I went to this store since other auto NTB advised to change all six coils but they said one ignition coil which had issue needs to first for $145 dollars. Precision manager gave estimate and said whichever ignition I told them to fix they will perform the work. It is my oversight couldn’t see the estimate properly and went ahead with the work. The ignition coil work which is front side and don’t take less than 10 minutes or lesser. They charged twice which is #284 dollars. One one done manager didn’t even come to me explained everything is good etc. later realized the reason she is hiding because of double charge. Please be careful before performing work here!!
Excellent service every time. Great technicians. Trustworthy management. No shinanigans at this shop. Ever. Ive been bringing cars to them for nearly a decade.
I am very happy with the job that was done on my car.Its running great and I love Precision Tune.
I love Precision Tune in Rock Hill. I thought that I needed an alignment and actually needed struts. They are great and honest people. I recommend them to my friends and family members all the time.
I can always count on the staff at this Precision Tune. They are always upfront and honest with us. They will not say something needs fixed if it doesnt.
I like Precision Tune. I went to get a signal light bulb. They come and explain what they had to do before they put the bulb in. I thought that was good. I would recommend they to another.
Mike and the rest of the people were gery nice and helpful and thanks for fixing are brakes on the Dodge journey again. 😀
Who ever did my oil change didn’t tighten my oil plug and the thing fell out...Resulting in all of my oil draining out and damaging my engine. So upset!! I may need a whole new engine after this.Edit: I am changing it from a 1 to a 3 star because the manager Brenda is FANTASTIC. She rectified the situation, paid for the repair (thank Jesus no engine damage) as well as covered the cost for the tow truck and even gave a credit for a car wash due to the smoke that entered the car when the oil leaked and burned. I am happy with how well they handled everything. Good management is everything!
Compliments all around for this team. I have always been satisfied with the work they performed and the costs seem reasonable to me. Sometimes it is really busy and you may wait a while but there are restaurants within walking distance. I highly recommend Precision Tune Auto Care in Rock Hill on Cherry Road !!!
Best place to have your car repaired. They NEVER offer repairs that you dont need. It is they only place I allow to touch my vehicles.
Thanks alot...The good thing about we didnt have to wait long and our truck drive so much better.
Just moved here 7mos ago, I went to Christian Brothers first who wanted to charge me over $700 for brakes on my 2011 Jeep! Someone recommended Precision to me and the cost was less than half!! Ive found my car doctor!! Friendly, accommodating and great prices Im sold.
Quick turn-around. Repair fixed issue. Always good, honest repairs
Friendly staff!! Always taking care of our vehicles!
Ive been coming here since 1996!!! Everyone is always friendly and helpful. They always fix my vehicles with care. I feel they really care for the safety of their customers cars as if it were their own!!!
This place actually goes for satisfying the customer..
Only Precision Tune Ive been to making people wait outside right now, understandably if its an overflow of people but when no one is around and when its pouring rain or burning hot out that is ridiculous! The lady (Lucy?) at desk did not say there was a wait time (no one was there). Waited for over an hour with no attention so went back in and was told by her whenever they finish working on two more cars sitting around. She was very unapologetic and just asked if I wanted to try another day. Left and got served immediately down the street. Doubt Ill be back after that.
Hands down the best automotive shop around. TRUST ME!!
Love this place Ms. Brenda
Courteous and professional
The manager here has been here for as long as I can remember. She started off as a technician and worked up the ladder the good olfashion way! Love her and this place. I would drive an hour to go just to her. I already drive 30 minutes. Compared to when I lived in Rock Hill
Was out of town on a camping trip and had a problem with the front drivers side brake smoking. Took truck in at 10:30 am and they had me back at the camp ground by noon. Great experience and very fair prices. Hats off for having a very well run, honest place to deal with. Would recommend them highly. Thanks Precision tune crew. GREAT JOB....
I have been dealing with this branch since 1991 and they have always been courteous and professional. Through 6 family vehicles they have provided excellent service. There have been times when they were too busy to perform my needed services, but that always confirmed for me that they did GREAT work and had more customers than any of their competition.Thanks for years of great service and trustworthy repairs.
Greatest mechanics in town. Always comparing them to others I find them the most reasonable and affordable to do business with. They are pricey but honest and do their best to keep you in a safe dependable vehicle. Two thumbs up.
Took my car in for the premium oil change service. When they were done they had found that I had 2 issues with my car. They gave me prices so I don’t get a shell shock. Great service
This place is great. Friendly and nice associates. They do great work at a reasonable price. I highly recommend checking with them for your next automotive need.
Excellent (as usual)
The people here are so nice! I was in and out in no time, and the conversation while waiting was very nice! I went into this thinking it was going to be a painful autocare experience, but it was absolutely painless! And the price was great too! Seriously, if you have an issue with your car, this place is the best!
I live in Charlotte NC and goes to Rock Hill SC for car service very good people.If you dont know whats wrong they will trust me best in town💙
Ive never had a bad experience here. In fact, quite the opposite.Everyone Ive encountered had genuinely been kind and friendly and theyll be honest about what you need to fix now and what can wait.Brenda and the staff are great and I would recommend paying them a visit if youre in the market for an honest and reasonable neighborhood mechanic.
It was wonderful and they were very helpful I cant complain took really good care of me with price point and service from the girl at the counter to the mechanic working on my car excellent work very impressed
This is my go to place for all my car care needs. They welcome you with smiles and in a warm matter. The prices here are very competitive, but they always have the better deals. From oil changes to engines these guys are the best ones to take care of your baby (automobile)
Ive been going to Precision Tune for 21 years. I refuse to go anywhere else. Ive been to a few other places in Rock Hill (no names due to being friends with these people,)and I went to Tire Kingdom in Charlotte due to location convenience for work. Tire Kingdom printed a long list of things that needed to be fixed. I wanted a second opinion and took it to Precision Tune. After checking my car, they came back and told me that I really only needed 2 or 3 things done. I knew then, that I had found the BEST mechanic shop. Honesty is important with any relationship!
Oil change top all fluids
Great service and no appointments needed
Quality, expert and speedy service. Prices very reasonable. Excellent results on new air conditioning for Sonata.
Took real good care of my situation. Pep Boys failed walked next door and they took me right in. Excellent for parents with students enrolled in Winthrop University. Received discount and explained everything perfectly. I live 3 hours away now they are my lifeline for my daughters vehicle!
Always fair and recommends only what is needed. Great people doing great work. Been coming here for about 30 years.
Call early this morning and asked for a good time to come for an oil change. The gentleman said Right now is good. Two bays are open now. It was 9:15. I quickly dressed and got there in 20 minutes.20 minutes later, I was leaving.Fiendly, clean and courteous.
HorribleI had work done here. Paid $700 for it and in less than 30 minutes the car was broke again and they did absolutely NOTHING to assist me with it.
Brenda, Lucy and the team will go above and beyond for their customers.
We consistently are pleased with the service asst Precision! Their communication with their customers is great, and if they know a trusted place that can do a repair better or for less, they will recommend them instead. The staff is friendly and a pleasure to do business with. Ive always felt comfortable dealing with them.
Walk in!! and wait olmost 25 minutes whit no attencion
Wow, a reasonable, professional and honest auto service location in Rock Hill. Nothing unneeded is performed,and all services are explained in detail. I am very happy to have found Precision Tune, and I will definitely be back for anything needed. Old school customer service, with reasonable prices.
Had a transmission issue, and they were able to diagnose it and refer me to a transmission mechanic. Friendly, quick, a dream to work with. Highly recommend them to anyone.
I had a bad starter and needed it repaired ASAP. I was getting an oil change from another location and my Jeep had major issues restarting. My Jeep is my “baby”. The other place suggested Precision Tune. I called and they were VERY accommodating and understanding to my situation - I’m from out of town. They worked me in,despite being late in the day, and corrected/fixed the problem. To the front staff, manager and mechanics, thank you so much!!!!
The only thing Precision Tune Auto is good for is an oil change. Went it comes to actually fixing a car I don’t think they meet the standers. Every Time they fix something on my car they seem to mess something up to make me have to come back and spend more money. So I would not recommend them u less your getting a oil change.
Making an appointment here. Lucy was very helpful. Its first come first serve. But, I will definitely be bringing my car here.
Brenda and her team are unstoppable in courtesy and service! Wont go anywhere else. Oh did I mention honesty! If it aint broke they wont tell ya to fix it!
Fast dependable work.. very affordable!
Very friendly, fair and you can always count on them to work with you! Brenda, the Service Manager is the best of the best! Ive been a customer for over 15 years.
Awesome place and awesome people! The only place I get my vehicles reparied!
Another shop did tune-ups and parts replacement trying to resolve a starting issue with my Dodge pickup for around 300 dollars with no resolve of the issue. After bringing it in 3 times to that shop, I remembered the great experience i had at Precision Tune Auto on Cherry Road in Rock Hill when I took another vehicle in for a brake job. When I called them, the manager explained to me that they had a mechanic with many years experience who generally can figure out problems quickly. That is exactly what they did. They figured out the problem quickly - it needed a new distributor. The price was fair and the truck starts right up and has been running great ever since.
