Nick and Anthony in service are amazing! The sales team with Hahn and Albert go above and beyond. 3 cars purchased from there, and loyal to their service department who goes above and beyond for their customers. Loyal customer for over 5 years!

Worst experience I’ve had yet. Bought a car and the day after I took it home the touch screen stopped working and the car started making weird noises, I was told I had to pay for everything even with the warranty I got the first month. The screen won’t even let me do anything at all and they tried saying nothing was wrong with it.

Hands-down best customer service I have had in a long time. My car was out of warranty by a couple of days when it came down with an AC issue and they contacted Honda for me to extend my warranty. They made it a very simple and straightforward process. They also went above and beyond in returning my car to me so I didnt have to make an additional drive out there. I am so thankfully they were able to do that since I cant imagine driving the last 2 weeks without AC. Really helpful and awesome people here and I cant be happier with the outcome.

As usual, 1st rate wonderful service! I brought my 2020 Accord Sport in for B1 maintenance. Set appt. over the phone, very pleasant. Brought in a few days later. Prompt service and very friendly. Price of B1 service was very reasonable. Minimal wait time. Happy camper! Highly recommend service Dept and highly recommend a Honda Accord sport. We love it!

If youre looking for a used vehicle priced higher than a brand new one be sure to check out McCurley. Thats not even including the current $750 discount for a new Rav4.Obviously a dealer can charge whatever they like. Just be aware with the current chip shortage that used prices may be higher than a brand new one would be. If they try to say its a different trim and different options use the Vin number listed to build the same specs and you may very well be surprised.

My 2007 Honda has survived this long due to. Doug in service and his team. Great group of people no matter what the problem.Waiting area even in the heat is cool and comfortable chairs.Great team at McCurley Honda.

I test drove about 5 cars and never felt pressured to choose and jump into one that I would regret buying later. Edgar was the salesperson that helped me get the car of my current dreams lol. Honda has great deals and Edgar allowed the vehicle to sell itself. Great communication and a great experience!! 5 out 5 for me 🥳

My appointment was for 9:30 to check the AC in my 2019 CRV. I was there for ~2 hours while they did what they had to do and Ill go back in 2 weeks to see if if theres actually a leak in the system. They were efficient with the time and also washed the car. Im pleased with the service department.

Every time I visit they make sure Im satisfied with my service. The salesmen are always friendly and are never pushy. They ask what brings us in and then will point us in the right direction and even escort us if were unsure of where were going.

Amazing Dealership! Edgar Garcia was the Sales man that helped my husband and I trade our 2014 Nissan Versa in for a Beautiful 2020 Honda CRV with an extremely low interest rate! The Finance guy, Scott, fought to make sure we got a low interest rate and payments that work for our budget. This McCurley Integrity Honda will definitely be my go to dealership.

Ryan took great care of my car! I was able to drop my car off head across the street to Zips for lunch. Ryan updated me about my car as it went along and was able to give me a timeframe of when my vehicle would be done! They deserve ten stars! The whole staff is great. I even browsed their lot and they answered all the questions I had!

Customer service was phenomenal!! Staff stayed late to program a key for me because I lost the original. They were extremely busy, and never made me feel like it was a hassle to take care of it.

Great service here. Staff is friendly and knowledgeable. Juan Reyna went above and beyond to help me find a safe reliable car for my daughter. Honda CPO warranty was better than the new car warranty. Very satisfied by my experience with this local business.

Honda customer for life! Juan was wonderful to work with. The whole crew went above and beyond to help me get a new car. They are the dealership to go to. I’ll be bumping around tri-cities thanks to you! Majestic miracles will never be forgotten. ☮️💟

Eli Hernandez, nothing more needs said. Low pressure, knowledable, professional, and personable. My wife and I are 100% satisfied and have recommended to others. Keep up the solid reputation and service.THANK YOU

The McCurley Integrity Honda staff were great to work with and that is why weve been repeat customers. They made the process of purchasing our car very easy and fluid. Thanks again Mccurley Integrity Honda.

The service and inspection for my car was excellent and the staff was very kind and friendly.

