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Redlands Complete Auto & Repair
1647 W Redlands Blvd STE L, Redlands, CA 92373, United States
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Redlands Complete Auto & Repair
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Ke
Review №1

Great experience here. They fixed my sons car on time as promised and reasonable rates. I definitely reccomend!

An
Review №2

Needed my A/C vacuumed and recharged after I replaced the low pressure line. Called around to a few shops in the area after looking at their reviews. When I called this shop I received friendly customer service instantly. I decided to give it a chance and took my car there that morning. Come to find out that the friendly and informative customer service that I received over the phone was also the owner of the shop. After he explained the process to me, he started working on the car right away. Very professional and it seems like this shop actually cares about their customers! which is why I will be going to them for other needs in the future. Car is blowing cold AC no issues at all everything was done right and professionally.Great customer serviceProfessional workMilitary friendlyGreat pricesAll around A+Thanks guys!

Da
Review №3

I’ve been to three different places to get an oil change and every time i’ve felt the quality and longevity of the service decrease more and more. Unlike those places, Juan and his team have provided a great service for a low price.He also let me know of some problems with my car that I should check out that I otherwise wouldn’t have known about if I hadn’t brought my car to Redlands Complete Auto & Repair.Overall, the quality and durability of the services RCAR preforms is definitely worth it.

Ma
Review №4

Juan and the team at Redlands Complete Auto Repair are the absolute best at what they do. Quality work, fair pricing, trustworthy business.The owner, Juan, is business savvy as well as personable. He has a friendly spirit, yet maintains professional standards and ensures quality repair work for each car that comes through his shop. Juan knows his stuff. He is willing to explain the details of what work needs to be done in an understandable way, and is great at answering questions. RCAR holds an atmosphere of transparency, professionalism, and amiability.When I moved to the Redlands area, I was nervous about finding a new mechanic. My wife and I were extremely fortunate to have found Redlands Complete Auto Repair right away. Juan is so generous and extends himself and his staff to help in any way possible. He offers discounts to repeat customers, has his employees give customers a ride home/get picked up if necessary, and gives out loaner cars if you need to be somewhere while your car is getting work done. He even gave me his own personal car for the day while mine was in his shop because I had somewhere to be for work, and all the loaner cars were being used. He once made a mistake in servicing my vehicle, which ended up in me paying more than anticipated. To rectify this, he offered me one years worth of free oil changes. RCAR is the real deal!I highly recommend Redlands Complete Auto Repair to anyone and everyone with a car need, big or small!

Lv
Review №5

Horrible service, I recommend taking your vehicle to a small mom and pop shop, these people have so many dang cars they just do fast work and that’s it, went to the location three times in the 2 hour frame just to see my car sitting on letting it waiste gas, not a big problem but prob where the hrs labor goes, they couldn’t fix a simple ac problem, cut my wires short, and wanna say it’s not gonna work after paying 400$, they wanted to compare my old resistor with my new one.. had it in my car for two months. Pull up to check so can show them. Wasn’t there.ya this shop is useless and think there slick, gonna get parts from autozone and fix myself, don’t waiste your time or money with people that barely speak good english, doubt they can work on American cars.. ya I went that route 👌🏾

Me
Review №6

Juan was amazing every step of the way. Called every so often to give me updates on my car and really cared about the maintenance of my car. Customer service was A+ and I would recommend anyone else to RCAR!

Ja
Review №7

If I could give them negative stars I would! All I gotta say is if you were smart you would not bring your vehicle here not even for a oil change worst mechanic shop I have ever been too! Go somewhere else!

Br
Review №8

I don’t normally write reviews but had such a positive experience at this shop I had to share! The ac compressor on my 2015 genesis coupe went out so I purchased a replacement and started calling local shops for pricing on the labor to replace it. This shop had 50%+ lower pricing than most shops in the area so I went in and everything was perfectly fixed same day within 2-3 hours :) my ac now blows super cold just in time for the summer. The owner was very nice with answering all of my questions and even did a free inspection on my car (nothing else was wrong with it). Will definitely be coming back for any future maintenance & repairs!!

