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Cricket Wireless Authorized Retailer
2669 Queensgate Dr, Richland, WA 99352, United States
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Cricket Wireless Authorized Retailer
Comments
CB
Review №1

It was awesome service. The best customer service.

He
Review №2

I went in for some tech help and Michael Daniel was fantastic!! He helped me out and answered all my questions. I will definitely be back!

Pa
Review №3

Always get great customer service here. Very helpful when I have a issue.

Sh
Review №4

The lady helping me was very rude and called mea loser and kicked me out of the store. She also was using foul language and she was very unqualified because she was just calling people for help and didn’t know how to do the job herself

To
Review №5

The people there were extremely helpful and it ended up being much cheaper than Verizon or at&t. Highly recommend if you are paying more than $50 for your line.

Al
Review №6

They were great and very friendly. Answered all our questions and provided outstanding customer service. Looking forward to doing more business with Roman And Leslie in the future.

Mi
Review №7

Customer service was great. Roman set everything up and explained how it all works. Havent had any problems with my device. Im a satisfied customer.

Sh
Review №8

This is the best customer service i have had with a phone company in 10 years. Diego always makes the visits enjoyable and easy. If you are looking for a new phone go see Diego at Cricket.

Ja
Review №9

I love this place! Roman and Leslie are awesome and very helpful! Answered every question I had and got me a fantastic deal!

Ba
Review №10

Very good experience, friendly and actually was knowledge with there product and services

J
Review №11

They did not set my phone up correctly due either lack of knowledge or distracted with his flirting with another customer.

Sh
Review №12

Tried to take care of business on the phone or computer and it is impossible. Was charged for something I did not order and cant take care of it without going into the store.

Bi
Review №13

Great help no issues and answered all questions i had right away or as well as they could

Al
Review №14

Great carrier and amazing customer service! Would definitely recommend this location 😊

Lo
Review №15

Great savings at a helpful outlet. Usually easier to go in to a physical location, especially with complicated multiple number transfers.

Mi
Review №16

Bad customer service and slow delivery. They promised two day shipping and a week and a half later i still dont have my phone and the employees dont seem to care.

Ma
Review №17

So helpful,even held a phone for me

Sh
Review №18

If I could give less stars I would. I went into this location to ask a question and the women working there was rude and bad mouthed the other cricket carrier I usually go to; and claimed the other location I go to didnt know what they were talking about and werent trained properly. When she said this I asked how long she worked for cricket and she has been working for less than 2 months! I will go to the other carrier location before I go here again.

Yu
Review №19

Fantastic customer service. Will be referring people to this store

Ka
Review №20

Awesone custoner service! Very fast service!

lo
Review №21

Amazing prices and helpful staff

As
Review №22

Employees are helpful and have great customer service!!

Aa
Review №23

The customer service sucks

Ro
Review №24

Everyone should come here😁😁😁

Lu
Review №25

Great service!

Information
7 Photos
25 Comments
3.9 Rating
  • Address:2669 Queensgate Dr, Richland, WA 99352, United States
  • Site:https://cricketwireless.com/stores/ll/US/WA/Richland/2669-Queensgate-Dr
  • Phone:+1 509-579-0888
Categories
  • Cell phone store
Working hours
  • Monday:11AM–6:30PM
  • Tuesday:11AM–6:30PM
  • Wednesday:11AM–6:30PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:11AM–6:30PM
  • Sunday:11AM–6:30PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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