What a great experience! Superb customer service and product knowledge. Quick in and out and installation included! Thank you Jennifer for your friendly service!
I think his name was Jay an the other gent was Ed anywho .THEY ARE THE BEST they helped my friend fix his off the market head lamp lights.So patient, helpful an kind .You guys are truly the definition of great customer service.
I went in to get some wiper blades for my mothers car. Couldnt find the supposed year in the book by the blades. The guy behind the counter was very helpful. I gave him the VIN number, he looked it up and then went back with me to show me the various choices.Would definitely recommend.
Standing in line for a few minutes, no one greets me. The phone rings, Larry comes up front checks a man out who simply steps in front of me then proceeds to deal with the customer on the phone who called several minutes afer I had been waiting. I point out to Larry how rude it is to disregard a customer who walks in your store for one that calls and he uses the lords name in vain andcsays he is helping me now. No, your not helping me Larry, Im leaving, I never needed help I came to spend money.
I always find what I need at AutoZone. Employees our knowledgeable and very helpful. I have had two problems with my vehicle and both times the guy came out and helped me assess what I needed. I really feel like they go above and beyond. And the pricing is always good as well and many of the parts have lifetime warranties. Its really hard to ask for more than that.
Great place for auto parts. Glad my son-in-law drove over from Clermont to help with the exchange of battery. The staff at AutoZone were tremendously helpful and validated that the battery needed to be replaced immediately. Supporting the decision were the results on paper that were indisputable and I felt very comfortable exchanging batteries and will be going back to the store consistently in the future.
This location is one of the better ones.the customer service is great.I like the fact that the older guys there know what they talking about
Great experience. High quality products!! Recommended!!
JP Morgan really helped me out with my new lights. Cost and time efficient. All around a very positive experience. I will definitely be giving them my business again
I have been going in for about a year now. I always talk with Edward, they give great advice and have great customer service!
This is hand down one of the best auto part store. I was having issues with my car. I was able to loan a batter jumper from them and bring my car over. They tested my car, saw i needed a new battery. Jay not only helped me pick out a great battery at a goof price but, but he also installed it, filled my windshield fluid, and changed out my blades. He did everything quickly and i was on my way.
Very helpful and friendly, even showed me where other stuff i was looking for was in store.
This store has the best staff. Larry L. and Jenny Jen are always so easy to work with when I come in for my parts. Most recently, I needed to do a brake job and I returned the AZ parts for replacement under their warranty program. It was so easy and got everything I needed. Youre silly if you shop anywhere else for auto parts.
Good store. Good people.
Wonderful personal service today. We were in and out with a new battery and windshield wipers. More than 5 stars!
Quick, easy in and out of the store. Professional assistance as needed. Very courteous staff.
WAITING FOR MY ORDER BUT NOT ARRIVED UNTIL SAID END OF THE DAY MAYBE MIDNIGHT IS THE END OF 6/2/2021
Very helpful, fast and efficient with new battery and installation.
Jenn was very helpful and had helpful hints.
Online order was ready and the parts were correct
Jay has excellent customer service. Has made every process in fixing my my car with ease. Highly recommend coming here!
Auto Zone 6333 is a great store! My car needed a new battery and Steven Hernandez, the store manager, was there to help me with a new one. Its always a pleasure to go there, they have great customer service and always have what I need. Thank you, Steven!
Brian Smith has the Best Customer Service, Ive seen in a long time .Thanks so much.
Very helpful, professional staff. Order ahead for pickup or in-store shopping.
Awesome service they were patient and stayed with us until they got that hard headed battery cable off.
Occasionally dont have what you need but for the most part have a suitable replacement or can get it. Friendly, helpful staff. Always come here for my parts and will continue to. Best location Ive visited so far.
Quick in and out. Came in for a license plate protector/shield. Employee knew exactly where they were, walked us over to them, explained the different parts to the system they offer. When we explained what we needed he waved away all the other parts of the system and simply sold us the unbreakable plastic shield. Fast, Friendly, good value on our purchase.
Exactly what an AZ should look like.
Great place. Good help awesome people...
Assistant Manager Jay was awesome
Excellent service. They were very helpful and very professional.
Ordered batteries then returned a week later to pick them up...friendly service with competitive prices...
2 visits so far, both excellent! Diagnosed engine light issue first visit. Mike explained how to repair dent in detail on second visit. Great place!
The staff here was helpful, really willing to lend a hand. Great work, and thank you.
This AutoZones customer service is top notch. i recently replaced my windshield wiper blades on my under a year old car. it was only a couple of months when they started skipping across the windshield. It was driving me nuts! I went in last Saturday. The manager was so nice - walked right out - removed them - and quickly replaced them. I havent had any store do the right thing as quickly and efficiently as they did. I will recommend them to anyone and I will be back when I need anything. Thank you!
Awesome friendly people here! Very informative and very helpful too! The new guy goes out of his way to help you! Cant find this kind of customer service anywhere! The managers are very nice too!
I stopped in Auto Zone in Rockledge because I was having trouble with my car. Erich Cornley came out and tested battery and alternator. He went over and above to help me find the problem. Something had come unplugged, Erich plugged it in and we could get home safely. Erich was so kind and helpful I couldnt have asked for anyone any better to help me. He was my hero of the day!
