I would give this store negative stars if possible. I have been looking for a certain softball glove for months now. All stores in my area (STL) sold out, all stores in Memphis area sold out. Driving on 44 towards Rolla, for family vacation,think to self....hey maybe theres Hibbett right off interstate maybe have the glove. They do I order and PAY for it online and chose store pick-up. Ive gotten my confirmation order and receipt emailed instantly. 35 min away from store. Getting excited...pull up store is completely empty of customers. Literally I AM THE ONLY ONE. Tell guy upfront have online pickup.(I can see my coveted glove) He tells me they havent gotten anything and can take up to 90min. I tell him situation how Ive been looking everywhere, how driving through,how Ive paid, have proof etc etc.. look around to emphasize THEY ARE DOING NOTHING,ask if surely they can do something, and this lady who I assume is store manager heard(this Hibbett is little)came over and point blank says,It hasnt come through nothing can doI say, I have my receipt right here on phone, my #order confirmation that proves I paid, you cant do anything?Heres the point where common sense and customer service should have come through. Did it? NOPE. She doesnt even bat an eye and tells me it hasnt pinged on system notification or come through sorry.Are you kidding me?? So I left without the glove. So upset right now really... Its called making an exception and using good judgement and just being a decent human being and make someones day instead of not caring.

If you buy 100dlls and over, shoes, and they start to come apart from the glue after 2 weeks. Don’t expect them to exchange them . Just stick with actuall foot locker store or other main mall stores. Even journeys. They will gladly give you good customer service as well as exchange the shoes without questions. !!!!!!!!!!!!!!!!

Check out their sale. The prices are lower than the website. I got Nike track shoes for $15.Friendly staff.

I went in with low expectations. After all it is only a sports store. But then I was greeted by a great worker that introduced himself as Dee. He helped me find a great pair of shoes at a fair price. He helped me find what the kids call “drip” and even made some find recommendations for future purchases. He has made me believe in going to the store again rather than shopping online. What a fine man.

This is an great store! The employees are friendly very helpful and knowledgeable about their products. I would recommend this store to anyone needing athletic wear and accessories. Store has a large assortment and is not so huge that it takes forever to find what you are looking for.

Out of the 3 sales associates that I saw only one was wearing a mask. After I inquired about that I was told that wearing a mask is not mandated. Clearly the management of this store is completely indifferent to the well-being of their customers and the rest of the community.

I love the shoes the employes are so nice. They have good prices. I always get my shoes here

Great customer service. Pretty good selection of shoes when it comes to mens. I felt the selection for girls and womens were very slim .

Rawlings Sandlot 11.5 on baseball glove for my grandson, $79.99. Decent price for my favorite brand of glove. Good customer service. Will shop there again.

Dont count on returning anything. Will sell you used products then try to pin the wear and tear on you when you come in asking for a return.

Bought my son his birthday present here and he just loved it.plus they were very helpful in finding exactly what I was looking for.

Horrible . Walked in with my hubby looking for some shoes but employees kept checking us out as if we were gonna take something. We were just looking for workout shoes but i’ll save my coin for somewhere else

They even dont recommend mask in this Pandemic.

Awesome staff. It is extremely hard to find employees in a good mood and willing to help customers.

Maybe a little pricey but well stocked and a very attentive and knowledgeable staff

Great place! Good deals on all inventory!

Nice hi price as expected

Middle of football season and they dont even carry practice jersey

Nice selection!