Miles is the man, has been helping me for a few weeks. The crew is friendly and helpful, I will buy another set of rims and tires soon. Thanks for the quick and timely service.
I told the lady waiting with me it’s good to into a place a see all the people laughing and having a good time with each other white and black seems like a great place to work and great services the Manager is welcoming and friendly a breath of fresh air. And he look like the guy I seen in that commercial he really made my day.
Miles, best sales, best service....great representative. Certainly will recommend and return fir future needs. Thanks
This is like my 3rd time coming and I must say Damaris made this my best experience to do business here. He know what he doing and treated me with respect I am coming back to do more business it is good to see one of our own peoples doing great things in the community with a nice business. Thank you
Miles Jones was amazing found glass in my tire and hooked me up with a new one cheap
Great customer service from Miles Jones! Took care of the processes from beginning to end. Even reordered my rims when he found them at a cheaper price! I highly recommend going to RNR Richmond, and ask for Miles!
Awesome customer service and overall staff. They had me back on the road in no time. Highly recommend.
Duane was great. He helped me from start to finish. Im not sure what happened but I was quoted one price and ended up paying less then the quote. Even the mechanic that worked in my car was great. I believe her name was was Karen and she let me know everything that she did and What else needed to be done.
I am a returned customer. My last set of tires lasted for over 2 years.Damaro the manager was very helpful. Duane and Miles were awesome as well!!! I really appreciate them all for the great customer service and help.
Great service, great people & great product! Shout out to Miles J. for all the help!
Big D the manager, awesome to work with! Definitely looked out for me and took care of my vehicle needs. Will definitely be back and refer others.
My experience at RNR Tire Express was fantastic! They switched out my punctured run flat tire with a new one with no issues. I went to many different stores in attempt to change run flats, with no luck and finally found RNR - they had the special equipment to be able to help me. Fantastic customer service! Highly recommend.
Miles Jones hooked me up. If you need to transform your car than holla at miles at rnr west broad st
Miles Jones Very knowledgeable about helping me with my truck worked me in same day. Exceptional work truck looks great.
Miles Jones was very knowledgeable great customer service he took his time to make sure that I was satisfied, I would recommend him to my family and friends
Excellent service fast and affordable go ask for troy if u need it done today he will.make it happen even on 3 hour notice
Would definitely recommend anybody to go to R & R for Rims. They have great service but even better people especially my dude Miles.I really appreciated that Miles nd God Bless You brother!!!
Miles jones what can I say he got me exactly what I wanted and made it happen quick I work for a dealership down the road best believe all my customers will be referred! Thank you so much Mr jones!!!!!
You Would not believe how fantastic these guys are. GOT 4 TIRES, MILITARY DISCOUNT 10PERCENT, NICE PAYMENT PLAN 👍 IM HAPPY NOW 😊. YOU CAN BE TO, COME 👀 SEE.
Thank you Damaro and team for the awesome experience! You made us feel appreciated and important.
Miles was great! Able to fit me in quickly and the new lift/tires on the truck look great!
Miles jones sales associate was top notch, good people here come give them a visit!!
Duane was the best he helped me from the moment I got there until the moment my car was done. I would definitely tell everyone to go to R and R and ask for Duane.
Miles was extremely helpful best customer service ive had in a looooong time thank you so much miles!!!
I really enjoyed my visit and service there today from Damaro Duane and team best service by far.
Miles jones is outstaning everytime i come in the building hes ready to assit and handle whatever i am in need of from a simple rotation to tires on whatever i bring him! Customer for life!!!!
Miles Jones was the Best. Thanks Miles for all your help, now my car has on her red bottoms!!!!
Damaro and staff got me straight and fixed my bumper love the service
Dewan and miles where great great service I’m was happy with my service thank you guys
I need to say that my car was in bad shape until I came in and spoke with Damaro. Man this guy is the best hands down. He helped me fix my car right love the store love the people there he wouldnt let me leave until he fixed my car amazing service I have never experienced anything like it. I am going to bring all of my people here.
