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Precision Door Service
650 Mile Crossing Blvd, Rochester, NY 14624, United States
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Precision Door Service
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Ne
Review №1

These guys were great. I got on the schedule quickly and they were able to come two days earlier than expected due to a cancellation. They called beforehand to check and were right on time. After inspecting my door, they gave me four different estimates that included various levels of service and replacement parts. There were options ranging over different price points. I felt good selecting from among the different packages and there was no salesmanship involved. Best of all, the door opens safely again and should give many more years of service. Ill definitely call these guys again if I have any trouble.

Pa
Review №2

Can’t say enough good about this company! Ron came out to help us for emergency service when one of our garage door springs broke and trapped our car inside. He was upbeat, personable, professional, and extremely competent. Best service around!!

Ra
Review №3

Ron and his team at Precision Door are quick to respond, fairly priced and all round a great company. As a real estate agent I appreciate contractors that work hard for their customers. I highly recommend their services and have to many friends, family and clients.After a major storm came through our area we had a slight issue with the new opener they installed. Came out within 24 hours of our call and addressed the issue which ended being a simple solution, no fault of the device or their install.

Gr
Review №4

Great service. They were easy to schedule and fixed everything at a great price. Highly recommended.

Hi
Review №5

Couldnt ask for better service! Before the technicians showed up we got a text with a picture and a short bio about him so we would know who was coming. The technicians were on time (Z and Josh) and were courteous, professional, and fast. This job was complicated and they took all that in stride and did a great job in the time frame they quoted.They didnt try to sell me anything and no surprises. They told me in the beginning what I owed (which didnt change from our quote) and at the end, the price was the same. I paid with a credit card right there and the receipt and invoice was emailed.Z explained to me where they struggled, why they struggled, and the solution. Very professional.

Ni
Review №6

Ron was quick and thorough. Nice hob

Ap
Review №7

Precision Door Service is a rare gem in the service and repair industry. Our family had relied on them for 18+ years and we are always grateful for the friendly, timely & affordables service calls. Thank you for making this part of home maintenance fun!

Ma
Review №8

Precision Door Service repaired our garage door this morning. Ron was prompt, courteous, and professional. He used quality replacement parts and even made an extra trip back to the shop to replace the rubber strip on the bottom of the door. This really completed the job properly. We are very pleased with his work and would recommend him without reservation.

Ju
Review №9

Ron Kull was coming to see our old, terribly heavy garage door. One spring out of 4 was broke and cant be opened. It couldnt be fixed even though he tried hard and opened it. But he explained details nicely. I think the cost for door service is also reasonable.

Ka
Review №10

I am extremely pleased with their service and team. I had a new garage door installed. They are very professional, gave a free initial quote, and listened to all my questions and answered them completely. They were always on time, sent me info as to when to expect them and who was coming. They cleaned up very well. No mess at all. Would definitely use them again. Mark did my install and was wonderful. I highly recommend this company. My house looks fantastic!

JJ
Review №11

Great experience! Precision was on time and kept in good contact. The technician, Z, did a thorough job with the springs replacement and then some general door maintenance. Highly recommend!

Gr
Review №12

Ron is the best! 2nd time hes come out to our house to help me with a problem. Knowledgeable, personable and understanding. He knows what hes talking about. Pleasure to do business with this company.

Co
Review №13

Felix came to our house on short notice. Before he showed up, I received a personal phone call from him telling me of his arrival. I then received a very professional text message from him explaining who he is and what he does. He assessed the job that was to be done told me exactly what he was going to do and then proceed to take care of our garage door needs in a very quick and professional manner. He did such an amazing job and we couldnt have expected anything more. We would absolutely recommend Felix to all of our friends neighbours and family if ever they have any issues with their garage doors he is truly amazing thank you so much Alex we really appreciate your help.The Josephson family.