The customer service from Oscar was outstanding!!
Got the rewards card here and I hate those. Clean store, friendly guys that love cars.
Erich Cornley was my hero today. Got me back on the road safely!
Staff was very helpful and courteous. Store was clean and items well marked. Thanks for your help with the headlights and windshield wipers installation.
Wow. Called for quote on battery. They had it charged and ready and installed within minutes. Had me rolling in time to play golf. Great service from Joe Fowler and Tyler H. This is now MY auto store for all needs.
Very well organized Auto parts store, they have everything, they will usually try to help you with whatever youre trying to fix, workers are usually knowledgeable and give you advice.
Guys at this place are awesome go outa there way to help you out.im old school and these guys know how to treat a customer thanks for all you guys do.eveybody in this world now days seems so uptight but these folks are super friendly thanks for being such good Americans
Brand new store. Very large and modern store.Many car products available. Sales staff was knowledgeable. I came in for a specific leather cleaner that isnt very common. They didnt have it available. The staff offered to check in receiving for me. The product wasnt available and the staff member assisted me in finding an equivalent product. I left happy.
Great merchandise and helpful sales people!
This autozone is so damn slow. I live up the street from this store and the only one that actually works is this nice young white lady. I’ve yet to see any males come help with customers. Never going back.
Service is great I know what Im looking for but I quite dont quite know the brands and I want to get something good the guys actually go down to the aisle with me and have suggestions for the quality Im looking for good knowledge of the product and theyre very nice so I recommend it
Stopped in for four a new battery. They installed it for me and I was in and out in literally 15 min! Awesome store!!
Brian was super helpful and really worked with us to figure out the problems. The staff at this store is always super helpful in general. A must if you have car needs.
Good costumer service, any part you need they can get it for you
Jermey was so helpful and patient tried so many ways to help get our warranty found on a battery. Thanks for all your help!
Average parts store, depending on who is working depends on how helpful they are. Just like most brick and mortar places, prices are high compared to online.
Got in and out of the store with the right product in a fast manner. The sales rep was very helpful and friendly.
Since I dont know a lot about Parts they always help me they show me stuff and try to show me which brands are the best for what I need
Got what I needed and left. Fast and had everything I needed to get on with my day
Very knowledgeable, pleasant, and helpful. The young gentleman that helped me was very nice, polite, and courteous.
The staff at my local store is always amazingly friendly and helpful
Melissa was a great help!
Very helpful and amiable people. The prices werent to bad either!
Great selection, even greater service. Very helpful staff
Great customer service
Great knowledgeable staff. Clean and stocked store. Friendly group.
Knowledgeable but the guys behind the counter tend to ignore you until they are ready to engage. Customer service could use some improvement
Good manager needs more knowledgeable staff
This place sucks! I will NEVER NEVER stop in here again. Just this past week my car battery was dying so I stopped in 15 mins before the store was closing and my greeting from the night manger was, Over here as he was very aggravated that I had waked in at 8:45 PM....OH IM SORRY I GUESS YOU STOP SERVING CUSTOMERS 15 MINS BEFORE CLOSING! Were my thoughts. I told the man who I think his name was Dan or Dave or something and it said assistant manager on his tag I needed a battery my car was dying. Oh I think I forgot to mention I was alone with my very young daughter. The kid who was working in there came out to see my battery and walked back inside only to come back out and look me in the eye and say, Im sorry but we are not allowed to take 45 mins to change a battery. WHAT!!!!!! Are you kidding me right now. Who the hell takes 45 mins to change a battery!?!? WOW. So as I am on the phone crying trying to find help because these JERKS wouldnt do it the old gray head manager comes out and walks right past me not even caring that I am upset and alone. I was able to get my car started again and told them they could keep their battery. Discount got my money the very next day! Both these guys should be fired and I think maybe AUTO ZONE could take a few lessons in customer service!
They always have what I need
Employee was helpful even when i returned an item that i was not happy with
The first time I came to this store I walked out because no one would ring up my purchase, however I returned on another occasion and received stellar service, nice clean store and good prices, friendly staff
Good service.
Great staff n selections
The stuff was very knowledgeable and helpful
Super rude employee working 3/15/20 in the morning.
Staff said i had a bad battery, but it was actually a bad alternator. Unfortunately, it was a $150 mistake I had to pay for after following the employees recommendation.
Its the only place in which to get auto parts because they have it all and or can get it in a timely manner Im very happy with their service
Very helpful and friendly service!
Always a good experience. The have helped me get parts for all my vehicles.
Friendly workers and very helpful.
Friendly and knowledgeable
Brian was awesome! Thank you!
Always the right place for parts!
Parts way way over priced
This place is so bad they erase their bad reviews.
Good customer service
Very clean, helpful employees
Has just about everything you need for car repairs and maintenance.
Manager said he wouldn’t change my oil on myhot wheel
Auto parts. Not much else to report.
Mostly good service. Despite having to be there to fix your broken car.
Service was terrible went across to The other Auto store
Very informative and polite
They exchanged my wipers that were defected
Sales person so 👍. Replaced our battery.
Weird employee experience and customer service from him... bad merchandise...
Great place
Great service!
For car trouble go here
Great service
Great guys
Very helpful