user
Yocum Automotive
906 US-60 E, Republic, MO 65738, United States
Appearance
Yocum Automotive
Comments
Je
Review №1

Took my truck here for an inspection.From the initial phone call with the laddies in the office to the time to pay up, everyone was so friendly and informative. I was having issues with my fuel system and they did a diagnostic on the truck and put a fuel relocation system in and fixed my brake system. All for a very reasonable price. They have a new customer for life!! Thank you all so much!!

As
Review №2

First time using them and very impressed. They were professional, prompt and easy to work work. Will continue using them in the future!

Da
Review №3

I have only heard good things and so far my experience has been wonderful.

Je
Review №4

I took my vehicle here after the last mechanic shop took advantage of me and my insurance company. The technicians at Yocum had my truck repaired promptly and the communication and honesty was top notch. Will definitely keep doing business here.

ch
Review №5

Told me to drop off truck and it would be done some time between 9a-12p the next day. I did. At 1030am I called to check on it and it was the next to go on the lift. Called back at 1215pm. It was still the next to go on the lift. The only excuse I was given was they didnt have enough mechanics, and they didnt know that I needed my truck back at noon, the agreed upon time for me to get my truck back.

Ja
Review №6

Loved it, will be coming back for more things in the future. Got what i wanted done plus helping with the extra steps. Love them 💕 will be back

Je
Review №7

This was the second time I have used Yocum for my auto repairs and while nobody enjoys having expensive unexpected repairs, they make it easier just by being so friendly and professional. They are very quick and efficient and the girls in the front are so welcoming and amazing at keeping you up to date on the cost and repairs needed. I wouldn’t go anywhere else for repairs.

Sh
Review №8

They were amazing, I was told when I brought the car in there about noon that it would probably be the next day before they could get to it but I got a text in less than 2 hours telling me what was wrong and a text by 4:10 that it was ready to be picked up 😊 they were very friendly and accommodating, will definitely continue taking our vehicles there

Ju
Review №9

This was my second visit to Yocum. Oil change and tire rotation. I mentioned a concern with braking. They found the issue and corrected it. The maintenance recommendation was spot on. Again, professional, courteous, and priced competitive. Grateful.

Li
Review №10

I brought my older vehicle in on a Monday when the brake lights came on, and found I could barely use my brakes! When I walked in the receptionist was on the phone letting another customer know that they were very busy that day, so I figured it would be a few days until my vehicle would be ready for pick up. No big deal, just a longer wait.To my surprise, they looked at my car that same day and called me back! I was busy that week so I didnt get to call them back right away. Even though they had called me once already to let me know, they still tried to follow up with me the next day as well!If I hadnt been so busy that week, I bet I probably could have gotten my vehicle the next day, or on Wednesday, I was finally able to retrieve it on friday. But my brakes are fixed now and they have never felt so good before! Thank you Yocum Automotive! Ill be sure to come back to this location for anything!

Jo
Review №11

Thought I had a serious issue turned out to be a small one that fixed the problem. They were super honest only fixed what was wrong and didnt try to up sale and all that. I will definitely be headed back. Thanks Brent!!! And the front desk gals that explained it all to me and reassured this worried momma!

Su
Review №12

Very good service.Kind,friendly and helpful. Will definitely come back in future.

Ky
Review №13

Theyre great at what they do. Giving them 4 stars as their prices are quite high. Had my vehicle diagnosed here a day after they said they could get to it. Very nice people, just wanted my work done for a more reasonable price.

Br
Review №14

Car broke down during a vacation, found them via AAA website. Called other mechanics and you may was by far the best customer service. They repaired my vehicle quickly and back on the road. Called me every step of the way. Definitely worthy of recommendation.

Ri
Review №15

I took an appointment to bring my car to be fixed, I was surprised that the appointment is only to drop the car not to actually check the engine so I dropped it then the employee told me they will contact me in the afternoon to inform me about the car repair. I waited all afternoon for the call it didnt happen then the nest morning they call me to tell me it cost 2800$ for the first issue and 4800$ for changing the turbo charger so I asked them not to touch it as its a ridiculous amount of money.I was very disappointed of the way the interaction went.I dont recommend ypcum automotive to anyone!