Loved my car i bought here, great service, thank you👍

Ive made two vehicle purchases from this dealership and haveno complaints. Very pleasant people to work with. I will definitely purchase here again.

McCurley Honda has been a great dealer to work with. They have saved us more than once with repair issues on both our Civic and our cr-v. Honda and their service department have gone above and beyond in their treatment of us. We will continue to buy Hondas in the future.

Cool Trycitys Honda Dealer

Swift and friendly service! Thanks for making our new vehicle purchase so easy!

It’s been about 3 times already when I take my 2008 Honda Accord in to get worked on and for some reason other parts end up malfunctioning. It almost appears that they treat my car really horrible or they purposely get other parts of my car to malfunction just to bring it in more times. I took my car in for an alignment after putting new struts in and my car sounds even worse. From now on I just gonna keep taking my car to a small independent mechanic where loyalty and non miscommunication appears absent. Don’t go to big dealer mechanics. They rip you off.

Service department bent over backwards to solve some issues with our car that they really didnt need to take responsibility for. We really appreciated their efforts and will be returning as customers.

First class .. excellent service..quality origional Honda parts.

Had an appointment at 8:30 for a vehicle recall. It was my only day off from work and I was promised that the repair would take no longer than an hour and a half. After waiting for two hours in the sales area, I started to wonder if there was anyone working that day since no one had come to look for me. I finally approached the service desk and the advisor Doug couldn’t be bothered to even acknowledge my standing there for 10 minutes. When he finally did, he told me that they hadn’t even started working on my car because they ‘didn’t know I was waiting’ and proceeded to place blame on another employee who hadn’t ‘wrote down on the paperwork that I was waiting’ (something that I cannot stand). I wouldn’t have had such a big issue with it, but this was the second time I had taken my vehicle there for service and the second time I had received horrible treatment from them. At the end they promised to wash and vacuum my vehicle for the inconvenience, but it was done very poorly; there were even streaks on my passenger window that hadn’t been there before. I ended up having to spend the rest of my day washing my car because it looked worse than before. The advisor also did not explain at all what the recall was for or what the process was other than something to do with the fuel pump (which he made seem like a minor issue - but, hello, fuel pump?!?) I definitely WILL NOT be taking my vehicle back there for service NOR WILL I EVER purchase a vehicle from them. I would much rather drive to Honda Yakima even though it is a two hour drive. To anyone taking their vehicle here, or buying a vehicle from here, I recommend you reconsider.

I purchased a 2018 Honda Sport and shortly after began experiencing many issues with the computer system of the vehicle and each time I’d bring it in they’d do a quick update and send me on my way and this problem continued. While on the highway my Honda’s computer turned off on me, my signals stopped working, and my lights as well..this has happened on more then 4 occasions ! This Honda dealership still has failed to make me feel safe in the vehicle I drive and the issue persists. They do not provide me a rental vehicle when these issues come up and have not resolve my issue despite me coming in to complain every time it happens. I am extremely dissatisfied with the make of this vehicle and the service repairs I’ve received and the quality of service . Never again will I buy from here

Great customer service Juan Reyna took the time to explain every little detail throughout the process of getting our new car. .Thank u Juan

Always impressed with this place. Friendly, but not fake, sales people. And knowledgeable and customer-focused service and parts personnel.

This is my third Honda, in a row. Great customer service! Thanks guys!!PCJ

Had drive shaft recall on my Honda...these guys are very polite & professional...got inspected, parts ordered & did the repairs the very next day...awesome customer service :)

I had my 2004 honda accord serviced today. They called me before doing one of the components that I asked them to do. The cost of replacing a knock sensor was going to be nearly $500. I told them not to do it. Ill try and get my son-in-law to help with it. But I think it shows why they are called Integrity. I appreciate that.

I recently purchased 2021 Honda Passport EX-L at McCurley Integrity Honda 3 days ago. Enver Reka was helping me through this purchase. Enver had provided me an excellence customer service. It was a pleasant transition. Thank you Enver for a fun and quick transition and I also would like to take this opportunity to thanks the service team that provided me an excellent service on my previous Honda vehicles. Khoi Tran

Wow. Amazing service. Great prices. Will def b bk! Thanks Nick, Doug and all the techs who got rid of a very annoying noise my car was making!

