Professional, easy to work with, and great looking floors! I loved working with Ideal. Reuben and Arnold were great to work with. I am a local business owner and had a small window of time to get my floors redone for my new office space and they were able to accommodate me sooner than anticipated. They were responsive to calls and questions and made the process easy. Their team of employees were very nice and had a great work ethic and attitude. Ideal has the selection, the customer service, and a great team. Trust me, hire local and hire these guys for your flooring needs. You will not be disappointed!!
We went all over Houston looking for flooring and installation services. We were so fortunate to find Ideal Carpet and Flooring in Richmond. Rueben and Arnold could not have been more helpful. We decided to replace 1200 square feet of flooring. The process was stress free, the workmanship was perfection and my floors look amazing. The old floors were torn out in one day and the workers took extreme measures to clean-up everything. If you’re looking to re-carpet or replace flooring, you definitely want to visit Ideal Carpet and Floors.
The team at Ideal was spot on. They showed up on time when they said they would. They explained everything as they were doing it. The floor is amazing looking and flawlessly installed. Very professional install crew and they actually knocked out 1700 square feet in 2 days including moving all of the furniture. When they left everything was cleaned up and put away. I would use Ideal over and over for my flooring needs.
Going to Ideal Carpet and Flooring was the best decision I’ve made in 2021. Arnold and Ruben were helpful. They made the process very easy. Then last week Jericho and his son Darko showed up to begin installing my new amazing floors. These two are such a talented team. I don’t even have words good enough to describe how great they were. They were polite, cautious, kept things clean somehow, fast, and just really good at what they do. I’m very happy with Ideal Carpet and Flooring. If only the rest of my house looked as good as the floors. Oh and they also do financing if needed.
If there were 5 more stars, I would have chosen the 10. This floor company has got to be one of the best floor companies we have ever worked with. Were extremely proud of the work they completed throughout our entire second floor: family room, office and bedrooms. The wood floors they installed look amazing! I would highly recommend Ideal Carpet & Flooring. Were looking forward to them now doing our kitchen next.
Ideal Carpet & Flooring replaced the flooring in several of our rooms downstairs - MBR, family, foyer, study & dining - with Anderson engineered hardwood. Working with Ruben and Arnold was so easy, and they were very accommodating with our taking samples home so we could pick the right floor for our house. Picking the right floor is just part of the process, and Ernard did a fantastic job installing the floor (how many floor places have the same guy installing floors for 20 years?). From moving the heavy furniture, removing the old floors, keeping the house clean and to placing the furniture back again, the installation team were great. Its very easy to recommend Ideal Carpet & Flooring to anyone thinking about upgrading or updating their floors.
These folks were amazing. Once here they worked straight through to ensure a quick exact install of our carpeting made more difficult because of the pattern we chose. One of the added incentives to go with Ideal Carpeting - they moved all of the furniture! Would definitely recommend them to anyone who asks.
These guys are awesome! I went in thinking I could only afford a decent vinyl tile. They gave me a great deal on a hardwood floor that looks amazing. Straight forward and no surprises. Thanks again to everyone there for a great job at a great price.
Amazing experience!!!Very professional, attentive, quick to respond and great staff. Ruben answered all our questions and made our visit enjoyable. The crew came out on time and were very clean and left everything back in its place!!! We plan to get two other rooms done and will definitely them again.You guys rock! Keep up the amazing work.
Love my gorgeous new floors from Ideal Carpet & Flooring. The whole experience from start to finish was seamless. The installers were very personable and did fantastic work! Everyone on the team was knowledgeable and had excellent customer service. I felt that they always listened to my needs and concerns and were able to guide me to a great solution for my home. The pricing was very fair, I did get 2 other quotes. I highly recommend this local business in Richmond. #supportlocal #perfectinstall #woodfloor #remodel
Very pleasant experience working with Ideal Carpet. From walking into the store and bringing samples home to the installation was a breeze. They made the whole process so easy. The installers went above and beyond my expectations, even fixing a squeaky floor.
