I had an issue about a month after my battery was replaced, where my phone wouldnt come on at all, they ordered a new battery and installed It under warranty and determined it was a issue with the circuit board that wasnt repairable. But I greatly appreciate them putting the 2nd new battery in for free to make sure it wasnt the issue under warranty. Theyve repaired other phone screens of mine and done well also.
Had some compacting in my phones charging port and decided to come by Source1Phones. I am so glad I did. Johnathan was incredibly helpful and got everything working in about 30 minutes.Excellent service, great time, and most importantly affordable. Definitely going to be my go to shop for any issues I have with my phone. 6 out of 5 rating from me!
Have had several phones fixed by Jonathan very professional very quick service does a awesome job very nice and friendly will always come to him 😀 very satisfied
Johnathan was awesome! Honest and professional. They are great at what they do, definitely will be coming back!
Great customer service! Jonathan did a great job on my phone and got it done in such a short amount of time not to mention I made the appointment morning of!So happy to have a phone that works after months! Please check this place out if you need work on your phone, tablet etc.
Really great experience!The tech was fantastic.Had my phone fixed in just minutes. Thank you!
These guys know what they are doing and can repair a phone quickly and efficiently. 10/10 would recommend.
The best place to buy a phone when you want quality without the hassles from the corporate cellular companies trying to force you into plans or contracts and other big ticket items that you dont need. Go see Austin, he is awesome!
Purchased an iPad last week and a new Screen protector for my phone today. Jonathan assisted me both times. Thanks for being helpful and patient with us. We will be back. I highly recommend the Celanese Road store and ask for Jonathan.
I was told that they would not cover it or replace it. They are very good at talking a big game and initially told me that they would. notI was told that they would not cover. I had my note 9 repaired (screen and digitizer) after paying almost 300$ i realized my finger print reader as well as my selfie cam was not working properly, which they where working just fine before the repair, I proceeded to inform them about the issue and was told to bring it back in to rectify the issue. Post inspection i was told I would need to purchase a new camera for my device for close to 50$! after agreeing to the repair I was informed that only the screen was under warranty and thats why I had to pay for the camera. while waiting for my camera to arrive I, like Im sure anyone else has had it happen to them, I dropped my phone onto my head. Dont get me wrong, I know I have a hard head but hard enough to crack the new screen!? When my camera was in stock at the store i proceeded to inform them of the Cracked screen scenario which was supposed to be under warranty mind you, I asked them where they bought their screens And why it cracked with such a minor drop. They then, to my disbelief, was told that they would not cover the screen! Beware of the poor quality screen materials they are using. I will advise you steer clear of their cheap quality replacement parts and the warranty that holds no value, other than to them. I will be including a picture of my screen post head drop.
Can’t say enough great things about the guys at Source1 Phone! We have taken our phones to them for new batteries, phone restore, and we have purchased iPhones from them. We have never received anything other than exceptional service! They know their stuff and they make sure you are completely satisfied before you leave their store. We took my iPhone in today to be restored after not having it for 2 months. I thought it could only be fixed by Apple, but thankfully, Jonathan had my phone back up and running in a very short time. He was super friendly and answered all of our questions. We recommend them to everyone we know because they are the only ones we trust and their prices absolutely can’t be beat!!
Excellent customer service provided here as well as knowledgeable staff! They definitely go above and beyond to help you with whatever you need whether its a problem regarding a device you have, or if you are searching for something new. They take the time to answer any and all questions with an attitude of kindness and patience. Highly recommend for any services or products!
These guys are the best! Quick turnaround time and they fixed my phone that was giving screen response issues. They worked their magic and *voila* just like new again! Definitely coming back!
Rock Hill Location: Brought in a specialized keyboard (Dygma Raise) to have a Kailh swappable switch jumped to a diode and to another switch within its column. Their work is tidy and my keyboard is back in action; perfectly so. They were very nice, professional and eager to help. Highly recommend.