Excellent service. One hour for oil change and tire rotation. Good, good, good!

Wasnt. very prompt and prices were very reasonable.

Retired recently and ran into a old co-worker there.nice to see her. Good service there.

Friendly quick service! 👍🏼

Very professional and courteous staff. Went in for manufacturer recall on an airbag and oil change. They called and said they couldnt change the oil without my permission due to the plug being to tight and afraid of stripping the pan

Overpriced salesmen talk bad about each other go elsewhere

Great service! I called in an appointment for my car and Doug had my AC fixed the same day, and on a busy Saturday no less. Clean lounges and great customer service. An excellent experience all around!

Very very helpful this time around. Years ago there were some incidents. OVERALL GOOD SERVICE.

Always professional and very helpful customer service.

Had a great car buying experience. Martin and Enver were both extremely professional and patient in the process. They understood the magnitude of the decision making that goes into buying a new car and it felt like they were there to support my decision making. I went through many used cars, pre-owned cars and new cars before settling for one. The manager Sadik was also very professional and patient in making the final deal. Scott in Finance was very patient and explained everything thoroughly. It truly felt like a family atmosphere and they took care of me as a customer. I hope to continue this positive experience and relationship into the future. Thank you!

Friendly and quick service! Thanks for getting us back on our road trip quickly!

Your missing out guys they nice rides there the new civics r even better look up Nick or Tony they will hook u up good. Easy to talk with and take care of you..

Nice people and friendly too. Prices are compatible with other shops and way less than Moses lake Honda dealer where I use to go. I wanted to flush my radiator, Moses lake quoted $300 these guys $150. Huge difference.

Excellent mechanics and fair pricing

I bought a car here a few months ago, and the sales process was great. I had a warranty issue recently, and the part that was needed was on back order. Even with that, the service department was friendly and kept me informed as soon as the part came in to get my car fixed. This is definitely where I will keep coming to get my car serviced and would purchase a car here again in the future.

I bought a car from this locations a year ago from Donny Ballew. He is amazing, he listened to everything I wanted and he make the whole buying process as painless as possible. He still contacts me every once in a while to check in and to make sure I’m still loving my car. Excellent customer service. Also, today I walked into the service department with out an appointment. They took my car back and told me they would have no problem doing my oil change before I had to be to work. It turned out I needed a new air filter but I didn’t have my wallet. The tech checked my prepaid maintenance plan and it was covered. These guys today have just been great. Thank you McCurly!!

Customer service was poor. Did not handle issue with vehicle properly. The stereo typical hand off method. Did handle negotiation quickly, we didnt make a deal but was relatively quick

We purchased two vehicles here this past Sunday and even though our salesman, Victor, was great, the whole process from start to finish took 5.5 hours (over half was waiting for & completing the paperwork). We were so hungry after being there so long that in our anxiousness to get home to get some food, we hadn’t noticed that neither vehicle had been topped off with gas. One was almost empty and the second was only at a 1/2 tank. We figured this would’ve been on the list of “to do’s” before a sold car left the lot upon being sold. We love the quality of the service department, but I’m not sure we’d recommend the sales side unless you’ve got a full day to hang out.

Service was good today. It can be hit and miss though. Its best to make appointments. Even though they advertise that you can just drop in they rarely have openings. I had an appointment and they handled everything professionally and quickly.

Higher price then amy other dealer I looked at and a if you dont buy someone else will attitude.

Excellent service. Very friendly.

Wont shop there. Husband and I were shopping there two years ago, asked the three guys standing outside where their ramp to get in was. I had my daughter in her stroller. Hardly acknowledged me and told me over there- pointing vegly. Had to have them clarify, as a supervisor came by and helped us up the stairs.

While my fiancé is happy with the car itself which is why there are two stars instead of one, but we had gone in to get the fan fixed as it was only blowing on one setting, and the man came out and told us it would be over $600 to fix it and that it would be a whole big process. We decided to get a second opinion from a family member who was previously a mechanic and the price? $50 for the part itself using a more expensive brand and it only took about 25 minutes to replace. It’s really disgusting that workers here will try to scam customers who know less about cars. We have no plans to purchase any more vehicles from here nor would we go here for any maintenance.

