I used to take my Volvo here exclusively several years ago. It was difficult to find a place that worked on European vehicles and I had heard good things about them. The few times I did work with them they did great work and were very reasonably priced.A few years later I purchased a different Volvo and attempted to bring it to them to diagnose a suspension issue. I tried to contact them via email multiple times, but never got a response. During a phone call with the owner I was basically insulted for not knowing what the issue was and for making very basic modifications to the vehicle. Apparently this was all my own fault and he shouldnt have to waste his time with me. I never claimed to be an expert. Im just a young enthusiast who cares about their car and wants to learn more. It was very a discouraging interaction. In attempt to get rid of me he quoted me dealer pricing.It worked, I will never bring any of my vehicles to this establishment again. I would gladly take it to a dealer before ever considering taking it to Werkstatt. It must be nice being able to pick your clientele based your own preferences.Another reviewer mentioned his complete disrespect for younger individuals. I can confirm this behavior sadly. He has an incredibly short fuse, which is highly unprofessional especially since he is an auto technician. Save yourself the headache and go to Joes Auto instead. They dont judge and actually care.
Dave was a true pleasure to work with and I couldnt be happier with the result. He very clearly explained what needed to be fixed now, would will need to be fixed but can wait and what the risk is to waiting, and what could be put off indefinitely.Im from out of town so he also helped coordinate getting my car to and from the tire shop so I would have the new tires I needed before he did the alignment. On our way in to town we hit something that had come off a truck in front of us so he even took time as they were closing to put our car up on a hoist to make sure no damage was done.It is wonderful to not only have a mechanic you trust but who also makes the process educational and enjoyable. I wont lie and say I cant wait to go back 😏 but know I will be well taken care of when I do.
Short review: Wouldn’t trust anyone else to work on my vehicles! Dave does great work and doesn’t use substandard parts. He’s honest and reliable.Longer review: I’ve been a mechanic all my life. I’ve built more race engines than I can remember and I’ve always done my own service work. At this point in my life I have too many projects to really dedicate the time for maintaining my daily driver. Fortunately, Werkstatt 533 is here to take that burden off my shoulders. I can drop my vehicle off with Dave and have every confidence when I get it back that the service was done by an excellent mechanic and an honest business. This allows me to focus on my own projects. Sure, you can find someone to do the work cheaper but you can be certain that they’re using the cheapest parts they can find and cutting corners. Dave has a wealth of knowledge about vehicles and a clear passion for what he does. So, if you need work done to your vehicle and you just want it done right then look no further. You can drive away with the confidence that your car is probably in better condition than the day it rolled off the assembly line. As long as I live in Minnesota I will continue to take my vehicles to Dave.
The shop was communicative and was able to get the work done promptly. I appreciated their experience and honesty. I dropped the car off before they opened and left the key in their drop box. I see myself utilizing their services for future repairs and maintenance in the future.Its been about two weeks since they serviced my car and Ive had no issues with the parts they worked on or touched.Given the current situation going on world wide, they were courteous and minimized any direct contact between us: payment was done over the phone, car was left in the service vestibule when I went to pick it up, and the keys were in the center console.
My boyfriend and I would NEVER use this service again. If you are in your early 20’s or younger you will be treated with complete disrespect to the point of screaming in your face. They broke a bolt on my boyfriend’s vehicle and charged HIM for fixing the labor time of his mistake. The owner screamed at him for 20 minutes for asking him to make a break down of the bill. The vehicle he drives has catless down pipes. Initially, they called and said it appeared someone stole the catalytic converter and done a poor welding job. We asked them to check again because my boyfriend purchased the car less than a year ago and should have high quality exhaust. After looking again they confirmed that it actually was done well and they are the name brand they are supposed to be. I would never expect a business owner to rest a customer in that manner. I wish that this one review could out do the rest, but sadly i know it will not. I do hope that anyone reading this will find somewhere else. No one deserves to ever be treated like that ever. The reason we even came here was because he drives a BMW and there are few places that are able to work on German vehicles. We saw the good reviews and tried it out. A regrettable decision. To the owner I hope you are reading this because he knows exactly what vehicle and person this is about. I’m sure he is laughing smugly to himself.
Excellent experience. They really know their stuff! So nice to have this option in Rochester. Especially since the Mercedes dealership has really lost it. Thank you Dave!
Nvr heard back.
I am happy to give Dave at Werkstatt 533 the FIVE☆☆☆☆☆ recommendation. His knowledge, professionalism and flexibility all factor in to this review and recommendation. I would STRONGLY recommend anyone with a German Import, in Rochester and surrounding area, to have Werkstatt 533 do your routine and non routine maintenance. You will not be disappointed. Cheers!!!
Very nice and knowedgible staff. Definitely keeps the customers best interest, as well as their wallets, in mind. I can only speak to their Volvo work, but would expect it follow to the other manufacturers they work on. A good repair shop is great to find!
Outstanding service and knowledge at a fair price. I had a battery die and they tested and charged it up for no cost. Went back and had electronics repaired. They gave me several different options using new and used parts and got the job done for hundreds less. Most importantly they treated me respectfully and did the work in time and correctly the first time.
