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Dorschel Nissan Service
3817 W Henrietta Rd, Rochester, NY 14623, United States
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Dorschel Nissan Service

Comments
Bo
Review №1

I recently purchased four new tires and waited 3.5 hours for them to be mounted on my 2018 Nissan Maxima. After they were put on my vehicle, there were marks and scratches on all tires and rims. There still there. Its too bad because the sales department is professional and the parts department was very helpful. I was going to make a complaint formally but they have already wasted several hours of my time. I just wont use them again. Ive had two negative experiences with their service department. It is what it is. Overall a very good dealership. Just not the service department.

Ga
Review №2

Expensive lol

Am
Review №3

Our service was fast and they were friendly. We ended up needing to get part of our transmission fixed but since it was a known issue with Nissan rogues, it was covered under warranty. They gave us a car for a couple of days while they fixed ours.

Am
Review №4

Ive always has pretty good luck here. They are consistent with their customer service and theyve done a great job with repairs. I feel comfortable coming here and trusting them with my car.

Al
Review №5

Usually get my service done in a timely and efficient manner. Staff is very accommodating from start to finish. My go to.

Be
Review №6

Not only is it a nice experience, but good communication and service. They team works well there and I feel like I know exactly what they are doing and why.....

Ka
Review №7

Brought our pathfinder in for inspection and check engine light. They fixed problem with engine light and passed inspection, but cost 400 for everything and dummies didnt punch out month of inspection. Had to wait for another inspection tag. Problem with engine light was minor repair. Overall cost was too high and they clearly didnt care enough to do inspection correctly. Not recommended!

Jo
Review №8

Great place to buy a car and their service department is phenomenal

Ja
Review №9

In and out. Speedy reliable service

JP
Review №10

Great work, great service and great people.

De
Review №11

They do a good job.

Be
Review №12

Honest

To
Review №13

Fast experience

Information
10 Photos
13 Comments
4.5 Rating
  • Address:3817 W Henrietta Rd, Rochester, NY 14623, United States
  • Site:http://dorschelnissan.com/
  • Phone:+1 585-334-9440
Categories
  • Auto repair shop
Working hours
  • Monday:7AM–5PM
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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