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RVA Wireless
7433 Midlothian Turnpike, Richmond, VA 23235, United States
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RVA Wireless
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Mi
Review №1

A great store fast with great customer service got my phone switched to att prepaid and it took only 5 mins.

Ap
Review №2

Thank you for saving my wife’s phone and for such a competitive price for an Apple7. Fast friendly and on time delivery of my phone. Will come back to you next time I need a repair. Great business hours as well. Friendly service!

Mo
Review №3

Internet says store opened up at 10am. We show up at 10:10 and the bright OPEN sign was on. We walk up to the store and the lights were off and the door was locked. There was a sign taped on the door and it said Be back in 10 minutes and had a phone number. So we waited for a few minutes then called the number. Some guy answered and he sounded like he was asleep. I told him I was waiting outside his store. He replied Oh. We dont open until 12 today. This experience was very fustrating.

da
Review №4

This place absolutely saved me. I found it from a Google review from someone saying they fixed a phone that had fallen into the sink and it was my last hope. I dropped my phone into water and it wouldnt turn on at all. I took it to the Apple store and they didnt even look at it - they just told me it was completely ruined, I couldnt recover any of my data off it, and Id need to buy a new phone from them. Being an idiot, I hadnt backed up my phone for almost a year and faced losing at least 7,000 photos. These guys were extremely professional and had my phone back to me the day after I brought it in, with everything intact and working except the fingerprint ID, which I can definitely live with considering Apples prognosis. I am so grateful to RVA wireless. Ali is awesome. I will never go to Apple again if something goes wrong with my phone. They dont want to fix it, they want you to spend more money on a completely new product. Thank you so much, RVA Wireless .

Ed
Review №5

I phoned, I went and they delivered! I got (20 used iPhone 6s for my wife and I and the service was great! Great deal, 15 day warranty and the young lady was amazingly helpful and great at her job!Thanks ****** (forgot the name as always - sry)Ed.

St
Review №6

Great place to buy and sell phones great prices

B
Review №7

So if you buy something online... dont expect to receive it and when you ask to be refunded you will be told to wait.....wow i had to escalate to paypal fraud department...BUYER BEWARE!

Br
Review №8

Negative

ad
Review №9

This place is the best around they offered to buy my phone on marketplace i came in and the process was super easy.

er
Review №10

The best place on the planet to come and get your phone fixed. Any issues they will fix it. Best of all the employees treat and make you feel as if your family. Come here for you phone/electronic issues.

Am
Review №11

Great prices on the used phones. They were really helpful and knowledgeable about phones.Thank you guys for my new phone I love it.

Ha
Review №12

Britain was so incredibly helpful. He has such a great attitude and was interested in helping me find a solution for my broken phone. He reset my battery and didn’t even ask for payment for it - thanks so much Britain!

Je
Review №13

Agreed on a price then gave less when it was time for him to pay. When I called him out on it, he acted like he didn’t realize he cut me short then said he didn’t have change. That’s sneaky and bad business.

Bo
Review №14

Prices higher than compared shops. I had issues w/ my Touch ID after getting the screen repaired on my 6S amongst a few other issues. The front desk girl sucks; she’s very unprofessional, rude, lacks basic customer service skills, common courtesy & her attitude is terrible. I atleast gave them 2 Stars simply because the manager was professional & kind enough to compensate me for my troubles/experience. I thank him for that, but I wouldn’t recommend them to anyone because of the front desk experience alone. 🤷🏾‍♀️✌🏾

Fr
Review №15

Sold them my iPhone 7 Plus, that gave me a good price for my phone, communicated with me well before going over to make transaction and were friendly when I got there. I would recommend seeking them out for wireless needs.

Ka
Review №16

I waited a week after the repair to post a review to see how things were going. This is the only place in Richomd I could find that does Ipod repairs; Mine needed a new battery and the headphone socket ad developed a fault - the charge was reasonable, and it was (in my case) a 2 hour turnaround. Well worth using them - they seem to do all kinds of mobile tech repairs.

sh
Review №17

I took my iPhone 6s Plus there about two months ago when my screen cracked. They fixed it and it worked well until a couple of days ago when the screen would sometimes go blank. A reboot would normally solve the issue. Today however the screen went dark and wouldnt come back to life after numerous attempts at rebooting. The tech (I think his name is Ali) took my phone and in about 20 minutes I had it back good as new. And even though the screen that was repaired over two months ago was clearly out of warranty, they didnt charge me a dime. I would recommend this business to anyone.

la
Review №18

The apple accessories are not genuine apple products, just brought a Apple charger and once I was home I opened and realized quickly that I brought a fake lighting connector. Only buy Apple accessories from a reputable place like Best Buy, The Apple Store, or other well known places.

br
Review №19

Great service needed a new led and it was fixed within 10 minutes.Great price. Paid 89 dollars and got an extra 10 dollars off.Great service, great price !

