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Quality Overhead Door Rochester MN
Rochester, MN 55904, United States
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Quality Overhead Door Rochester MN
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Cr
Review №1

I called and told them what I needed done to our door. They called back and put us on a schedule. We got a call from the mechanic the day of the appointment and he told us when he would be here. On time, very professional, cleaned up when done, very nice to talk to. I will definitely use them again.

Ma
Review №2

After a recent lightning strike my garage door lift was fried. I called Quality Overhead Door, and our door was fixed within hours of the call! Excellent customer service on the phone, and the installation techs were quick, clean with their work and friendly. I would highly recommend this company.

De
Review №3

Lindsey and Tanner were pleasant, helpful, and did the work thoroughly. The new key pad, remotes, and garage button were tested and the key pad set to my chosen code. The door now runs quietly and dependably. No more waiting in the driveway to see if the door will open…or not! Thank you Quality Overhead Door Rochester.

Le
Review №4

Very happy with resolution of my problem of a broken spring. Lindsey patiently took my calls, and Tim resolved the problem, allowing me to get my car out of the garage for a planned trip!

Al
Review №5

Service provider was prompt, professional, pleasant, and efficient. Our door was fixed without delay

Jo
Review №6

Called Thursday afternoon and they had someone out Friday to replace my opener.Quick, quality service!

Da
Review №7

Early in the morning we heard a garage door spring break. We called Quality Overhead Door for a service call. The technicians were able to fit us into their schedule the same day. The repair went quickly and the job was very well done. THANK YOU!!

Jo
Review №8

I called and LVM when our garage door operator failedThey were at our home 1st thing in AM Tuesday the 1st and had our door repaired and working better than ever before 10:30 AMGreat service

Jo
Review №9

Called at noon and though they said that they were booked for the rest of the day, they were able to get me set up for the next day without any issues. I now have a functional garage door and am quite pleased

Ro
Review №10

My garage door spring broke over a weekend. Called them Monday morning, and they were out to fix the door late Monday afternoon.

Ch
Review №11

I called Adam at 9:00 am and my new opener was installed by 4:00 pm. I can’t promise that kind of service every time, but the professional, prompt service was top notch!!!!!

Mi
Review №12

Garage door spring broken on a cold morning of a polar vortex. Called, fit me into their work schedule that day. Mike replaced both springs and was in and out in about 10 mins. Couldnt have asked for anything easier or faster.

Ni
Review №13

Very quick to respond and solve the issue with my garage door!

Ca
Review №14

I called them in off-hours during the Covid19 because the spring broke on my garage door and wouldnt open. They replied quickly the next day and asked if they could fit me in when a spot opened. We worked out a time and a friendly, professional service person fixed the door. Gave me simple maintenance tips to help prolong the rails/pulleys/spring. Giving 5 stars as they figured out how to make it work during this trying time. Nice support for their customers.

Jo
Review №15

Had a broken spring. Called on Monday morning and they came right away and fixed both springs in about 45 min! $200 for springs and install seems a little spendy but they were fast, friendly and got the job done.

Ad
Review №16

Not only were they able to send someone out the same day I called, but it only took them about 30 minutes to fix our garage. And, they didn’t charge us any nonsense fees or anything.

Te
Review №17

If you are searching for a good overhead garage door company, look no further than the name QUALITY Overhead Door Company. Ben, Randy, Adam and the entire team are fast, friendly, professional and offer a great price. They have helped us over the years with service on the doors and when we decide to replace them, we will be calling them without hesitation!

Ch
Review №18

Timely, efficient, friendly, and overall great experience!

Sh
Review №19

Adam was amazing during my initial phone conversation to determine what my third car garage door would need to install an opener. The installation team was efficient and friendly. Made the entire process so easy!

T
Review №20

Always prompt and awesome service !!!

St
Review №21

Recent repair of our door lifting device was an excellent experience. Techs arrived at an agreed upon time and had the repair done in short order.Thanks for the great service

ma
Review №22

I recently replaced my two car garage door and found that the staff here were professional, knowledgeable, and timely. They went the extra distance when I needed help with my third stall door as well. I won’t hesitate to call them if the need arises in the future.

Ja
Review №23

I couldnt be happier with my new garage door! Adam answered all of my questions with honesty, integrity and transparency. He has an excellent working knowledge of the world of garage doors. The skilled installation team was efficient and precise as they installed my new door. I am so impressed with the entire experience. This company doesnt price gouge like so many others do and I have the estimates to prove it. I had to drive and hour and a half (one way) to find a garage door company that met my expectations, but it was so worth it! Overjoyed customer here!

Ly
Review №24

Quality Overhead Door gets 5 stars because they do what they say they will do. So often that integrity in a company is lacking. They were quick to temporarily fix my broken spring and as soon as the new ones arrived were quick to install those as well. Thank you for taking care of my needs.

Ry
Review №25

Found and fixed door opener problem promptly. They also tuned it up and the door now runs smoother than ever.

La
Review №26

They were there and repaired opener and I did not realize until I called to let them know I was not going to be there for a little while and whoever answered the phone told me they had already repaired openerI have used this company on the past and will continue to use them in the future. Very efficient.