When you check it out ask for Miles Jones. Hes honest and will help you find the best for you.
Miles Jones was very professional and friendly awesome guy to talk to !
Go see Big D. I did and glad I did best service 100
My first experience with rnr tires a year ago was everything but great. I was sold a quick deal and turns out the wheels and tires I received did not fit my car. I went back and at first seemed like I was going to be stuck with the problem. The store since has new management and employees which are 100% better. The store manager DAMARO ROBINSON fully looked over the situation and fixed the problem for me. I highly recommend doing business with rnr tires and especially DAMARO! He is a great person and definitely will help with any problem you have .
Damaro did a fantastic job in explaining all the paperwork. Definitely would recommend them to others.
Damaro and his shop are the best around hands down I dont have enough room on here to express myself like i really want to they went above to take care of us we are so grateful!
My experience at RNR was phenomenal. I would recommend this company to my friends and family. They definitely earned my business. The customer service was great from start to finish. From Miles he was beyond exceptional as a person and salesman thank you so much mr Jones!!!!
Dwayne was awesome. Service repairs and customer service was 10/10
Go see Damaro he was great with us from start to finish I will definitely come back!
Best customer service I have got in a long time. Miles was the friendliest and most enthusiastic guy to deal with. I literally ordered new wheels on the spot after talking to him. It was a no brainer. Everyone was awesome. When I left, their crew left my old rims in my suv trunk inside the boxes the new wheels came in. Additionally, they used some of the bungie cords I had in the back to wrap around the boxes so that they wouldnt slide around in the back. Freaking team of MVPs.
Lets talk about customer service...Mr. Duanes level of, was exceptional. Presentation is everything to me, he was very thorough in explaining the process for the services I required and I appreciate the time he took in doing so. I shall not forget the young gentleman who actually did the physical work, job well done, my tires look and feel great. Keep up the great work ;-)
Always a good time here! Friendly staff and good work!
Naya was absolutely phenomenal! She was extremely helpful, knowledgeable and extremely thorough. I was so impressed with the service that she and RNR provided, I brought my other vehicle in to get new wheels not even a week later. Due to Naya’s great customer service I will be recommending this location to everyone I know looking for new wheels and tires!
Customer service wasnt good. Guy behind counter top watching football, didnt give no information on the products I wanted to buy.I left the place.
Big Dee took care of me and my sister🥰
Go see damaro best rim shop in town
Damaro he is the man he know what hes doing he knows everything my car looks fabulous I give him a 20 Im giving him a 20 hes the best that ever did it!!!! Thanks
Dealing with Duane was an awesome experience he was attentive to what I wanted and needed. He helped me pick my wheels and got me installed same day. Go see Duane or Damaro they are awesome
I had a great experience at R&R! They got my whip looking fresh as fire! Rick knows his stuff and the Techs are top notch! Special thanks to Tina!
Really cool and accurate with their work
Called to get a quote, very short and rudeDont worry, I got it done yesterday at NTB, with someone with a different attitude. And did not keep asking me the same question over and over again. They seem to know quickly what Subaru puts on a 2020 Subaru Outback Touring.
Damaro took care of me from start to finish love him!!!!!!! I will be back customer for life
Went in and seen Damaro I see why this man in the RNR commercials the best hands down I let him do both my cars. Only problem I have right now is I don’t know which one to drive! OMG go see him.
Miles Jones. Greeted and treated me as though we’d been friends for years (1st visit). Immediately addressed my concerns with a professional approach by exhausting efforts to ensure my reason for visiting was satisfied. I’d visited other auto stores and the dealer for the make of car only to walk away empty handed. My future wheels/tires business will be consulted with RNR first and requesting specifically Miles consultations. Thanks Miles for taking care of complicated issues. Best wishes for a happy and prosperous new year.Darrell
Prices and service cannot be matched. Professional .Ask for Miles. He will walk you through prices and any questions you may have
Damaro love his service 😍
Damaro help me out a lot wonderful experience I will recommend any one here.
Went to see Big Dee saw him on the TV commercial and glad I did I love my wheels and the best service in town!