We wanted to replace the carpet in our bedroom with the same type of wood that is in our living room. First of all, they had the EXACT match!!!! I was so excited. Secondly, I thought it would take many days to complete. Boy was I wrong. Two days, and it was done to perfection. Lastly, I thought I would come home and have to clean dust and windows after the installation, but I was wrong again. I came home to a showroom ready appearance! My bedroom looked and smelled amazing. The workmanship and manner in which the entire installation occurred was flawless. Thank you to Ernad and his helper! I feel like I am sleeping in a new home! I would recommend these guys over and over again!!!!
Not only was the selection and fast installation seamless, the installer team was very polite and helpful. They went above and beyond to work around some furnishings and left the rooms very clean. This is the second time we have chosen Ideal Carpet and Flooring and we are again really happy with the process and results!
Our new floor is great! The work was done very well and the crew was very considerate. The floor materials pretty and cleans very easily. We are most pleased with all the work Ideal has done in our home.They do excellent work at a reasonable price. I highly re commend them for your consideration.
My family recently removed carpeting that affected our allergies and asthma and replaced them with beautiful flooring selected in the Ideal Carpet & Flooring showroom. The team is prompt, professional, and attentive to customer needs. We strongly believe in supporting local businesses and were overjoyed with the level of service, attention and communication received from the sales team and installers. Jericho, who led the team installing our new floors was amazing and his attention to detail and professionalism was a delight for me and my family. The team transformed our home, returned all furniture to its original location (his memory is incredible), and took time to provide instructions for care and upkeep of our new floors. Ruben Perez, who provided information and advice to support our flooring choice treats customers with the warmth of a family friend. This has been the best home improvement experience that we have ever had and I truly recommend the wonderful small company with a BIG heart!
Excellent customer service. The installation crew did a fabulous job, they were timely, cleaned up after themselves and were pleasant to have in our home for 3 days.
I just had the carpet in my bedroom and closet replaced with vinyl flooring. Ideal Carpet did a fantastic job and got it all done within a day. The floor looks amazing and I couldn’t be happier. The installers were on time and did a thoroughly professional job. I recommend Ideal Carpet and Flooring to anyone needing floor work done. I will certainly use them again in the future.
Re-floored our dining room in hardwood from carpet. Their installers were timely, professional, and clean. They did a great job with awesome results.
After many, many referrals to use Ideal Carpet & Flooring we made the move to replace 20 year old carpet that was original to the house when we bought it. Ruben and staff were AMAZING! Super helpful with advice while we selected the new carpet and with suggestions on new flooring for our upstairs bathrooms. Their installation crew was friendly, on time, went above and beyond to make the process smooth and painless. I totally recommend their services and look forward to using them again when we replace more of our flooring downstairs
Great company and staff! I had about five to six companies give us bids on two large rooms and stairs. They gave me the best price on a specific carpet we wanted. From the time we walked intotheir showroom to the completed project, everyone was professional, knowledgeable, and courteous. Ruben and Beto were awesome. We love to help out local companies and they did a great job!
Very professional, helped us through every step of the process, super responsive! Would definitely recommend!
Im so glad I chose Ideal Carpet & Flooring to install my luxury vinyl plank Flooring. Ruben was professional and patient. The installation team did an incredible job. Ill be back for all my Flooring needs.
Friendly staff and very knowledgeable staff. Very patient with all of our questions!
Everyone was a pleasure to work with. Even the installers were friendly, despite their laborious task, and I was comfortable with them in my home. They were able to order carpet to match the adjacent rooms in our home & the upgraded pad is absolutely fabulous—walking down the hallways barefooted is the best!
Like many other reviewers, I wish there were more than 5 stars to give the Team at Ideal. We shopped at several different places before choosing IDEAL. They were knowledgeable and made excellent recommendations once they knew what we were looking for. Prices were very competitive. Both the wood floor and carpet installers were very professional, quick to complete the job, and cleaned up after themselves. We are very pleased with the end result.
Bought carpet from Ideal Carpet on 6/1/2020. The installers were awesome. The carpet looks so good. We had it installed in Master Bedroom and Living area. The installers were very easy to work with. I would recommend Ideal Carpet for all your carpet needs. Just give Ruben a call.
Was referred to Ideal by my father in law after he used them for his floors. Ruben and Arnold are very polite and professional. They did a great job at a very fair price. Two days after placing our deposit the material was in and old floors were already demolished. Need the floors done in less than a week and they met our tight window. There were a couple of over looks like a couple of shoe molding not secured but once we identified them and let the installers know they came out immediately and corrected everything. Overall my wife and I are very satisfied and will use them in the future and recommend them!