Me
Review №9

Best place to take my car to get fix the service is great always friendly and professional not only that I feel respected as a customer. I fully trust this guys I highly recommend RCAR to any one who need car repairs

Ca
Review №10

I was referred to this shop by my cousin, who let me know they are fast with labor and reasonable with prices . I have had my car worked on twice here . So far, great and fast service . First time coming here was for a consultation & was told problem and given quote . Quoted price was honored when I came back to actually have work done . Told them I needed to be out by a certain time to work and was out by that time ☺️🙌🏾 . Came back for a second time to have my brakes done . Will be back again !

Te
Review №11

First of all I would like to say that I came to this mechanic shop because they had very good reviews. I have to say from the moment I called just to ask questions the staff was very helpful. I was very happy with the service I got and the price was really reasonable and this is coming from someone who does their own tune ups (just haven’t had a chance to do my own due to my busy schedule). Another thing I really liked was that they didn’t try dumbing me down when talking to me just case I’m a girl.

Ch
Review №12

The customer service has been phenomenal! I have definitely found my new favorite mechanics in the Redlands area. They truly went above and beyond and I couldn’t be more grateful!

Jo
Review №13

Best experience Ive ever had getting my car worked on hands down. These guys were QUICK, and do quality work. Not too mention the lowest prices I could find. They forever have my business and I can confidently recommend RCAR as the best place your car to get serviced. Thanks guys

Ca
Review №14

I own a 2015 GMC Terrain with a little under 200,000 miles on it. On my way to work, I had a check engine light, a stabilitrak service required and light on Along with a constant warning to turn off the engine and the oil pressure low warning. I found Rcar had amazing reviews and took it in right away. They diagnosed the problem and loaned me a vehicle since it was a lengthy job! The repair price and labor costs were the best I had found, even outside the surrounding area! They kept me up to date, informed me of when my parts were expected to arrive, and when my vehicle would be ready for pick up! They were very friendly and helpful. Juan helped me understand what had gone wrong and explained to me the repairs in detail. Because of Rcar, my vehicle is running strong and problem free! Thank you Rcar, Juan and the entire team!

ly
Review №15

Men were respectful, fast, and very informative when on parts and procedures that need to be done

Ju
Review №16

Outstanding shop! Juan is extraordinarily kind, helpful and knowledgeable! Highly recommend!!! You wont be disappointed!

Am
Review №17

I never got to get service because Everytime I called they assured me they would have the head machanic call me back for about 4 days in a row and I still havent gotten a call back ..... Busy or not that is ridiculous period

Se
Review №18

Great great service. Also best honest deals I can appreciate a Automotive shop for this. Please bring your business here again great great service.

Sp
Review №19

I am distraught and disappointed by the service I received from RCAR. The owner Juan lied to me about me sending my car into his shop with the windows down when I called him about it. They were up because I sent the car to them with the power dead and the windows have been up while it was sitting at my house. He patronizingly insisted I sent it to them that way. The windows are now down and the car supposedly has an electrical problem that won’t allow them to go up. So, my car is in front of my house not running still, and now with the windows down. The car hasn’t had any work done with wiring and has one owner which was my mom who always took the car to Toyota for maintaining. I sent the car in for an alternator change, ending up paying extra for a serpentine belt change Juan insisted on. He insisted rotors be done too, but were done months prior. I also had to call for updates with my car I never received any from them. This was my first time with them. RCAR is conniving and deceitful I would not recommend this shop to anyone.

Lu
Review №20

Brought my car to RCAR in Redlands due to AC is not working. they fixed it right away! fast and price is good too!

Fr
Review №21

Had an issue with my ignition, got it towed and diagnosed. The issue was fixed in 2 business days and they charged me the price I was originally quoted.

St
Review №22

I was impressed by the service qualityNot only that they make everything real easy and understanding also accommodating.I have take my car before to a shop in the same plaza but wasn’t to happy with the price and keep having the same issue.My extended warranty recommended RCAR and that was the best decision I have made now my car is running like new and have not get a check engine light and I got a free oil change (125.00 prize) scoreDefinitely coming back to this place highly recommended.

