user
Southern Gun World
7609 Midlothian Turnpike, Richmond, VA 23235, United States
Appearance
Southern Gun World

Comments
A.
Review №1

I need this place just in case I have to kill everybody and put them all back together in better creation. It works! It does. Never leave unfinished business, unless you have mighty plans later on. Hello.

Sh
Review №2

Wont be going back...the appraiser will make sure they dont have inventory at some point because they will lowball you into to ground. Other than that, no one who works in there has any personality or at least none that I want to be around.

Br
Review №3

Went in there today looking for 9mm fmj. They had it in stock 40.00 for 50 rounds. Granted your store your prices, but eventually your regular customers are going to get tired of being gouged. I regularly shop dances and love the customer service. 9mm 50 rounds 25.00 so if the owner is listening you need to become more competitive thank you

Mo
Review №4

Dakota and Jeff are amazing!

Be
Review №5

I have purchased three guns there and always received excellent service. Decent ammo prices with a good variety. Will buy there again.

c
Review №6

Never had a problem there..customer service is always good..good selection.

Sa
Review №7

Every time u call store the people are very rude I’m tired of it and it’s never changing wish the store gets closed down. Piss poor customer service would never spend another dollar here!!!!

Mi
Review №8

Called to ask about a particular handgun and the store clerk didnt know what I was asking for. Then said they had what I wanted used and I asked for a price and I was told if wanted to know prices I could come in they are too busy to help answer questions on the phone. Worst gun shop Ive ever spoken with on the phone.

Ch
Review №9

Awful! If I could put zero stars i would. I wouldnt suggest this place at all. called to make sure they carried an item and was told yes, drove almost an hour to get it and they didnt even have it. Called today to speak to manager named Jeff and explained and he didnt even apologize or anything. just rude and unreliable customer service! After reading other reviews I am really wondering if it was the color of my skin that made them say it wasnt there when I got there!

An
Review №10

My favorite shop in town! Always take great care of me, knowledgeable and friendly staff. Patrick the store manager and Coleman the gun manager are top notch. They take care of all my needs and are great guys to talk to about all things firearms. Will be returning for sure!

Ki
Review №11

I recently shopped at Southern Gun and had a great experience. The staff was knowledgeable, friendly and helpful with a great selection of guns. Better yet, I got a great deal and all my questions answered. I would highly recommend this place and will shop here again.

Mi
Review №12

Horrible, absolutely horrible customer service from the management team. Do not waste your time with these people. On several occasions they have misinformed customers, published misleading ads, and refuse to own their mistakes. After the manager angrily started becoming confrontational over a simple mistake they made I walked out and will not be back.If youre looking for a positive shopping experience where you may ask questions, be informed, and get a fair price, you will NOT find it here.

Ch
Review №13

This place tried to sell me 50 rounds for 50 dollars. Ridiculous and the manager very rude!

ma
Review №14

Ordered a custom badge 2 months ago. Still hasnt come in. Was advised it takes about 30 days, Im at 60. Co-workers ordered their badge weeks after mine and they just got theres. Theyre quick to hang up the phone and not look into if my badge was ordered or not, they just say it takes a while be patient. Theyve said that to me 2 times already. Horrible customer service, forgetful, even in store they sit in the office and WATCH YOU at the counter for a while before someone comes in to help. Horrible customer service, dont come here.

Ro
Review №15

Not a bad store. Seems to specialize in law enforcement accessories. Limited number of guns. Good selection for concealed carry holsters. Fair prices. Staff was friendly when I was there.

Da
Review №16

Been a long time customer here. Attentive staff who know their weapons. This is my go to place for fire arms, and there is a shooting range in a building out back!

Gr
Review №17

Southern Gun World now has FN for the Le, Military, community. Added to a long list of guns carried. Check out the New Bola Wrap technology there. Many new products, great employees. We truly value our customers.

Ar
Review №18

Appraiser doesn’t want to give anything on trade and guns are a little over priced

St
Review №19

I bought a glock 22 from them although the old lady was a lil rude i was happy with what i brought for the price

au
Review №20

Southern gun world is a horrible establishment walked in today to gain more knowledge of my handgun and to hopefully buy some new attachments but instead I was shot down with rude remarks. Wouldnt even entertain nor answer any of my questions. Wouldnt spend a dime at this run down poor selection quality bias HOLE in the wall. Way better off going to town gun.

Ja
Review №21

Said they wouldnt sell me a AR-15 because Im only 20. Clearly they dont know the law. Im currently serving my country and yet I cant buy a weapon identical to the one Im serving with? Virginia law clearly specify on age for rifles.

M
Review №22

Just bought a Sig P229Staff was well versed & very friendly, a ready smile1st class serviceEx-Dep/Sheriff, Military

Re
Review №23

Southern racist gun world poor customer service African Americans get stared down as if theyre about to rob the place employees are completely weird they dont ask blacks if they need help they just stare at you quietly the whole time youre in their store watching your every move then follow u to the door to make sure your off property anybody who reads this please do not shop here go to Green Top wait for the gun show to come into town anyting but here

Jo
Review №24

Wow! I will never return to this store. Flag #1 is the sign on the door that says no loaded firearms except law enforcement.- What happened to gun stores supporting our second amendment rights!?! Not to mention the idea of how unsafe it is to require a concealed carrier to unholster in the car. Plus, in this area there is no protection if someone were to try to rob this store while you are shopping.Flag #2 is the owner seems to have zero knowledge of gun safety or guns in general as she was sweeping every customer with guns while handling them. Also stating that the junk sccy they sell couldnt shoot hollow points because it isnt rated for +p.... Those are two completely different things..Flag #3 Was the way the owner and some staff members were looking at a group of African Americans as if they were a bunch of thugs. They looked like normal people- not even sagging their pants. Sadly they were judged solely on the color of their skin.All this in one visit.. I couldnt imagine ever returning here. Just wow! If I could give 0 stars I would.

Al
Review №25

Pricing on ammunition insanely high. Price gouging very very suspect. Over $2 rd for cheap ball 9mm

Er
Review №26

Great place,great staff. I will definitely be going back, and highly recommend to anyone wanting to purchase a firearm.

Br
Review №27

The new staff is absolutely awesome and knowledgeable. I dont know if you visited Southern lately, but it has changed for the better from the moment you enter. Gunny approved!

Ja
Review №28

I recently had a great experience with them. Friendly, full of advice, what I payed for my firearm was fair, and tons of accessories in stock as well. Im certainly making my way back there soon. Def worth.

Ti
Review №29

$75.00 for firearm transfer fee

Ra
Review №30

Very rude customer service I do not recommended Be careful GUYS don’t buy from them.

Je
Review №31

Mostly new staff all of whom are friendly and eager to help.

J.
Review №32

By far one of the BEST places I have ever had the pleasure of spending money on. A bit pricey, but the service and the like family smiles and go out of the way to help you, you can over look the price and even be happy to pay it.

Ch
Review №33

Im through with southern gun world! My SCCY 9mm that I purchased from them needs parts! Factory will send me new parts must must be sent to a dealer. Southern gun world would not help me. I hope to find a local dealer that will help me!

Ch
Review №34

I purchased my beretta here. Small shop with small selection but the prices are right, especially on the used firearms. Friendly helpful staff too.

HE
Review №35

I never felt more out of place. From the time I walked in to the time I left. Not a place for color people. Funny enough the guy that gave me the hardest time was black. DONT SPEAND YOUR MONEY HERE.

Jo
Review №36

Went here for a holster for my Taurus 9mm and before going I called to make sure they had something accommodating,man on the phone confirmed get to the store employee walks over to section where holsters were few seconds later hes gone to talk with his coworkers no customer service skills at all

Ri
Review №37

If your looking for a great display of racism, well just come on down for some good ol southern discomfort . Bias and trashy. Typical heeHaw mentality and stared at like an elephant in the room. Wont be around long though and its obvious that the only people who have a good experience here is well... Y+eat=

Ja
Review №38

First off, the sign banning loaded weapons is ridiculous. If you dont support the second amendment, why open a gunshop?Second, the kids who work there talk like armchair general internet commandos. I swear it felt like I was in a frathouse in McLean Virginia.Finally, their prices are astronomically high, if you want to purchase a used handgun at a New price, this is your place. The prices on the Smith and Wesson M&P series rifles were so high I felt violated and needed a shower to wash the filth off of me.

Em
Review №39

Greg Ballengee who left a review is the owner of the establishments husband . How sad that to “up” the reviews he had to go leave 5 stars make comments on the race of the manager. That right there shows what type of business this is. Sad sad sad

Se
Review №40

A bunch of Racist work here and at the gun range behind it. Walk in you’ll get looks condescending answers to questions and basically the “Life” scene when they wanted Pie. Black people go to colonial shooting academy or dances sporting goods

T
Review №41

I was very pleased with the results

Ry
Review №42

Walked in to start the process of looking for a New Gun for myself to conceal and will NEVER go back! I was speaking with a man who was behind the counter and another man who worked there walked up who was very RUDE and a jerk and who decided he was going to put his two sense in about everything I was speaking to the other man about. If they continue to let him work there, that man will run that business into the ground. I will not purchase from here ever again (which I was a repeat customer) and will be sure to let others know. I will just take my money elsewhere! The lady at the front counter was very nice and I feel bad that she has to work with a Jerk like that. The Owner of this company needs to reevaluate who works there and how they speak to customers! Someone can contact me about my complaint if they would like but I will never be back. The man I was speaking with can Thank his jerk co-worker for ruining his Sale tonight.

Jo
Review №43

Great area, across from the police dept. However, this building could use an upgrade, makeover, etc.

Li
Review №44

Stopped in here today. They have a sign on the door saying I have to leave my gun outside. Ill spend my money somewhere that honors my 2nd ammendment rights.

As
Review №45

The owner (older lady) is extremely rude!

Sh
Review №46

Trash store had my mom arrested... Racist Store SHOP ELSEWHERE

Ma
Review №47

Great place for guns and acessories.

Do
Review №48

Mediocre police store, mostly geared to thug culture sales. Had few good experiences there.

Me
Review №49

What a disappointing establishment. The staff is extremely discriminatory and rude. The selection is one of the worst in the area. The owner of this store needs to fix something before they go out of business, which seems wont be long.

De
Review №50

Very knowledgeableand detail personnel

Te
Review №51

Awesome experience!!!!Would definitely recommend

Mi
Review №52

Loved them great place!!

Ja
Review №53

Excellent service!

Ja
Review №54

Black people beware

Hi
Review №55

Good service, and class

Information
18 Photos
55 Comments
2.9 Rating
  • Address:7609 Midlothian Turnpike, Richmond, VA 23235, United States
  • Site:http://southernpoliceequipment.com/
  • Phone:+1 804-323-1858
Categories
  • Gun shop
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:Closed
  • Sunday:9AM–6PM
Service options
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
Similar organizations