reading in January after looking at a pre-owned 2017 BMW M2 I found online. I reached Jay Simon, salesperson, and setup a time to look at the car. Upon arrival it had already been cleaned up (in the dead of winter!) and ready for a test drive. I was interested in the car, but made Jay work for my business. After several rounds of discussion, we made a deal and I was handed off to Michelle in finance. Michelle also worked with me to get the best deal on an Ultimate Care warranty and made financing a breeze. I drove away very happy - but my story didnt end there. There were a few items missing from my car including the second key fob remote, and Jay came through on every promise and went to great lengths to insure my happiness. I couldnt be happier with my purchase and the team at BMW of Reading exceeded all of my expectations. You can buy a car anywhere, but not every dealership will treat you as a valuable customer. Do yourself a favor and go to BMW of Reading and ask for Jay Simon.

Got me in and out with great customer service and communication along the way

This was the best car buying experience we have ever had. Dave Horrigan had the vehicle we were interested in ready to go upon our arrival to take it for a test drive. There was no pressure or haggling and we left that day with our BMW after just a short wait to complete the paperwork. Dave was great to talk with while we waited for financing to get our paperwork. Overall a very positive experience.

Best bmw dealership I’ve delt with. great service, gave me the best deal, and took very good care of me through the entire process. Thank you guys again for everything!

I always have great service with BMW of Reading. I had a strange issue happen to my car, and I opened a case with corporate BMW. BMW of Reading agreed to work with me until everything was straightened out.

My second vehicle from BMW of Reading.The ENTIRE team is what makes me come back. Sure, the vehicle is what first brings me in, but the kindness, helpful staff, courteous service, and exceptional experience as a whole, is 5/5 and if I could give 6 stars ⭐️ ⭐️⭐️⭐️⭐️⭐️, I would.Eric, Korbin, Angie, and Katelyn, THANK YOU.I think from time of my inquiry, to time of delivery of vehicle must make some kind of timing record. Seamless and just a fantastic experience, yet again. 👏 You all rock!

I had a great experience buying my CPO BMW at BMW of Reading. I found the car on line and worked with Korbin Spayd on the sale and Angie Dietrich on financing. They were both extremely helpful and professional. It was worth driving 2 1/2 hours from Virginia to Reading and I would certainly consider purchasing from this group again.

My wife and I just took delivery of a 2020 X3 from BMW of Reading. We could not be happier with it. Dave Horrigan, once again knocked our socks off with his expertise, knowledge and courteous salesmanship. When we decided it was time to purchase a new vehicle we both knew we had to go see Dave first. His over 30 years of experience in the industry instantly makes you feel comfortable. If you are in the market for a BMW we strongly encourage you to ask for Dave.

Wonderful experience. We traveled from NJ to test drive an Infiniti at the dealership. We were met by Lilley who I had corresponded with prior to our arrival. The car was immaculate and Lilley was wonderful throughout the buying experience. I would recommend my friends and family to this dealership. Well worth the 2 hour drive!!!

I had a great experience with Korbin Spayd. I called prior to driving from Philadelphia and he answered all of my detailed questions concisely. When I arrived, he had the vehicle prepared and ready to purchase. This was the best car purchase experience Ive ever had and would highly recommend both Korbin and BMW of Reading.

BMW of Reading is what dealerships should aspire to be from salesand service to finance and management.Dave Horrigan our salesperson is knowledgeable and has exceptional follow up. I was taken care of from my first email with VIP service. The prices and communication made my decision a no brainer.I highly recommend buying/leasing your next BMW here and speak to Dave if you can, however the whole staff is just great. I will not shop anywhere else moving forward.