Ja
Review №27

The best service, technician was knowledgable, efficient and professional 10 out of 10 stars

Da
Review №28

A broken garage door spring meant that I couldnt get our cars out of our garage. At the recommendation of two members in the church I serve, I called Quality Overhead Door. It was a busy Friday for them, but they promised to do their best to get to my house by the afternoon. They arrived at 2pm and had the door fixed in 15 minutes. Mike and Rob, the service technicians, are the best. Excellent work and a fair price. I highly recommend this family-owned business. They will be my first call, and best recommendation, in the future.

Le
Review №29

They fit me in on short notice and got the job done very quickly. Very good customer service.

Je
Review №30

Called in the morning fit me in the same day. Not the first time I have used them and it definitely wont be the last.

Ni
Review №31

Professional and courteous service! Very knowledgeable and trustworthy

Da
Review №32

When we were ready to put our house on the market we knew we needed to work on our curb appeal including replacement of garage doors that had taken a beating over the years. We called Quality Overhead Door and Adam came out immediately and explained to us the type of door, style etc that would boost our curb appeal to perspective buyers yet staying within our budget. We purchased two doors and had them installed before our house hit the market! Rob came out to do the install and in no time we had an updated/fresh look! Thank you Quality Overhead for your prompt services and great products!

Ma
Review №33

Great service. Able to schedule without any problem and arrived as promised.

De
Review №34

They were fast and efficient. I would recommend them to anyone.

Ra
Review №35

The technician called when he was on his way and was able to replace the broken springs in 2 hours. Skilled and friendly.

Ca
Review №36

Mark was great - friendly, informative, and polite. Much different from previous technician from another door company! Would highly recommend Quality Overhead Door.

An
Review №37

Called the morning after Memorial day and had someone here less than 3 hours later! Repair man was super friendly, courteous, and knowledgable. Thanks so much for the GREAT customer service!

Ri
Review №38

Great people to work with and quality work done! Best overhead door company in southeast MN! Thank you for your service!

Br
Review №39

Great response to the spring breaking. Three hours after I called it was fixed.

Be
Review №40

I worked with Ben about maintenance on a door that we purchased from the approximately 10 years ago. Ben was extremely helpful and patient with me answering all the questions that I had.Not only do they sell a quality product, they have excellent customer service as well.

J
Review №41

They provided excellent and expert installation of 3 overhead doors. Ben was very knowledgeable about the changing technology of garage door operators including brands they did not sell. I was very impressed with his professionalism.

Jo
Review №42

Their industry-leading sales and service staff is by far the best I have worked with. Their name says it all!

Da
Review №43

Quality Overhead Door Company showed up at my house on time. Informed my of my options and ordered my custom garage door.They were very professional and have good products at a fair price.They have one happy customer here.Dave

Li
Review №44

Not sure how they fixed the garage door cause we were not present (knew this when planning), but its working as normal again after starting to bounce back up every time we put it down. Thankful.

Do
Review №45

I called with a problem with my door and they came and fixed it that same day. The office staff was very very nice and the service technician was awesome.

Co
Review №46

Thank you for the prompt and courteous service to repair my garage door.

Sa
Review №47

So far Im very happy with my garage door buying process. Adam called me after putting in my online request. We talked on the phone the next day. He came to my house with the samples and even had an idea/design made out. Which was just what I wanted. Now Im just waiting for the door to ship to them for installation. Couldnt be happier.

Le
Review №48

I had my garage springs changed by one of their guys. Very professional. I like their service. Again,..thank you!!!I HIGHLY recommend their service to anyone who is looking for garage door works

Ch
Review №49

Fast, fast, fast!

Ro
Review №50

Very timely and a great job. Thanks for getting our garage door operational again.

Ja
Review №51

Excellent. Quick. Knowledgeable.

Th
Review №52

Timely. Professional. Accurate. Friendly.

Wi
Review №53

Excellent, fast same day service!

Ke
Review №54

Quick response timeReasonable pricesQuality repair.

Mi
Review №55

They worked on my door in January and improperly adjusted the springs. I didnt discover this until August when the power went out and I tried to close the garage door and it wouldnt go to the floor (approx. 20 inches). I called them and told them the problem and they came out and properly adjusted the door. While the workman was here he took it upon himself to lubricate the springs and replace a roller without asking if I wanted it done. Then I get a bill for $75.00 service charge, and the price of the roller and lubricant. When I spoke with the owner to complain about the service call since it was defective work he said it was warranted for 30 days only and it didnt matter if it was improperly done I should have known. I have been a customer of theirs in the past but they dont care about customer loyalty or customer service. They will cheat you.

Ji
Review №56

Good communication on when they would be there,and they showed up then. Friendly employees.

Gr
Review №57

Did a quick and great job

Za
Review №58

Fast service, quality work.

Na
Review №59

Very efficient and great work!!

Br
Review №60

They fixed my broken spring the same day I called.

Information
13 Photos
60 Comments
4.9 Rating
  • Address:Rochester, MN 55904, United States
  • Site:http://qualityohd.com/
  • Phone:+1 507-281-2772
Categories
  • Garage door supplier
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–4:30PM
  • Wednesday:7:30AM–4:30PM
  • Thursday:7:30AM–4:30PM
  • Friday:7:30AM–4:30PM
  • Saturday:7:30AM–4:30PM
  • Sunday:Closed
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
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