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Pedego Electric Bikes Reno
6135 Lakeside Dr Suite 120, Reno, NV 89511, United States
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Pedego Electric Bikes Reno
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Su
Review №1

I had my name on a list for a Pedego electric trike for so long I had forgotten about it, but the wonderful Pedego store owner had not, so he called me. (It was not his fault the trike took so long to come in. At one point they were held up at a port in S. Cal.) My most recent experience with a trike had been to twice fall off one with fat tires, and I could not regain confidence enough to even test drive the lovely new Pedego. So I left the store without it, but it will make some lucky person a great trike. And from my brief experience with this store, customer service will be fabulous.

Wa
Review №2

The staff was friendly and full of knowledge about the very cool electric bikes. I was able to try one out and it was very fun. My mom and I got my son a bike for his b day. It is a great alternative to spending ridiculous amounts of money on car insurance and gas. I highly recommend this place.

Re
Review №3

We had an appointment at Pedego Reno to test drive some ebikes yesterday. Pat and Diane greeted us and had our bikes all ready to go when we arrived. They were very helpful, knowledgeable and very accommodating with our requests. We left the store with 2 ebikes all customized to our specification the same day. We are very happy with our new ebikes and would highly recommend Pedego Reno. Excellent customer service.

Te
Review №4

Diane was so friendly, helpful and knowledgeable. She spent the time to answer all our questions and she addressed any concerns that we brought up. We were able to ride several bikes to get a true feel of each one. She swapped out seats and really made us so comfortable. We bought 2 bikes and are so excited to start riding them!! Pat is customizing both our bikes and he will deliver them to us. Now that is customer service!Cannot recommend Diane and Pat enough!!! Thank you so much for making this a wonderful experience!!

de
Review №5

Trying to convince my wife to try an electric bike was challenging. The staff were patient and supportive. Just what my wife needed. The product was excellent and sold itself. Happy Birthday to my wife and friend, Luz♥️

Ma
Review №6

My wife and I wanted to check out some electric bikes and booked an appointment at the Pedego Store in Reno. We arrived on time and were promptly welcomed by the owners. They showed us many bikes and we were able to learn quite a bit about them. We test rode several models while the patient owners took us through everything there is to know about the Pedego products. The bikes seem to be well made and high quality. We enjoyed the lessons and the time spent in the store. Im not sure its in the budget at this time but Ill be back when we get it figured out.

No
Review №7

Diane was so helpful and knowledgeable. Although Ive ridden all types of bikes I had never tried an electric bike, but with her help and encouragement I rode one and fell in love with it. Highly recommend Pedego to anyone who wants to know about these great bikes!

Gr
Review №8

We test rode a couple step through ebikes and a mountain ebike and we were very pleased with the information provided by the owners. Very nice bike shop, very friendly staff!

P
Review №9

I thoroughly enjoyed learning about Pedago ebikes from Pat and Diane. I joined my partner as he picked up his new custom bike. They were helpful and informative. It was a relaxed and easeful time while riding and exploring different styles, pros and cons, with several to actually ride. We are each very pleased and appreciate Pat and Diane and the time and space we spent with them.

Fa
Review №10

I bought my bike from them earlier this year. Had a great buying experience. I was getting ready to go on a month long trip with my bike. I found that my bike was having issues. I took it in on Friday and explained that I was leaving the next day. They went out of their way to make sure my bike was repaired in 24 hours. What great customer service! I can’t say enough good thing about Pedigo Reno, they’re the best.

D
Review №11

Diane and her husband are the greatest!! We tried several models, they are more than accommodating! They are in a perfect area to try a hill, if you’re serious. They are adding a few upgrades and we pick up Tuesday, can’t wait!!

We
Review №12

Wonderful experience as Pat was knowledgeable and friendly. Gave us all the time we wished to test drive the bikes. Thank you.

jm
Review №13

They were very informative and answering any questions on the specs, specifically pros and cons of mid-drive and rear hub drive. Test ran the bike and it clearly had a smooth powerful ride.

Ci
Review №14

Wonderful help, and they took time in educating us. The location is key as well, we were able to test ride the bikes in a huge open space comfortably. We pick up our new bikes tomorrow because we made an upgrade on tires. Can’t wait to take them for a spin.