No
Review №14

Excellent service. They call before they arrive so you know they are on their way, friendly when they arrive and very thorough on inspecting not only problem, but also checking all components of your garage door system/door. Felix was great to chat with while he worked and showed me what was causing the issue

Sc
Review №15

These guys are awesome! I needed a spring repaired. Called them at 9:45am and they had a tech at our house at 10:40am. The tech communicated well, was friendly and worked hard.

Jo
Review №16

Ron was a pleasure to work with. He was on time, did a great job, and the price was fair. I would definitely recommend his company, Precision Door Service. If I have another issue with my garage door, he will be the first call I make.

Sa
Review №17

When my garage door cable snapped on April 21 (a very cold and snowy day), Precision came out within 2 hours of my calling. The other companies I called couldn’t send anyone until late the next day. Precision had two emergency time slots available for me to choose from. Chris, the technician, was courteous, professional and worked quickly; he replaced the cables, tracks and rollers took in about 1.5 hours.While this visit was a bit pricey due to being an emergency, I have no doubt that I got my money’s worth! The door runs smoothly and more quietly than before. I’m very satisfied with the work done by Chris and Precision Garage Door Company!

De
Review №18

Wonderful experience! Dave was prompt, courteous and very knowledgeable. Despite my old garage door, he was able to replace a few pulleys and re-attach the metal bar so the door could be used safely.He was then able to give me a reasonable quote for a replacement door installation that I can schedule later.I would highly recommend Precision Door to anyone looking for excellent service and quality work!

Er
Review №19

Great service. Super nice and quick emergency appointments.

La
Review №20

Did a repair job for us today - given cost prior to starting. Quick, efficient and very satisfactory repair. Explained warranty details before leaving. I have used Precisions services in the past, and will continue to do so. Highly recommend this company

Am
Review №21

Great service. Came on the day I called, right on time, friendly, conscientious, and did the repair efficiently at a fair price. Mark Sherman was the technician. Highly recommend.

St
Review №22

Outstanding quick clean precision at its Best. 2 thumbs up to Chris the tech, and Great shout out to the owner well done

Ca
Review №23

The torsion springs snapped on my garage door. I called Precision Door because of a recommendation from a friend. They got me an appointment in a couple of days. Ron the owner came out to service my door himself. He was on time and completed the job quickly. Ron explained everything to me very thoroughly. Besides being a great technician, Room has a great personality. I will definitely recommend and call them again.

Jo
Review №24

Excellent service. Precision Door made an emergency service appointment the same day I called. Fixed all issues with the garage door. Very professional service. Would highly recommend Precision Door.

Za
Review №25

Felix was really helpful. He fixed the door in less than five minutes at no charge! Thanks man🙏

Ka
Review №26

I called on a Saturday to get a quote on a new garage door opener, and Precision sent a technician the very next day to look over my setup. He arrived on time, was very knowledgeable about different options, and even did the install on the same day, all in 15-degree weather! I’m very happy with the quality of work and the installed product. Great experience!

Da
Review №27

A plus service. Quick friendly reliable service. You can’t go wrong.

Se
Review №28

They show up on time, provide excellent service, and quickly get your garage door operational again.

As
Review №29

We were having issues with a track on one side of our door.I called and was scheduled for the following day. I received a call from Mark the day of service saying he would be to my house in 30 minutes.Mark was right on time and was extremely helpful and fixed the track very quickly.I would highly recommend them.

Ed
Review №30

Absolutely the best. Prompt. Great communication with pictures and bios of the tech. Called about a new door on Sunday. Had an estimate on Monday and a new door by Wednesday morning. Have used Precision in the past for a door 25 years ago and openers. Won’t use anyone else.

Ji
Review №31

Terrific customer service. Felix, Dave and Mark were great to work with. The installation was done correctly and at a very fair price. Thank you again.