Ge
Review №16

This was my first time getting service from Yocum, I will definitely be back. The service was amazing, they staff was super friendly and professional. The price was more than I wanted to pay LOL, but a lot less than I expected.

Lo
Review №17

Took my vehicle in to diagnose a door window issue. Very expensive diagnosis. When I returned, the door wasnt even put back together properly. I borrowed a loaner car for the day as well. Not even a quarter of a mile away, the fuel gauge read empty. I had to find a filling station right away to avoid breaking down on the road. Nice enough in the reception area, just too expensive to fix my issue.

Er
Review №18

These people are so kind. They gave me a ride to my car and were super polite about it. They let me know upfront how much it would be to diagnose the vehicle before they did it and they let me know how much the work would be before they proceeded. They’re amazing! I will always take my car to them.

Ro
Review №19

I wouldnt take my vehicles no where else. Brent and the gang always do a great job at reasonable prices. I would recommend them to anyone who needs vehicle repair

Ry
Review №20

Fantastic service start to finish! Great customer service, upfront and detailed pricing with no surprises and even with a long list of services to perform, work was completed quickly. 5 stars all around, I will not use another shop!

Do
Review №21

Yocum was fast and did a great job. It was the best money I’ve spent, feels like a new truck.

Jo
Review №22

Amazing service and trustworthy. I drive from Springfield to Republic To have my vehicle worked on, because I know they are always consistent and honest

Ji
Review №23

Its hard to find a mechanic you can trust. And these people were honest with me and did not overcharge me and Im grateful for that.

Bo
Review №24

I have used Yokum Tire for all my auto service needs for several years and I couldn’t be more pleased with their service. They always try to accommodate what and when I need something checked or fixed on my car. Very friendly, knowledgeable and professional. I highly recommend them for you auto needs.

Ch
Review №25

Loved how they went the extra mile to make sure my granddaughter and I got to Iowa and back safely, by making sure the car was throughly checked over, fixed, and safe. Staff were friendly and knowledgeable. Would I go back to Yocum Automotive??? You betcha.

Je
Review №26

Fast and friendly service. Repaired 2014 Durango with thermostat issues same day. Have always been extremely pleased with the service we receive at Yokum Automotive. Highly recommend.

Se
Review №27

They have taken great care of us and done a great job on our vehicle when we have taken it there.

Ma
Review №28

Had a safety inspection done as well as a patch/plug done for a tire. Good prices and friendly, professional service.

Ka
Review №29

Yocum Auto is a great business. We have been going to them since we moved to Republic and trust them with all of our car needs. They do a great job of getting us in quickly and with proper expectations around repair times. The best part about Yocum is that they tell you what your car needs based on issue and why it is or is not important. Their pricing is fair and they ensure that you are clear about what you are paying for! They never try to scare us into paying for something we don’t need.

La
Review №30

Great bunch of people .I highly recommend them.

Sa
Review №31

We love bringing our vehicles to Yocum Automotive. The service is always great.

As
Review №32

The people of Yocum were extremely understanding and had a genuine care for my situation. Their customer service is unmatched.

Ap
Review №33

They are got me hooked up with a sweet new clutch. Cant complain.

Ma
Review №34

This was my first time using this shop. I was very pleased with the service. They took the time to call me with updates and was able to get everything done in a timely manner. I highly recommend this shop for any automotive needs

Jo
Review №35

My story is to long to write. I’ll just say I wouldn’t trust Yoccum to fix any of my vehicles. My loss is over 3000.00 thanks to damaging work.See you in court.John Sellers

An
Review №36

They went above and beyond in exceeding customer service expectations. Incredibly friendly, kind, and caring. I would 💯 recommend going here.

Ca
Review №37

After taking my vehicle to another repair shop with poor results I then took it to Yocum who found the problem and repaired it correctly. Taking my vehicles to Yocum from now on.