Ot
Review №20

Do not buy from here i brought a phone thinking it was unlocked so i can use it with my carrier everything was good for a month then the other day phone stop working on my carrier took it back to them got it fixed now its doing it again i dnt know where they get they phones youre better off buying from a legit seller like amazon or etc i will be going back tomorrow to have a strict talk with the owner cause im not going to keep going through this phone works one day then stops the next day

Za
Review №21

I bought a Samsung s4 with a page plus plan the price was right. I believe Norma helped me and she was very knowledgeable about the phone and plans. Their price are amazing compare to other shops!

Al
Review №22

I sold my iPhone here super easy process I was in about in 5 minutes with cash to buy another phone.

Ne
Review №23

Best place to sell your used phones and tablets. They also fix phones as well. I highly recommend these guys.

Al
Review №24

Bought new Samsung phone, they helped me all to set up my new phone. Very much helpful,great service. Glad to know you guys now, than

Oo
Review №25

Purchased my phone here with service very good customer service and friendly people.

vi
Review №26

Ive been here about 3 times to fix my phone and everytime I have came to fix it, i get it back perfect, cheap pricesbfor a well done job

Da
Review №27

Great service fast and prompt works well with customers

Ye
Review №28

I came to the store to fix my Iphone 6s plus the guy make a good job he fix it like in 30 min and i have no problems with my phone.

LA
Review №29

Had a pretty great experience. After being told that my phone was not repairable at a competing repair shop, the guys at RVA wireless fixed my phone in 30 mins. Will definitely go again if my phone gives me any more problems

Ad
Review №30

The service was amazing. I walked in today with my iphone 4sthat I thought I had broke after dropping it yesterday. The screen had gone black and I had ordered a small screw driver to try and fix it myself. I should have walked in here before because the man that fixed it, did it in seconds! The fix was apparently simple! They are life savors! Highly recommended

Ne
Review №31

BEEN SELLING THESE GUYS MY USED PHONES FOR 3 YEARS ALWAYS A PLEASURE AND THEY ARE GOOD PEOPLE TO WORK WITH

Da
Review №32

Very knowledgable and courteous staff. Repaired phone in under 20 mins at a great price. Highly recommend!

De
Review №33

BEST PLACE IN RICHMOND TO SELL USED CELLPHONES I HAVE BEEN DEALING WITH THE OWNER FOR A LONG TIME EASY TO WORK WITH!

Ps
Review №34

Great place AMAZING prices!! Amazing service by Adeel and Stefany. Terrible freakin day on my end and though I found out there’s a motherboard issue, they went above and beyond to help me repair and figure out what’s wrong with this pos apple phone.

Da
Review №35

Easy and fast. They dont give fair prices for your phone your selling though.

Be
Review №36

I purchased a galaxy s5 and they gave me a free case with it very nice guys and funny!

je
Review №37

I had a big problem wherein my sim card slot was stuck inside the phone. I decided to take it to Rva wireless after reading the reviews online and I surely wasnt disappointed as the customer service there is quite excellent. I got my phone repaired for free!!! I was asked for $90 in the other stores ;)

ta
Review №38

I got my galaxy s5 repaired I love the work great service friendly staffThanks guys

JO
Review №39

Best place to sell, buy, and repair your cell phones. Great customer service from the brothers.

Kr
Review №40

Great service. Best way to sell you old smart phone. They gave me cash on spot!

C
Review №41

I went there to bring in a i phone and the man said that the phone was stolen but it wasn’t stolen I took it to at&t and they looked at the phone and the phone was not stolen

Ur
Review №42

Great service! Fixed my iPhone 4s in 25 minutes and for the best price.

Sh
Review №43

Got my phone flashed and activated on att only took 15 minutes.

Da
Review №44

This places paid me more than game stop for my used phone amazing customer service.

Sa
Review №45

Got my phone flashed to net 10 in 5 minutes this places unlocks phones fast will be back in future go check them out.