Took my car here for an oil change and 20 point inspection on May 1st as soon as I purchased it from a private party. Who would know a BMW better than a BMW service department, right? Wrong. I was driving home in a rainstorm about 2 weeks ago, got home, and the next day my car would only start sporadically if I kept the key turned about 10 seconds or so. Needless to say, I attempted to take the car for inspection this morning. Upon pulling the car into the garage, my mechanic notified me that the undercar shield was zip tied on, and was now hanging half way off, so when driving home in this rainstorm, I guess these fantastic zip ties didnt hold so well and water got into my starter which is why its been having issues starting. I called as soon as I left the garage, and spoke to the service manager. He said he would replace the undercar shield, but not the starter. So hes admitting fault by offering to replace a $30 plastic piece, but not to repair the starter he quoted me for $900?! Makes zero sense. He then says he will give me a 10% discount on parts and labor. I say forget it,Ill pick up the shield and take it elsewhere. Why not take the shield if thats all hes offering? Wrong again. He then proceeds to tell me that he wont give me the $30 shield, unless I have the $900 starter replaced there. DO YOURSELF A FAVOR AND DONT WASTE YOUR TIME. Also, took my car there about a month ago for a recall. Scheduled an appointment, dropped the car off at 7am. Never heard anything back so I call around 4:30, just for them to tell me the part wasnt at the shop. Why have me drop my car off for an appointment if you dont even have the part to replace? Would never go back to this nightmare of a service center.

I purchased a 2021 BMW X3 on December 23 and cannot say enough of the service I received from everyone. Lilley was especially courteous, knowledgeable and accommodating. When I am in the market again I will def be dealing with Lilley and BMW of Reading

We purchased a vehicle from here after comparing prices over a few out of state dealers. What I really wanted to highlight is the service we received fixing a spot on the vehicle. Korbin was our sales person. He responded timely, arranged fix-up and communicated every step of the way. Since we were out of PA, we didnt expect they would go so above and beyond. We highly recommend them!

The price of our new car was fair right from the beginning of our conversations. There were no surprises during the ordering and purchasing processes. Our car was delivered in mint condition. Jay Simon, our client advisor, as well as Ethan Stever, the BMW Genius, were polite, patient, knowledgeable, and easy to get along with. Purchasing a new car can be a high pressure and dreaded experience. Ours was not!

Angie and Ethan made leasing a new car an enjoyable and painless experience!

My son, a recent college graduate, just purchased his first BMW at this dealership. To say we had an OUTSTANDING experience is an understatement! Kudos to Michele Grim, the Business Manager, for negotiating and finding the best interest rate for our purchase and providing the ultimate professional service. I cant thank enough our salesperson, Jess Kreider, for his friendly, no pressure but a through and complete consultation which resulted in a great experience at this OUTSTANDING dealership. Each and everyone we talked to at this business was pleasant and professional despite the end of the month crunch and we really appreciated that. We will see you in about a year when my other son and I will be there to purchase his first BMW!

Angie and Ethan were awesome to work with. In and out in 30 minutes. Thanks again!

This maybe a long review so here’s the short version: I strongly recommend BMW of Reading and the sales team (Dave Horrigan, Eric Salem and Chris Madeira). My experience has been consistently no-pressure, honest and transparent — unfortunately a combination seldomly seen in auto sales industry— which compels me to drive 4 hours (one-way) to Reading, PA despite having multiple local BMW dealerships.I came across with BMW of Reading three years ago, purely by chance. I was looking for a specific X6, and they had one in their loaner fleet. Off the bat, they offered me a great deal for a lease, provided me all the information that I need and I made up my mind easily. Even when I get there, my guard was up — typical experience where “they” try to sneak in high interest rates, exorbitant fees, F&I products etc. None of that nonsense was there. I actually said this to Eric, the sales manager, after I signed the lease. “What’s the catch? When are you going to get me?” — the answer was clearly no catch…just a pleasant experience.Fast forward three years, when my lease was nearing its end, I reached out to Dave and Eric again. Dave helped me look at a few loaners but I ultimately decided to special order a car to my liking. Again, BMW of Reading did not disappoint me in how easy the transaction was. Right off the bat, I got a great offer on my build, lease terms were at the “buy rate” without any mark-ups. I was presented with my options for additional products, but I was never pressured in any way to buy anything that I didn’t want. Delivery process was super easy, and comfortable — everything was ready when I got to the dealership. I signed my papers and drove off with my brand new car.All in all, BMW of Reading is a great place to get your next car. They are open and honest, and never went back on anything they promised. You will not have to go through the back-and-forth of haggling, and never at any point, will feel like you are taken advantage of. Dave, Eric and Chris will work with you, clearly tell you what they can and cannot do, and will be quite competitive in their pricing. What else do you look for in a dealership?Dave, Eric and Chris: See you in three years!!!