Le
Review №32

Mark and Josh did a wonderful job fixing my rail. I knew something was broken but didnt know what. They were very knowledgeable and explained the garage door opener was fine but the rail was bad. They were able to replace it quickly & efficiently. Josh gave me a great education on how to maintain the whole garage door system that I never knew about. Fair prices and honest.

Do
Review №33

I was very pleased with the service we received . The technician was on time at the beginning of the 2hr. window and was very friendly and knowledgeable . He completed the job in a reasonable amount of time and answered all my questions with professionalism .

Je
Review №34

Ron was awesome! I would not go anywhere else. 100% recommend!!!

Da
Review №35

Precision was prompt, knowledgeable, and very friendly. My technician Felix determined the problem on my first door quickly and had it fixed and running smoothly in no time. As a precautionary measure, I had him look at my second door as well. He told me that it was still good and provided me recommendations to help further its life. He didnt try to up-sell me on parts replacement when not warranted.Great company and would definitely recommend them!

Ca
Review №36

Great experience after an accident where I backed into our garage door, Ron came over quickly and assessed the damage expertly and with care. He was 100% knowledgeable, clear, and helped us order a replacement door (and close the existing one) in under an hour - highly recommend their service and support!

Jo
Review №37

We had Precision Door Service do work for us recently and they did an excellent job. They were extremely responsive. It was one of the rare consumer experiences these days where they met all expectations. I would highly recommend using them.

CE
Review №38

Great job from start to finish. Highly recommended.

Mi
Review №39

We can always rely on Precision for quality work and service . Plus the techs are well trained and respectful. Another great job. Thank you !

J.
Review №40

Polite and professional! Very happy with Precision.

Th
Review №41

I was very impressed with Chris. He was experienced, kind and professional. And he was fast! I highly recommend Precision

Al
Review №42

Ron, the owner, absolutely does business the right way. When we called with a problem with our garage door, the company offered to come the same night as an emergency service or the next day (on a Saturday) as a regular service. Ron was able to come hours ahead of scheduled time (called us and sent a text announcing his arrival, it included his short bio and a photo). Once he arrived, I actually remembered another great experience that I had with him 10 years ago when the company installed our garage door opener. He identified the issue and fixed it on the spot and even performed maintenance on our door. He went above and beyond. We are very grateful and will absolutely use the company again and recommend to others. Thank you!!!

Ju
Review №43

The owner of Precision Garage Doorcame to our house to service the garage doorthat would not open. He was rude to my husband and myself, scolded us for having an enclosed ceiling and refused to attempt to fix the garage door due to the danger he claimed it would involve. He yelled at my husband who attempted to help him by getting up into the attic area when he did not understand what “pin” to pull. The owner did fix a cable that was broken so that we could manually open and close the door and did not charge us which is the only reason I gave him a 2 star.We called Felluca Garage Door the next day and a friendly and kind young man fixed it in 20 minutes. I would never recommend Precision Garage Door to a friend.

Ti
Review №44

Precision was great from start to finish. My initial contact on the phone was helpful and courteous, he even stated he appreciated me.Our technician Chris was extremely helpful and did excellent work. He provided us with fast friendly service. I also appreciated the fact that he called when he was on his way, I was also sent a text message with his picture. As a female, this is huge, because then I knew whom to expect.Hands down great from start to finish, we will use again and others should use them as well. Definitely recommend.

La
Review №45

Reliable, excellent service. Have had work done twice in last seven years and highly recommend Ron Kull and his company, Precision.

Pa
Review №46

What a pleasant surprise. Sunday afternoon 5 days before we have to move out of town. Garage door not working. Discovered Precision Door was open. Ron came out that evening. Of course, when he got here the door worked fine. Probably fickle sensors. No charge for a Sunday evening call! You have got to be kidding! I would recommend them to anyone.

Sa
Review №47

I would like to thank Ron and the contact that made the appointment for our garage door repair, Ron was very friendly, courteous and professional repairing our garage door, Precision Door Service came out the same day for the repair, thanks again Ron for your skills and expertise for a job well done .