Co
Review №23

This place was great. Juan was very friendly and staff had excellent costumer service. Prices were excellent without overcharging. I highly recommend this place and will be back for all future repairs

Ka
Review №24

Juan is a great mechanic. Cool guy, him and his employees work hard to get the job done. Good prices, always satisfied with the work thats been done

mi
Review №25

This has been my go to place for over 5 years. Juan is a wonderful person to work with and he always does a great job on my car. He is very knowledgeable and actually shows you on your car what’s wrong and explains it in detail. He always works with you on the price and I have always felt he gives me a great deal. I referred my aunt here and her car was really messed up from an accident. Juan took her car right away and was able to make it safe to drive within one day! He’s amazing at his job, he is quick on getting your car done, and can work on any car. I will forever recommend this shop as my first and only choice to take my car. I cannot say enough good things about Juan and the auto shop in general.

Ke
Review №26

The manager was very professional and make sure that he fixes your car problem. Hes willing to help the customers. Their team are very cooperative and work hard to finish the job.I highly recommend this auto car repair place.- Jenny & Emilio

La
Review №27

Im so thankful for this place! After many terrible experiences with other mechanics, its refreshing to do business with one as honest as Juan. I know my car is in good hands, the work will be top-notch, and the price will be fair.

Jo
Review №28

Love their service, the price was just right and the warranty is amazing

La
Review №29

Great place and friendly staff. Rhonda was a God send when my car broke down .I was by myself and had my car towed to the shop. She helped calm me down and assure me that they could fix my car. They did! I was so happy I decided to take it back for other repairs. Jacob was so helpful he even showed me where the repairs were needed. No one has ever done that for me. Great prices and great services. They definitely have a customer for life.

pr
Review №30

I highly highly recommend this place my first time going there in refuse to go anywhere else one of the best places iv ever went to in will be returning to them manager will go outta his way to make sure the job is done right in that the customer is satisfied also would love to say aswell im very happy with the out come. Has a very strong team. You will be leaving there feeling like family in will take good care of you...

An
Review №31

Very efficient. They got my half wrecked car ready in one day.

Je
Review №32

They were so helpful I had a grinding noise and he knew just what to do! I appreciate them working hard to get me back on the road. I also needed help getting my daughter to school! Thats where were going and they were able to help me.

ga
Review №33

I still need to finish my visit with them, so far just got a consultation if you will haha regarding my vehicle. I will update when I finish up my service and repost. But all I can say is they seemed pretty friendly and they appear to be on the helping side. So that should say something for now right?

Ma
Review №34

A while back my brakes weren’t working great so I took my car to some discount auto shop that told me I need all new brakes and quoted me almost $700 in repairs! They were lying about the severity of the damage in order to price gouge me, but later I went to RCAR where Juan was SO honest and told me exactly what was wrong with zero exaggeration, and even worked with my situation to get a better price. They’re very trustworthy here, and did a fantastic repair that was done within hours of the same day I brought it in. This is now my go-to repair shop!

Ja
Review №35

I had a great first experience, I got in and out the shop in less than an hour and the staff was super friendly and informative while offering reasonable prices. While I was waiting for my car I was talking to other customers who had been loyal to this company for 14 years even though they had moved to a different city. Just from this first visit they made a loyal customer out of me, definitely will be going back!

Ca
Review №36

Very friendly and communicative, and have excellent service!

Dy
Review №37

After having some bad experiences with other auto repair shops, we finally found RCAR. They have great service, have very competitive (if not the lowest) prices and their repairs last for a long time. But the main reason we keep coming back is for the owner Jake. Its just so hard anymore to find someone so honest and good at his craft as him, and hes so friendly and seems genuinely happy with your business. Every time someone asks for a good place to bring their car, I always recommend Redlands Complete Auto Repair!

Th
Review №38

BEST SERVICE EVER Juan the owner of the shop. I always take my vehicle there to getting fix or to getting check out what the problems with my car. Juan always there to make sure everything done the right way. I dont trust no one with my car. Juan always answer my questions he nice and friendly thank you for your help.