The staff was knowledgeable and genuine. They provided me with options instead of attempting to lead me toward the most expensive choice.

Great and fast service. Plus, the employees are helpful and nice.

Honda McCurley integrity truly help me pick the car that fit me best. So happy and blessed with my purchase. Staff is amazing ! Truly works with what you can handle. From the moment I walked in I knew I was leaving with a car ! Highly recommend 🚗

I didnt get the young mans name but he was very polite. He fixed the tire pressure problem and said that he took care of itThanks so much. Sandra Nichols

Staff is so nice and eager to help without being pushy and annoying. Got me into a gorgeous 2015 Chevy Cruze with only 44,000 miles on it with no money down, Im still in shock. Thank you McCurley, you guys are awesome.

Too pricy for oil change and other services. I would prefer jiffy Lube over you guys for sure.

I want to thank McCurley Honda for going above and beyond for making a horrible situation AWESOME! Everyone we worked with from sales, service, parts, finance, and upper management were very understanding, up front, honest, and respectful. Head to Honda in Richland and start with Juan Reyna in sales! Hell show you the car youre looking for, let you test drive it, and if its not on the lot, see Sadik Reka or James Sheer. They will find the car/SUV/truck you are dreaming of! Josh Mason, GM, listened to the dilemma we were in and worked to make it right. The Mccurley family came through for us! I even got to speak with Mason McCurley!We own 4 Mccurley vehicles and we couldnt be happier! If Honda isnt what youre looking for, see Cas Cedillo and have BJ or Eddie work you a deal! We are proud to be a part of the Mccurley family!

Great experience! Thank you Travis Mizner for all your help! You were very helpful and courteous. This was by far the best experience weve had...you were not pushy and you were very patient. We really appreciated how you took the time to show us how everything worked even after the deal was done. We also appreciate how you continue to follow up with us after the purchase to see if we have any questions! Great customers service!

They couldnt beat the Costco price on my 2018 CR-V and also said the other dealership was lying to me about the price.. then when I took it in for the oil dilution problem today they told me to just keep an eye on the oil level even though all 2019 models came out with the fix. I recommend Harvest Honda in Yakima if you want a better deal and more strait forward salesman.

Very kind and not push at all and very professional. We went to a few car lots and this place was the only one that didnt push cars on us that we didnt want.

I just bought my first new Honda from McCurley Honda. Overall it was a great experience. The staff there is friendly and helpful and they all seem to have fun at work. They also make it fun for their customers. Ive become a regular McCurley customer. Between their Chevrolet store, their Mazda/Subaru store and their Honda store I have been directly involved in five car purchases at a McCurley dealership. Each one has turned out to be a positive experience. Yes, these guys are in the business of selling cars, so expect the usual shenanigans with their negotiating tactics. Just make sure youre an informed buyer and make it known what you want and McCurley will likely do everything in their power to ensure you leave happy. They really do value their customers.

Super nice, honest, and treat me with the utmost respect.I called having a horrible day, not being rude but not being my friendliest, still they were patient and nice and still treated me like a queen when I got there. 10/10

Just a drop off no Honda here

I had an amazing experience purchasing a car at McCurley Integrity Honda in January!I worked with both Tony and Andrew and they were both extremely helpful and knowledgeable. Extra kudos to Tony who showed great patience, as I struggled between purchasing a Honda or a Subaru (he was able to assist me at both locations)!Great Team McCurley!Dwayne Bennett

This was the best experience I have encountered with car dealerships. Brahiam was an excellent sales leasing consultant. I would highly recommend anyone considering buying or leasing a new car to visit McCurley Integrity Honda. They are reasonable and work with you.

Ill be back! Staff go above and beyond in every department. I had an issue after I purchased my car and The McCurley team took good care of me!

Eli Hernandez is amazing. He listens carefully to what YOU want & not talk over you. He bent over backwards to get me what I needed. Awesome salesman

Great, helpful place!!

