After our tire blew out on 77 & we received some AMAZING service from Mr. Rowe with SCDOT, he recommended Discount Tire to get a replacement (cant drive 4 hours on a spareπ) Tried SAMS 1st since we bought tire from there...none in stock. BUT Discount Auto saved the day!!! Excellent service from Rob & Drew...AND DT offers MILITARY DISCOUNT! Hooah! I really felt appreciated & valued as a customer todayβ€. Discount TireππΌππΌππΌ.
Always a good experience. Best prices and service around. My wife and I buy all of our tires here.
Staff is always courteous and pleasant. Been a customer for years, never a bad experience yet.
Very professional and polite staff. Got a great deal on some very good tires. They completed the job before the estimated time. I am very satisfied with the service they provided. I would highly recommend them to anyone.
I had a great experience at this discount tire and everything went well and they were accommodating with my older rims and were able to give me great advice. I recommend this discount tire location!
It is very slow. I have been waiting for over 2 hours and they still havent started on changing my tires. I spoke with a customer when I arrived and he told me he had been waiting over 2 hours to get a nail pulled out of a tire. I should have let Rock hill Toyota put them on when I had the oil changed. Discount tire is using only two bays to do a 4 tire install. They are more interested in selling tires than they are getting customers in and out. This was my first time and differently my last. Three hours to get tires changed and counting. I was told at11:30 I had 6 0customes in front of me so it has taken 3 p to wait on three people. They take you as they want to. Read the reviews before picking this place.
Went in for the life time balance paid for it dearing the service they found bent rim on the inside of rim. Having a hard time balancing tires have balancing bead in them worked with tires for over an hour .manager was not happy with balancing . Did the best they could with w considering the problem. Gave a full refund. They were very nice and helpful Thanks to all staff involved.
My company and whole family uses them and have for years. Weβve literally have spent thousands of dollars with them over at least a decade and they never disappoint. They have an unlimited selection very competitive prices and excellent customer service. Anthony the manager is an awesome and is always eager to jump to it. He runs a tight ship and always stands behind his crew. We have used them for years. Anthony and his crew always takes excellent care of us and weβd highly recommend. Iβm even comfortable sending my wife ;-). They are honest dependable and prompt!
Never have I had a bad experience there in the years weve done business with these guys. Customer service is outstanding.
These guys have been my go-to for a number of years. From fixing flats to just wanting an upgrade, theyre extremely professional and reasonably priced. Theyll openly discuss coupons or other deals that could help you out. Its worth calling ahead and scheduling an appointment during their busy hours.
They do excellent work. They give great service. The only downside is the wait. Be prepared. It is going to happen.
We were on our way home to Georgia from buying a boat in South Carolina. One of the trailer tires blew out. They were all very old tires. We found this store and a young man named Keith got us 2 new tires and quickly changed them so we could get back on the road for our 4 hour trip home. He was very accommodating and greatly helped us in a very stressful situation.
Terrific customer service and reasonable prjces
Told us it would take ab an hr and it was done in ab 20 mins! Wonderful service! Def recommend this place!
Fast, professional, and exceptionally friendly service. Highly recommend!
I want to thank the staff at Discount Tire Co. in the city of Rock Hill, off Dave Lyle Boulevard for their 5-star service and getting my car checked out for a nail in the tire and fixing it at no charge! I really appreciate the service from start to finish, thank you!
Robert was as nice as he could be & had impeccable customer service skills. However, I was there before 11:30am as a walk-in & the wait time just to have 1 tire plugged was 3hrs.. I had to go somewhere else because I was already missing part of my workday to have this tire fixed & waiting that long I would have missed my entire shift
Friendly service. Gentleman checked all the air and my tires for damage. Very nice.
Awesome place, the young man that worked on my car, chance great guy.
These guys are great. Drew helped me find a replacement tire until I was able to get a permanent tire from my job. 5 star customer service
Want to thank Justin, Thomas, Russel, Kelso, and the guys. They jumped on my RV like a pit crew. Inner rear tire had a belt let go and was not far from a blow out. These guys worked me into there busy schedule and replaced 2 tires and balanced the rest. Iβm traveling for work and couldnβt afford any problems. These guys were great. I couldnβt be more satisfied and they really showed courtesy and professionalism.5 stars guys, and THANKS !!!