Friendly & very knowledgeable mechanics. First come, first service policy. Definitely my first choice for my car problens.
The team at Precision is pretty straightforward and fair. They do good work with good pricing. Wish they would update their customer area and have a cleaner facility, but thats not a deal breaker for me.
Had a really good experience. Cheapest place in town to do a synthetic oil change. Nice customer service. Don is a stand up guy. Will definitely go back again when I need future car service.
Very good service
I have been going to Precision for many years and they always seem to amaze me!!! There service is fast and accurate. Job well done
Excellent service..very timely
Ive been going to Rock Hill Precision Tune for as long as Ive lived in South Carolina, about 15 years. The staff have been faithful, and I have always received consistent good service on the vehicles I have taken in to be serviced or repaired. My vehicles are so well cared for, they last with high mileage and still run wonderfully. I always recommend this business to my friends and acquaintances!
Precision Auto Tune in Rock Hill has been offering our family auto care service for many years. They are honest, caring, very friendly, knowledgeable and AFFORDABLE! I would recommend them hands down!
Great honest service. Love these guys!
Everyone was very friendly and helpful. I was a walk in and they completed my service request fast! As a women I sometimes feel that Im being taken advantage of but not by this location. Very pleased.
When I take my automobiles to Precision; they treat me like family. I know that they will take care of any issues that I may have. I want take my automobiles to anyone else but Precision. They have a customer for life!
I was introduced to Precision by my father more than 10 years ago. I am always greeted with friendly and courtious remarks by the receptionist. When my problem is diagnosed they come out to explain in detail what needs to be done. Only one time have I had to return to have something redone or adjusted. It was done in minutes and no charges. As a woman, I do not have to worry about being taken advantage of when I go to Precision.
Been with them for years, great service and prices.
Wonderful attention and excelente service all the time.Actually have more a five years with Precision Tune, high recommendation.
Great customer service.
I trust them with all our vehicles.excelent work.real friendly environment.i recommend any and everyone to check out percision tune.they keep your vehicle running right
Incredible staff, fast if you get there at the time they open
Great service, very friendly. Great value!
I travel two states and have used this Precision Tune location twice in three years. Very efficient with in and out time a minimum. Fluid level have been on the mark.
Friendly. Small waiting room. I had one hour no appointment oil change. Best to print online coupon & make appointment ahead of time.
Pretty long wait on weekends. Inexpensive. Let you know everything thats wrong with your car.
Fast reliable service done right! Brenda and the crew were a great help and got me rolling again the same day!
Great service and friendly crew.
Ive been going here for years. The wait time is annoying sometimes, but they ALWAYS do a good job. Worth the wait.
Very good
Went in today with an oil leak and left without oil leak. Very honest mechanics. Thank yall again!
Excellent. Great service, great people. English and Spanish.
Great service- excellent job of fixing my clutch
Been going there for over a year Brenda the service manager is top notch
Great service and price. They got the work done very promptly and kept us informed throughout the process.
Brought the van in for an oil change before going out of town as well as a tire rotation. My wear was coming from a bad ball joint. They showed me the defective part. Id noticed bad tire wear and this seems to have straightened it out. Service was done quickly and affordably.
Good customer service, reasonable prices,
Great work and price! Added bonus that they were extremely friendly also!
My car gets service here and they do a great job
No waiting area... had to sit outside
This place is horrible. The manager is one of the RUDEST people I have ever met!!!!!! They tore my car up, it was pouring oil and they refused to fix it. After a ton of drama, they did fix my car, but only because I told them I was going to the dealership to have the damage that they caused reviewed by REAL mechanics. They are idiotic, ridiculous, and a waste of money. They will never receive my business again.
Very nice, cold ac...
Great job alignment on my truck. Can’t beat the price too.
I love Precision Tool everyone is very friendly. Explains to you what the problem is before, they do anything make sure before you leaves their is no problems
Trusted franchise mechanics are rare. These people have always taken great care of my vehicles.
Always friendly, guick and effecient service when I go in for oil changes.
The service is excellent and the prices are reasonable.(Score 9 out of 10) .
Don is awesome on the eyes and ears
Fast, efficient, knowledgeable staff. excellent customer service
Extremely professional, pleasant and courteous.
Dont. I mean just dont. It might be cheap but it is definitely not worth it.
Very friendly..good service