Sc
Review №48

Called at 4 PM they came at 5 PM for a extra charge well worth it. Very professional will use again to install a new garage door opener

St
Review №49

Very proffesional and thorough. Did safety check on garage door, lubricated, and did a Minor repair. Installed new key pad and calibrated a new remote. I was very pleased

J
Review №50

Quick response and great service...

Pe
Review №51

On time and very professional. I had a very serious problem and it was fixed in no time at all. I will highly recommend this service.

Sh
Review №52

The owner came for my service call this time, he was friendly, knowledgeable and made every effort to save me money with a broken wall control (I broke it removing it). He could have easily told me to replace the whole system, but gave me good advice, and ran new wire to where the switch was and told me to order a new one and try it. He was very thorough and totally customer oriented. They also installed my existing garage door itself when I backed into my door with the hatch open accidentally and destroyed it. They are my go to for all garage door work, and would go nowhere else, truly a great business.

Jo
Review №53

Ron did a great job! This is the second repair he has done for me over the years and I highly recommend him.

Ti
Review №54

Very polite and alot of knowledge and information. And very prompt. Thank you

Da
Review №55

Great service, prompt response when I called for the initial quote. Install was within 2 days of quotes and the installation was perfect. Highly recommend.

Dr
Review №56

Great service every time!Ive used Precision Door Service twice since purchasing a house 5 years ago. The first was a tune-up for my door and the 2nd was for a new lift master unit because the previous was over 20 years old. Chris and Ron were very professional, knowledgeable and gave me options, which I appreciated. They were not pushy at all and allowed me to only purchase the unit instead of upselling me on the door and unit. When it is time to purchase a new door Precision will be my call.Honest, punctual, great service and 5 stars!

Ce
Review №57

Quick response time for scheduling appointment. Mike showed up earlier than anticipated and completed the repair in under and hour. Highly recommend.

Na
Review №58

They were prompt and courteous and knowledgeable. This is our second time using this company and I would highly recommend.

Di
Review №59

Ron came to my house to do an estimate for some new openers on my garage. I told him what I was looking for and he was able to identify several units that fit my needs. He inspected what I already had and offered to do some repairs as well, but didn’t try to push anything I didn’t need on me. The estimate for the units, installation and repairs was reasonable so I picked an instillation date right on the spot. Ron was professional and friendly. Thanks, Ron!

Na
Review №60

I am sorry to have wasted my time with Precision. I made an appointment and Ron came over. He stood by the door and said he was here before to give an estimate and my wife threw him out. I tried to explain to him that my wife is not such a person. Generally, she wouldn’t deal with contractors who come to fix things, and even if she does, she WOULD NEVER throw anyone out. In any case, he stood there and said he doesn’t want to work on the door. And it turns out that he is the owner of the company!!!His recollection is incorrect. His attitude is wrong. He wasn’t able to give any detail of when and why this alleged incident took place.When someone is so sure of his own reality, a reality that he has made up in his own mind and he has no proof or evidence to back it up with, and he is responsible for a company, one can only feel sorry for him.

Br
Review №61

Excellent customer service and highly recommended! Ron arrived on-time and ready to roll in the diagnosis of my aging, creaking garage door. Thought I’d need a new one but turns out some new cables and a little adjusting made it like new! Thanks, Ron! I’ve got a garage door guy for life!

St
Review №62

Good very conversational tech who obviously knew what he was doing and didnt mind my watching him do it. New opener wasnt cheap but the install was a lot more surgery than I anticipated and my old flakey, noisy and annoyingly unreliable opener is now smooth, quiet and better installed than the Home Depot model the previous owner had installed.

