My son and I visited this place tonight for the first time. We found it through Google search because we wanted ice cream and so glad that we did. It was absolutely delicious! The owner served us and was extremely friendly. He was easy to strike up a conversation with and great with kids. Also, its hard to find places that stay open late and they are open until 10:45pm every night except Tuesdays. We will enjoy returning to try all the unique and delicious flavors they have again. I definitely recommend trying them! 😋🍦
Best Gelato Spot in Richmond!Moon Rocks has everything you need to satisfy a craving for sweets and dessert. The waffles are top-notch and made fresh to order, there are endless toppings to choose from (everything from candy bits to cereals to sauces/syrups), and the gelato itself is spectacular.In addition to being its amazing taste and creativity in the menu Moon Rocks has a cool vibe inside and a great owner. Its clear how passionate the owner is about the business and they excelled in creating a welcoming, amicable environmentI will definitely come back as much as possible
This was a quick Google search to find a good place for some frozen desert. If you are in Richmond you have to check this place out. The flavors are great and the owner is very nice. Well worth the trip, you will not be disappointed.
Heard a lot of good things about this place, finally gave it a shot. Went with a Cereal Swirl with Reeses Puffs and Banana Nutella Gelato. *Chefs Kiss* Never knew I needed frozen dairy and cereal in my life, but theres no turning back now. Definitely gotta go back for more.
Best Gelato weve had in a long time. I loved the service Ali provided. We waited for a bit in the queue but it was TOTALLY WORTH IT!! Do try it once, I am sure you will want to go there again. I know I DO!! Unique flavors and they have new flavors everyday. If you are not sure about what you want, Ask Ali, and he will recommend you the best ones that day!!
This place is amazing! The selection is fantastic and the customer service is spot on. The owner suggested we try all flavors, helped with recommendations, and spent lots of time talking to us. This is what makes new and local start ups so great! Plus, it tasted perfect and there were so many great combinations to be made. 10/10 would recommend to anybody who likes desserts!
They are so friendly and have the best flavors!! If they have pistachio when you go its amazing and I suggest you try it.
The waffle was out of this world! Gelato was top notch. Service was 11/10. I visited from out of town would definitely love to come back!!!
The gentleman at the store provided really great service! The Gelato is also the creamiest I have ever had thus far. The place is also very clean and I saw them wiping down the counters after every party going in and out of the store. Currently they only allow one party of people in the store at a time.
Wow. I went here just wanting some ice cream and before I left I was already saying I am excited to go back. The owner was awesome and laid out how options work. VERY yummy gelato flavors that are unique but not offputting and some fun toppings including unicorn swirls(mini vanilla hersheys kisses that were blue and purple). Love little places like this and I will definitely be going back- with friends!
What can I say?...this place was so good!...we got the waffle desert for my pregnant wife and she loved it!...I got the marshmallow ice cream with the pecans and cookies...so good!... highly recommend!!
My husband and I stopped here last night to try the gelato panini and it was amazing! We live close by and are so excited that we have this spot to come to now. The owner is awesome - so nice and helpful in explaining all of the unique items on the menu! We will definitely be back and cant wait to take our friends here. Thanks for a wonderful experience Moonrocks!
I went here today for my birthday. It was also my first time. I got a bubble waffle with cotton candy gelato. This was hands down the best dessert I have ever had. It’s worth every penny. The place was super clean and the employee was extremely nice. I will definitely be coming back! 10/10
I had an amazing experience at Moonrocks!! Definitely try out the different selections they have !! 11/10 great staff very clean inside !
Great way of social distancing has been implemented here. The flavors are great and they keep bringing in new flavors/rotating older flavors. It is really great place to go to for dessert.
Best ice-cream in town. Definitely going back again soon!
The guy who was serving was amazing. He gave us thorough description of all the gelato flavors. Yes there was a bit of wait but his customer service was excellent. He took his time to explain each of his customer what they had on menu. Ice was delicious with unique flavors. Highly recommend!!
Literally the best dessert place ive been to since moving to richmond. Had no problem waiting outside until customers were done with their order. Felt very personal and was treated with up most respect. I have told everyone about this place and will def be back!!
Amazing service, flavors, and everything else. I cant wait to go back!!! Highly recommend!
Amazing! I came here not really knowing what to expect (and not really liking gelato tbh) but we had such a great experience and I was really impressed.The staff was very helpful and most importantly, the waffle & gelato combo was delicious! Packaged really cutely too. So glad we stopped by, and well definitely be back!
This place is out of this world!! (Get it? :D) But seriously, its awesome. The food is great and the service is even better. If youre looking to support a mom n pop-esque place with creative spin, go here! Im sure opening right before COVID was difficult enough, but they are great at retaining customers. Got a lifelong one here!