Cy
Review №38

This company went above and beyond to take care of my needs in a short timeframe!

Be
Review №39

Everyone at Yocum is very friendly and personable. They are honest and professional. I took my vehicle in for an oil change and wanted them to check my brakes after hearing some odd noises while braking. They checked every brake and rotor just to make sure everything was fine. They could have easily charged me for a brake change and I would have never known any different. I’ll be taking my other vehicles back to Yocum.

Je
Review №40

Excellent, quick service. Very friendly staff. Actual price was less than quoted.

Do
Review №41

Very pleasant staff, however, when I drove my car there with the air blowing cold and then leave with no air that is absolutely ridiculous!! Beware when taking your vehicles here.

Ba
Review №42

They were so patient and helpful! I will definitely recommend them to anyone needing help.

Jo
Review №43

Service was excellent and affordable. Staff very knowledgeable and friendly

Ro
Review №44

The shop is absolutely wonderful! My tire went flat and they worked around my schedule to fix it and put it on my car and then I inspected the rest of my tires and showed me that my other tire also had three nails in it! They are just amazing people and they were able to work me in with no notice. They could’ve sent me on my way and said they didn’t have time because they were so extremely busy! I am So grateful I had a three-year-old and a three-month-old with me and they made it so quick and painless!

An
Review №45

They were amazing at walking me through the process of what needed to be done, and had the truck fixed way before I was expecting it to be.

Ja
Review №46

Always quick, kind and I appreciate their honesty!

Ja
Review №47

We had a good experience with you.

Ve
Review №48

I went in for a vehicle inspection. They are very friendly and personable, and the service was completed quickly. Definitely going to use them again.

An
Review №49

Very friendly, very informative, kept my appointment on time and they kept me informed when they ran into further problems and took care of it in a very timely manner!

Ra
Review №50

Yocum set my car up nicely fir a 4000 mile trip. Had no problems with the car. Good service in a chaotic timeYocum again has performed an outstanding repair on a 20 yr old van i have. The van runs strong a Yocum did a fine job. Ill continue to use them.

La
Review №51

Took my vehicle to Yocum and Brent and his team did a great job getting my vehicle fixed. They told me when it would be done and held true to it as well. Now Im back on the road as good as new!! A++++ and highly recommended.

Sh
Review №52

They really care, very helpful, care about what they do, and are good at it, go above and beyond!!!

Ti
Review №53

Good service.

Br
Review №54

Everyone here was great, very knowledgeable, and took the time to explain issues. The service reports were very detailed. Pricing was also good. 1st time doing business there and I regret not stopping sooner.

Pa
Review №55

There are very professional and there wait room is very clean and it doesn’t smell like oil. There quick and they are a little more pricy but they are honest with you from the get go. Highly recommend this place never left this place with a sore thumb. Go To YOCUM!!

Jo
Review №56

Had my truck worked on there. People seem nice, but my truck was never the same, even after having them look at it again, after repairs. Its been a few months and Im still not happy with the work that was done. Wont be back. I gave them 2 shots at it. $2,000EditInvoice # 36994Power steering still goes out in parking lots and alignment is still wrong. Wheel locks to the left. Same issues that I brought it back for. These issues did not exist until after you replaced rack and power steering pump.

Sh
Review №57

Great service and it was done quickly. Everyone is very friendly and it’s hard to find a shop you can trust these days. My daughter has used them as well, and they are very honest. I highly recommend.

Ch
Review №58

I got a nail in my tire, in the sidewall. So I needed a replacement, Pronto!They didnt have it in stock, but they got it delivered the next day and had the tire mounted and on my car in quick order. Very accommodating. I dropped off the bad tire the day before and the gal inside grabbed it for me, checked my other tires and was very knowledgeable about what I needed.Ive used them before for oil changes, and really like their service, a good quality company. Highly recommend them .

Jo
Review №59

I had an 8 o’clock appointment and the oil was changed very quickly. The price was competitive as well so no complaints with that. The only thing that would’ve been helpful was that I couldn’t wait inside due to the COVID issue. If I had been told that when I made the appointment I could’ve arranged for someone to pick me up right away.

