I bought a set of 4 tires for my 2018 SUV and it is the 2nd time and SUV I have bought tires from this company. They are the most reasonable place around Henrico Co. All the gentlemen there are just that Gentlemen! Very knowledgeable and friendly, fast service. They are great.

One of Henricos well kept secrets..Great price on tires, and they install very quick.

This place is awesome!!! Definitely go here to get tires.

Great price (actually incredible) and Great service and Quick!

Great home town tire shop 👌 ask for willie!!

My steering wheel and floor board were shaking on the highway at speeds of 78mph and above and once I brought my car here and got my tires balanced today I took the car on the highway and the shakiness was all gone God bless these guys 🙏🏾🙏🏾🙏🏾 I Highly recommend them for any tire service if you’re in the Richmond area

Ive bought two sets of tires and a couple of alignments from these guys over the years. They have earned my business for life. Quality work, good prices, and great customer service. I wish they did everything!

Best place to get tires I know of.

Willie and his staff always provide great service and attention to detail. Thanks

Willie’s an awesome guy and gives great prices on great tires.

I dont know how a tire place cant take tires off your car.

Very friendly excellence and experience in their work

Willie has taken care of my Tire Needs for almost 15 Years. A+ Service. Local feel, stands behind the work. Couldnt recommend better!

Excellent service and superb prices! Thank you. I would recommend anyone who needs tires to call Willie.

I have been dealing with Tirex for10 years and have NEVER been disappointed appointed

Best place to get tires .Not only are the prices good and reasonable. These guys are very knowledgeable and their customer service is the best! I recommend you go check this place out for all your wheel needs!

I have been going here since I moved to Richmond 5 years ago. Everyone is incredibly friendly and honest. I can always depend on them to take great care of my car.

Wonderful place! Ive been taking both of my cars here for the past 3 years and they stand behind their work and do quality work. Everyone is really friendly and they care about solving the issue rather than temporary fixes.Oh BTW, they do more than just tires. They are a full service auto mechanic and are more than adequate at every job Ive encountered. Timing Belt, starter repair, brakes etc.

Treated my truck like it was there’s. Awesome service. Great price. Very personal not like a big tire store.

Knowledgeable people, great service, & best of all, NO SURPRISES! The price I was quoted at the beginning was what I paid after the work was done. Excellent! And one more thing...they listened carefully to my concerns without being condescending. I believe thats the key to their success. I love them!

Fast service and the best prices I have found. My wait time was about 20 minutes. Almost as fast as a pit crew.

Great customer service, super fast and very knowledgeable. Best prices by far. Check them out you will not be disappointed!

Prompt and courteous service.

Woke up with a flat tire and went straight to Walmart to get a new tire and have it mounted but they couldn’t fit us in. Drove right down the rode to tirex and was greeted by the owner who was super nice. They didn’t have the correct size tire but told me to come back in an hour or so and they would l find it and have it ready. Came back and they gave me the tire for 15 dollars less than what I usually get them for. Great service and would go out of my way to go here again.

Was on a road trip and guys got me right in and helped me get back on the road in my dually! Top notch service and damn good guys!

Everyone was very accommodating, nice job, 4 new tires, on the road again

Great place to buy tires and have your car repaired. Willie mason the owner is one of the nicest person to deal with. I got my car in and out in no time. Best price on tires than anyone around. Thanks TireX for the hospitality.

Excellent people, price, and service. I only have great things to say about this business. They have been selling me tires for 8 years and I have yet to find a better price on name brand tires.

If I could give them a zero I would!! I caught a flat tire on my way to work the other morning and I pulled into their shop because it said Tire X and I was actually riding on my rim so I thought they would be able to assist me. I could not have been more wrong!! The first man COMPLETELY ignored me. He looked at me and walked away.The second man told me and I quote “we don’t have anything to do with tires we only sell brand new tires” and then walked away. He didn’t even ATTEMPT to look at my vehicle. Myself being a young black woman who doesn’t know anything about cars was totally confused. It just so happens to be an auto shop directly across the street so I went over to see if someone there could assist me. Before I could even cross the street the man from Tire X was calling me over.He proceeded to ask me to move my car as if it was in the way or blocking something when I simply parked in the parking lot as a potential customer. Not to mention the tire was completely flat and had come off of the rim. I hate to play the race card(even though it is TRUE)but that day it really seemed to be apparent. Again he NEVER even looked at the car to see what he could or could not do. After that experience I will NEVER shop or ATTEMPT to shop at Tire X no matter where the location!!