This was my first time at discount tire. Excellent customer service. Price was less than expected after over the phone quote. Took less time than expected. I will be recommending discount tire to everyone. π
My daughters dad referred me here after my tire caught a flat from a nail. Alex was very helpful and personable over the phone with my questions, Keith was super informative about how the repair process works and he was sure to tell my 2 year old Happy Holidays and Liv was the bomb with her cheerful personality. This will be my go-to for all of my tire needs in the future! Also...they did a courtesy air check on the remaining tires! Yβall rock! Thanks again!
Kelso and Keith were really helpful. They replaced my tire within an hour.
We had a blowout on a road trip, and this shop took great care of us. They were kind and quick to get the tire replaced so we could be on our way.
Iβve always used Discount Tire for all of my vehicles. I moved to Rock Hill 2 years ago and had to buy tires for one vehicle and get a repair done on my other vehicles. Their service is always friendly and they strive to get with you as fast as possible even though they are always busy. They work long hours yet their customer service doesnβt appear to suffer. Iβve dealt with Justin on several occasions and heβs always patient and helpful. Iβll always use Discount Tire as long as they keep the same service level they currently have and recommend them to everyone.
The customer is always pleasant.
Great customer service!! They stayed an hour past closing so i could pick my tire up!! Awesome place!!
I m giving them 5 because the service was great! Anthony the manager very professional. But even with an appointment 1 hr for balance and rotation. Be prepared to wait.
Thank you discount tires for you above and beyond customer service. Robert Sparacino has gone above his job. He was very patient and understanding through my whole experience with this. His customer service is out of this world amazing, i couldnt ask for a better experience. Thanks Robert, for everything!!
Great customer service..I came in to ask about lowering my suspension on my wifes 2015 chevy tahoe. Drew went over and beyond to help me understand what I would need to get it done. He gave me a great recommendation to another shop that specializes in what Im looking for..ππΎπ―.. Now, even though I didnt spend a dime that day. I will definitely be back to see him. In my book, Drew is the man! π―π₯
Dedicated to customer service. Alex and Anthony are the best manager and assistant managers there are. Fast work! And done well. Love the text message option to let you know your car is ready for pickup. Disclaimer: I bought my tires from Tire Rack so i cannot speak or rate their products or current tires being sold.
Very friendly staff. Quick tire rotation.
My family and I were headed to North Carolina from Georgia for a funeral today. We had a flat on I77 north and had AAA change the tire for us. Because the tire was a donut we were afraid to drive all the way in so we stopped at Discount Tire in Rock Hill, SC. When we arrived, I explained to the gentleman(cant remember his name but extremely nice!) of our situation and asked if they could help us quickly. He helped me pick out a reasonably priced tire, without trying to sell me what I didnt want, and got the process started. They had us in and out within 20 minutes! Extremely impressed with their service! People in Rock Hill are lucky to have a quality, top notch service provider in the Discount Tire professionals! Kudos!!
We have been loyal customers for almost ten years and we have always been treated with the utmost respect and never pressured into spending more money than necessary. They go above and beyond to be sure all customers leave completely satisfied.
Helpful, not cheap, but very professional
Drew provided excellent service and got me back on the road in no time with 4 brand new tires.Will definitely be back.
This was my first visit and they definitely have a new lifelong customer. Their website and customer service are fantastic. I was able to purchase tires and set up an appointment all online. I did a drop off appt and the employee said it would be ready within the hour. I showed up 30 minutes later and it was already finished. I would definitely recommend. Such a smooth experience from start to finish!
I just bought a whole new set of tires about a month ago and it was fairly priced, quick and everyone was nice and explained things to me so I could better understand everything. Fast forward to today, I caught a nail in one of my tires and they are fixing it for free! It says on the website that they close at 6 but they are accommodating people who need to get it done today. I heard they were staying open late just to finish the jobs. I respect their work ethic and their h
First things first. Make an appointment. Like any walk-in service, you will be waiting on a busy day. The service here is top notch and Mike runs the show like a pro. It was incredibly busy, with phones ringing off the hook, but Mike just stays calm and cool and gets the job done is a personable and friendly way. All staff I came in contact with was friendly and professional and practicing Covid procedures, which I appreciate. I have no complaints here and will definitely return.
Dont bother asking for help with any off-road tires they have no knowledge of those! Girl up front was very friendly and tried to be as helpful as possible but her manager obviously knows nothing about off-road tires...
Always a five star experience at Discount Tire in Rock Hill. Had same good prices and service at Nolansville store in Nashville. They do what they say and dont waste your time. Not your average discount store.
Nice service and they got us in and out.
Great place to deal with, fast and friendly service . Always feel like I get the best price .
Waiting for 2 and 1/2 hours and still didnt get any work done
Blew a tire on my way to work & these guys were great at getting me back on the road!!