Jonathan has been the best help ever! Patient, friendly, and extremely kind...goes out of his way to make sure we are happy! Would recommend to everyone!!!! Thank you!!! Rock Hill South Carolina Celanese store!
I couldnt be more pleased! I was originally unhappy with the information I was given about an iPad battery replacement. As a result, I offered a negative review. The owner contacted me immediately. I worked with the owner and his manager to have the battery replaced. I have the iPad back now and it (and the battery) are working flawlessly. Im impressed with the level of service. Excellent! I will return to Source1Phones for work on other devices as needed. I appreciate their following up with me. Thank you!
DO NOT GO HERE ! I took them a unresponsive iPhones 11 in January 2021 when I went to pick up my phone it seemed to be ok but 10 mins later when I left the store and tried to connect my phone to my cars speaker system there it was not responsive . 250 just for a better screen lol didn’t even fix the problem . HORRIBLE DO NOT GO !
Excellent service. Exceptional staff
Fixed my phone quick n easy
I am grateful for the customer service and repair of my Google phone. The service was completed on time and at a reasonable price. Thank you Emberlee for your attention to detail and professional knowledgeable voice.A big thank you to Evan for helping me select and order a protective cover
Highly recommended! They are honestly really genuine people! They will go over the top in order to give you the best deal. My phone wasn’t working and a few complications came up and they gave me an amazing deal! They saved me a lot of money and if I could I would give more that a 5 star review!
Jonathan and Austin helped me fix my phone and it works great. Would recommend going here for your iPhone needs. Awesome business!
Wow! If there was another name for their business it would need to have the word Magician in it! My phone was crushed by at least 3 cars after it fell in the road and Source1 brought it from the grave to absolute perfection! Dont go anywhere else for repairs, they ARE the best!
Not the place of my repair but the sister store. Same quality customer service and always a pleasure to speak with the employees. They have a varied knowledge base of many devices and answered my questions eloquently and sufficiently. Always a pleasure working with them!
I highly recommend this location. Thank you for fixing my phone!
Good customer service today is hard to come by. However, I had an issue with a recent purchase and after talking with the owner he not only resolved my issue but went far beyond my expectations. Thank you for the great customer service as it is good to do business with people and businesses that show sincerity and integrity.
Source1Phones is fantastic! Jonathan was very knowledgeable and made the process easy and stress free. He diagnosed my phone quickly and had the battery replaced in under twenty minutes! He also made sure to break down the process and explain everything fully, which really means a lot when youre out of your element. I would highly recommend Source1Phones for any repair!
Emberlee was helpful, quick, and courteous; all while showing a smile. Replace my s10 front in back in under a hour. Recommend to anyone needing phone repair.
This store is clean, courteous, and extremely helpful! Great staff that was knowledgeable and fast. Highly recommend!
Thanks to Jonathan for getting my iPhone back up and running. Really fast repair! He even set me up with a screen protector and better case. Theyre very knowledgeable there and showed me how to backup my photos and helped me sync my iPad with my iPhone. Definitely recommending them to all my friends and family. Thanks guys!
5 star recommendation, I have previously worked with Emberlee in the past. It is obvious to me when I see her work that she knows what she is doing. If a solution is not immediately apparent hard work is made in an effort to fix to the best satisfactory conclusion. Customer service and knowledge is top notch as to be expected. If I ever needed further repairs or recommendations, I would choose the company that hires the best employees.
Thank you Jonathan and enberlee you guys do a great jobYou guys are the best in town
Jonathan was able to repair a cellphone that we took to several other location and we were told it could not be done. He was very proficient and very polite. He was willing to take the time to help an older couple understand how to use their cellphone. And we be back in the future if we need any help. 6 Stars if we could!
Best customer service experience at any phone repair store, hands down. Cant beat their prices either. Ill be returning here for my future needs.
Very efficient and helpful. Emberlee did a very nice job. So glad to have phone repair business In town.