From start to finish, this was a great experience. We replaced the carpet in our living with wood. The office staff showed my wife and I all the options and let us take home several samples. They came and measured quickly and were in and out all while practicing COVID safety/distancing. Quote was reasonable and not a penny over what they said it would be. We will definitely be doing more work with them. Wife is happy which means I’m happy.
This has been the best experience we have ever had with a floor company. The salesman Arnold was terrific. We needed to redo all our carpeting. He understood our needs and what we wanted to spend and stayed within our budget. He didnt try to push a more expensive carpet.His installers Alberto and Ivan went above and beyond our expectations. They are perfectionists and did a truly beautiful job. We are grateful. We highly recommend them.
We ordered a new dining room floor and it was installed less than a week later. The crew was polite and on time. Office staff is very fast to follow-up with emails and phone calls. We would not hesitate to call Ideal Flooring in Richmond.
I was in need of some transition work in my house so I stopped in Ideal Carpet and Flooring and talk to Ruben Perez - Design Consultant about my situation. Ruben was very knowledgeable of my needs and within days his TEAM showed up and did the work at a very reasonable price. I would recommend Ideal Carpet and Flooring. Family owned.
Ideal carpet and floors deserves six stars. Five years ago they did our ceramic tile floors. Total perfection and many compliments over the years. We just recently returned to have granite, backsplash, and carpet replaced in bedrooms and stairs. I had a Christmas party coming up and Ruben worked hard getting this job completed before the party. Again, total perfection. Highly recommend And will definitely be using them for updating bathrooms.
Arnold and Ruben were so great in helping us install new floors. They adjusted their bid to meet the insurance company requirements and were prompt in sending samples, pricing and installation dates. I could not have chosen a better company to help me put all new floors on my entire first story!
I Have had tile floors done with them. Did great work in timely manner.So I went back to them in a pinch. Needed granite, backsplash, and the rest of the carpet upstairs before a Christmas party (one week). Ruben said he could get it done and got to work.Again did awesome work and got it all done in time. Furniture all back in place.Thank you.
What a great experience it was having new flooring put down with Ideal, from walking into the showroom to installation!Everyone was very professional from Ruben helping with sales to the crew that did the install! They did a great job and I will use them for any additional flooring and highly recommend them!
We were very pleased with the service. The installers went above and beyond. Arnold was great about ensuring we were happy with the final product. We definitely would use them again.
This past year I installed hardwood flooring all throughout my house, with tile in a number of areas too. These guys are very professional and I highly recommend them. They quickly resolved any issues (which were minimal in the first place). They were a pleasure to work with and I’d definitely use them again in the future. Job well done.
Arnold and Ruben were very professional and easy to work with. Their install crew was courteous, thorough and did a great job! I highly recommend!
Couldnt be more pleased. From extremely helpful team members, to selection, to prices, to installation - all top notch. I highly recommend them!
Ideal carpet and flooring did an awesome job on our floors! The guys were friendly and did a great job with installation. I highly recommend this company.
Excellent customer service and friendly staff. They have a extensive and large selection of different materials! They also do bathrooms and countertops. We have referred family and friends to them multiple times. We will always be returning customers.
Ideal Flooring recently replaced all of our carpet downstairs with luxury vinyl planks. Ruben was very helpful in explaining the different types of flooring and the process involved. The install crew of Arnaud, Oliver and Ramiz did a great job. We are extremely pleased and highly recommend Ideal Flooring for your flooring needs.
We have been return customers for 10+ years. From tile work and granite to wood floors and carpet, we’ve always been pleased! Beautiful work and great customer service!!
Excellent job on our wood floors. Great experience start to finish.
Ideal took care of the flooring in my sons house and its absolutely gorgeous. Great, honest people to work with.
Great install and only took 1 day. Very satisfied.
Ideal corrected an installation problem for us and stood behind their work. We will purchase flooring from them again after we were impressed with their honesty and desire to please the customer. Highly recommended.
I met with the owner of the company- She was the nicest person and the most helpful compared to other flooring stores I have been to. I have priced floors all around the city of Sugar Land, TX and this one has more of a selection and pricing that matches the best around. Awesome staff and awesome selection.
Good work!