California Auto Body is an exceedingly well-run repair shop that took my bashed up wonderful truck, and returned it to pristine condition in the time estimated. I was referred there by my insurance company, and am very pleased to have met the staff there. Customer service is definitely a primary focus of this business and I would immediately and happily refer any of my friends or family to them for professional, competent and reasonable auto body repair.
The place was clean, neat and orderly. José was very professional and very thorough when addressing my needs. Thank you José.
So kind. My door was fixed no charge.
I was involved in an accident and choose to take my car to California Auto Body through my insurance. I dropped off my car at Body Shop and when I arrived the Rental car was waiting for me. My car took three days fix. I dropped off the rental car at the Auto Body shop and took care of the rest. My car looked perfect and a bonus they detailed the inside of the car. Jose and Veronica were kind, thoughtful and professional. They stand behind their work. If I could rate Calif Auto Body a 10 I would, a five just does not even come close.
Jose and the young lady at the reception desk were very courteous, professional, quick, and made me feel like family. My vehicle was crashed and AAA covered the cost to fix it along with the rental. California Auto Body made sure my rental was there on time for me and made the whole situation seamless. They even gifted me a touch up bottle for the paint because I love my car so much. I definitely recommend them.
I came in looking to get some damage to my rear fender fixed and Veronica and Jose were very professional in helping me through my claim process. After receiving my truck, I noticed how clean the outside was and even the inside was vacuumed and cleaned. The one thing that stood out to me was that I had had a few scratches on my clear coat from some tree branches and I noticed right away that they were all buffed out, even on the side without any damage. The original damage appeared to not exist which was the goal but I felt like the shop went out and above to make sure my truck was better than I expected it to be. I am a pretty safe driver that got hit unfortunately but I’m glad I choose California Auto Body to get my truck fixed.
I’ve been serviced by ca auto body twice now and each time was beyond exceptional customer service learned they are independent which is more of a reason to choose them they have control on how they can work with u and I really appreciate the work n help for screwing my bumber in
Jose has amazing customer service skills. This shop is clean, professional, equipped for the pandemic, and has a super quick turn-around time. My Suburban was repaired, washed, and ready in 24 hrs! Excellent job!
My car was repaired a while back but they were professional. The repair was done in a timely manner.
Jose and his team are the best! Theyre positive energy and professionalism is beyond anyones expectations. They make you feel like you are in good hands and their work is exceptional. This was my second time coming and they definitely go beyond their customers expectations. I highly recommend their service! You wont be disappointed.
My auto insurance directed me to this place. The shop told me 1 week my subaru was in for almost a month, every week it was one more week. The owner was nice so Im giving 2 stars instead of 1. About 3 months later the trim around my windows started peeling up and I can see where they glue instead of replacing the snap fitting. Super poor workmanship IMO.
Thank you so much for making my car whole again! I went to get an estimate at the other location on power inn, I was so disappointed with the way they run things there. They said that I had to bring my car on a Monday not no other day, they would not work with your schedule at all. Luckily, I called the other location they have on Franklin, a man named Jose helped me and he went on and beyond for me. He was willing to come in on a Saturday morning for me to drop off my vehicle. I did not do that, but he offered it. He worked with me said he will come 30 minutes earlier or stay later in order to wait for me. Thats what I call superb customer service! All I wanted was to drop off my car on a Tuesday instead of a Monday because of my schedule. Im so happy they were willing to work with me. I dont understand why the same company has such different customer services and rules, Im shocked! Thank you Jose and your team for your help and work! My car looks great again!
Very professional and they did an excellent job repairing a dent in the bumper, they even handled the insurance when the repair estimate wasnt quiet enough. Overall a very good company I would recommend them, especially if you were not at fault for the accident as they save you the hassle of dealing with someone elses insurance as much as they can.
Perfect treatment in the extremely clean office with car repairs excellent.
My family has been coming here for over 20 years. Great family business and have always been treated like family. Will never use another body shop period.
California Auto Body is indeed a great place to get your work done. Jose the manager remembered me from January. He immediately took care of me, calling my insurance several times to get my claim work done and get me a rental. I was contacted thru out the process. I am pleased. I recommend them highly.
This company is very professional!! Great customer service and support. They will help you out as much as possible. If you are confused or unsure they will answer your questions honestly and respectfully. I would highly recommend stopping in and getting an estimate and work done at this location!!
My car looks good! Great job!
Very professional and helpful. They have worked on my Scion xB twice and did great work. Worked with my insurance and called for a rental car to pick me up. Their shop is clean and top-notch
Liars and frauds. Took my car here through my insurance, AAA to be exact, and they lied about the work they did on my car. I had to threaten them with a lawyer to be refunded and take my vehicle somewhere else smh
Very disappointed that vendor wouldnt accept responsibility for damage and now un-functioning tailgate light bar that worked before tailgate work was perform at this shop! I was referred to this shop by neighbor and a friend of the owner..should have went with my gut feeling upon initial visit.(Insurance work) Dealt with poor communication with then office manager and truck was in limbo for over two months due to poor customer service.
You MUST check the mileage on your vehicle before and after you pick up your car. I dropped my 2016 Honda Accord off for minor scratch repair and it was there for a week. A few days after I got it back, I realized it was driven about 900 miles. It seems that one of the employees took my car for a joyride. A consumer automotive report has been filed.
Very nice people
Great work and excellent customer service
Level of service.
Fast service