He
Review №60

Very professional, efficient and gets the job done right the first time. I have been a customer at Yocums for many years and would highly recommend them for any work on your vehicle.

Mo
Review №61

I would like to thank Brent Yocum and his team for getting me in without an appointment last week for an oil change. He runs a top notch operation. The shop is very clean and extremely well maintained. Everyone is very friendly and he has take extra measures for the publics safety for Covid. If you need top notch service and a great atmosphere, go see Yocum Automotive

Va
Review №62

Thank you for fixing my air conditioner!!!

Ri
Review №63

Robin is extremely professional

Da
Review №64

I will use this service. Very informative, reasonable rates and concerned about your vehicle. Recommended

La
Review №65

I had a list of issues with my jeep, when I had taken it into the store to have the issues diagnosed and then a plan of action on fixing what I could afford at that time. I was told my rear axel needed work, $1,300.00 later I pick it up and the dash lights up with every light related to axel and e break.( which it did not do before I dropped it off) When asked I was told it was due to the work they done and could very well be the sensor not working correctly.( again understanding my keep had a lot of issues) I scheduled the 2nd round of work to be done, engine work, and while it was in I asked if they could see what the issue is with traction control lights, ebreak light, and bds light. After picking it up from the second round and another 650$ later the lights on the dash were not addressed and the check engine light was still on. Upon speaking to them I scheduled once again to drop my vehicle off and to once again diagnose the issues I was having. A loud knocking has been occurring in my jeep for weeks now and was never addressed. (The knocking sound was there from the beginning and never mentioned) It’s very disheartening to spend thousands of dollars over and over and not to mention the inconvenience of the whole ordeal. I stuck with them giving them the benefit of thee doubt and understanding my vehicle had more than one issue and that isn’t always the easier to figure out. On the other hand to take your vehicle and ask them to fix the issues so you can sell it in good condition under good faith or even take the vehicle anywhere you want and not leave the parking lot and have more issues than you started with. Weather or not it was done intentionally or not it’s very unsatisfying, to then again pay about 100$ for them to tell me exhaust manifold is cracked and engine rod is loose. So I ask why that was not addressed in the beginning, if related to the knock it could have been noticed prior to engine work I would have saved that 650 and put it into a new engine. If I were to handle the issue I would have reassured the individual they would get the issues figured out and would not be in every other week to have work done.

Ta
Review №66

Nice staff, reasonable rates and fast service

An
Review №67

I always take my subaru here. Small and large jobs. Excellent work, outstanding staff who are courteous and friendly.

Pa
Review №68

Excellent service. Fast efficient and pleasant

ja
Review №69

Fantastic service. Highly recommend

El
Review №70

Very friendly. Did a thorough job. Very professional. I ended up with a flat later in the day after running over needle nose pliers. I was prepared to purchase new tires. They were very upfront that I didnt need new ones yet.😊

an
Review №71

Clean waiting room and fast service

Gr
Review №72

After having the opportunity to do business with the owner on a few things he was getting rid of to upgrade his equipment. I got to see what an honest professional person he was and it is a pleasure to have yocum working on my cars because I know when I get the assessment on my ride that it is what needs to be done and not some shady mark up. I would recommend them always and there timely accommodations to my busy schedule

Gr
Review №73

Easy to schedule online. Also very convenient that they responded by text so I could get info while at work!

Jo
Review №74

Always professional and trustworthy, I wouldn’t go anywhere else. They get the work done in a timely manner and keep me on the road.

Je
Review №75

He was nice and it was clean in the inside and I will go back again to get my car fixed on by them anytime

Sn
Review №76

Awesome service!! Thorough inspections!

JT
Review №77

Great service and quality repair as always! 10/10 would recommend.

Br
Review №78

Had a tire with a nail in it. When I walked in I was greeted with a smile and within 5-10 mins of be walking in my car was pulled into the shop and the tire was fixed. Good service and very time efficient. Highly recommend!