Ordered $60 of ice cream. Waited an hour in line for pick up. Staff informed us they were out of chocolate. Couldn’t answer what that meant...chocolate cookie or chocolate ice cream or the chocolate sprinkles. The staff were bizarrely rude. Then called us later from a personal cell to tell us not to ever return. Stalker. He need not worry. Won’t be back. Door dash won’t service them anymore. Telling.
Love this place! The gelato and the different flavors are amazing! So many different options to choose from it’s crazy! The owner is super amazing and very informative if you are new lol! Definitely a little gem for everyone to try out! Will definitely be back!
The menu options are unique and delicious! The mixture of hot/cold temperatures was really yummy. The staff was excellent, personable, and demonstrated great care for the customer. I am already looking forward to my next trip back!
Great customer service!!! A must go. A lot of cool flavors and plenty of vegan options
The staff are very friendly, patient, and helpful. Oh, and the gelato / ice cream and waffles are delicious!
A little something for everyone. They have some of the most interesting flavors Ive seen in an ice cream or gelato shop. Even the simple flavors like vanilla they make in house and are high quality. Worth passing other ice cream places to go here.
The man who served us was polite and professional. The price was fair and the desserts were excellent.
Super friendly staff, clean environment, original, fun, and tasty flavors! Such a great environment and so good!!
ABSOLUTE BEST experience ever!!! Ali was kind, knowledgeable, patient, and sooo nice! He made the best suggestions, let us try whatever flavors we wanted and was an expert gelato master! The gelato was delicious, he has rotating flavors and endless toppings. A definite must try in Richmond🥰
Very friendly and helpful staff. We tried the ice cream panini and are definitely going back!!!
This is the best gelato I’ve had in a long time. The experience is best in town, bar none. They’re super friendly and will let you try the gelato (covid- safe). They have a rotation of flavors and honestly you can’t go wrong with any combination (or individual flavor) I have gotten the passion fruit lemonade & mango, the second time I got passion fruit lemonade & peach. Stop reading and come here!
This place is AMAZING!!!! I drove from maryland to come and try this place and OMG it was like no other. i would do that 2 hour and a half drive again for this place. The owner is a great host and very friendly
Moonrocks is a scoop of heaven on any given day! I love it because the flavors change daily & theres always a new creation so I have a new favorite flavor everytime.Please keep in mind this is an independent owner operated business & he works hard but due to COVID only one party at a time is allowed in so there is a little wait, but I promise you its worth it!
Both google and Yelp said they’re open until 1045. Disappointed to drive there at 845 and it be closed.
The ice-cream not to bad .
Their biscoff cookie Gelato is the best ice cream Ive ever had.
Amazing!! The customer service was friendly, attentive, and engaging. My boyfriend and I had such a great experience picking from all the options, and definitely loved our gelato! I would come back in a heartbeat!
I can’t say enough good things about this place! It’s amazing! Highly recommend to all!
Very bad gelato parlor, rancid, old, unfit for human consumption nuts, lacy gelato. Keep away from this shop. Scooper is adamant
Excellent gelato:)
Came in a bit late yesterday, and my family and I were taken care of with great reception and amazing bubble waffles. Happy to have driven the distance and would do so again. Hit the spot for our late snack and his customer service was on point. Thanks again and hope to come again!
The owner of this establishment has a psychological disorder. I placed a $60 order via DoorDash. An hour later my very kind and professional Dasher sent me a text to say that there was a line outside the door and he would be here ASAP. A few minutes later I received a phone call from a number I did not recognize, and upon answering my confused Dasher said there was an issue with my order as ... they were “out of chocolate”. I asked for clarification as to what chocolate they were out of, i.e. cookie, gelato, syrup, sprinkles, etc. as they were all part of my order. The owner then chose to violently yell about me not understanding how his establishment operates and then acused me of me being confrontational. He proceeded to call me from his personal number and then threatened me not to ever enter his store in the future. Wow. Having a temper tantrum in front of a Dasher, my kids, my company, and whoever else was in the store at the time is incredibly unprofessional and disappointing. FYI this is the first time I have ever left a review and I hope the last.
The gelato here is the best in Richmond! I wish I had posted pics of what we got. But, the flavors were just amazing. I hope this place stays around for a long time. They rock!
Very good customer service and quality ice cream and dessert
Went there with my daughter and her roommates as part of her birthday celebration....got to taste many samples and portions were very generous...this has been added to our list of places to go when we visit her on campus!
Stopped by here for a late night dessert while visiting Richmond and the gelato was delicious! The service was great as well and we really appreciated that they were taking good social distancing precautions. We will be back next time we are in town!
Awesome flavors and toppings, and the space is so clean! The owner is a super cool guy, he was really nice and gave me great suggestions and samples based on what I usually like. For my next birthday I’m skipping the cake and going straight for the red velvet gelato! :D Will definitely be back!