I came here to test drive several used SUVs over a few weeks. I finally settled on a 2015 Honda Pilot and could not be happier with it. Ive had it for almost 2 months now and its been a very reliable, comfortable vehicle. I received excellent service, and in my experience McCurley stands by their word on what you are purchasing. I plan to come back to purchase another vehicle when needed.

This is the second car weve bought at this dealership. We find the salespeople very helpful and kind. I hate the whole car buying experience and have very little patience. I was very pleased to find that Tony Silva made the experience as painless as possible. We were able to walk out with a new car in four hours! We also get our cars serviced at this dealership and they do a wonderful job. I dont ever feel like theyre trying to rip me off (whether Im buying a car or getting it serviced). I highly recommend McCurley and Tony Silva!

Purchased a Honda Pilot at McCurley Honda. My wife and I was greeted by Bradley J. as soon as we pulled in. Bradley was very knowledgeable about the model we were looking for and took us to look at the different options that were available on the lot. Bradley explained all the features, talked about the options each model had and helped us with pricing. We got the deal we wanted and Bradley was very courteous and professional throughout the whole process. Bradley’s priority was to get us what we wanted and at the price we wanted it. Bradley checked all of our boxes and we went home today in our new Honda Pilot. Thank you for a great experience.

I have had several bad experiences here with Service that it is now to the point that I have decided to try and find an alternative place to go. Maybe Walla Walla? I have on two occasions called and talked to Doug to make an appointment only to find out that when I arrived to the scheduled appointment Doug failed to enter it into the computer and they were not expecting me. I also once paid the $6 for a tire rotation and later after getting the vehicle back home discovered that the tires were not rotated. A few weeks ago I had a check engine light come on, brought the vehicle into the shop to get the codes read. They were busy, but service rep Ray went and grabbed the reader and got the codes. I asked him to put the codes into the computer under my file so that when I bring the vehicle in for maintenance they can use the codes to run some diagnostics. Today I bring the vehicle in for my 11am appointment and as luck would have it Ray is there and gets me checked in. He doesnt remember me and cant find the codes in the computer. Okay... no biggie I guess since the check engine light has cleared and the engine runs fine. So I still have them do the oil change and rear brakes as planned. Ray says they will wash and vacuum the van for free. Cool!! They shuttled me back to my house. I get a ride back at 4pm because they had previously told me over the phone when I scheduled the appointment it would be done around 4. Ray tells me that they are shooting for 5pm. I guess this wasnt communicated to me, but I am still not that peeved. I get the van back at 5:45pm and guess what... it hasnt been washed and vacuumed. So an oil change and rear brake job takes almost 7 hours and they cant even follow through on a promise they make. I actually think the service work done to the van is fine, and I do like using genuine Honda parts, but the incompetence at the front desk is getting too much to handle for me.

Customer service from sales men was great! The not so great was the car deal. 30K car with no original floor mats!! Really?? And also price on car not so great!! Now that I have compared car with miles and year. Car should have been like 5k less than selling price!! Lesson learned from car buying experience at this car dealership. Buyers beware! Do your research and compare pricing when being a used car here!!

Recently got my oil changed here. Quick, friendly, efficient. They even washed the outside of my vehicle for free. They called a few days later to be sure I was satisfied and see if I had any questions. I love the service I got from them.

We were impressed with the service Andy Pesante provided. No pressure, polite, and patient was our test driving experience. His expertise in Honda’s and all the quirks & features was very helpful. Andy I would rate your service beyond 5 Stars if I could! Great dealership. Also enjoyed working with Enver and Danny. Thank you McCurley!

Very friendly service

I have always strongly disliked shopping for cars, and I hadn’t bought a *new* car in over 20 years. Therefore, I was fortunate and truly blessed to draw Bradley Yaggi for a salesperson at McCurley Honda. He was unfailingly professional and helpful over a period of several months. He always kept in touch but never pressured me. Bradley did what I would have said was nearly impossible—make my car-buying experience genuinely enjoyable. He added a tremendous value to the buying experience, and it was a privilege to work with him.