All Miles and Duane, and darmar were very helpful and made sure I knew what I was getting. Miles was very informative when I was looking at universal wheels and discussed with me the difference between the wheels. 10 out of 10 would recommend!! You get the best bang for your buck
Duane Hobbs takes care of my vehicle everyone I come here. His knowledge and customer service is great. The entire staff is this location is friendly and knowledgeable. I don’t go anywhere else for my rims and tires.
Duane Hobbs made our experience seamless and got us in quick! We are stoked with the service and help we received and will definitely ask for Duane on future visits!! Today was hubby’s turn for new tires.... next time is MY turn!! Thanks again Duane!!!! People like you are the true leaders of customer service!!
Went in and seen the guy from the TV and he got me what I was looking for on my car. Thank you Damario my ride look good. I am a customer for life.
Probably one of the best places I’ve ever purchased a set of wheels or rims from. Service was phenomenal my first purchase was for my 650 I BMW and the person working I think his name was Whit did such a amazing job Helping me pick the right wheels for my car. He took his time and laid out all of the best options with detailed information behind each one. I have made several other purchases since then even just for tires and had amazing customer service with every other person I’ve worked with. Will definitely continue to do all my wheel and tire shopping with them.
I had been shopping around for rims and was so undecided. I went in and Rick made me feel so comfortable and at ease about my purchase. He went above and beyond his job to make sure I understood my purchase. When I went back Rickwas off and the store manager help me and he was awesome. I highly recommend this place and remember ask for Rick 👍.
I have been coming to RNR for past 2 years for tires and rims for my 2014 Rousch Mustang. Yesterday I had a warranty issues with a tire.Miles did an outstanding job addressing the issue and getting me a replacement tire immediately!!! No back and forth BS ... he viewed the tire, recognized the flaw and got me the replacement. He was professional and informative throughout the process.I have also worked with Duane over the years and he has also always been professional, knowledgeable, and responsive.They have a great team at this store!!
So I normally dont do reviews but Im completely clueless when it comes to tires and anything else automotive. I was informed that I needed new tires very soon and a family friend recommended RNR to me. They were very helpful from beginning to end. When I called I spoke with Miles who was very friendly and he told me to come to the store and theyd take care of me. Miles was not there the day I came but another sales rep named Dwayne helped me out. He told me exactly what I needed and set everything up for me. He did a great job explaining to me and all my cluelessness. The manager and lady who works there also were very friendly and greeted me upon entering the store. I just want to say thanks for to all who helped me make this a less stressful situation. With Covid-19 around and everyone being so high strung, it was a breath of fresh air actually receiving good customer service.
Thanks Duane for helping me out and answering ALL my questions. Make sure you ask for him if you ever go to RNR he’s the best!
Miles was fantastic. Needed spline lug nuts had them in stock. Saved the day for us and our customer. Thanks again.Elliott Automotive.
Miles jones took amazing care of me and rocked out my install on a busy sat thanks guys snd miles especially awesome service!!!
Go see Damaro he is a life savor for real! I will be back definitely treated me with much respect and good service.
Great customer service! I dont know much about cars/rims, but Damaro was very helpful & knowledgeable! I am super satisfied🌟..... I Recommend💯 & Im going to recommend this company & location!!
Man I’m so excited about my wheels I came a long way and Damaro made my day they had the style and finish I was looking for on my truck he was patient nice guy and made room for me to get done today! I love this place my buddy recommended me to go there and so glad I did. Damaro Dwayne Rick and Miles that’s the the team! And shop pretty nice and very clean prices professional fun atmosphere.
I have been going to RNR for years because their price is always less than others. I brought four tires and had them installed over the weekend. As always the staff was knowledgeable, courteous, and got the job done in a reasonable time. Thank you Duane for your honesty and professionalism.
Duane and Camaro was excellent with getting me in and out quickly. Very professional and courteous
The guys at RNR Tire Express were awesome. Rick and Demario were very helpful and made my experience very smooth. Would definitely recommend their services.