CROOKED business...took my car for tire rotation 7/23/2019 as I do every 7k miles. Was told the right side couldn’t be rotated due to probable lug nut breakage if the tire on the RIGHT FRON was removed. They told me to take it back to where I had it inspected. Honda informed me their inspection only pulled the right rear and left front NOT the right front. I called willie and was told he couldn’t resurrectThe issue. Long story short.. it ended up costing me over $500 due to needing a new bearing and lug nut. They do NOT back their work and practice undue negligence

Great deals on tires and excellent customer service and they stand behind both!! Highly recommend them!

If you dont get so hung up over the actual brand name of the tires and simply need to find the right size for your vehicle, this place is hands down the best price in Richmond and without any of the nagging additional charges everyone else tacks on. Great service.

Best place to get tires in Richmond period! Prices are unbeatable & staff is very helpful. Thats why Ive been coming here for the last 8 years to get tires.

After stopping in with a flat right at closing time one afternoon, and having the tire plugged for free because they were busy with customers and didnt want to go and figure out a price, I knew I was going to come back to get my tires replaced. I did that this morning, and was in and out of there in about 40 minutes. Great service, Ill be back the next time I need help.

Great customer service, very professional, I was in and out in 30 minutes with 4 brand new Goodyear Forterras at an unbeatable price!

Very helpful

Thought this place was going to be great at first. Was even thinking about bringing our work vehicles there to be serviced. When they tell you they will call you back in 5 mins or a few mins, that means they will never call you back. Thats true for at least one of the guys there. My main complaint came from wasted money, or services I paid for and wasnt completed. I took my vehicle in to have tires installed and get a alignment. Tire install went fine but not the alignment. I called back the next day and told them it was still pulling a little. They told me to bring it back and I did. They took it out for a test drive and came back to tell me nothing was wrong or they couldnt do anything else. $100 wasted as I turned around and took it to Toyota for another alignment that cost another $100 but the job was done correctly this time and the vehicle drives perfect. Save yourself the headache and find somewhere else to take your vehicle.

Good tires good price and good service!! Hard to find these days!! Check them you will be glad you did

Awesome experience with this company! Responsible priced for tires and services! Very friendly staff, I would highly recommend them to anyone!

No hassel tire service. In and out pretty quickly for getting 4 new tires mounted and balanced. Fairly priced as well.

Great and fast service. The whole staff is very friendly and willing to work with you. Willie was great!

Quick, well-priced, quality work. Its very refreshing to leave a business these days, without feeling like they got one over on you.

Willie and his team give great customer service and make your visit there short because they are fast at getting you in and out.

Always enjoy working with Willie at Tire X. Great deals, friendly people, I have bought 4 sets of tires for my various vehicles. Each time the experience was great, and the price could not be beat.

Absolutely Great!Best new tire experience I have ever had. The new Michelins are almost as nice as these guys.Thanks Guys! Bringing the wifes car in about a month.Vehicle: Chevrolet Silverado Service Date: 02/13/2016

I have come to this business numerous times over the years, and they usually provide quick service and good prices on tires and work. However, never again. An employee left the window down on my car after completing work, and then left it parked on their lot. It rained very heavily, and the entire drivers-side interior was soaked. The cost of replacing parts damaged due to their employees negligence was several hundred dollars. They tried to make excuses and apologized, however, when I contacted the owner the next business day, he was rude, verbally abusive and insulting, and extremely unprofessional. He admitted fault but then refused to provide any compensation, refused to pay for any of the damage, and told me that if I didnt like it I could take him to court.I will NEVER do business with Tire-X again, and I caution others to be careful trusting them with your car. The way this owner responds to his employees mistakes speaks volumes of how he conducts business and shows that they do not take appropriate responsibility when they screw up. They will not take care of you as a customer when they do something that damages your vehicle.

Willie and his staff are fantastic. I trust them and that is the most important aspect for me. I cant say enough good things about Tire X

Fantastic! These guys are great! Efficient, super polite and really know their trade.

Best place in town for tires and service. THE BEST!

Best tire buying experience ever. Excellent choices,excellent prices,fast service.

I had 4 tires replaced. SUPER fast service! Great people. Highly recommend!

Best place Ive ever gotten tires. Lower prices on name brands and much faster service.

My husband took his car for tires balanced they did it ok.