Great service friendly employees
My husband and I want to thank Anthony for his professionalism and empathy when we brought in a 6 month old run flat tire with a nail in it. He and his team were prompt in diagnosing the problem and happily they were able to patch the tire and not have to replace it. We were on our way in a very short time.Thank you, Anthony and team.
They have good prices and service, just always very busy.
Overall the experience was good. They price matched the cost of my tires when I found a lower price elsewhere. Installation only took about 30 mins, once they started. They fixed the improper balancing / alignment the next day when I walked in. You SHOULD make an appointment to be seen in a timely manner, as they are very busy. Their phones rang nonstop while I was there. I took 1 star off for 2 reasons - 1. When I called (on a Monday) to order the tires, I specifically said I couldnt come in for installation until Friday or Saturday. They said ok, and they would call when the tires came in and set appt then. On Thursday I called because I hadnt heard from them. Apparently my tires had come in, and they had set an appt for Wed ... but never called me about tires or appt. 2. The balance / alignment was WAY off for one tire after installation, which caused me to have to come back the next day. They really need to hire more people though, even if just someone to answer phones.
Talk to Drew at Discount tire! He will take good care of you! When you buy tires there you will be getting a good deal and they will have you in and out quickly!
I came in with a flat tire and groceries in my car from just leaving the store. They offered to put my necessary groceries in their refrigerator. They changed my flat free of charge. My spare was not usable so they loaned me a good tire and asked me to bring it back when I got my new tire from Toyota. I have a warranty with Toyota. These guys at Discount Tire were so kind and went the extra mile to help me in my time of need. All of my refrigerated items could have been ruined if it wasnt for these guys. Thank you ever so much.
They have good prices good service Ive never had a problem with them Definitely recommend them to people
Great place to spend a few hours
I cant say enough good things about Anthony and his team at Discount Tire in Rock Hill SC. Always polite and prompt, i came in with a 9:30 appointment to have new wheels and tires installed on my 2015 Hyundai Sonata Sport, i was met at the door by Alex, he was very through on pricing and details on timing of arrival for the wheels and tires i ordered, then i came in today and had them in stalled and was in and out in LESS than the quoted time! Great job guys!!! Everything is great, the car looks awesome! Canβt thank Anthony and Alex enough!!! Keep up the great work!!
Excellent service.
Awesome service was amazing that they were willing to patch a tire for free.
Great customer service, great price and a great experience. My first time there and God willing, it wont be my last.
I made an appt for tire rotation and arrived 20 minutes early. Even though there was some confusion as to when the vehicle would be ready at first, they got me right in and out in no time. Even repaired a nail in a tire that I hadnt noticed. It was great!!
To much up sell. Tire not in stock. Really? Wanted 2, tried to sell me 4.
It was wonderful! I had an appt at 1:30 and they were done by 2:30. Very professional and efficient! Plus the agent found me 2 discounts for my purchase. Will def recommend anyone to them. Thank you again!
This franchise overall is top notch with very few exceptions.
The rock hill location did not have the exact tires I required. That was not their fault since they are so popular. But they were courteous and fast when I needed to be taken care of first thing so I could be in the ministry to uplift and encourage others by 9:30 am. Discount Tires took care of my 2 new front tires quickly and efficiently which was much appreciated. They also provided free bottled water while I waited and asked if there was any questions before I left. Thank you Discount Tires for your courteous, respectful and competent staff with quick service.
Great customer service, friendly and quick
Awesome staff. Great service. Have my whole family going.
Came into the store at 2:30 and did not get done till after 5:00 ... Just for a tire rotation and balance. Very slow customer service unless you are buying tires. I asked why is it taking so long and I was told we schedule every 15 minutes thats why people are going before you. I have brought all my cars here but this really lost it for me.
I just want to give Drew from this store a huge Thank You! Me and my 17 yr old son were driving to rock hill when it sounded like his front end was about to fall off. We pulled in to discount tire right @ 6 closing time. Drew asked us what was wrong and upon inspection of my sons car he noticed we were missing 3/5 of his lug nuts. It was a vey dangerous situation and we couldve been killed. Drew was our hero, fixed his car and didnt even charge us a penny. He was just concerned for our safety. I have several vehicles and will be buying all of my tires from Rock Hill Discount Tire from now on. Thanks again Drew!!!
I had an appointment and was able to get in and out with great timing! Customer service was great as well!!
Quick and Very helpful. Not out to just try and get the most money. Actually, tries to get you what you need for a price that doesnt kill your budget.