Pa
Review №39

I have been to this place before and was not a pleasant experience the previous owner was rudeMy co-workers mentioned that she have her car service there and was a nice experience so, I decided to give them one more chance due to the fact that I live in the area and I am a big believer of keeping business local and support our community (I was born and raise in Redlands) For my surprise was fenomenal experience juan and his team make it so easy and understandable my respect to this guys they really love customer service and professionalism.Pros.Complimentary snacksNetflix Hulu and charging station for your phoneClean and fresh waiting room.You guys have earned a life time customer.Highly recommended

Me
Review №40

This place is amazingI was having problems w my Audi S5, and didn’t want to over pay at the dealer so I google auto repair near me and I am glad I found this place the not only didn’t charge me for the diagnosis they fix the car within hours (something that the dealer don’t do) they offer to take me to my job and pick me up AMAZING and and top off that I got a free oil change for the next visit definitely coming back (PLEASE DO YOU SELF A FAVOR GIVE THIS GUYS A TRY YOU WONT REGRET IT AT ALL) and not only the fix my car Juan make me feel like familyThanks RCar Redlands keep up the amazing work and Friendly business

Da
Review №41

This is the place I would highly recommend to anyone who needs their car fix because the people there are helpful and honest. Their prices are affordable. They get the job done and they do it right. I came here for new brake pads and they work great. I came here for a new alternator, and I have not had a problem with it ever sense. Since 2017, I have taken my car there 6 times and never had any problems with the repairs they made. They even fix my engine after a problem occur on one of my cylinders. They will do the best they can to keep the repaires affordable. I still plan on going there whenever I get big problem with my car in the future.

Al
Review №42

The owner is AMAZING!!!! Professional, courteous does a great job! I definitely recommend this shop!

A
Review №43

Best car repair shop in the I.E.! Theyre an honest team, led by Jake (the owner). Super friendly and knowledgeable and was able to get me in and out quickly while doing the job RIGHT. Been bringing my car to RCAR for a year now and theyre great every time. I would definitely recommend this shop and have.

Va
Review №44

Great Service! Staff is extremely nice towards customers. Highly recommend this place for all of your vehicle needs.

Du
Review №45

Great staff, gives reasonable pricing for work and stands by his pricing. He has done my daughters work for years. I recommended him to my other daughter, she uses him as well now.

Al
Review №46

Those guys are amazing! Had a car for spark plugs / timing belt replacement - they did it at very reasonable price. Cant believe how smooth engine works now - it is purrs like a kitty. This actually means they not only replaced sparks and timing belt - but they did extra step and properly tuned it. Thats a first class service and I hope to work with them in future.

He
Review №47

Had smoke coming out of the right side of my hood with my whole family in the car was freaking out a bit. Took my car to Redlands Complete Auto Repair and even though it was close to closing time they got my car all fixed. Luckily it was an easily accessible minor repair one of the hoses was leaking coolant. Everyone was very nice. Gus helped us from start to finish all for a very reasonable price. Love Redlands Complete Auto Repair. This has been my second visit first was great as well. Highly recommended!!! Thank you guys so much.

Ja
Review №48

Preformed Excellent service on my bmw highly recommend going here, definitely my new mechanics 👏🏾 Staff is also very friendly which is a big plus in my book.

C
Review №49

This place is always great. Ive taken a couple cars here a few times and their estimates are always right on. They never try to add extra things on or tell you you need more than what youve taken your car in for. Trustworthy and priced right, I will be taking my car back here anytime I need it serviced.

Ro
Review №50

If I could give 10 stars I would!! I have been looking for a decent and honest mechanic that works on VWs for some time, and today I finally found it! Huge THANK YOU to Juan at RCar! He was beyond helpful and went above and beyond what I had ever expected for an auto repair place. Financially things have been tough, so to be able to find a place that doesnt try to rob you is amazing!! The whole process was quick and as painless as possible. I drove home feeling such a difference in my car and couldnt feel more blessed. Thank you!

Sa
Review №51

This is my favorite shop RCAR so friendly they take really good care of you and your car always smiling Juan is the best it’s seem like it’s family day when your there I really appreciate you guys keep up the good work I’m here to stay!!!!!

hu
Review №52

Got an engine swap and a transmission tune up for 2000 and got a 1yr warranty on the engine and 1st yr free oil changes..... its been 2 months and the engines running great

Pa
Review №53

What a blessing to find RCAR &Juan! Ive been to a million mechanics & no one has ever been so honest &compassionate about what is wrong with my car. I had a bad catalytic converter &had to replace the whole thing including sensors &juan made the whole situation as stress free as possible. He was extremely friendly, went above &beyond for me, he even called me today to see how my car inspection went as well as the day before so he could check it again to make sure I felt at ease to go to the referee. Ive always tried to go the cheap route to fix my car but my check engine light just kept going on, finally taking it to Juan, it hasnt come on since with a wonderful price &hard work that was honest &true.He did tell me something that stuck with me; I could never rip people off because we never know how hard they had to work to give me the money to fix their car, always be honest. &let me tell you he stuck to his word. He got my car to me the fastest &in the best condition its ever been. THANK YOU A MILLION TIMES RCAR! Im forever a faithful customer!