Friendly service, great selection of accessories and best of all great prices for their work. They also have coffee and water and comfortable seats while you wait. I would definitely return.
Horrible expirience at this place, they replaced my screen and I had to go back cuz the phone was turning on and off, so they told me that nothing I could do the phone had water damaged... Terrible costumer service and after they refund my money and took back their screen and put back the old one I took my phone to CPR and omggg.... Firtable CPR fixes the phone in front of you and not take it to the back ummmm the kid at CPR opened my phone and told me the same that my screen was the problem but he said that they didnt even clean my phone when they replaced the screen and that that was the only problem, Im 20 my phone was like new, something so simple as that... They gave a better screen for $40 less than this place and told me that they aleays get costumers zfrom this place.
Austin and Emberlee got two of my phones fixed all in the same day. Both went from completely destroyed to working like brand new, cannot reccomend them enough for phone repair.
Best Cell Phone repair store EVER!!! GREAT customer service, Ive always had the best experience with them
I came in last evening not long before closing, to activate a new service. I picked the device and plan rather quickly but it took Johnathon 2 hours to get the data activated on the device. He was extremely patient and wanted to make sure I was good even though it was well after closing time. Great customer service, great quality, very knowledgable! I will definitely be a regular customer!
They were courteous professional and quick. My daughters phone looks like it is new again and I was pretty sure it would not be able to even be fixed. Great job. I have recommended to others.Most importantly the pricing was very competitive!
Josh was absolutely beyond amazing and really help my turn my day around and add productivity to it with this amazing Rock Hill water issue. Once I finally found somewhere to use my Wi-Fi my computer of course did not want to act correctly. He was extremely helpful, knowledgeable and will absolutely be where I come for any Services they may provide, and ask for Josh.
Jay is one of the most professional representatives I’ve ever spoke to! You should be proud to have him on your team. Keep up the good work!!
I must say, these guys here are amazing. Super respectful and also had the best manners. Beats any other phone repair shop Ive been to.
Jorge you were awesome! Thanks so much for your tremendous help. Your great knowledge and efficiency was highly appreciated.
This was by far some of the best service I have ever received. I dropped my phone in a sink of water and took it to them immediately to see if there was damage since my phone seemed to be working but was getting a weird error message. The nice lady at the counter opened it up and noticed there was not any water damage that she could see but recommended that I leave it open and have them dry it out to be safe. When it came time to pay she said no charge because it wasnt a big deal. Regardless of how big of a deal it was that was still extremely so nice. I would recommend them to anyone based on their friendly service and genuine care for your products.
I truly recommend ! I went in this shop with my French phone, needing more Data. Jonathan spent more than one hour, trying several way to activate my network,he has never given up until he succeed. A really nice dealer who doing his best for his clients !
I came in with a a crack screen on my iPhone XS plus, I was so upset! I was lucky enough to get Jonathan! He made my experience a breeze, got my phone fixed up an made me feel better about about completely cracking my whole screen! If I ever have another problem, I’m definitely going back to see him!
I have to admit being surprised at the efficiency and quality of service at the Rock Hill location. I called with a broken screen expecting to hear that it would take a couple of days to get a replacement screen - days I didnt have as I was leaving town. Instead I was told to bring it in and expect it back in less than two hours. The technician was true to his word and courteous to boot. An overall wonderful experience and I am happy to recommend these folks to others.
I have been to this store numerous times and have always been satisfied. They go above and beyond to do what they can for you, and theyre the most reasonable phone repair store Ive found in the area. They fixed my old Motorola for me when the screen busted for like $40, and when it later had a hardware issue that couldnt be fixed I purchased my galaxy S5 from there for a great deal, and Im still using it and love it. I also got one of their glass screen protectors, which have a lifetime replacement warranty, and Ive had to have 3 so far, and they do it quick and easy every time with no issue and no further charge.
Best repair store I have ever been to in my life! Dennis was friendly and he helped answer every question I had. Highly recommend for everyone!! Go check it out!