Go
Review №63

DONT ORDER GARAGE DOORS FROM Precision DOORS! I have waited over 3 months for a garage door. Now 2 weeks from installation date they called and said it was delayed. I asked for a time frame and they can not give me one. I asked the sales person for his direct number so I could have time to decide and he said call the call center. THIS IS UNACCEPTABLE. HE COULD HAVE JUST GIVEN ME HIS DIRECT NUMBER, MY TIME IS IMPORTANT JUST AS HIS TIME IS IMPORTANT.

do
Review №64

I’ve always found Precision to be prompt and professional. They are a reliably honest and conscientious organization. I recommend them without reservation.

Ma
Review №65

Felix Coriano was great; he was prompt, professional and knowledgeable.

Ji
Review №66

Prompt, Thorough, Left us spotless, completely professional, price fair

Da
Review №67

These guys are AWESOME. Unbelievable, I was able to do an online chat appointment on Saturday night at 11:30PM, Ron called me at 8am Sunday and it was fixed after he showed up by 11am. Cannot say enough good about this company and Ron the owner. Super personable and very efficient. Dont listen to the people with the low end reviews, look at how many 5 star reviews they have, these guys are the place to go.

Za
Review №68

Dave was timely, knowledgeable, and efficient. Couldnt have expected a better start to a day. Thank you much

De
Review №69

Came out quickly and fixed the door right away. Reasonably priced and no BS. Highly recommend.

De
Review №70

I called to get an appointment for a repair, and the receptionist said she’d relay the problem on the repair folks. Dave called the same day and said he’d stop by the next day. He came by, fixed everything, and did it a week and a half before the appointment would have happened. So, with repairs and replacing our door and replacing our opener, we have now had 3 great experiences with Precision.We recommend them to everyone!

Ro
Review №71

Ron the technician, was on time (rare in my experiences with contractors) he called and texted prior to arrival. He had the parts and replaced the broken torsion spring and spring support bracket/bearing. I requested the end plate bearings be replaced which he did. In an hour or so everything was together and working as it should. The price to have a professional do his thing was fair. I had looked into doing the job myself and shipping at Christmas was a hassle. After seeing what he had to do I’m sure it would’ve been hours of fiddling in twenty degrees! Thanks Ron and happy New Year!

Er
Review №72

Great friendly service.

Er
Review №73

Mark was very courteous and professional, job was completed fast and pricing was fair.

Re
Review №74

The team was timely, explained in detail the problem and the fix. Ron came out himself and told us what to avoid so we wouldn’t waste money. Great service and locally owned business!

Su
Review №75

Very happy they have emergency appointments. Technician was very kind, quick, never trying to sell me more than I absolutely needed. Will use them again if I need garage door service for sure.

Ma
Review №76

My technician, Ron Kull, arrived on time, knew exactly what to do and had my garage doors working better than they have since i bought the house in an hour. Im very thankful he could help

Be
Review №77

Fantastic job by Felix. Dealing with the company itself has proven difficult, but the end result is great.

Ro
Review №78

My garage door spring had snapped and locked our cars inside garage. I called Precision and they (Ron, the owner actually came to fix) had a call out and were in my driveway within an hour. Great service.

St
Review №79

Owner operated, fast service, good pricing. I highly recommend this guy.

Mi
Review №80

Very efficient! Dave is a very nice guy and knowledgeable! I would of gave 5 ⭐️ but they sent the trainy over by himself for an install which is fine he was just ok no people skill at all, came in with no mask on, and didn’t wash his hands after using the bathroom!

ji
Review №81

Great service. Thank you Ron

Ka
Review №82

I contacted Precision Door because my old garage door opener wasn’t closing completely and I needed it to be adjusted. Well, it was an old Genie original to the house and the job just wasn’t cutting it. So since Chris was already here, I decided to have him install a new belt driven opener. Love it! So quiet and smooth. Bonus I also got an outside touch pad. Love that too! So happy with my decision both for the opener and my choice of Precision Door. Chris was the best technician. Professional, friendly and efficient.

