Just received my Vintage Air kit and emblem for my 1981 Firebird, everything is perfect, nice touch including a nice Firebird calendar.Now the fun part starts, the installation. Great service from Firebird Central.

Avoid this company! Poor communication and poor service. I got my order missing a part, and a note saying back ordered. No heads up. Iv been waiting 7 days already. I was emailing with a rep, Ryan Adkins, and requested he refund me for the missing part and cancel my other order. Now Im getting the silent treatment. Ive had to open paypal disputes to get my full refunds. My first and last time dealing with this garbage company. Terrible customer service.

Best customer service of any online specialty auto supplies for classic cars.Every order Ive completed with Firebird Central is shipped out quick, and if its back ordered it usually arrives a couple of days after I get notification they have shipped my backorder item.Absolutely will continue to purchase items for my 2000 Transam WS6

Fair pricing and great service

Below was my original review but since a company rep named Ben Tucker reached out and offered to reimburse me for the shipping I incurred for returning the product in question, I have to say they did the right thing its always better late then never.Horrible Horrible return policy, awful customer service and deceiving information about products, before I actually ordered the item I sent an email asking if the item would fit my vehicle year and motor size since the information listed in the item description was confusing because it mentioned a bunch of sizes but at the end it said AND ALL OTHER GM MOTORS, their response was These are exact fit for all V8 engines sizes and it lists all the sizes including pontiac 1959-1981 V8 engines, so I decided to order them, Guess what they did not fit, so I asked to return them but I have to pay shipping and restocking fee, are you serious I said you told me they would fit I should not have to incur any charges well They responded by saying even though the email states that it would also fit all other V8 engines from 1959-1981 your engine is not listed therefore its on you. Wow what great customer service (NOT), so be careful they play word games with their item descriptions if you are going to order something because of price difference make sure you get the model numbers from other sites first I would not trust anything they say. In closing I had to pay for shipping they waived the restocking fee but I will never order from them ever again Ill stick with the big name brand companies who actually care about customers, If I had that attitude with my customers Id be out of business real quick but we dont thats why in 27 tears in business We still have 100% customer satisfaction.

Dont waste your time ordering from these guys, they are either slow as hell shipping it or its on backorder. Their shipping prices are double than most other businesses.

Customer service is always great and theyre very friendly, quality parts.

While they are a great resource for Firebird parts, Id order more from them if theyd get their shipping act together. Placing an order on a Thursday, only for it ship out on Monday is just not acceptable any longer. Most of their competitors such as NPD will ship next day, or same day even such as JEGGS. There are certain minimum expectations that just have to be met to remain competitive these days. You cannot be more expensive and slow. Something has to give.

Great quality

These set belt guides are a perfect match for color, material, and design to my original ones. I will definitely order from them in the future when I need more parts for my 2002 Convertible Trans Am.

Order took longer then expected do to covid 19, calld to check up on order. The gentlemen who anserd the phone was very helpful and courteous. He jumped all over my problem product shipped the next day. Thanks much

Parts showed up as planned, but unfortunately 2 of them had small dents in them. We had to start installing them so we will just fix later. That is why we only gave 3 stars. Packaging seemed a little weak for the parts. I will try and add pictures later. Guessing it wasnt necessarily your fault, but if packaging was stronger i believe it probably would not have happened in transit.

Bought a couple of parts and shipping was really quick. All parts fit perfect and of great quality. Definitely would buy from them again.

Logan Seaton and everyone else did a jam up job getting my interior kit shipped to me. I am Very happy with the customer service. I will continue to use FireBird Central for my 79 Trans am!

Im a master tech for over 20y. i ordered a part that wasnt even close to fitting the vehicle i am working on. i called to deal w the problem and had to leave a voice mail to be called back, 3 days latter no call back. i called to return the part they told me that its my fault because i cant to read properly, this was said to me 3 times during the conversation. the part is listed as 1967 to 2002 AND IS NOT EVEN REMOTELY CLOSE. they were hard to get in touch with and very rude on the phone. this company is a scam and a complete waste of your time.

Disappointing return policy. Automatic 20% restocking fee no matter return time or if new. No return on stickers, etc. I have not seen this with other vendors. I placed a $600 order with these guys on my second Trans Am restoration. I have about $40 in return items to return but not worth the time for shipping and restocking fee. This is my last purchase here due to return policy.

Very professional staff, I had items shipped overseas, the packing is just amazing, and the products quality is superb.

Placed a couple of orders and it was straightforward. Battery tray came quick, and fiberglass pieces came when produced. Knew that going in on the deal.

Ordered parts for my firebird some came wrong. They would not ship me the right parts. Matt the parts guy would not call me back with any updates. Its been two weeks since the original parts came in and I still have no answers if Im receiving the parts I ordered. Overall Im very unsatisfied with my experience.

Bought a radiator support for a firebird and was sent a camaro support instead.also got a right front inner fender well, come to find out it was also for a camaro. It didnt fit, had to pull it out and order another one from another co.beat my brains out trying to figure out what was wrong with it had a firebird sticker on it but I think they just wanted the sale.was extremely upset that they did that

Ordered Firebird/Trans Am parts and was told all in stock and would be shipped; Got shipment today but all 3 high dollar items not with shipment and they only now informed me that those items will be supplied/shippedby the two suppliers. In other words they were not in-fact in stock! I dont like this BS and will call their suppliers direct next time.

Not bad