Je
Review №79

Always very pleased. Not once have I had a bad experience. Theyre like family, I trust them.

Ap
Review №80

I have used other auto and tire shops in Republic and after scheduling an appointment with Yocum on a friends recommendation, I will not take my car anywhere else. Their professionalism and customer service is top notch. Highly recommend!

Jo
Review №81

The best automotive shop in the Springfield area! 100% honest and knowledgeable, they are the best!

Sa
Review №82

I swear I always have the best service with this company. They always treat me like I am their most important customer from the moment I walk in. I don’t know a single person who enjoys needing car repairs, but they really manage to take the sting out of it, and explain everything beautifully. They will always have my business.

Li
Review №83

I’ve been so thankful that I found honest and great work! They have been great to my car needs for about 4 years now!I won’t go anywhere else! They are my Volvo guys👌❤️

St
Review №84

Very busy people because word of quality work by honest people travels far; schedule early.

BR
Review №85

Yocum Automotive did a great job. Took the time to call me and keep me updated on their progress. I had a list of things that needed to be repaired and serviced. They completed the work and charged me a fair price.

Ap
Review №86

Great work, amazing staff.

De
Review №87

My experience with Yocum Automotive wasvery positive. They practiced very safe procedures. I dropped my car off and left the keys in a drop box. When I returned, I paid forthe oil change over the phone and the office manager brought my keys out & placed themon the trumk of my car. They put air in my tires and it looked like they vacuumed the inside of my car.

CL
Review №88

Yocum was super friendly from start to finish. Honest about issues. The repair was higher than expected however being in business myself I understand that expenses have to be met. Plus I am sure that the diagnostic equipment and mechanics are not cheap so I am ok with that. I will return if we ever need services again. Recommended!

Ke
Review №89

Great place to have your vehicle serviced. Prices are reasonable and service is great.

Br
Review №90

Power steering pump replacement scheduled,and repaired before another local shop called me back with a quote. Great first experience. I would recommend Yocum.

Je
Review №91

We dropped off my new car for an inspection and to get some new tires. Not only did they get us taken care of quickly but also found us great tires that fit out budget! Thanks Yocum!!

Ma
Review №92

I have been taking my vehicle to Yocum Automotive for almost 10 years and they always do a great job! They run a very honest and affordable operation. I would recommend them to anyone in need of a automotive repair or maintenance.

Ma
Review №93

Great people, great prices, great service - will be back!

Je
Review №94

I could not be happier with the crew here at Yocum. Very friendly, fast pace service! Reasonable prices for work done and great communication on what to expect.

No
Review №95

The team at Yocum are the always extremely professional in the way they treat my family and completely thorough in the way the take care of our vehicles.

Ke
Review №96

Great service and reasonable prices. Done quickly too. Great job

Ri
Review №97

Great people. Brent and Tracey always treat us fairly. Do the work right the first time and dont do anything I havent approved.

Mi
Review №98

I used their overnight drop box because I was not available to have the car there before they closed, which was super convenient. The next day they communicated with me starting first thing in the morning, and kept me informed on the progress of my car throughout the day. The did excellent work and I never had to call and check up on the progress. I can’t say enough about the crew at Yocum Automotive. Excellent customer service, fair prices, honest and knowledgeable! Definitely will return!!!

Ju
Review №99

Professional yet personable.

Ga
Review №100

Really enjoyed visiting this shop. The waiting room was very nice and comfortable, it felt as if they go above and beyond to make you feel welcome. Kacie at the desk was very accommodating and informative and the techs really seemed to care about what they did.

Information
13 Photos
100 Comments
4.9 Rating
  • Address:906 US-60 E, Republic, MO 65738, United States
  • Site:http://yocumautomotive.com/
  • Phone:+1 417-732-6430
Categories
  • Auto repair shop
  • Air conditioning repair service
  • Brake shop
  • Engine rebuilding service
  • Oil change service
  • Radiator shop
  • Tire shop
  • Transmission shop
  • Vehicle inspection
  • Wheel alignment service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
Similar organizations