Ca
Review №83

Excellent customer service and work ethic! I had my garage door spring replaced then a few weeks later needed a follow up visit for a noise I was hearing. The company owner came right out the next day and added a lubricant which eliminated the noise I was hearing at no charge. I would highly recommend this company for any garage door needs!

Ki
Review №84

Ron was awesome and went above and beyond!!! I needed new remotes and the onlyone I had to be able to sync was with my son at his job!!! Ron went there to complete the job!!! He did not have to do that!!! 👍

Aa
Review №85

Great communication, great staff, great service!Fast and efficient too!

Da
Review №86

We called when our Door no longer was going all the way up. It would go up 3 inches and then just drop. A Few months prior I changed out my broken springs on my own. Come to find out I had purchased the wrong springs from Amazon. Ron showed up on time and with in 1 hour he had replaced the springs with the correct springs. My garage door has never worked as well as it does now. Great Service! Will call them again!

Su
Review №87

Amazing company, great staff, great prices. They werent pushy and just fixed my cable, and gave me a free quote for eventual replacement that was thousands less than I thought it would be. Could not recommend them highly enough.

Je
Review №88

Excellent service once again! Prompt, professional and courteous staff. Precision takes the time to ensure quality work. I’m very happy with the outcome!

li
Review №89

Third time using this company. They are on time and very professional. I will use them again!

Ge
Review №90

Thanks for the great service and honesty! We will be the company we call with any future needs as well!!Best regards!

Te
Review №91

Technician replaced broken spring. Was courteous and attentive to the situation. Made repairs in a timely fashion. Would definitely call again for service.

Sh
Review №92

Garage opener was only a couple years old before springs broke. Charges were $350 way too much

Wi
Review №93

Very pleased with the quick and efficient service. Technician Chris was very friendly, explained everything and went about his work in a professional manner. I would recommend this company highly.

Mi
Review №94

From the initial contact to the at-home estimate to the finished install, everything went smooth and the service was excellent. Quality work, super nice people and overall great experience. I highly recommend!

Bi
Review №95

Great service. On time and very professional. I would strongly recommend their services and wouldn’t think of calling anyone else.

To
Review №96

Excellent service! Ron was here within 45 minutes of calling and gave me all my options and what each would cost. Repair looks great, good price and overall a great experience.

Sh
Review №97

I am very impressed with this company, from making the initial appointment to finishing the job. Mark Sherman called ahead to give an arrival estimate, and arrived on time. Serviceman Mark was very informative and friendly, even willing to share a few jokes about the Buffalo Bills vs the Green Bay Packers!!Mark thoroughly checked out our door and our opener. He explained that our spring had broken in two and was unable to lift the door. He suggested going to 2 springs in order to give the door a stronger, more even lift. I decided to go with this option.Mark also greased all joints and rollers, explaining everything he was doing. Operating the door is much smoother and quieter now. All work was done on the same day, at a very reasonable price. I would recommend Precision Door Service to any of my family and friends.Shari L. Lewis Greece NY

Ta
Review №98

I had a free estimate done by the owner Ron this weekend, and I was incredibly impressed. The fact that the owner was out for a free estimate at 8 am on a Saturday says a lot about the business as a whole. Ron was very informative and helpful during this estimate, and he definitely earned my business for all future garage door needs!

Ja
Review №99

Great company, and fair price.

ba
Review №100

My spring broke on Sunday. I called Precisuon doors at 8 am when they opened and Ron came right out and I could not be more happier. Ron did a outstanding job and the price was very reasonable. I would highly recommend them. I would give them more then 5 stars if they had more and I felt very comfortable with the whole process. Thank you

Information
33 Photos
100 Comments
4.8 Rating
  • Address:650 Mile Crossing Blvd, Rochester, NY 14624, United States
  • Site:https://garagedoorsrochester.com/
  • Phone:+1 585-223-8960
Categories
  • Garage door supplier
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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