This company is amazing! I got the best service, customer service included, and a glass worker who knows what he’s doing. He was in and out in 45 minutes! Definitely recommend!!

Diamond Glass fixed my RV mirror and another piece of glass it is really going to make your in a cupboard.quick professional and beautiful once again. Thank you so much for getting us back together we look forward to seeing you again with all of our glass needs !

The technician came out to repair a slider that is about 30 years old. He got it rolling nicely and was able to repair the handle which a tenants dog had done a number on. The price was fair and it was obvious that the gentleman had been doing this a long time. He was efficient and the door is working great. Glad to have your company on our repair team!

Quick, courteous and professional service. Reasonably priced as well.

I had gotten a quote at a different glass shop for 15k (replacing all glass at my house) I pulled up at diamond glass Co. and a lovely blonde old lady walked out the front door saying, and I quote, why are you taking up my whole effin parking lot? at that point I decided to not even go inside. dont go inside and I do not recommend going anywhere near this business nit even their parking lot. lady is hella unprofessional and should be fired

If I could give this 0 stars I would. To walk into this unprofessional establishment would be a big mistake. I tried coming here to get a window replaced, the second I was about to step foot out of my car an angry older, blonde lady came screaming out the door for me to leave. That I was taking up space I guess Im not welcome. Oh well.

I was delighted when they showed up when they said they would, worked steadily all day and cleaned up after themselves. Now my kitchen is warm and cozy, as opposed to the drafty and cold kitchen I was putting up with. Thank you, Bradley for sending a great crew and then checking up on me to make sure I was satisfied! Lisa

I called them and asked if I could come in and have them cut out a mirror from a template I had. Was in and out within 30 minutes, and had a great conversation with the owner. Recommend!

Nice company to do business with. Good quality material and workmanship of final order. And it was completed a few days before the promise date. I would definitely use them again.

I am always happy to find a shop that carries the old time family values. Everyone so friendly and helpful with the family dog laying in the middle of the office. I received great service in good time at a great price. I feel lucky just walking in and finding a shop that I will think of every time I hear a crash of a breaking window. Much appreciated, thank you!

Out glass man for all our properties went out of business. I called Diamond Glass and they replaced a window on our property within a couple of hours. Office staff is very friendly and professional. Highly recommended!! Great Service!!

My employer contacted Diamond Glass to come fix the front door to our commercial building, which had became damaged the night before. Bill came right over and fixed the door quickly, less than 30 min, as well has helped me with some different issues that we were having with the door.Knowledgeable with great service. I will be using and recommending Diamond Glass in the future.

I called to enquire about what exactly they offered and the women on the phone seemed annoyed and talked down to me like i was dumb. I had no knowledge of screens before calling other than pictures. I found much friendlier and helpfull service elsewhere.

Diamond Glass did an amazing job installing mirrors in our spin room. They matched the mirrors and borders to the mirrors in the gym and completed the task ahead of schedule, just in time for our grand opening event! We really appreciate their speedy professionalism, and they gave us the best price out of all the other local competitors we spoke to.

Timely service, excellent communication. They were on time for both the quote and installation and did great work. Highly recommend them.

Well I havent got there yet I am looking into getting a window replaced but I havent been able to get around to going there just yet this week I will

Awesome people and service was above and beyond. Best glass shop in town!

Best place Ive ever went too to get glass not only did they do an amazing job on the installation!!! Best price very cheap experience was the best♡ recommend for anyone if you want the job done come check them out

NO NO NO NO NO!!!! The WORST company. I never take time to write reviews but you all deserve to know. If I could give 0 stars I would. Around the 20th of March 2018, I had called Diamond Glass Company to repair a broken window located on our back door leading to the porch and backyard. They told me it would take about five days for the glass to come in and then they would call and schedule a time to come repair the window. After almost three weeks go by, I still have no received one phone call from this company. I figured there was some sort of crazy delay or perhaps (after thoroughly rereading their reviews and seeing that all of them are negative) they forgot about me in general and I would need to seek out a new glass company. On April 10th around 9am, while we were sleeping we woke up to hear the tape on our back door being ripped down and were immediately alarmed. We (my roommate and I) texted each other from our rooms and locked our doors. We listened and heard the chain being tampered with and the bells attached to our door ringing, followed by the sound of our door opening. We were astonished and terrified, my heart actually stopped. Not only had this person broken into our back yard, they went up our stairs, ripped the tape off the window, stuck their arm in and unlocked two locks on the door, and entered our kitchen. We sat there terrified, unsure what to do, hearing footsteps walking around our kitchen. She walked out there to find a man standing in our kitchen claiming he was here to fix our window. He claimed I called you 15 times this morning and no one answered. This was not the case, as I had one missed call with no voicemail that morning and I had been sleeping. He did not seem mentally all there, which made it even scarier. He said I didnt think anyone was home. He proceeded to then say this window should be fixed now, I just tore down this duck tape easily and got in, anyone could break in. YES, this is exactly what YOU just did sir. Every time my roommate tried to talk to him, he immediately talked over her and shut her down. We did not know what to do, because whatever we asked, he did not listen and continued to stay. She mentioned to him that it had been 3 weeks and no calls were made and no appointments were set up, and he completely ignored her. We mentioned that he should not be breaking in to peoples houses and if someone does not answer their phone or door, that does not give you the okay to break into their homes, but yet again he did not care. He then told us I dont know what that guy was smoking when he did the measurements but its clearly wrong, so he said he would need to leave and come back in an hour or so. We told him that at that time no one would be home and we did not want him in our house unaccompanied, so we asked him to call and set up an appointment this time to ensure we knew he was coming, someone was home, and he would not break into our residence again. Repeatedly we told him do not come back. He again continued to talk over us and left. An hour goes by and the man not only returns, but instead of at least knocking at our front door, he again breaks into our back door, undoes the lock, and enters our house again. I am getting out of the shower at this time and walk into my living room on the way to the kitchen to grab ice (in only my towel), when I stop and realize this man is standing in our kitchen yet again. After the man broke into our house twice, he proceeds to leave the gate in which hes broken into open, and when my dog is later let out to go into the backyard, escapes, causing another fiasco in our day, leaving us searching for hours for my lost service dog. Days later I stepped on a shard of glass and realized he did not even clean up the glass he used. The owner was incredibly rude and continued to talk over me and yell on the phone WHAT DO YOU WANT ME TO DO. Well sir, as a manager, you should be mentally equipped enough to know how to handle this situation, but I guess it is a task too great for your IQ level. A police report has been filed.

We use them for all of our glass replacement. They are fast, professional, friendly and fair. We have called them and they have measured and replaced glass within 24 hours.

They are the best small shop in Reno and will gladly fix small or large windows.

Best place in town very friendly staff and its family owned

Horrible customer service. Had the wrong replacement window after they took out my old window leaving no window in my house for over an hour while its 35 degrees outside with snow on the ground. And they showed up an hour late. Worst glass place in town.

The owner came out for an estimate on a house I was trying to sell over 1 month ago.... never got the estimate Report or follow-up. Doesn’t seem like a professional way to run a business.

Very pleasant