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Parks Chevrolet Service
4502 W Broad St, Richmond, VA 23230, United States
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Parks Chevrolet Service

Comments
Mr
Review №1

This was a very pleasant time to purchase a vehicle and the experience was amazing. My salesman, Mr. Ron Carter was extremely knowledgeable and friendly. I felt comfortable because of his ability to answer all of my question ASAP. By far the best car salesmen I have worked with!!!On another note, Please be vigilant while in the finance office. I almost walked out of the office because of a charge that was added to my purchase and I wasn’t aware of it. The finance officer is not your friend!

Go
Review №2

Drew Swanson was awesome. Made the purchasing experience quick and painless. Highly recommended.

Lo
Review №3

Purchased a used car that was shipped from NC. Inspected here. No front license plate frame. They supposedly ordered one and scheduled an appt to install it a week and a half out. Got to the dealership at my appt and waited over two hours. Plate holder wasnt ordered and I sat for over 2hrs and no one thought to tell me until I asked. Service person was never very friendly.

ro
Review №4

I only went to the parts department but they had what I needed at a reasonable price.

Av
Review №5

A good place to get service for your car

Je
Review №6

Got a sweet deal on this beauty. C.J. was a great salesman great experience

LI
Review №7

I love their service department. Jeff always takes good care of me. I wouldnt take my car anywhere else. Extremely accommodating and professional.

Ga
Review №8

Keishaun was great

Br
Review №9

Steve Castillo and the entire staff were fantastic. They all made the buying process easy and provided us the best offer and trade. Go to Parks Chevrolet and see Steve for you next vehicle, youll be glad you did.

Ma
Review №10

Best service guys around. Way to go Jeff Turner.

Em
Review №11

The experience was excellent they treated me with kindness,very educated with the car I purchased and thanks to Ron Carter and the rest of the associate who help me with my purchase I thank you all

Do
Review №12

The service department staff is very nice. Had a oil change and a state inspection. Will go back gain

Ke
Review №13

I just bought a pre-owned Ford Van from them! Great service!

Cy
Review №14

Repaired my car in less time. Looks like nothing ever happened to it. Thank you!

Ry
Review №15

I love my Chevy vehicle but when it comes to service....if it takes you four months to do a task that takes at most three days for a new under warranty vehicle (i.e make two sets of keys) and you never update me on my status. And I have to call to check on the status its very unprofessional. Go to any other GM service just not this one. They are not trustworthy, unprofessional, and will do anything to make a buck over you.

Na
Review №16

I came in for an oil change. I was looking at possibly buying a new vehicle. I stood around for half an hour and not one person came to me.

Yu
Review №17

Good price on parts and frendly part Department staff

Th
Review №18

Well pleasing with the service

Ma
Review №19

Courteous and very professional service.

Ma
Review №20

I used to get my car here fixed all the time. Prices have gone up so much that I can no longer afford to use them. Also they told me that they would pick me up and bring me back to pick up my car. But when I finally got the notice that my car was ready it was too late for the service. Had to leave my car until I could find a ride.

Do
Review №21

It always takes more time than it should

Co
Review №22

Great service wait time not to bad.

ma
Review №23

Ron Carter is the best

De
Review №24

Good fast service

Ce
Review №25

Never call the service department and leave a voice mail.. they will never get back to you or you will be redirected multiple times by the receptionist

De
Review №26

Service was great, everyone was AWESOME

Re
Review №27

Good customer service.

Da
Review №28

Downtown Chevrolet dealer helpful and friendly

LA
Review №29

Got a 2018 Traverse👌👍🙏👏😎

Pa
Review №30

Great people!

Na
Review №31

Excellent service

la
Review №32

Very nice

Ch
Review №33

Great service

Information
2 Photos
33 Comments
4.5 Rating
  • Address:4502 W Broad St, Richmond, VA 23230, United States
  • Site:https://parksrichmond.com/
  • Phone:+1 804-441-9363
Categories
  • Auto repair shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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