McCurley Honda had worked on my car w previous owner. After $11,900 in repairs, I left with more wrong with my car than when I went in and it was messy, unfinished work. If they had been upfront about previous service and let me know about the cars history, I wouldnt have continued. My new mechanic fixed their mistakes at 1/3 the cost. Be Aware

Just an oil change. Was told 30 minute wait. After waiting an hour and a half noticed my car parked way out in the lot walked over to make sure and it was. Went to desk to inquire as to why i saw my car sitting tbere for 20 minutes. Only reply was they were busy and had a stack of others as well.

I just bought a Fit from Travis. It was the best experience of my life. I was in the middle of buying a house and Travis was wonderful about working with me. The financing was better than I expected. The service department was putting in the accessories, didnt like how one of them looked and reordered it - no cost. I could not have been happier with Travis and the service at McCurley Honda.

My husband and I just bought our first Honda, a CRV. Our Sales Consultant Juan Reyna has been wonderful. He answered all of our questions immediately and gave us excellent service as well. I have called on him for help and he has been more than willing! The Service Department took care of up promptly as well. Our experience has been excellent!

The experience with McCurley Honda was amazing. Juan Reyna went above and beyond for us and got us an amazing deal. There is nothing bad I can say about this experience.

I went to the parts department and the woman there was extremely rude. She acted like I was hassling her and she was doing me a favor helping me. I barely said anything let alone anything offensive to her. AtAthe cashier I told them I was tax exempt and she said the parts lady would fix it. The rude parts lady rudely says theres a sign at the cashier that says you must tell them that youre from Oregon. There is no sign at the cashier that says this and the cashier told me that the sign is at the parts department. I showed the cashier that there was a man standing in front of me and he was blocking the sign which was on my far left, there was no way I could see it. They did offer to have the manager speak to me but for $2.50 tax I just paid it because it was not worth the hassle. The parts lady needs to be retrained for customer service she has no clue what that is and this dealership has no clue on how to properly treat customers. They basically treated me like a criminal. Absolutely ridiculous

Very informative sales team, answered all my questions, and let me drive anything I wanted because I was unsure... I wouldnt have purchased the car I did anywhere else, because most sales personal wouldnt have left me drive everything... unexpected, but I found what I liked!!😁

Curt Watson was an amazing salesman! He explained everything to me and did a wonderful job with all the paperwork and details of my purchase! He is a real winner and I absolutely love me new Honda Pilot! He really went out of his way to make me and my kids feel comfortable and still reaches out to my family to see how we are loving out Pilot!

Albert Larios all the way! He hooked me up and went over and beyond getting me my car today! Definitely have a five stars with me!!!!

Love the new vehicles. Wish i had one. Nice car lot owner. God Bless

Really enjoyed the low/no pressure from their salesrep Bradley Jaggi. We want to make sure we get the very best deal and he is being very patient with us. We just didnt have time to sit down and discuss final price today and he was courteous and did not try to rush us. We plan on going back tomorrow afternoon and trying to make a deal.

Took my 2012 honda accord in for a power steering leak. It was leaking from everywhere. I was expecting a big bill because to me it looked like many of the power steering components were leaking. They determined it was just all of the hoses, and fixed it for no charge! Because of that, I allowed them to fix and replace a few other things that they noticed needed to be done. Because of their honesty and stellar service, I feel like they saved me some money, and I will definitely come back for future services.

First time buying a car! Juan was incredibly helpful and knowledgeable. The whole process was quick and pleasant. Definitely recommend Juan for all your car buying/leasing needs!

I worked with Eli when we bought my wife’s accord. I was really happy with the way Eli guided us through the transaction. I would highly recommend them to anyone looking for a Honda.

Kudos to their service department, they saved me from making a very costly mistake. I brought a car in to be inspected that I was purchasing private sale. I did not have an appointment or know exactly what I should pay to have looked at other then general inspection. I planned on towing behind an RV and had some specific requirements. Not only did they get me in that day but they took the time to educate me and help me determine what should be looked at so I could keep the cost down. Turns out my money was well spent as it needed a serious hidden repair that would have cost me 1500. That turned a great deal into a bad one. I was able to return car and was happy to pay their very reasonable fee. Thank you

I just bought my first car and I’m glad I came here to do it. Victor helped me out and explained everything to me. I look forward to coming back for my next car!