Not the best experience to start but finished well overall. Website is nice and easy to use. Lots of selection and good information such as reviews. I had two installation appointments canceled waiting for the tires to arrive so I would suggest calling before your appointment if you order online. The manager Anthony, Alex and Justin were all very professional and helpful. Anthony was quick to follow up on my complaint and handled it very well. I will return to get tires from here again.
All the guys are super nice
Been dealing with Chris and Justin on lining up a visit to get tires replaced on 2017 Sorento. Been buying my tires here for 6-7 years now because of the outstanding service Discount Tire locations provide and the good people they hire and Dave Lyle store is no exception. I dont shop anywhere else. Great communication by these guys making sure they had received the tires and I had an appointment for installing.
They are slow slow and more slow. 3hrs 20min to get my tire replaced.
Justin was very polite and helpful when making my appointment. He was just as pleasant in person. The guys in the bay got me in before my appointment time and performed their job quickly. Thanks to all at Dave Lyle Blvd location. You guys made my day.
Staff is always pleasant and professional. They never make me feel like I dont know what they are talking about (even if sometimes I really dont!) They are extremely thorough without piling on the charges. I highly recommend Rock Hill Discount TIre!
Always professional and timely. Great service every time.
Quick and professional service. I can truly say that they are the benchmark of customer service and quality.
I had a very pleasant experience. I came in with low expectations. I had a slow leak in one of my tires. I usually go to Nation Tire and Battery. The store closed down. So I went to Discount Tire, the name was a bit off putting. I expected to pay money to get my tire repaired and perhaps even told I needed to replace my tire due to shady business practice that is common in vehicle shops. The walk through of why a tire needs to be replaced vs repaired was a great part of my experience and education. I did not expect to walk away from the place without spending at least $100. My car came back around and the service person came in and told me they pulled a nail out of my tire and fixed it. I asked him what I owed. He told me they dont charge for flats. I was flabbergasted. I had not even purchased the tire from Discount Tire. I will definitely return to this business for any further tire needs and you guys have an awesome business plan in place. Thank you for your service.
Got in without an appointment right before 5:00 to have four brand new tires put on, and was out of there about a quarter till 6:00.... Very professional job done, very quickly, and with pleasant staff.
Came to this location about a month ago and paid for a brand new set of tires to be put on my car. Waited patiently for almost 2hrs to have my tires put on and noticed that they were closing up to go home. Asked one of the guys if they planned on putting my tires on today. Said they didnt realize that I had not been taken of. Came back today to have my tires balanced and rotated with an appointment scheduled and noticed that I was forgotten about again after 3 other cars were seen before I was. Was told there was a glitch in the system. Come on Discount Tire. You guys need to get it together if Im going to continue doing business with you. Smdh!
Have been using them for years always fun friendly and fast
Best tire store around. Great customer service. Good tires at low prices. I have bought 7 sets of tires from here for 5 different cars. Never got a bad tire.
I give Discount Tire 5 πs...Service was fast and smooth sailing
Tried three other locations including the Nissan dealership. Neither had the tire I needed for a 2019 Nissan Titan nor were they able to patch the tire that had a nail in it. Discount had the tire I needed but was able to patch the tire and save me money instead of buying a new one. The patch was free of charge. The tech and Rep were professional and informative. I am a first time customer. They have my business from now on.
I purchased a set of tires for my Ford Escort in October 2018. The installation went very smoothly and I was happy with the tires. Two months ago I traded my Escort for a Hyundai Tucson (love it!) and recently noted that the rear driver side tire was losing air. I brought the car in to Discount Tire to get the leaky tire looked at. I was guessing a repair would be 425-$50. Nope! It was FREE! Where do you find that kind of service in this day and age? I cant say enough in praise of this store, and the Rock Hill staff are all stellar! WTG folks! Im a forever customer.
This place is the best for tires! Great service! In and out in 45 min. with four new tires! Fast, efficient, and friendly!
Always friendly and professional. Great deals on tires.
These tire guys are top notch. Drew is the man!
Amazing service. Very honest, donβt nickel and dime you for stuff that should be free. Especially how mechanics notoriously try to get over on women. I love this place! Thank you.
Horrible. Wouldnt fix my tire. Discriminating
3 hour wait for 2 tires I think discount is the wrong name been going there years and the prices are more for tires than a local auto dealership I pick up two tires for a friend and made my decision to buy my truck tires at the auto dealership
Outstanding Customer Service! One of the last businesses left who treat customers as they should, as customers!If you run a business and want an example of how it should be ran, visit a Discount Tire. They should be offering training courses.