Li
Review №54

Juan and RCAR has proven to be trusted and reliable automotive professional. They are fair and honest. That’s a hard combination to find and I feel lucky to have found RCAR. I would definitely recommend Juan with RCAR Redlands, CA aNd his team.

Ja
Review №55

Very helpful, figured out exactly what the problem was and took care of it quickly. Didnt try to force an upsell or patronize me. Explained exactly what it was and what needed to happen and the part they needed to do it(coolant leak, broken hose) . Honest and friendly.

Br
Review №56

Had another shop give me an estimate of over 1200 to fix a brake issue. Took the into R Car and the issue was repaired for under 300. This is the 4th car I have had them work on. I will not go any where else. Great price, customer service and quality of work. Highly recommend.

Jo
Review №57

Came here to get my starter changed and oil change, Juan took a look at my radiator and was honest and let me know that it was going to crack soon, glad I brought my car in before that happened. Very happy with his honest and reliable work

th
Review №58

Had an awesome experience very knowledgeable and honest. I Will be coming back as soon as I need more help!

Le
Review №59

I took my car to RCAR and was very satisfied. Jake was very professional and the prices were reasonable. I would recommend their services to anyone who is seeking great service and affordable prices. The mechanics were on it.!!! I was in and out in no time.

pa
Review №60

I’ve had a problem with my the temperature gage going to red on my 2005 Honda Civic. This had been going on for approx 2 years and multiple parts being replaced with no solution. Finally Juan Nava, master mechanic, gave me a loaner and personally drove my car until he finally found the problem. It was my engine block. Now my car runs great and I will always take my vehicle there. Thank you Juan.

Al
Review №61

Ive been bringing my car to RCAR Repair for a year and a half now and am a very satisfied customer! I first came in when my check engine light came on and Jake was fantastic about walking me through the problem AND helping me research and compare prices around town, and his were the absolute BEST! Now I only come to RCAR. Theyve done my oil changes and engine care. Jake and his team are talented and HONEST and have respectfully earned my business. I cant speak highly enough of them!

Co
Review №62

Excellent customer service. Juan, the owner, spared no expenses when it came to going over what needed to be done and why it needed to be done. Ask for Juan!

va
Review №63

We were quoted 1500$ at Spreen Honda to have our front breaks done, shocks replaced, spark plugs replaced, transmission fluid drained and replaced and brought it into Juan he was able to do it all for 600$. So nice, friendly, profession, and accommodating. Will definitely be staying away from the dealership and coming to them for all future needs.

Da
Review №64

I have been taking my cars to RCAR for years. There is not a better, more HONEST and CARING place to take your vehicles. I became a client almost 8 years ago, and because they provide high quality service at a great price I have never considered taking my vehicles any where else. They always go above and beyond to do a GREAT job. RCAR is the only place I TRUST to take my vehicles. My mechanic always takes the time to show me exactly what are the issues with my vehicles. I also really appreciate the professional customer service i receive every time i go there. You guys are the best.

Ru
Review №65

I would say this is the most trust worthy car shop i have been to! Also has really good prices, highly recomend.

ro
Review №66

I was refer here by Liberty towing service cause the guy told me this guy is honest, can get the job done today and is reasonably price. Unfortunately the reasonably price part isnt true. I was charged $85 for the diagnostic, which is reasonable compare to most shop around the area.However, the shop charged me $100 to adjust the ignition timing (10 minute job) and to swap a cross spark plug wire (10 seconds or less). If they had charged me $50 I could totally understand. But a $100 on top of the $85 diagnostic is ridiculous. I should have brought it to the original shop I had intended to take to. The guy quoted me $83 dollar for diagnostic and no additional charge if its just need an ignition timing adjustment (which is what it needed-and I even told the guy).I definitely dont recommend this place unless you are feeling generous with your wallet.