Definitely the place to go to, really great customer service and great prices! Thank you Jorge Flores for helping me and answering all my questions.
Words can not express how grateful I am to Jonathan at Source 1 on Celanese. He really took care of all of our needs when my son’s phone screen shattered. If you are looking for a place to repair your phone, I highly recommend taking it here and asking for Jonathan. He is super professional and takes great care of his customers.
They replaced my phone battery and it works great
A great place; fast and friendly and very helpful. I would definitely go back
Thank you Johnathan for helping me with my samsung galaxy repair. It will help a bunch! Highly recommend your service to anyone and everyone!
Jay helped me with my microphone problems as it wasnt detecting any sound and he knew exactly what to do in under an hour! great prices, way less than what was expected and the service was super fast and friendly. Would recommend, and will return if I have any future problems
Worst experience Ive had in a very long time!! Over $300 to replace a screen on a Galaxy S8! I had screen protectors put on 3 new Galaxy S9s. I dropped them off around 1 and asked if they could have them done by 3 and the guy up front, who seemed to not know a lot, said absolutely! I went to pick them up at almost 3:00 and they hadnt even started! On top of them not getting it done when they said, the Asian guy at the front was rude. I left to pick up my kids from school and got back at around 4:30 and they had just finished, still didnt have the cases back on the phones. I wouldnt recommend this company to anyone!! They overcharge and are rude!!
Custom fitted screen protector for my Droid Turbo 2. They did a great job and within an hour. Highly recommend.
This place is great! My phone was totally shattered, and they repaired it within an hour. The price was totally fair, and everyone was incredibly nice. I highly recommend this place!
Very happy with the service provided. Fast, friendly and cost was less than the deductible on the insurance through my provider. Phone looks new and working great and was fixed same night even though I arrived close to closing time. Recommended!
Jorge Chinos was very helpful when fixing my son Luís phone. Jorge brought a smile back to my sons face! Definitely recommend Jorge for anything you need!
Jorge chinos did a great job replacing my screen. Excellent customer service!
Jorge Chinos was quick and efficient when fixing my nephew Luís IPhone screen, and got him set up with a case and screen protector as well to avoid future damage. Jorge was very professional. Great store and staff here.
I was locked out of my phone. Never heard of source 1. I walked in the one at Rock Hill SC. Now this place is my favorite!! Customer satisfaction....
Excellent service by the staff, especially Jorge chinos. Thanks for being very helpful
Must say I have been to many phone repair places and hands down best service I have had. The little girl named Casey working there helped me a lot, answered my questions with no hesitation. Just wanted to say I would come back just for that experience. That girl needs a raise!
My IPhone 4 was not repairable although they tried. They where so nice and courteous I also took in my Ipad mini. Fixed at a very reasonable price. Then needing a new phone they just happened to have a IPhone 6, although used, was priced very well. I have been pleased since. That was weeks ago. I think I just found my new Cellular store.
Jonathan McGinnis was amazing help. I recommend people go see him!
When I came in to replace my phone screen Jorge chinos greeted me and had a great sense of keeping the customer satisfied
Will recommend this place to anyone who asks. Justin went above and beyond to quickly fix my Samsung Galaxy and could not be more grateful for how he helped with my situation. Honest and exceptional service.
This place is great! And very convient for me. Im probably came to this location to get my phone worked on 9 or 10 times and they always do a great job. Cassie is awesome and always takes care of me !
Cellular source was very helpful and worked with me to trade in my phone and buy a new one. The customer service was amazing and Casey helped me tremendously! Would definitely return again!
Each time I went in William Vance was eager to help.Although They didnt have what I needed,but he showed me some of the items that they did offer.I highly recommend Source 1.
Thanks Jonathan for helping getting me a replacement phone and restoring my pictures and contacts!
This place has saved almost every member of our family from phone disaster. Three teens can be hard on devices. I trust Cellular Source for all our repairs! They are reasonably priced, easy to communicate with and very efficient.