Miles did a great job from ordering to installation. Great service. Thanks.
Aye go see Damaro he is the man! That rim shop is jumping. Plus Rick keeps picking on everybody hilarious 😂 but love the crew Dwayne, Miles and the shop is super Thanks 😊
Stephanie did a great job helping me out
Had a great experience at rnr today ! Damaro at the front answered every question I had and was very patient with things I didn’t understand and also have me some tips to make my new tires last longer which I think everyone needs to know. If you stop by the rnr on west request damarao he’s awesome !!
Rick was absolutely AMAZING!!! I am a Lyft driver and woke up with a nail in the side of my tire 😫. Rick and R&R got me back on the road with a brand new set of tires and a payment plan that fits my budget🙌🏾. I will be coming to R&R Tire from now on💙
Mile got my charger looking great. He knew exactly what I what and how I needed it. He also was so help and cool guy. If you guys need rims go talk to miles.
When I walked in and saw Damaro from Rimtyme running this place I knew I was in good hands he is a good hard worker for his people please take care of him a real Jewel in this city we can count on! Im happy with my wheels and service follow this man anywhere look out Richmond!
Miles and Damaro have definitely made my experience a excellent one. They are very helpful and professional. I will be recommending them to all my family and friends. I drive from Charlottesville Virginia and would drive back in a heart beat the next time I need rims and wheels.
Thank you Damaro. You guys were great and able to fix the problem. The staff was very professional and courteous.
I was in need of tires and brakes, so I decided to give this place a try. I was able to get both done today, not to mention 6 mths same as cash is a great option especially when car maintenance can be very expensive. I can actually say my car riding good as new now. Ive already told a couple of ppl about this place.
Damaro Robinson !!! Was simply amazing! Did a wonderful job with my tires! Blessed me in a state of emergency!
Miles Jones service was excellent took me to the finish line and has My ram looking amazing thank you so much Miles Jones
Headed over to RnR for my 3rd set of tires. Spoke with Nya who was extremely polite and welcoming. She had great knowledge about what they had in stock and how long it would take to get what I wanted. She also was very helpful when I was running late to pick up my car after work being that they closed @6 and I wasnt able to get there until 5:45. The service was great once again and I would most definitely recommend them to any and everyone!
They were mannerable, professional, and had knowledge of the situation, and, the needed help, was given.
Some people you come across and blow you off but I went in and saw the guy from RNR TV commercial Damaro this guy is a real star because he gave me star treatment and service from start to finish I we highly recommend him to my friends and family thanks Damaro
Mile Jones got me in and got me out in a nice timely matter also was able to help me get my car alignment done definitely recommend coming to RnR tire for all your custom wheel and tire needs
Went to the West Broad Street Location in Richmond, VA. Very Professional and knowledgeable about their products. Great customer Service with awesome prices. I would recommend them for tires and rims!
Great service awesome staff very affordable prices and great work
I took my Tahoe into the shop and got it transformed into the perfect look, ride and accessory fit. Thank you Whit, and Duane for taking care of my Blue Baby! Awesome service and great Technicians! They have a technician there who is all about getting your vehicle performance to an optimal level...I want to say his name is James, he is all about the technical side of your vehicle and that is what you want from a technician. Go visit....you want be sorry!
It it has been a great experience to choose my tires, and I highly recommend this store to whomever needs a new set of tires. I got to meet Whit who advised and helped me decide and buy what I needed..He was so kind and helpful and that was a plus considering I am a woman and appreciated it, since and I was all by myself in an unknown world of tires.Thank you so much, Mr. Whit and staff.
Ive dealt with RNR before and never had any problems. I talked with Brian and he helped me get the correct rim size, offset, and color I wanted on monday. I came in today and had the rims and tires put on. It looks amazing! Brian made the paperwork process painless. The warranties they have on the products makes it pretty easy to decide where to go. I will post a pic after my car is washed.
Miles and Damaro were awesome. Extremely knowledgable, honest and professional. Got my rims changed out to new Fuels. Very happy!