De
Review №46

WARNING : This is a very janky business. The owner and everyone working knows absolutely nothing about solving phone problems. They give customers $10 off to write good reviews so every good review you see be mindful that most likely it isnt true. They charged $225 to fix my iPhone 7 which was fair the phone worked but literally the next day I woke up to my screen not working and later that day my phone was back to the way it was before. I went directly to the owner and he tells me the only thing hell be able to do is charge me $159 to replace it. This isnt my first incident with Rva wireless they sold me a used iPhone 6s Dec of 2016 when I got home to use the phone whenever Id make a call no one could hear me, the screen would freeze and lines would appear. I went there the next day but this day he told me he was not sure how to fix it and the only thing he could do was give me a refund. If your thinking about wasting your money here think again. Go to Mr. Fix it or to CTC. someone who actually knows how to fix phones.

Da
Review №47

My experience at this shop was great. The customer service was excellent. The shop prices are the best prices in town. There is no shop that can fix iphone screens for a low price and in 15-20min like RVA Wireless. If you need any cell phone plans, accessories, or phone then RVA Wireless is the place for you. I advise anyone who is looking for repairs, low prices, quality work, and great customer service to check out this place.

Ha
Review №48

Found this place on google while i was in rva they fixed my 5s in 10 mins and the guy working was really friendly.

Ch
Review №49

I got a phone from there and they have great customer service

Co
Review №50

This is my second time dealing with wireless to get my iPhone 6 screen fixed it took them only 20 minutes and my phone looked like brand new. I will be back if I break my phone again.

je
Review №51

Got my iPhone 6s screen fixed only took 30 minutes and got a discount on screen protector and a case.

Wa
Review №52

Great job on my iphone 5s looks brand new i was worried Ill have to get a new iphone but these guys saved me $500. They the best repair prices.

Br
Review №53

Great place to get your iPhone repaired, quick service and good prices!

Jo
Review №54

Excellent service, iPhone screen repaired for a decent price in less than an hour!!

Da
Review №55

I was looking for a phone for my 13 years old, looked on ebay and amazon but these guy were about the same price for iphone 5. Great service!!

Ch
Review №56

A1 service.fast and convenient great employees very polite.sold my 4s and got a great price for it!

Am
Review №57

Got my iPhone 8 Plus for 89.99$ in 30 minutes very friendly people.

Pa
Review №58

Traded my phone for a six easy deal

Ro
Review №59

Called rva wireless to get my iPhone 5s fixed they told me to come in and they will fix it within 15 minutes I came in a Saturday and the fixed in 10 minutes loved there service will be back again if my phone breaks

fa
Review №60

Great customer service just love it

De
Review №61

My phone looks brand new!Awesome prices on my iPhone repair!

Re
Review №62

Got my iPhone 6s fixed and they did the repair in only 10 minutes very friendly and clean store. Will be back if I break my phone again.

Ne
Review №63

Very helpful! sold and bought a phone with them!

De
Review №64

I broke my 5c at work and needed a quick scree repair these guys fixed my iphone in 15 minutes and gave me a free glass screen protector.

Da
Review №65

The storefront is vacant pending demolition.

Lo
Review №66

I purchased a used phone from this place great customer service they even purchased my broken iPhone 5 which doesnt even turn on ! Thank you

AR
Review №67

Phones for a very good price

Al
Review №68

Poor customer service. Extremely rude.

Ge
Review №69

ALTHOUGH THEY DID NOT HAD THE PARTS TO FIX MY SCREEN AT THERE MIDLOTHIAN LOCATION THE LADY WORKING AT THE STORE WAS VERY POLITE AND CALLED THERE OTHER STORE TO MAKE SURE THEY HAD THE PARTS BEFORE SENDING ME THERE!

cj
Review №70

Very bad customer service

Is
Review №71

Great service

sh
Review №72

I went in to get my screen fixed for my 6s plus they offered me new service for my phone and now I save 40$ a month on my bill these guys are very professional and know what they are doing!

Fl
Review №73

It was great !!

Ja
Review №74

Moo

Re
Review №75

They lie to much

Information
41 Photos
75 Comments
4.4 Rating
  • Address:7433 Midlothian Turnpike, Richmond, VA 23235, United States
  • Site:https://facebook.com/rvawireless/
  • Phone:+1 804-323-3142
Categories
  • Cell phone store
  • Cell phone accessory store
  • Phone repair service
  • Repair service
Working hours
  • Monday:Closed
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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