They guy was very helpful and found just what I needed. The store was getting ready to close, but he was still willing to wait on me. He was very knowledgeable about the product that I bought and enlightened me that if I lose my receipt, they can look my product up by my phone number!

My hats off to Brent. I stopped by to purchase a battery and was met with a level of courtesy and professionalism that was so outstanding, it will eventually be banned so as not to offend a great many in the retail industry. Brent, great job taking care of your customers, taking pride in your work, and representing your company as a true professional.

They always help in any way they can. Love this store and the people that staff it.

Called about a part and Brent was awesome. I will definitely be bringing my business to this location from now on! Thank you so much I appreciate great customer service!

A huge thank you for Martavius. His great attitude, his willingness to assist, and his honoring this veterans service really made it a great day when I suffered a dead battery on my Harley, on the way to a Patriot Guard mission. Yall need to pay Martavius more!

This store is organized and the staff is knowledgeable and that makes it a great place to get your parts and supplies!

Many dont knowA spark plug from aPlug

Hallie was so helpful and a pleasure to meet!!!

Great customer service! Mark was awesome!

Great Service

Reasonable prices and better customer service than AutoZone down the street.

Great and professional staff. Very knowledgeable in the auto parts industry. If they dont have it, they can order it and have it the next day for you. They even deliver. Well stocked store and kept very clean. All good things can be said about this Advance location, except one particular employee that works the morning shift. She knows who she is. Bad attitude and very rude and inconsiderate to customers. If shes having a bad day, then it transfers over to the customer. Other than that I love this store and stay loyal as a customer. Great job!

I was greeted as soon as I walked in, and had my battery tested as soon as an employee was available. Jimmy replaced my battery, and even made sure that I didnt lose power and have to reset everything.I mentioned that I had a head light out and was told by the dealership service department the whole head light would need to be replaced, not just the bulb. Jimmy took a quick look for me, turns out all I needed was a new bulb and to actually have it installed correctly. I left with a reliable battery, two functioning head lights, and likely saved a couple hundred. I really felt that Jimmy went above and beyond to make sure I had exactly what I needed. I will definitely be a repeat costumer, and highly recommend this store.

Friendly, I think they do their best. Usually a quick stop, as long as you know exactly what you want. Probably want to do your own technical research, or hope that one of the few knowledgeable staff are there.

Terrible customer service from first walking in the door till leaving mad and frustrated. The tall lanky white boy with the silver stud in his left ear needs to find a new occupation, flipping burgers - although that might be a challenge. The good news is I left and went down the street to AutoZone where I was provided great service and a better price on a better part.

The courteous and knowledgeable staff there will gladly help you.

A nice store. Have a good selection. Only 1 or 2 of the guys know auto fixes and are able to make recommendations on anything more than wiper blades.

Ron and Mark are the kind of employees you want working for you: helpful, pleasant, and professional. They have earned a repeat customer with their 5 star service today! Thanks!

Excellent service from both young men. Even asked if I wanted to use my military discount. I never ask for it, but the young man saw my Army hat. Thanks.

Very friendly staff. Knowledgeable in the business. Great job, this coming from an old team member.

Very helpful. installed new battery promptly. made sure to save car data. and treated battery to prevent future problems.

Id say it was a decent experience maybe couldve been more friendly though overall it was ok

Fast and friendly. Seneca is knowledgeable and goes the extra mile to make sure I have the correct part

♥️PICKING UP MY DADS AUTO NEEDS♥️

Simon was great! Helped change a Mercedes battery!

The staff and manager in there always do everything they can to get me what I need great bunch of folks

Jimmy is the MAN. Always knowledgeable and friendly. Ready to help

Good place

Sophie was very knowledgeable about what was needed for my car!

Helpful

Great customer service - Mr Seneca epitomizes it. Thank you for your service. I will be back.

Great help behind the counter and very knowledgeable.

This store is terrible. Geoff was the rep that helped me 05/02/2016 and literally took him 5 min to look up from his computer to notice me standing in front of him. After he said may I help you he proceeds to answer the phone and instead of putting them on hold he helps them instead of helping me. He gets off the phone and I tell him I need a break light for my 2013 altima and even asked if he needed the VIN. He said no and answered the phone again and did the same thing; helped them instead of finishing with me. Gets off phone and he walks over to the light bulbs and grabs the one he thinks is correct. I pay and leave. My friend proceeds to try to change break light and its the wrong one. So today, 05/03/2016 I go back to exchange for the correct one and Neesie helped me. Luckily I brought in the one from my car so we wouldnt have the same issue I had with Geoff. She grabbed the correct one and then told me I owed them $2.35..... I was like okay..... and paid. Get back to my office and one of my friends fixed the light bulb. I checked mu account to see if check went thru and apparently they charged me twice yesterday! I called and whoever answered didnt speak their name loud enough was rude and said just bring your receipt back and well fix it, happens all the time. Customer service here SUCKS. I WILL NEVER GO BACK. I work at Venable Glass right next to them and will NEVER EVER recommend another customer to go to their store. I recommend that store at least 10 times a day. NOT ANYMORE!!!!!! RUDE AF.

Great shopping for weekend projects

It does not even deserve one star! The service is terrible! They are dishonest morons! The people who are giving good reviews are probably the employees or their family/friend or hired shills.

Very helpful and completely satisfied customer!

Very knowledgeable staff.

Accessible from highway 51. Nice crew.

Very helpful friendly service.

Had what i needed

Brought out pickup, put in trunk

Theyll help you find anything youre looking for

Its okay.. Not bad.

Very friendly staff!! Mr. Seneca KNOWS his stuff!!

Very helpful people.

Counter guys are ok, but none are auto parts experts by any means

Were not very helpful on this occasion

Excellent help & advise

DO NOT SHOP AT THIS STORE!!! HORRIBLE CUSTOMER SERVICE

Love the quality of the parts

Good fast service

Good service

Just what I needed

No comment.

Great

Auto parts