Ma
Review №67

Excellent Costumer service, speedy and careful work, attentive and kind!

Al
Review №68

This shop is one of Redlands hidden treasures. Jake and Rhonda are always ready to help and they are always quick getting my car returned to me.

Se
Review №69

Been with this mechanic for over a year now and really enjoy their service. Staff has always been helpful and they help you out rather than sell you unecessary parts. Highly recommend!

Ma
Review №70

DONT GO TO THIS PLACE. TOOK MY CAR IN FOR SOMETHING AND PAID $939 TO GET IT FIXED JUST FOR MY AC COMPRESSOR TO STOP WORKING AFTER THEIR HANDS TOUCHED MY VEHICLE!! AC WAS WORKING 100% FINE THE DAY BEFORE I TOOK IT IN. THEY WANT TO SCAM YOU!

Al
Review №71

Very honest and friendly place !! They get the job done right !

SE
Review №72

RCAR is the place you go for fair pricing and they always have warranties on their work! It’s work you can trust!

Le
Review №73

Jake is skilled and his prices are fair ....Rhonda is very helpful and knowledgeable....you can trust the mechanics here....

Ja
Review №74

Thid shop does great work and the mechanics are very friendly

Ce
Review №75

Very honest great prices

Ti
Review №76

RCAR is the place to go! I wont be taking my truck anywhere else. He diagnosed the problem with my Truck when no one else could narrow it down. They dont charge an arm and a leg, and will definitely make sure youre good to go. I would highly recommend RCAR to anyone. Great and friendly team! Ill be back for sure.

Iv
Review №77

I regret taking my car here. They did a horrible job. My paint had chips n parts where not leveled. Do yourself a fave and don’t take your car here if your expecting a good job.

Ja
Review №78

Great mechanic with top notch customer service.

Ni
Review №79

I highly recommend this place! Jake is very honest and trustworthy!

Al
Review №80

Great, honest, and fast service. If I have anything else for car service definitely will come here again.

Do
Review №81

Jake is the most honest mechanic in Redlands.My mom purchased a Toyota Camry in 2000, and she commuted from San Bernardino to Los Angeles for the 14 years she had that car. She put 470,000 miles on that car and Jake nursed the car all the way to its end, honestly and reasonably.Anyone who claims they had a dishonest experience either had the bad luck of unrelated lingering issues surfacing after servicing, they have no idea just how complex vehicles are and can be when repairing, or may just be another internet troll/bad review specialist.

Do
Review №82

Fair prices, high quality work, and a friendly staff! I had a repair that didnt keep, and they re-did the work and replaced the parts free of charge with no hassle!

Ru
Review №83

Up front service. Without inflamed labor prices.

Je
Review №84

Had my car towed in. the diagnosis was free they were very reasonable with the price of the parts and labor and I was done the same day, now my car running great.

ja
Review №85

Free diagnostic, honest answers, they did fantastic work, they guarantee all there work with reasonable prices.

Ma
Review №86

Took my car here to get a couple things done and the staff is very friendly, helped me with everything I needed and had no issues, definitely will be coming back!!

GI
Review №87

I paid 4,000 for a rebuilt engine which did not get fixed and Jake would not honor my warranty. Do not go here. You will be ripped off.

Jo
Review №88

If I could, itll give it 4.5 stars.Summary:Pros: Job is completed without major follow up in timely manner (2.5 weeks)Cons: lack of communication for status of my car. I had to call to get continual update (even though I requested for updates every couple of days). Needed one follow up for fixing of minor issue.My issue started when my car started sounding funny. Should of known then to take it into a shop for diagnostic.Three days later, on the freeway, it shut down on me with a check engine light. Coasted to a stop and the engine started back up but was wary to drive it again.The tow company was going to tow to my house but he suggested I take it to a shop he knows for diagnostic. I obliged and he took it to RCAR in Redlands (first time at RCar for me).I think auto-repair shops are a crap shoot. From my past experience, all promise big but seldom deliver on their said promise. I believe its just to get you in the door and then you are basically at their mercy. Im a DIY kind of guy and will do the basics (brake, radiators, starters, alternators, oil/tranny changes) but big issues, Ill go to the shop.In this case, diagnostic shows that my head gasket blew and oil mixed with water (although when my engine died on the freeway, there was no white smoke coming out of the tailpipe). It was attributed to a slow leaking radiator.Eventually I decided to swap out the engine for a replacement. Mines was at 155K and was told I would get an engine around 50K-75K.After two weeks, I got the car back. Drove it for about 5 miles and the check engine light came on for O2 sensor high. Also, got a leak for some clear fluid (might be oil).I took it back the next morning and then got the car back at end of day. I was wary if other issues might come up but so far, so good. Its been over a month, over 1500 miles (including one long trip without new check engine light or fluid leak).Pricing is a little high compared to other shops for engine replacement but it came with good warranty on the replacement engine @3yr/36,000 miles. Overall, I will pay for quality when I can.

Am
Review №89

The first time I brought my car to RCAR, it was to fix something that I wasnt able to accomplish on my own. RCAR looked at the situation, gave me a wonderful price, and fixed my car in a reasonable amount of time. On a second visit, I brought my SUV in after receiving an outrageous quote from a nearby competitor. RCAR provided an excellent second opinion, gave me a reasonable price that put its competitor to shame, and assured me the repair would be done right. RCAR made me feel like I was part of the family. They have a friendly attitude and go out of their way to satisfy the customer. RCAR will be my first choice for all current and future auto repair needs. They are truly second to none in Redlands, CA

Ma
Review №90

The first review sounds more like a problem customer and not a problem with the buisness. The second review sounds like someone got paid to write it.For the record. When I was there about a month ago there WAS a lady working the front desk, forgot her name but she was caucasian and appeared to be in her 50s. She also was joined by what I believe is the owner and did stuff at the front desk as well.I will say, for a mechanic shop the staff/owners were polite and helpful.My experience goes as such; I moved to the mountains in June of 2012 and after the first week my crossover vehicle needed brakes as they had not been done in several years. I took my car to Redlands Complete Auto Repair and had the brakes done at a reasonable, competative price. After 8 and 1/2 months my brakes were already needing replacing. I thought perhaps there were other complications, maybe calipers because I had gotten the brakes done less than a year ago and this vehicle rarely puts more than 100 miles a week on it. So naturally since my first visit with Redlands Complete Auto Repair went well I decided to go back there to see what was wrong. As it turns out my brakes had worn down..way down! (Almost as if they were the pads that were there the first time I brought this vehicle in..just saying) The explination I got was that excessive dust and mountain driving had worn them down again. I was offered a small break on labor and had them repair the brakes. The total was over $200 more than the original brake job I had done 10 months ago! Though I am not a brake expert this experience left me feeling sour...I have never had a brake job needed within a year of a previous brake job in my 20 years of owning and driving vehicles in many different states across the country. I am just shy of declaring shennanigans as I am not an expert. I do not plan on doing buisness there any more, unless I want to feel like a chump again.

Pa
Review №91

So far my experience there has been Stellar Im going back soon for an oil change in for him to fix something on my car

St
Review №92

Miracles happen here, support kind businesses like this, they are a community treasure, tell them Kenny you, your car will thank you..

Ti
Review №93

Good job!!

Ro
Review №94

Great service

Am
Review №95

It was ok

Ed
Review №96

CLASS ACT!!!

Jo
Review №97

Highly recommendedIn all aspects from customer service to work, I took my car a few days ago after taking it to various places without being able to repair it properly.My cousin recommended this place and boy was I impressed honest and fast place my car is finally repaired and working wellI was not charged for diagnosisThey treated me really wellAnd finally they took me and picked me up at my house.THANKS RCAR and its team

Fa
Review №98

Excellent service and attention highly recommended

An
Review №99

GOOD SERVICE AND GOOD MECHANICS

Information
42 Photos
99 Comments
4.6 Rating
  • Address:1647 W Redlands Blvd STE L, Redlands, CA 92373, United States
  • Phone:+1 909-307-9599
Categories
  • Auto repair shop
  • Auto parts store
  • Brake shop
  • Car inspection station
  • Car repair and maintenance
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–4:30PM
  • Wednesday:7:30AM–4:30PM
  • Thursday:7:30AM–4:30PM
  • Friday:7:30AM–4:30PM
  • Saturday:7:30AM–4:30PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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