Jadecus is a outstanding employee. Thanks for making the visit a good one.
I have been in for repairs on a number of work phones over the past couple of years. I have been pleased with the prices and service. I bought a used Samsung Galaxy phone here and it performed flawlessly saving me time and money.
45 minutes for my iPhone 6 screen repair. Looks brand new, no joke. Awesome service and great price @ under $150.
Great customer service from Jorge Chinos! Took care of me and my phone! Would definitely recommended!
Everyone at the store was really helpfuland went above and beyond for us. Thank you Emberlee, Jonathan, and Jay! We will continue to come back here!
Great service.......thanks Jorge for always helping me with my phone.....
This place is joke I was trying dale my brand new iPhone XS Max gold 64 GB and the guy I just talk to said he will give me 200-300 rip off serious shame on you guys game stop will give me 540 cash and eco atm give me 490 hour joke shame on you trying play games with people don’t trade your phone here go to game stop or eco atm
I came here for repair of a work phone a couple of years ago. They were very honest, friendly, and efficient with their service. Highly recommend!
Worth it to drive a little further down for a place that has nothing but positive reviews. They were courteous and replaced my cracked iPhone screen in under an hour for about $70. Phone looks brand new. Thanks again!
They are very professional and helped me right away great job on repairing my screen and the price is great!! Will definitely use them again!
Top Notch Service, Very friendly, Clean place. Dont hesitate to do business here they are reasonably priced and also sell phone accessories and used phones as well I didnt know that until I went in!!Im sure I will be using them more as my wife breaks her I phone like its going out of style. Keep up the good work!
I dropped my Blackberry and cracked the screen. Cellular Source had my phone back up and running in a week once the part arrived. Great service and great prices!
My wife brought her phone in to fix the shattered screen. They did not have the screen in stock and told her that they would have to order it and it would be 3-5 days. Since it was her company phone she said she may not be inclined to wait. The gentleman told her about another place down the street who may be able to fix it. What great service! My wife said if the other place didnt have the part, she would gladly come back and wait for the replacement screen. Talk about Raving Fan service!
Casey was great under fire yesterday afternoon while she was replacing the glass on mine and my wifes Nexus 5Xs. She knew I had napping children at home and needed to get back asap. Of course, the minute she went back to start working on these delicate replacements a flood of customers started flowing in and keeping her from our phones. She was gracious and understanding to everyone she dealt with while I was waiting. She always went back to continue our work immediately any opportunity came. As a result, she wasnt too far off of her original estimates and I was able to get home without missing too much time with the children. Thank you so much Casey, I think any other person or any other business wouldve allowed that repair and all the competing priorities ruin my schedule but you pulled off what looked like a miracle to me!
This company is now my go to place thanks to Emberlee. I love the tempered glass screen protectors, and great customer service
Very positive experience! Personel was courteous and prompt.Repair was made in the amount of time that you promised and the price was reasonable. What else could I.ask?
Casey was extremely helpful. She did an amazing job on our iPad repair. This is the second apple product she has helped us with this year. Thanks Casey!
Jadecus was very helpful and courteous 10/10 will be back!
Victoria the Manager is a really sweet girl and gives us excellent customer service! Pricing is very reasonable and we will be visiting in the near future!!
Was Great. Fixed My Phone To Where It Looks Brand New! They Do A Great Job!!!
Jonathan, don, and emberlee are the best! I will always buy my next phone from them
My screen no longer works ever since they replaced it, it calls people by its self. deletes things, my key board is the worse thing about it, barely even works. I shouldve gotten a whole new phone over wasting money on something that doesnt even work properly. I HIGHLY recommend do not get your screen replaced here.
Fantastic service and knowledge. Prices are great!! Highly recommend
The only reason I give 1 star is because the manager after bsing me around ended up refunding my money. I asked for a lightning charger for my phone for the car. Was told what I bought would work. It doesnt, ended up going to another store to purchase what I needed.