Went to go get some ice cream and online it says closes at 10:45 and the sign on the door also says 10:45. The guy in the store that was closing show up early tonight was rude for no reason so happily taking my business to Bev’s ice cream :)
Workers were very nice and friendly.
None of the flavors I wanted, hung upOn the phone on my when i had more questions, I’m very annoyed
Lots of flavors and toppings to pick from. It was our first time here, and the guy helping us was very patient and helpful with questions. Excellent service and great tasting gelato 👍🏼
Really friendly service, and an awesome selection of flavors, toppings, and out there stuff (ice cream waffles, ice cream paninis, etc). Had the pavlova and chocolate chip and both were excellent. Will definitely be back, and highly recommend.
Came in 6/23 and was greeted by a gentleman. As my first time there, he explained the whole menu to me. I got the white chocolate raspberry with a warm sugar cookie underneath. First bite I fell in love. The ice cream was so good and loved the customer service. WILL be back!
Love the vibe of the place. The guy was such a sweetheart and even though my friends and I had placed such a large order, he worked it all on his own and he was just phenomenal. Definitely coming back.
In town for work, gone here twice now. Ali helped us both times. He went above and beyond to make sure we were happy. Get gelato and service!!
I got the peanut butter gelato waffle sandwich. May not be as extravagant or colorful as some of their other dessert desserts but HOLY COW is was one of the best things Ive ever put in my mouth.
Such a cool little ice cream shop! Definitely a new spin on gelato. They have a lot of options with freshly made waffles and also incorporating cereal. Great, friendly service. The only downside is there is no indoor seating, but on a nice day/evening you can sit outside.
Amazing gelato! Great, creative flavors that truly taste like theyre supposed to. The staff member was super helpful and friendly. I will definitely return and recommend to friends.
Great service, amazing experience
Amazing Gelato flavors and great workers highly recommend!!!!
I just so happen to drop by on its 1yr anniversary. So this companys anniversary will always be my 1st visits anniversary as well. So cool, right? 🤗🤗🤗 Owner was extremely kind, knowledgeable, and enlightened me on a variety of things, including The Mexicos vanilla bean. The inside decor was beautiful as well. And now for the best part, I dont even like shakes, about 4 sips is satisfying for me. BUT THIS GELATO SHAKE THO?? 🤤🤤🤤 I cant believe I finished it b4 I got to my next destination. Cant wait to come back and try something else 😋 Best dam shake Ive ever had in life. And thats saying something coming from a person who doesnt care for shakes, or icecream
Purely delicious
Nice ! Welcoming, very warm people . Goid gelato stuff with great flavors. Drop by now !
Nice small place for a quick gelato. The place is new and they tend to change out their flavors every once in a while. Its pretty reasonable price-wise too. Would recommend anyone to stop by this new shop and experience it themselves.
Lots of good flavors & toppings. Great service & good people. I highly recommend this local business.
Its a really great place to eat some icy goodness!
Really good gelato, lots of interesting flavors. Great service.
This place rules!
The ice cream had a really good texture but theyre apple pie and caramel did not taste like apple pie at all!!!
Easily the best gelato I’ve had in Richmond. Looking forward to trying out the waffles and other interesting menu items!
Get the ice cream brioche PANINI. 👏👏👏
I loved the sorbet here! Fresh and delicious. Will be coming back again.
Got the peanut butter scoop on a cone and its was great, really good service too
Loved it. The gelato was perfect, so many different and unique flavors with all kinds of toppings, freshly made waffles. The owner was very nice and attentive. This place rocks!!!
Im not a big fan of ice cream. Itll probably always be my last choice dessertwise. I will most always choose some type of pastry. But this place is AMAZING. They have the best red velvet ice cream Ive ever had with huge bits of red velvet cake! And if you like carbs, brioche ice cream sandwich or a waffle is also an option:)
Ali was such a helpful and kind guy. The waffle sundae we got was very yummy.
Good gelato, very large serving sizes(there is no small)
The gelato is delicious, the owner is very friendly, and the customer service is great! They adhere to all the Covid-19 guidelines. Highly recommend.
Great gelato! Staff was very friendly and helpful, let me try a bunch of flavors. Reasonable pricing.
Such an awesome place and a killer concept - who doesnt love waffles AND gelato?!?
Great customer service and the pineapple vegan option was delicious.
Delicious and unique flavors! Topped with great customer service!
Delicious gelato! Want to try their waffle or panini next time!
Super delicious and excellent customer service! Will definitely be back!
Delicious! The gelato is great and the waffles are made fresh. Also, the staff is super friendly and knowledgeable.
Great place
Great gelato and flavor options! (: