Bluegrass Hearing has been a blessing to our family in which we have two hearing impaired children/young adults now. They have treated us with the upmost respect and always reacted with a sense of urgency when the hearing aids have acted up. They have given us a place to rely on with assistance in making sure each person has the technology they need to succeed/to hear adequately with society.
Dr Mary Sohler is a true professional. She explained the entire hearing aid process, gave me a comprehensive audiology exam, and expertly fitted me and adjusted my hearing aids so that I now hear optimally. The office is friendly, clean and my experience was outstanding. I highly recommend Bluegrass Hearing and Dr. Sohler.
Im very pleased with my hearing aids. The staff at the Richmond Clinic are very professional and courteous. I would highly recommend them to anyone.
My mother has been using Bluegrass Hearing Clinic for several years and is always treated courteously and with kindness. Very pleased with the service.
Great place! They helped me come up with a plan, always super nice!
My experience at Bluegrass Hearing Clinic has been great . Very professional . Always has your best interest. With the pandemic have been coming to my car. Very care not to touch . Everything sanitized . Wearing gloves and masks. Very friendly. I would recommend Bluegrass Hearing Clinic in Richmond, Ky to anyone. They are like family to me!
Wonderful service and very accommodating. I highly recommend a consultation if you’re looking for hearing appliances.
The service is great. Would recommend them to everyone.
Helpful, courteous and professional staff.
Great and helpful staff!!!!
Great staff and excellent service.
Very helpful and very friendly i recommend this place
I recently stopped by the Bluegrass Hearing Clinic in Richmond, to get my hearing aid cleaned and checked. The staff is always so helpful and courteous. The new location is very convenient and easy to find. I feel confident that I am getting the best of care for my hearing needs and highly recommend them.
Deanna and staff were great! Awesome service and very efficient. They got me in and helped me out same day.
I have been going to the Richmond office for over ten ears now, and in all that time I have never had a bad experience or anything but caring supportive service. You will not find better service or nicer people anywhere!
Superb group of friendly professionals. I have been blessed with great service here, and I swear I think I saw an angel behind the desk. 😇 Oh, Hi Mary. 😂
I went to the Richmond office and had a great experience. Deanna Frazier was awesome to work with. I definitely recommend them, my hearing aids works great.
I have had hearing loss most of my life but never thought i would get my nerve up to see an audiologist or ever wear hearing aides. After meeting Deanna Fraizer, i began to entertain the idea of trying a set. Fast forward 15 plus years of seeing Dr Fraizer and her staff, i am enjoying life so much better. They are so patient, caring and accommodating with me that i would recommend them to everyone!
Very satisfied with the care I receuved. Staff professional and knowledgeable .
Wonderful staff, extremely knowledgeable and professional. Great location.
I love Mary at Richmond clinic. Always has a smile
My wife went for a hearing test here. Before the test we asked several times what our expected copay was, only to have the staff reassure us there would be little to no copay, but that they could not tell us the exact amount at that time. A 5 minute headphone hearing test cost us $80! The test was completed by a nurse/tech who played a few audio files and asked if she could hear them. There is no reason it should cost that much. Later, when questioned about the high bill, the staff told us the insurance didnt pay for that procedure, and we would be responsible for it now. We felt the staff was dishonest or at the very least not knowledgeable. Stay away!EDITWe also asked how much the price was before insurance coverage, and no one in the office at that time could tell us.
The girls are really nice and they do a great job.
Great people who really care about you.
Nice place, friendly people
Excellent facility with friendly staff!
Poor service
Bad experience with staff
Good