Dave is awesome. I don’t think I would own a German car in Rochester if Werkstatt were not here. Awesome service and fair prices.
Dave is phenomenal. He has always been honest and truthful with me. He never asks to replace parts that arent broken. I wish he worked on all makes of cars. I have no concerns about owning a German auto because I know it will be well taken care of.
Honestly one of the best experiences Ive had getting my car serviced. Great communication, small shop, trustworthy, friendly, and the work is done at a way better price than the dealer. Thanks again guys.
Dave at Werkstatt is fantastic and took such great care of my vehicle! I appreciate the time he takes to investigate issues before just jumping in to fix something as there as sometimes underlying issues. This ensures that the problem gets fixed the first time! Dave takes his time to explain everything he is doing and puts it into terms that everyone, including me, can understand! He gives you the information and recommendations and then the power is back in your hands on how you’d like to proceed with your vehicle’s repair. I appreciate that! Werkstatt 533 is the place to go with your Euro vehicles for sure!
You will not find another trustworthy, knowledgeable, customer oriented mechanical shop anywhere. Dan the Office Manager, Dave the Technical Master is worth the money, the drive the time. Very satisfied customer!
I would NEVER take an electrical problem to this facility.I have an older BMW that needs electrical repair. I talked with Dave and explained the problem, he told me that electrical was his strength. I explained i was willing to commit $1000 to get the electrical repaired. I went to pick up my vehicle (6-months later) and the initial problems were not repaired. Dave wanted the full $1k but gave me a $75 break for paying in cash. I drove the vehicle home and in 2 days the batteries were dead. I charged the batteries and now I have no headlights, heat or AC, no dash lights and the vehicle is only driving in limp mode. None of these were the initial problem.I contacted Dave to see if he would take responsibility for his work but have not heard from him. I would NEVER take an electrical problem to this facility.As per my instruction you were to diagnose the oil leak and spend up $1k resolving the electrical issues. I have owned this car for 15yrs and it always had heat & AC, dash lights, and headlights. and it NEVER EVER was in limp mode in 15yrs. Now i get it back from you and all of these issues plus nothing resolved on the original issue. Why would anyone tell you just to spend money and not fix anything??????????Where was the response to my email directly to you to resolve this ??I will make sure to spread the news!JUST AN UPDATE THEY DIDNT FIX THE OIL LEAK EITHER, OIL ALL OVER MY GARAGE FLOOR. THANKS FOR TAKING MY MONEY AND FIXING NOTHING!!!TIME FOR COURT
Dan (service advisor) welcomes and listens to concerns while owner/mechanic Dave does fabulous work, CARES!!!! and completes work as promised at reasonable rates! Recommend highly!
Have owned German cars my entire life and Dave is one of the most knowledgeable mechanics I have brought my cars to. He gave the same level of detail to our old Jetta TDI as he does to our Audi S5. I have recommended Werkstatt to many others and wont hesitate to continue to do so.
Excellent service. Dave was able to provide me with a service appointment on very short notice, and the issue on my 2008 Mini Cooper was diagnosed quickly and accurately. No unnecessary upsell or nonsense like Ive had at some of the Mini Cooper dealer service centers in the past. I highly recommend this shop.Theyre just getting back on their feet after a fire last spring, so theyre not at full capacity yet this winter, but they went the extra mile to get my vehicle back up and running.
I was in Rochester and was having problems with my S60R. What are the chances of finding a reliable, trustworthy Volvo mechanic within a half mile of Mayo. Well I got lucky and ended up at Werkstatt. Dave was the kindest person, dropped everything to take a look at my car and help me out. He went way beyond anything I would ever expect and determined that my car would be safe to drive back to the cities to get work done by my local mechanic. I wish that I lived in Rochester because Werkstatt is a special place and would get all my business Thanks again for all your help and advice that day Dave, I really appreciate what you did. Thank you!!!!
I reached out to this company via their online form on their website asking for a quote for normal maintenance. I never received a response back.
This place is the best for German car owners. Run by an awesome guy (Dave). I personally do not trust dealers. this guy helped me buying my car (Audi 2007) last year and he has been my mechanic since then.
Had trouble with the car and being out of town, Dave was able to get me in that day and diagnosis the problem quickly. He also went out of his way to help with accommodations. He had the car ready the next day. I feel Dave is very knowledgeable and prices are very reasonable. I wish this shop was closer to me so I could revisit.
I was just purchasing a classic vehicle from the previous owner who was having the work done here. I came to pick up the car and it wouldnt start, but the guys helped me get it started and loaded up for transport even though I wasnt even their customer. That really speaks volumes about this shop going above and beyond with their work.
Was referred to Dave by a friend a little after the shops opening and have been returning ever since. I wouldnt want to bring my 85 Volvo elsewhere. Honest, knowledgable, and helpful. Highly recommend to anyone looking for quality service.
Great service at a fair price. Brand new facility, very impressive!
We refer our customers with European cars to Dave. Great service!!
Excellent and professional.
Referred to Workstatt by a friend. I was able to get the VW Bug in the same day I called, and Dave diagnosed and fixed the problem quickly. Reasoonably priced and extremely clean shop. Would definitely go to him again.
Excellent service!
Exhaust for BMW. Great job.