Mi
Review №15

Diane was lovely. She knows her bikes, got us hooked up with all the test rides we wanted and didn’t pressure us at all. We haven’t decided yet, but she definitely has us interested! Great local business, hope to meet Pat next visit!

Er
Review №16

Best sales experience I have ever had as a customer. Nice folks.

St
Review №17

Went in to get the throttle on my wife’s platinum checked out, unfortunately we couldn’t recreate the issue but the owner (Pat) made adjustments to her handle bars, cleaned her brake pads and checked everything else out for free! We will definitely use Pat in the future for any repairs we may need down the road.

Li
Review №18

Amazing experience! We went in on a whim and left with two new bikes. Pat and Diane were absolutely lovely. Get on the bike and take a test drive. You will not be disappointed.

Gr
Review №19

Overall a great experience in purchasing our two Pedego bikes. Staff was extremely acknowledgeable in guiding us to what were the most appropriate bikes for our needs. They were also very helpful with the many options and accessories that were available to customize the bikes.

Su
Review №20

Pedego Electric Bikes in Reno is a full service Bike shop, selling and maintaining Electric Bikes. The owners are thorough in orienting and providing a safe space to test drive these wonderful electric bikes. They are customer oriented and determined to assist as much as possible with the buyers interests and quick to inform of possible alterations to assist the customer in making an informed decision about which bike to purchase. Very personable, and an engaging experience with each visit.

Fr
Review №21

Really great people to talk to about e-bikes. Test riding super easy and fun. Definitely a good experience in considering an e-bike!

Na
Review №22

Pat and Diane are awesome! Very nice and professional. I highly recommend their bike shop for purchasing or renting e-bikes as well as accessories.

mi
Review №23

Was a real nice experience. They were real nice and very help full. Had answers to all questions.

Ba
Review №24

Purchased 2 bikes today. Good experience and knowledge received. The owners were so helpful, even got to go on a ride along in a neighborhood nearby to learn how to use the bike. After they got our bikes rigged up with the add-ons we wanted, they so generously delivered the bikes to our home. Really great service and very nice owners! Thanks for having great attitudes too. This was the best purchase we’ve made since our Van! Having fun even riding in the winter in Reno!

TA
Review №25

This place was awesome!!We went in and had all our questions answered with extensive knowledge. Kept the whole experience comfortable and even test rode some really amazing bikes.

Bo
Review №26

What wonderful ebikes! Diane gave me complete instructions for riding and using the pedal assist and throttle. She also rode alongside while I took a test ride, being sure I was comfortable during my first time on an ebike. I highly recommend stopping at this store.

Ch
Review №27

Staff friendly, informative, patient and even entertaining. Customers sell the bikes for them. Pedego is awesome.

De
Review №28

I am a novice and Diane was extremely helpful. Thanks very much.

An
Review №29

Pedego has a good rep and this dealer made our decision easy. They were knowledgeable and helpful in every step of our education on electric bikes. They are good people which means a great deal when we you know so little about the product.

St
Review №30

The staff, particularly Diane whom we were working with, were incredible. They were so kind, courteous, and answers to every question we threw at them. We were on the fence about electric bikes before this visit and they showed us how truly awesome they are. Now we’re saving up to get our own! 10 out of 10 would recommend to friends. If you’re in the market for an electric bike, check them out!!

De
Review №31

Great staff and products here. Pat was very friendly, informative, no pressure.Great bikes and experience. Thanks, Pat.😀

Gr
Review №32

We had a really nice time talking with Pat today on our first exploration into the world of electric bikes. Pat was very knowledgeable and generous with his time. We took two bikes out for a ride in a beautiful neighborhood close by. It was uphill all the way but we zoomed effortlessly up to the top and enjoyed a gorgeous view of Reno.Pat was not a high pressure salesman and we appreciated that!!We’ll definitely both be Pedego bike owners soon!! We just need to decide which ones!!

La
Review №33

Great ebike store! Owner/staff very knowledgeable. Learned a lot.

Ly
Review №34

Really appreciated warm welcome by Pedego, Reno and really like their fold up Latch bike which they let me test drive!

ri
Review №35

Diane and Pat where a great help as I knew nothing much about e bikes. Really appreciated the ability to test ride around the area as it has a park with dirt paths and a nearby hill with only a little traffic. If you want to see what e bikes are all about I highly recommend Pedego Electric Bikes on Lakeside drive .Particularly like the ability to cruise using throttle, besides the pedal assist that the Pedego has. I tried two other bike ships . All the others had was peddle assist only. I’m leaning toward the Commuter Lite but also tried Ridge Rider .

Pa
Review №36

Every we time we come to Reno, we visit this great shop and are always very happy with their friendly service, knowledge and the merchandise that they carry for Pedegos. Although we have two Elements, after thanking a test ride, we are now tempted to invest in a Bomerang!

Ji
Review №37

Pat was very friendly and knowledgeable. No pressure at all he was trying to help me make the best decision about what might be the best E bike for me. It’s a great place to go.

Da
Review №38

Pat and Diane were very helpful and knowledgeable of their ebikes. Their product knowledge was great as I had several questions they were able to answer. I was able to take a test ride to experience how well the Pedego Bike rode.

Er
Review №39

We are in the market for electric bicycles and stopped into this shop. The staff was incredibly friendly, receptive and informative. We were invited to test ride the bikes and given extensive information on the purchase. We will likely be completing our purchase of 2 bikes in the coming months. The staff did an excellent job of making us feel comfortable and safe as they exercised good habits with sanitation and mask wearing.

De
Review №40

Diane was very informative. Thank you for taking the time to show me so many options.

Pe
Review №41

Great store !!!! Very helpful in finding just the right bike for you !!!! I highly recommend stopping by and finding the right bike for your next adventure!!Cant wait to get my new ride !!!!!

Ca
Review №42

Went in to Pedego on Lakeside today to test out some e bikes and the owners Pat and Diane couldn’t have been nicer!! They are both very knowledgeable and generous with their time.

Ka
Review №43

Great customer service, super friendly and informative. Love the store!

Ju
Review №44

Awesome bike (Pedego Element) and great customer service at the Reno,NV store. Would definitely recommend.

Ta
Review №45

We rented a few bikes for our family who was coming in from out of town. We had so much fun cruising around town, and they were delighted that they didnt have to worry about all the hills! The bikes worked perfectly, Brian gave us a through explanation on operating them (super easy!). Pat was also a pleasure! Will definitely rent again!

Ke
Review №46

Very friendly people and nice selection of ebikes.

Pa
Review №47

We test drove a few different bikes at Pedego yesterday - so much fun. Pat Hogan has taken great extremes to comply with social distancing and disinfecting everything. We were all masked and gloved up while in the store. And the lemony fresh disinfectant! He has an extensive product line available for test rides so you really can make a choice based on preferences.

gr
Review №48

Went to Pedego Reno today to ride and check out the bikes. Everyone was super helpful and especially Brian. He took me out on two different bikes, one mid drive and the other a hub drive. I was very impressed with the ease of climbing a very steep hill. After coming back to the shop, he showed me some different options to get a very specialized fit. Cant say enough good things about this shop. Thanks especially to Brian for taking. 2-1/2 hours out of his day to accommodate my wife, Vicki and I.

Ka
Review №49

I recently purchased an adult trike from Pedego Electric Bikes of Reno. I tried out a number of bikes on two occasions. The owner and his assistant were very helpful and informative. They worked with me until I found the bike that suited me best. I eventually decided on the adult trike and have rode it every day since purchasing it. It is so fun to be riding again with a little (battery power) help when need.

Sa
Review №50

Great people Amazing service

K
Review №51

We went into Pedego Reno a few months back and decided to rent bikes to see if electric bikes was something for us. Wow! We had a blast and purchased two bikes from Pat. He is professional, informative, kind, patient and fun to work with.Thanks Again PatRobert and Karina

Ja
Review №52

Brought my 12 year old daughter and wife to see Pat at Pedego Reno. Great experience. Pat took time to explain everything to us. Had a blast.This is the first time I really saw my daughter smile on a bike because she struggles with hills. Solved with the pedal assist.We bought 2 new bikes.Thank you Pat and Pedego Reno.

Fl
Review №53

I went and tried out the trail tracker and fell in love with it. Going to try the 24 inch when it comes in and cannot wait! Diane and Pat were so helpful. I wished I had bought my commuter here but they were not in business then. I have tons of off road trails to try out! Hello Fun!🚵🏽‍♀️

Mi
Review №54

We had a great experience shopping for an e bike at Pedego. Pat was very informative and had great customer rapport. He explained all the different features of the bike, and we also got to take a test drive!!!

Ed
Review №55

Great people and great service!

Ph
Review №56

My wife loves her Pedego, but she doesnt like to ride alone. At her insistence I went to Pedego to test ride a bike. Pat helped us pick out the correct bike and away we went. My wife was right. Its a fun way to spend time outside during these trying times. Were going back today to thank Pat and to determine if my wife will be riding alone or with me.

Do
Review №57

These people are amazing. They are so kind and patient. They assisted us in customizing our bikes so that they fit our needs and bodies. They took the time to really look out for our best interests. Their service and follow up is prompt and friendly. I highly recommend working with the Pedego Reno Team! I love my bicycle and have already lost 5 pounds in the short time I have had it. If you are looking for comfort and ease in an electric bike, look no further. Great experience:)

La
Review №58

This is one of the best bike shops weve ever been to. Pat is extremely knowledgeable, always patient with our seemingly endless questions, and allowed us to demo as many e-bikes as we needed to. Definitely recommend this shop to everyone!

An
Review №59

I dont usually write reviews but had to make an exception for Pedego Reno. Everyone in the shop goes above and beyond to ensure that you have the best bike riding experience possible. We have been visiting Pedego Reno since they opened. We are really happy they are here and hope that they will be here for a long long time.

Je
Review №60

Great selection, knowledgeable and friendly staff.

Ta
Review №61

Great pedego dealer in Reno!! Very personable and helpful. Best electric bikes on the market!

Su
Review №62

Diane, Pat, Alissa and Brian are the best bike dealers you could ever imagine. Very knowledgeable and customer focused. The bikes we purchased in Reno were delivered in Napa and everything went so smoothly. The bikes are so much fun and really easy to get used to. My first ride was 10 miles and I never could have accomplished that on a regular bike. I was smiling for the entire 10 miles- beautiful ride amongst the vineyards and great scenery! I highly recommend the Pedego brand and the Reno store!!! You can’t go wrong and I know you will love your e- bike!!

Ti
Review №63

They were very friendly and helpful. Brian spent a lot of time letting me try different bikes and adjusting the handle bars to see what was more comfortable. He also showed me different options. It was a good experience.

Ti
Review №64

Very friendly and knowledgeable staff. Great selection of electric bikes.

Fr
Review №65

I needed to have air put into the tire of my wifes wheelchair on a Sunday afternoon and they were the only bike shop close and was still open. Pat was great and helped me out immediately, and I had the opportunity to look at bikes while I was there. May end up buying a trike for my wife after we see if she will be able to ride it. Met Dianne Pats wife and Alyssa daughter while there.All friendly lovely helpful people

Bi
Review №66

Very friendly and very helpful!!

To
Review №67

Pat mr. Hogan is the owner and he is awesome hes all about customer service.

An
Review №68

Excellent service, great selection. If I buy it will definitely be from Pedego Reno!

wi
Review №69

A great experience from the crew, informative, pleasant and accommodating. We took a nice test ride without any pressure, upon returning we were greeted with follow up information and literature.

Ro
Review №70

Wonderful shop with representative samples of each bike. Great owners who spent custom customer time sharing and searching answers for my many questions. Shop offered a trial ride for the bike of my interest. Warm knowledgeable great experience.

Ll
Review №71

I have the best experience ever! That Alyssa is worth her weight in gold. She was so patient to go over everything about the bike and took me on a very fun ride.🤗 Every one there was so helpful can I had an amazing experience with the team!

Ev
Review №72

Pat and Diane are great to work with. Their Pedego store is a really cozy little place. Great service, wonderful attitude. It’s nice not to have to go all the way to Sacramento to get our bikes serviced.

Lo
Review №73

Pat and Diane are super friendly and informative about all of the bikes. Having not been on a bike for a long time they gave me the confidence to give it a try. I had an amazing time riding around with friends. Looking forward to doing a longer rental and going for a longer ride.

