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AT&T Store
1788 E Broad Ave Suite C, Rockingham, NC 28379, United States
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AT&T Store
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Review №1

Allen is the best!! His customer service was amazing! He was patient and very informative about my new iPhone 12! I absolutely love it! I will be back to shop with him!

Ad
Review №2

Mr.Alan and Bridgett were awesome. The customer service amazing. I would recommend this store to anyone. It really was a breath of fresh air!!!

As
Review №3

Nicole treated us so nicely and was able to port our numbers and get everything situated for us. Me and my fiancé left with new phones, cases, and screen protectors! She was awesome and so easy to work with. Her manager Bridgett assisted with some minor details and was so helpful as well!!!Thanks for the great customer service!!!!

Ro
Review №4

If you visit ask for Kevin, he has the best customer service skills

Ke
Review №5

Bridgett was the best customer service representative. I highly recommend her for her time and patience with me and my fiance. Most polite rep in any att store Ive been to.

je
Review №6

Aiisha was very professional and knowledgeable on the service provided. My visit was fast and easy! I will definitely be visiting this store in Rockingham again

De
Review №7

Iaisha was extremely helpful in assisting us with our purchase and she was also very informative about store products. She went above and beyond in assisting us including staying after hours. She gets two thumbs up in my book, customer service at its best. Thanks you Iaisha for making our experience worthwhile.

ke
Review №8

Mercedees with AT&T in Rockingham is Amazing. She is extremely helpful and ensures the customer understands what he/she is getting… AT&T is Lucky to have her….

Sh
Review №9

Nicole was awesome and very informative! Friendly environment highly recommend visiting this store.

Ro
Review №10

Service has gotten a lot better.

Fe
Review №11

Great service. Good deals on the latest phones and plans. The wifi in the building could have been better as this is a tech store that provides TV, cell service, and internet. Covod barriers are in place. Store was clean and sanitizer was abundant. Att has great network in my area.

Je
Review №12

Purchased a phone and wasnt told how much the bill will be and after returning the phone and canceling the service the next day after purchasing it, Im still receiving bills three and four months later for a phone that I dont have.

Ay
Review №13

Alan was great with customer services, great work

Ka
Review №14

I have been to this store Sunday and this morning to get a replacement phone for my husband who dropped his in the water. Both times I was told their internet was down and they didnt know when it would be back up. I live in another town and find it hard to believe they cant use a mobile hotspot to be able to keep customers happy. We recently moved our service from Verizon because of their poor data service. Should be something that ATT can do to keep customers happy.

Br
Review №15

Great customer service. I go in here often and theyre always friendly and helpful.

ja
Review №16

The LADIES there a wonderful, take their time to help you, what ever your needs maybe. And we all know AT&T are the best carriers in the area!!

Je
Review №17

My service was great. The young man was patient and very informative.

Qu
Review №18

Best phone service Ive ever had....

Su
Review №19

This is a small town almost a Hicksville AT&T store obviously the people that like it are either friends or never go to bigger AT&T stores I go in there to pay my bill they dont take cash so that means that theyre not trustworthy and I cant get a written receipt go figure .... also theyre not really a true AT&T store and I think what bothers me the most is that theyre very rude you can go to Southern Pines and never have that problem theyre friendly and knowledgeable in Southern Pines

Ge
Review №20

Horrible customer service. I went inside and needed to buy a case for my IPhone: “Do you all have the new iPhone cases?” “Yeah.” “Where are they?” *He points, doesn’t come around the counter to help, and continues to watch the football game* AT&T, find new people or train better. #Ridiculous

Ca
Review №21

When Kevin Jones worked there, it was friendly, warm environment. Money- hungry supervisor, in charge now. When I get phone paid off, will not go back, WILL NOT RECOMMEND ATT. Sad, been customer for 40 years.

To
Review №22

Every time I visit this location I receive the best service. The manager Lacourtne I have followed her around to every store she been at in the past 6+ years. Mercedees and Alex have great personalities and gives good customer service. I always gets the best laugh when I come to the Rockingham store. Friendly, fast, entertaining and accurate service..

Ca
Review №23

They spent a lot of time helping me but they were fun to be around they transferred all of my photos to my new phone.

Wa
Review №24

Always the Best Customer Service. Breanna is the BEST

Da
Review №25

My wife needed a new phone. Nicole was our sales associate. She has a wonderful knowledge of all the available phones. The whole experience was great.

Si
Review №26

Always fast and courteous service. Very helpful.

ka
Review №27

Brianna was a great employee and very helpful!

Fr
Review №28

I love this store!! Best staff ever!!

Ma
Review №29

Great place to pay Satellite bill

Ke
Review №30

Customer service was Amazing and the staff are knowledgeable of the products!

Ha
Review №31

Went in on june 7th 2018 and started a contract with the iphone x, ever since i got the phone they have done nothing about the issues i have been having just been giving me the run around about it, my data does not work and they wont do a darn thang. even made a trip to southern pines store because they told me thats where i needed to go for a replacement phone, needless to say nothing to this day still hasent been done nor fixed on my phone and it has been over 11 days. Lots of wasted time on the phone with the 1800 number and still no data. Terrible place they act as if nothing is there problem. wouldnt even have gave them one star but i had no other option. there is one lady who is so nice and will take her time with you.STAY AWAY FROM AT&T. GO to verizon or straight talk like i had before the brilliant idea i had of switching.

Ro
Review №32

I received great service .

Sy
Review №33

AT&T doesnt offer much on Go Phones, wonder why, U have No good phones at a reasonable price

Dw
Review №34

Careful. Very hungry for a commission on a sale. Run away quickly...

Sh
Review №35

I went into AT&T to pay my bills very convenient

Ki
Review №36

Terrible service... watching tv and taking personal calls while customers wait

Ra
Review №37

To busy to answer calls about tablets they sell. Put me on hold 8 minutes. Far as I am concerned to busy to take my money. Hope they close the doors. Amen

Ba
Review №38

Rude people, was on phone with friend or family while everyone was waiting?

An
Review №39

Nice quick service

Ba
Review №40

Thanks for all the great work

no
Review №41

Acted like I wasnt there.

Ge
Review №42

Such poor management...spent way to much time in there..I customer per hour only one worker just sucks

be
Review №43

Terrible service. When me and my family walked in no one greeted us or said a word to us. Wouldnt go back there unless there were new employees.

Aj
Review №44

Great visit

Ro
Review №45

Friendly and helpful staff

Fr
Review №46

Great

Ja
Review №47

Great

Cr
Review №48

I dont do contract phones

Th
Review №49

TURTLE SLOW

Di
Review №50

Service was great

r
Review №51

Cost to much

Tr
Review №52

Long wait

Information
13 Photos
52 Comments
3.5 Rating
  • Address:1788 E Broad Ave Suite C, Rockingham, NC 28379, United States
  • Site:https://att.com/stores/north-carolina/rockingham/145093
  • Phone:+1 910-997-7099
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Debit cards:Yes
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