Great service, great price, nice people

They have the best tires and the knowledge to get you the best bang for your buck.

Great speedy service & even helped me discover a great place to wash my car. Highly recommended.

Excellent client oriented service. Straight shooting, trustworthy company that backs up its work.

Theyre great people who are honest & got me in & out quickly!

Great place to buy any type of tire at a good price and fast excellent service

Best price I could find locally and great service, answered all my questions. Good people A+

Great prices. Great service. Great people.

I always shop here for tires. Reasonable prices and fast, friendly service.

It is a great place to buy your tires from, friendly staff, very knowledgeable, great prices.

Good job, got me fixed and back on road

They do not stand behind theyre policy. Ive had a 40 to 60 mph wobble ive addressed them with and was told it was not the tires. After 2 years a pair of front struts rear shocks and tie rod ends and numerous trips and conversations with the owner PEP BOYS FIXED IT WITH A SIMPLE TIRE BALANCING .THE WOBBLE WAS VERY DANGEROUS AND SHOULD HAVE BEEN CORRECTED BY MY ROAD HAZARD POLICY PAID TO THEM AT TIME OF PURCHASE. I just left the TIRE X SHOP AT 10 15 AM ON 02 17 16 WITH ANOTHER BRUSH OFF FROM THE OWNER WHO ACTED HAPPY IT WAS FIXED BUT WOULDNT FINISH THE CONVERSATION WHEN I ASKED FOR REIMBURSEMENT ON MY ROAD HAZARD INSURANCE.........He picked up his phone and i guess like his magic repairs,,, i magically disappeared . poof,,,,,,,,,,,If you care enough about your Family Go to PEP BOYS.

Great prices for name brand tires indeed. I dislike this location due to the service I was not able to inquire to the fact the management didnt write my appointment correctly down, and instead of asking the owner me; he asked my partner because i was in ladies room. When I approached him to tell him the service was not needed of a tired rotation, but that I called on Monday about my two front tires seeping air( which Ive been having to fill air every two weeks or so). I also awared him of a nail in my front tire, which is switched to the back. Shortly (3min) the mechanic comes in and says were set. Hmm a nail fix/ patch takes longer than 3min. I asked if they check the other seam of my tire. The manage rudly/unprofessionally approaches me and my fiancee and states I wrote down a tire rotation showing us his book. I clearly stated that is not why I called Monday for this appointment for whoever I spoke to. He decided to throw his book down acting as if I as a customer was not necessary because he became confused about what was needed!!! Sorry if you dont write the correct needed service down when appointment was taken, but dont call your customer a liar because you became confused of what was needed. Not even that when I arrived home very upset since I live 30min away and took my time out of my day to go to this location; I found the nail they supposedly removed. I called wanting to speak to someone who could help the situation other than this manager; go figure he runs the place. As he quote no one but the good lord is above me hmm he is and he would surely disapprove your disrespectful ways. Its horrible that the place I went to to get awesome tire prices with the great warranty that has no use now since I have no trust in this company. Good Luck if you go; they seem to have a great customer service; but dont confuse them or show them they are obviously not listening to their customers. I will not be a future customer due to improper service and the fact of unprofessionalism shown from the top manager.

Best place to get tires in the richmond area. i was very surprised by the overall professionalism and unlike every auto place Ive ever been to they actually made me feel welcome. they engaged with me instead of that standoffish stray cat wont look you in the eyes but will look right past you as if a bald eagle just swept down and picked up a squirrel behind you in the intersection behind you but then when they finally engage with you after standing in their parking lot for two hours they still wont look you in the eyes. nothing makes me regret taking my car somewhere more than when badass mechanic finally decides to take a look at your car and walks past you with your key in hand and wont even look your direction or wont even acknowledge you as an object they must move around and try to walk through you. you say hi. they grunt? Just go to TireX if you want to avoid extra B/S that youll end up paying extra for at Merchants

Tire X was great. Very fast service at a fair price in an emergency situation.

Great prices and very knowledgeable staff

Awesome people! Very busy guys.

Good service, good people. The only problem with them is they do not have Saturday hours.

Exceptional service, fast, courteous and definitely will return

Very fast and efficient! Very friendly!

Best deals and service in RVA

Fantastic customer service.

Great service.

Quick service.

The best in town

Great service, conscientious and trustworthy

Great customer service

AWESOME GUYS

White wall Willie!

Very convenient, friendly, & affordable

Good. People !!! Great service!!!

Good