Er
Review №74

Great bike what a quality product, however, The change in my review came from an issue a nail in the tire, the first annual service was done in February, the nail in the back tire happened in April and after having the tire repaired, the Chain was dropping of the Gear (Cassette) and after being in the shop 4 times and its now June, and was still doing it.

Le
Review №75

Brian was super helpful and answered my numerous questions patiently and thoroughly. Hoping to buy one of their bikes soon!

Ma
Review №76

Pat was so very helpful, knowledgeable and friendly. If you’re looking for an electric bike to buy or to rent, go to Pedego, Reno.

Bo
Review №77

Very easy to find and talk with. Informative. I was set up for a test ride. I took about 15-20 minutes and really enjoyed it. See for yourself.Bob Quilitch

Al
Review №78

Pat is a great guy. Very well informed. Store is stocked well

gl
Review №79

We had a excellent experience at the Pedego bike store in Reno. They are helpful, friendly and extremely accommodating. We definitely enjoy trying all the different bikes. We definitely recommend them.

Ma
Review №80

We test drove a couple bikes. Very fun experience, Pat was great- highly recommend.

Sh
Review №81

Excellent ExperienceI have been obsessed with electric bikes for a while now, so for our anniversary, our family bought us 2 gift certificates for an all-day bike ride from Pedego Reno. (Excellent gift, btw!) OMG!! What a blast we had!! The owners, Pat and Diane, are so friendly and knowledgeable and they have so many bikes to choose from! They are happy to help you take a bike for a test-spin, so grab your friends, visit Pedego Reno and youll quickly understand the obsession too!!

me
Review №82

Pedagogy Reno was easily navigated by directions; Fun to ride I did find the BPM Fast F-95 1000 W 17AH 48V Fat Tire Ebike snow mountain 26” for $1995.00 there is a 3 year protection plan but who is going to fix it? I saw it on Amazon; Melvin Roberts Junior

Ky
Review №83

Great experience! if your looking for E- bike this is the place.

Ja
Review №84

Very patient and helpful. We would recommend them to anyone.

Te
Review №85

Brian was very helpful and very knowledgeable on the bikes, nice place.

Ch
Review №86

The owner was helping us and was very knowledgeable and fun. We did a test ride and I had a smile plastered on my face the whole time. Im hoping to go back to do a rental soon.

To
Review №87

We had a great time!! Everyone at PEDEGO was friendly and informative.The bikes were awesome. We went everywhere and the bikes only lost 1/4 of their charge … AMAZING … We will come back and refer our friends !!Anyone that rents from PEDEGO will have a great time … ENJOY !!!

Mi
Review №88

Pat is Super kind professional and knows his bikes. Very patient with taking the time to educate & teach all there is to know about Electric Bikes. We will be back for to purchase two Pedegos

ni
Review №89

Low quality bikes. After a hundred miles been dealing with a short that comes and goes never knowing when my bike will work. Now my bike doesnt even turn on. Bad quality

Sa
Review №90

Staff is friendly and helpful. Family owned business. Rode a pedal assist, it was a blast!

Te
Review №91

Great product. Great help.

J
Review №92

Very helpful and informative about the product line.

Ka
Review №93

Alyssa and Pat were so helpful and made us feel like family!

Va
Review №94

Wonderful people selling wonderful products!

Di
Review №95

Amazing products and customer service!

Mi
Review №96

They are a new bike store. If you are interested in an electric bike, then this is the best place to go.

Ro
Review №97

Clean, informative, no pressure, fun!

Jo
Review №98

Very friendly and accommodating folks. I’ll be back to buy a bike from them

Wi
Review №99

Great bikes & staff. Ill be back for that Trail Tracker.

ge
Review №100

Excellent product & Pat KNOWS his product

Information
37 Photos
100 Comments
4.9 Rating
  • Address:6135 Lakeside Dr Suite 120, Reno, NV 89511, United States
  • Site:https://pedegoelectricbikes.com/dealers/reno/
  • Phone:+1 775-997-3636
Categories
  • Bicycle repair shop
  • Bicycle rental service
  • Bicycle Shop
  • Transportation service
Working hours
  • Monday:10AM–6PM
  • Tuesday:1–5PM
  • Wednesday:Closed
  • Thursday:12–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Activities
  • Bicycle rental:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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