I have flip-flopped between Cadillac and Lincoln for a couple of decades and this is my first BMW. The Reading Team was amazing and service was incredible. Thank you Dave Horrigan and Eric Salem, I appreciate your help and look forward to working with you guys again. I LOVE MY M850ix GC #teamreading4life

They treated me with respect and did not judge me

Great customer service and friendly staff all around! Dave Horrigan helped us get into our new to us vehicle hassle free and without pressure!

I had a fantastic experience at BMW of Reading. I sent an inquiry about a vehicle at 10 pm on a Sunday and received a reply from Eric within minutes saying that someone would contact me in the morning. I heard back from Sorin the next morning about the car, and went in that afternoon for a test drive. Start to finish, the whole process was a pleasure. Angie worked some financing magic and a few hours later I drove off in my new (to me) BMW i3. Many thanks to Sorin, Angie, Eric, and everyone at BMW of Reading. They know customer service!

Awesome folks here... my 2nd BMW from them and will be back for another hopefully soon. Eric Salem is great to work with and Chris in Finance was a pleasure to deal with, as well. Big thanks to Korbin for liaising with me and Liley at the dealership helping me while I was there to pick up the car. Great team! Thank you from Bergen County, New Jersey!

Korbin was my sales guy and he was great. Excellent service and will definitely come back to this dealership in the future

To say this dealership is great would be an understatement. From the time we walked in we felt welcome and customer service is phenomenal. Marcus and Steve assisted my wife and I. We are so thankful for all their help. I highly recommend buying from here. No hassle no con, friendly, knowledgeable, and honest employees!

Great selection of vehicles and I found exactly what I wanted online from them. I bought during the pandemic so it wasn’t actually a conventional purchase but it went as smoothly as possible. Fair and reasonable price and very knowledgeable associates working there. Would highly recommend them for anyone looking for a BMW.

Awesome parts service

I had an overall amazing experience with BMW of Reading. I’m so fortunate to have worked with Lilley, who was my client advisor. She was so patient and kind and always responded back promptly to all of my emails and calls. She did a great job explaining the car and features and I’m so glad she helped pick the right vehicle for me. I also had the chance to speak with the sales manager, Eric, who was straight forward and helped me get the car at a great price.Overall, I can’t recommend Lilley and BMW of Reading enough. I look forward to using Lilley as my client advisor for all future vehicles. She is extremely knowledgeable and a pleasure to work with.

I love my RAV4 I bought from Dave Horrigan, especially the bonus of free state inspections!If you’re looking for a car, go see Dave Horrigan at BMW of Reading. He’ll make sure you drive away with the perfect gift this holiday season.

I needed 2 front tires and an alignment for my BMW 540i. I did not have a reservation for the tire service. I came into the dealership in a panic. The Maintenance Supervisor, Kerrie Hummel, took excellent care of me. Got me a loaner car and put two new tires on the car. Kerrie Hummel went above and beyond in her commitment to the customer. She and excellent work done are the reasons I keep coming back.

My husband and I have been looking all over the East coast for an x3 the last month. We’ve been to countless dealerships and this is by far the best. We drove 4 hours to get here and we can not recommend it enough. Marcus and Steve are phenomenal!!! We definitely be repeat customers!

First time buying from BMW of Reading. Service was incredible. Korbin was great. I’ll be back in a few years

Picked up my ‘21 m340i order on 12/5 from BMW of Reading, having driven all the way up from Virginia, and I have to say from order through delivery was the most pleasant process I’ve gone through with any dealership. No surprises, no unwanted upsells, no obfuscation of any aspect of the #s/deal we were working out. Just a really easy and pleasant process. I want to especially thank Eric for helping me customize and get through the initial order and tracking process including answering multiple questions as we went through about performance upgrades, etc.; Angie their wonderful Finance Manager for handling all my quote and #s related questions (was quite a few) and reengineering the deal for me several times to get my drive offs and payments where I needed them to be while handling VA’s funky and nuanced tax and titling procedures like a champ; and, Ethan on the Genius side for aiding in the order process and tracking as well as basically hosting me when I went to sign and providing incredible insights and getting me accustomed to the features of the car. The entire staff was so personable and accommodating throughout the experience, especially while I was on-site to sign and take delivery. Also, I thought the showroom and customer waiting area were amongst the nicest of any dealership I’ve been to, and was well set up to support social distancing since we are still in the throws of this pandemic. Big thank you again, and will hopefully be repeating with them again in 3 years!